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Hotels near Wilmington New Hanover County airport

Hotels near Wilmington New Hanover County airport

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New Hanover County (ILM) - Wilmington, NC, United States
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Best hotels near Wilmington New Hanover County airport

Cleanliness
9.9
Comfort
9.8
Location
9.9
Services
9.9
Staff
9.8
Overall 9.7 Excellent
Based on 98 reviews
Cleanliness
9.9
Comfort
9.8
Location
9.9
Services
9.9
Staff
9.8
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
9.9
Comfort
9.8
Location
10.0
Services
9.9
Staff
9.8
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
9.6
Location
9.6
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: Chuck was amazing and the facilities were beautiful!! 10 out of 10! 5 Stars! I highly recommend this B&B to anyone!
Excellent 10.0
Pros: This is a unique historic property that has been meticulously and lovingly restored and maintained. The rooms were large and beautifully furnished. Our host Chuck was fabulous - gracious and funny! And the breakfasts were amazing! Really creative, delicious, and filling. I especially enjoyed sitting on the back patio listening to a fountain. Relaxing and fun and in a great location to explore Wilmington and surrounding areas.
Cons: not a thing!
Excellent 9.0
Pros: Wonderful Southern decadent breakfast! Probably not a place to go if you are dieting or vegetarian.
Cons: Maybe a healthier choice for breakfast or half portions of the entre.
Excellent 10.0
Pros: The property owner Chuck was an excellent host. The establishment is beautiful and well maintained. I would definitely stay here again.
Cons: There’s nothing bad to say.
Excellent 10.0
Pros: Friendly staff. Loved hearing the stories of The innkeeper’s travels around Ltd the world and history of the property! It was close to downtown which is always great. Very close to all the restaurants and attractions.
Cons: That we only stayed one night! :)
Excellent 10.0
Pros: The property was just beautiful.. Chuck, our host, was attentive to every detail, welcoming and knowledgeable about the area.. breakfast was outstanding.. 5 star! You couldn’t stay at a more fantastic place!
Cons: We liked everything.. would definitely return!
Excellent 10.0
Pros: First time to ever stay in a B&B and we were totally impressed. Will definitely stay here again.
Cons: Nothing
The Verandas - Wilmington
Rated no. 1
9.7
Excellent 9.7
Based on 98 reviews
Details
Reviews

Cleanliness
10.0
Comfort
10.0
Location
9.9
Services
9.7
Staff
10.0
Overall 9.7 Excellent
Based on 23 reviews
Cleanliness
10.0
Comfort
10.0
Location
9.9
Services
9.7
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
9.8
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
9.6
Services
9.3
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
9.7
Services
9.7
Staff
10.0

Excellent 10.0
Pros: house was beautiful!! Sophie was amazing!!!!
Excellent 10.0
Pros: The facility, food, location, Sophie our hostess were all excellent. I would've changed a thing, a great location to stay at, like a home away from home!
Cons: Nothing!
Excellent 10.0
Pros: Excellent host!!! She explained the house layout, local events and attractions. We come to this area frequently and will always attempt to stay here. It felt like home!!! The breakfast was ROCKING! Each one featured a different approach, with options for those who would just prefer fruit/yogurt. Us? We enjoyed the fresh meats, eggs and potatoes!! Parking was private and off street. We can't wait to see the garden area in full bloom come spring. Thank you for allowing us into your home. See you soon!
Excellent 10.0
Pros: Beautiful home decorated with antiques was spotless. We were greeted when we arrived with a spread of food, wine or anything else we'd like. Location is walking distance to all the attractions. I can't say enough positive words about what a wonderful, kind host and experience throughout our stay. We will definitely go back.
Cons: Trip wasn't long enough.
Excellent 10.0
Pros: The owner is without a doubt the most gracious hostess l have ever had. She is like that favorite Aunt, that one has that treats you like a Prince or Princess whenever you visit.
Cons: Not a thing
Excellent 9.0
Pros: Beautiful historical home located in Wilmington a very lovely weekend
Cons: The history and the house was more than a house Sophie made you welcome as a guest in her home taking care of your every need.
Excellent 10.0
Pros: Sophie was a wonderful host, always willing to exceed your expectations. In addition, she was very personable and easy to talk with and provided some interesting conversation.
Cons: Although the bath was for our use exclusively, you were required to traverse public space to get to it.
Port City Guest House - Wilmington
Rated no. 2
9.7
Excellent 9.7
Based on 23 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.1
Facilities
9.2
Location
9.1
Overall
9.2
Overall 8.9 Excellent
Based on 308 reviews
Cleanliness
9.0
Comfort
9.1
Facilities
9.2
Location
9.1
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
9.1
Comfort
9.1
Location
9.1
Services
9.2
Staff
9.3
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
7.0
Overall
7.0
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.0
Comfort
9.1
Location
9.0
Services
9.0
Staff
9.2
Cleanliness
8.6
Comfort
8.6
Facilities
8.0
Location
8.7
Overall
10.0
Cleanliness
9.0
Comfort
9.3
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.0
Comfort
9.3
Location
9.3
Services
9.0
Staff
9.6

Excellent 10.0
Pros: It was convenient to both the Wilmington Downtown Waterfront and to Wrightsville Beach. Nice hotel.
Cons: We liked everything.
Excellent 8.0
Pros: Breakfast location was fine. Not a lot to choose from and what was there was not fresh. No eggs or grits either day
Cons: fresh breakfast!
Good 7.0
Pros: Staff and location for my event
Excellent 10.0
Pros: Beds and bedding were very comfortable! Staff very friendly and place was very clean!
Excellent 10.0
Pros: Location and room quality
Excellent 10.0
Pros: Very clean, extra effort made in coffee station, details. Even the stairwells were clean, staff was attentive and friendly.
Cons: Nothing
Excellent 9.0
Pros: Good location and a Hampton inn
Cons: Need USB ports in room. It¿s2021.
Excellent 9.0
Pros: Great location. Everyone was very nice. Room was clean. Check in was easy. Everything I expect from a Hampton Inn!
Excellent 10.0
Pros: Quiet, clean, friendly staff, great breakfast
Cons: Low water pressure in shower
Excellent 10.0
Pros: Great?
Excellent 10.0
Pros: Check in front desk staff was amazing, room very clean smelled great!
Cons: Mask were not worn for COVID 19 protection
Excellent 9.0
Pros: The cleanliness and location of the hotel was just right.
Cons: The heat system has a wall thermostat so the system is different. It’s very loud when it comes on.
Good 7.0
Pros: Location
Cons: Pool was not super clean.
Excellent 10.0
Pros: Very close to UNCW
Excellent 9.0
Pros: Check in took less than two minutes..... the staff was friendly and the room was great!.
Excellent 9.0
Pros: The staff was great. They helped me out going above and beyond.
Okay 5.0
Pros: Breakfast
Cons: Yes I requested a double and was expecting it since i paid for it.. I was left with a king and no cancellation!!
Excellent 10.0
Pros: Excellent all the way around !!
Excellent 10.0
Pros: One of the best Hampton Inns that I ever booked. Clean,Nice staff, easy to get to places,etc.
Okay 5.4
Pros: location
Cons: hotel in disrepair...re-flooring....no access to breakfast room..no access to biz office ...television not working for 2 plus days...re flooring elevator only 1 working
Excellent 8.8
Pros: Alex at the front desk was great when we checked in and gave a great suggestion for dinner. Room was great, easy access from hotel to Front Street.
Cons: Pillows soft for my comfort.
Excellent 10.0
Pros: The staff was so welcoming and accommodating for our four day stay. Smiles abounded and whatever we needed was taken care of immediately. The location was halfway between downtown and the beach which made travel time short. The happy hour was lively.
Cons: Nothing, everything was great.
Hampton Inn Wilmington - University Area/Smith Creek Station - Wilmington
Rated no. 3
8.9
Excellent 8.9
Based on 308 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.2
Facilities
9.0
Location
8.9
Overall
9.2
Overall 8.8 Excellent
Based on 563 reviews
Cleanliness
9.1
Comfort
9.2
Facilities
9.0
Location
8.9
Overall
9.2
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
7.0
Cleanliness
9.5
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.2
Cleanliness
8.9
Comfort
9.0
Location
9.0
Services
8.9
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
9.7
Location
9.7
Overall
10.0
Cleanliness
9.3
Comfort
8.6
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
9.3
Comfort
9.2
Location
8.8
Overall
8.0
Services
8.9
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.0
Overall
9.3
Cleanliness
9.3
Comfort
9.5
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
8.9
Services
8.8
Staff
9.1

Good 6.0
Pros: Comfy bed, free beverages and snacks in lobby, nice staff
Cons: no laundry facilities
Excellent 10.0
I usually stay at Hampton Inns, but this place was better suited to my travel needs. Nice property and quiet.
Excellent 9.2
We needed a place to stay on our way to Carolina Beach. Very clean and friendly with a nice breakfast and a tremendous shower.
Excellent 8.0
Pros: Clean
Cons: The refrigerator did not get cold. I stayed in room 331. I had baby formula so I was concerned that my milk would spoil. It eventually got cool but never cold.
Excellent 8.0
The hotel was clean and modern. Rooms clean and spacious. Breakfas provided was more like a grab and .....wrapped egg biscuit. This may be due to covid restrictions, but was really not much to rave about. Other than that I would recommend
Excellent 8.0
Cons: Breakfast area not clean.Tables were not clean,food on floor.
Excellent 10.0
Traveling the country for Spring Break and this was by FAR the best hotel/room we stayed in during our trip! Best breakfast as well. Staff was amazing and very helpful. Rooms clean, beds comfortable, can't say enough good things about this place. Will definitely be staying here again next time we come through.
Poor 1.0
Pros: Disappointed complains of me and my wife talking to loud wasn't talking loud will tell my coworkers health care counselors not to use that hotel.
Cons: Experience sucks
Okay 5.0
Pros: It was clean
Cons: breakfast was basically gas station Danish's. Pool very small
Excellent 10.0
Pros: The staff was great especially the front desk staff.
Excellent 10.0
Pros: Location
Excellent 10.0
Pros: Newly remodeled
Cons: Had to change rooms a few times Things had issues No water at the sink No water at shower
Excellent 9.1
Cons: The decorations were a bit dated
Excellent 8.0
Pros: Clean rooms, housekeeping service was excellent. Breakfast was ok. The property was easily accessible - I did not notice any street noise (our room did face the street).
Cons: People had noisy dogs, didn't appear to clean up after them. Smoking was occurring right in front of the exit - my children and I had to walk through nasty cigarette smoke.
Excellent 10.0
Pros: Friendly staff. Clean ,comfortable, and quiet. Great location...handy to restaurants and shopping.
Cons: Not a thing.
Excellent 10.0
Pros: The room was HUGE! and very clean. The staff was pleasant and the location was perfect for shopping and going out to eat.
Excellent 10.0
Pros: good location, very good facilities, helpful staff, excellent amenities
Excellent 10.0
Pros: Everything was great. Everyone was friendly.
Okay 4.0
Pros: Location was central and a short drive to beach.
Cons: House keeping didn't give a towel or washcloth per person, which is odd. Took dirty towels but didn't replace them. Shower had mold and mildew in it. When we went to pool there were never clean towels.
Excellent 10.0
Pros: The location was perfect, and the staff was great ( friendly, helpful, and accommodating )! Enjoyed our time in Wilmington, and the Wingate. I would definitely stay again.
Cons: The walls were thin, could hear the people in a joining rooms.
Excellent 10.0
Pros: Very clean overall. The room was updated and cleaned well. I don't smoke and don't want to deal with someone else's smoke or pet odor. This hotel is non smoking and no pets. Great! Staff was very friendly.
Cons: Small concern - coffee was from a machine not fresh brewed. Taste was off. Hard to believe they spend so much effort everywhere else and skimp on coffee.
Excellent 9.7
Pros: Had a great time staying there. Staff was greatly accomodating. Would definitely stay again.
Good 7.7
Pros: It was very clean, the staff was very nice
Cons: The walls were rather thin. We could hear EVERYTHING our neighbors were doing.
Excellent 9.4
Pros: Got there early after a long trip, the girl at the desk checked us right in (at 10am). So we could shower and clean up for an appointment we had for noon. And later check with us to make sure we had everything we needed.
Wingate by Wyndham Wilmington - Wilmington
Rated no. 4
8.8
Excellent 8.8
Based on 563 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.6
Location
8.8
Overall
9.0
Overall 8.5 Excellent
Based on 771 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.6
Location
8.8
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.0
Facilities
9.0
Location
9.5
Overall
9.0
Cleanliness
8.6
Comfort
8.7
Location
8.8
Services
8.4
Staff
9.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
9.3
Facilities
7.3
Location
8.4
Overall
9.2
Cleanliness
8.9
Comfort
9.0
Location
8.7
Services
8.7
Staff
9.1
Cleanliness
8.6
Comfort
8.9
Facilities
8.5
Location
8.9
Overall
8.5
Cleanliness
8.9
Comfort
9.0
Facilities
9.3
Location
8.8
Overall
9.3
Cleanliness
8.8
Comfort
8.9
Location
8.5
Services
8.7
Staff
9.1

Excellent 8.0
Pros: pleasant, clean
Excellent 10.0
Pros: Clean, friendly
Cons: Coffee in the room. No taste.
Excellent 8.0
Pros: Excellent staff, easy and quick check-in and checkout
Cons: Entering and leaving the parking lot can be a bit difficult
Excellent 8.0
Pros: Breakfast should probably have more choices
Excellent 9.0
Pros: Convenience to where we wanted to visit
Cons: Do not show hot meals for breakfast when all they offer is grab and go foods.
Excellent 8.0
Pros: The staff and room.
Cons: The buffet breakfast and no microwave in my room.
Excellent 9.0
Pros: Great staff. It was conveniently located for everywhere I needed to go.
Cons: No daily maid service, but I imagine that is because of short staffed. But the staff they did have were great.
Excellent 10.0
Pros: Rooms were clean and no bugs
Cons: Nothing
Excellent 10.0
Pros: Hotel employee was the front desk person and she was wonderful. Very helpful and informative about the city. She made the stay perfect.
Cons: No, the hotel was very good and located right in the middle of everything we wanted to do.
Good 7.0
Pros: Location is 8 minutes from Wrightsville beach and the price is reasonable
Cons: Rooms were smaller with 2 queen beds. Picture showed Microwave included but was not there in our room so we used common area one.
Excellent 8.8
Comfortable beds,
Excellent 9.6
Helpful and clean
Excellent 10.0
Pros: Spacious hotel room, clean, great staff and lots of breakfast options while being Covid safe.
Cons: Nothing!
Excellent 10.0
Pros: The beds were so comfortable it was awesome great
Cons: Nothing
Okay 5.0
Pros: The location was excellent. It was close to where we needed to be and also close to food.
Cons: The hotel was dated and there were people walking around without masks on inside the building. It also could have been cleaner. There was no real privacy from the outdoor
Excellent 10.0
Pros: Location
Cons: Nothing I didn’t like.
Good 7.0
Pros: Staff was friendly and helpful
Cons: Hand prints, sweaty head marks on head board from previous guests. The shampoo, conditioner, and body wash in the shower that someone else has used is a bit different than I expected, but ultimately not a problem for me as I bring my own personal products
Excellent 10.0
Pros: This Fairfield is always a great option for my visit. I actually go there more than any other hotel in the area. It’s always consistent as far as cleanliness and the staff’s always courteous and professional.
Cons: I didn’t report it until I was checking out, but the guest next to me slammed doors and seem to be arguing with guest from another room all night. I should have reported them.
Excellent 9.0
Pros: The staff were extremely kind and accommodating. They made me feel at home.
Cons: The location is convenient to local businesses but is located on a busy street.
Excellent 8.0
Pros: Great staff. Quiet room.
Cons: Would be nice to have coffee available to take with the grab and go breakfasts.
Good 6.0
Pros: I was in room #211. Room was invested with cockroaches. I told front desk when I checked out
Cons: Just the bugs
Okay 4.0
Pros: Location
Cons: Needing renovations
Okay 4.0
Pros: The staff was wonderful, very polite.
Cons: The bathtub in the room was not clean.it had hair in the shower and the tub.The tub also had a dirt ring around it.Overall, it was ok.Great location witj close by restaurants.
Good 7.0
Pros: The best part of the hotel was the location to the beach and places to eat. Very conveniently located and easy to find.
Cons: The hotel was low on cleaning staff, thus my room was not cleaned one day. The next day while it had been serviced by the cleaning staff, the room was not adequately cleaned. The bathroom especially was left dirty, which is just unacceptable.
Excellent 8.0
Pros: The hotel was close enough to the beaches where you could avoid all the beach hotel goers and conveniently close to the highways to freely come and go. I loved the front desk staff and breakfast staff they made you feel welcomed and were very pleasant. The room was comfortable enough and clean and it was peaceful.
Cons: The fridge was quite small which wasn’t a big deal but it didn’t keep cold at night for some reason. I wish the house keeping staff would have came a bit earlier to clean the “stay over” rooms so we could have gotten clean towels after being out all day but it’s fine we made do. The pool was advertised but was closed the whole time we were there although it was indoors kind of disappointing and if you want a decent place to park you have to get there earlier on the evening because the parking lot filled up quick at night leaving me no place to park at one point. Other than these minor things it was a nice stay.
Excellent 9.7
Pros: The staff!! They went out of their way to make my trip easy and enjoyable. Can't say enough great things about them.
Cons: The bathroom smelled like moldy plumbing
Okay 4.0
Cons: Dirty
Excellent 10.0
Pros: the workers
Cons: the hair in the tub
Excellent 10.0
Pros: Professional employees and the clean rooms. Even though hotel was full it was still quiet
Excellent 10.0
Pros: Having a free coffee bar available when we arrived tired in the afternoon was a pleasant surprise. Exercise room, while small, had nice equipment.
Excellent 10.0
Pros: Great staff clean rooms good breakfast what else could you ask for
Excellent 9.7
Pros: Great experience. Very nice staff, nicely appointed rooms that were very clean and comfortable.
Cons: Would have been nice to have a small refrigerator in the room. Would not have wanted to stay long without one.
Excellent 10.0
Pros: Everything. The room was clean, the staff was friendly, and the breakfast was great.
Cons: Nothing
Excellent 8.8
Pros: Great stay... had to take sick child to Dr.. granted late check out so other child could sleep... breakfast great... room very clean with a personal note from the hospitality staff... My son attends UNCW and I visit often... will stay here again!
Excellent 8.0
Pros: very quiet. friendly staff
Fairfield Inn & Suites Wilmington Wrightsville Beach - Wilmington
Rated no. 5
8.5
Excellent 8.5
Based on 771 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
8.6
Location
8.9
Overall
9.0
Overall 8.3 Excellent
Based on 666 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.6
Location
8.9
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
6.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.6
Location
8.9
Services
8.5
Staff
8.6
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
9.1
Comfort
9.1
Location
9.0
Services
8.7
Staff
8.8
Cleanliness
8.5
Comfort
8.4
Location
8.8
Services
8.0
Staff
8.5
Cleanliness
8.6
Comfort
8.9
Location
9.0
Services
8.7
Staff
8.8
Cleanliness
8.6
Comfort
8.6
Location
8.8
Services
8.6
Staff
8.5

Excellent 8.0
Pros: The staff was very friendly and helpful. Despite the crowd that weekend, they still had clean towels and coffee available to the guests.
Cons: While the hotel required masks in all public areas, the staff at the registration desk were not masked.
Excellent 9.0
Pros: Clean and fancy
Cons: not enough parking spaces
Poor 1.0
Cons: Lice. My whole family got lice.
Good 7.0
Pros: very clean and comfortable
Cons: pool was cold, breakfast was limited. no dirty laundry bag in the room.
Excellent 10.0
Pros: Everything was great
Cons: Nothing
Excellent 10.0
Pros: I loved everything. Everything I needed was there and if not they took care of it right away.
Cons: Nothing
Excellent 10.0
Pros: Suites are spacious and well-appointed. It's a very comfortable place to stay.
Cons: Covid protocols were not being followed by staff or guests. The location is convenient but in a very commercial area, full of fast food places and car dealerships.
Excellent 9.0
Pros: It was so comfortable and nice.
Cons: The elevator made weird noises
Poor 1.0
Pros: The staff was froendly
Cons: The hotel was not cleaned the way we expect an IHG to be
Excellent 10.0
Pros: The staff was very helpful and room was very nice.
Cons: The breakfast food had a nice offering but the hot items offered were sub-par.
Excellent 10.0
Pros: Very clean, quiet, and staff had safe practices in place for Covid. To
Okay 5.0
Pros: Front desk had a very nice gentleman working and very helpful.
Cons: Housekeeper started spraying some chemicals about 8:45. The scent came into our room from under door. We had to vacate the room and building because the kids and I where coughing/choking so bad. It was a different shift at front desk after calling to info
Excellent 10.0
Pros: Location, clean and friendly staff
Excellent 8.0
Pros: Location and layout
Cons: N/a
Excellent 10.0
Stayed here with my three kids in a king studio suite. The kids loved the indoor pool and I appreciated the precautions they took while serving breakfast in the morning. Although we were beside the elevator, the noise was not an issue.
Excellent 8.0
Pros: Very clean rooms.. the staff is very friendly n polite, everything I needed was in the area. This was my 3 time at this hotel. N I love it.
Cons: The pool water in the pool looked stale.
Okay 4.0
Cons: The pool closed at sunset- kind of odd. Breakfast wasn’t free.
Excellent 10.0
Pros: It was cleaned
Cons: Yes the stove in the room didn’t work staff didn’t no how to fix it. Had to wait following day for maintenance right before check out
Good 6.0
Pros: Nice location for a beach hub
Cons: This hotels staff wasn't mean, they were nice but inhospitable... the hotel wasn't full yet they could not provide me with an extra blanket nor did they have clean towels everyday I had to turn in my dirty ones at the front desk to get new clean ones.
Mediocre 3.0
Pros: Room size
Cons: Stove,stinky couch,chairs all over bathroom floor, I did not get fresh towels, no room service
Good 6.0
Pros: The location is great! The room size was really nice and spacious.
Cons: The Wi-Fi was out the entire time during our stay. The front desk did not mention it when we checked in. I found out by calling.
Excellent 10.0
Pros: Perfect room! Extremely clean, and exactly like the pictures. Great experience.
Excellent 9.4
Cons: Great stay. Staff was super. Business center very useful
Excellent 10.0
Pros: Very accommodating to families with pets. The food was excellent. The staff very friendly.
Good 6.0
Cons: Breakfast was horrible
Good 7.0
Pros: Available kitchen
Mediocre 2.0
Pros: Good continental breakfast with adequate fitness room, pool, and area for grilling. Walking distance to good fast-casual food options.
Cons: Pet Fee. The hotel listed "Pet Friendly" but their pet fee is excessive and based on a weekly stay. We were in town one night and brought my mother's 5lb Cavashu. At check in, we had to pay an add'l $75 pet fee +tax for the nite.
Good 6.0
Pros: Well landscaped. Fancy extras.
Cons: Room was not fully cleaned. Old food in fridge.
Good 6.8
Pros: Location. Quiet
Cons: Breakfast scrambled eggs were like powder eggs
Okay 5.0
Pros: Room was nice.
Cons: Dogs. Dogs. Dogs. Everywhere there were dogs. They barked, they smelled, they sniffed my sdgsdgf. I am allergic to dog fur, so I got sick. I love animals -- I am working on marine biology initiatives to save them. But dogs in a nice hotel. Uggghh!!!
Staybridge Suites Wilmington E, An IHG Hotel - Wilmington
Rated no. 6
8.3
Excellent 8.3
Based on 666 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.5
Facilities
10.0
Location
9.4
Overall
10.0
Overall 9.6 Excellent
Based on 9 reviews
Cleanliness
9.5
Comfort
9.5
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
10.0
Services
7.5
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.2
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
9.2
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
9.2
Services
10.0
Staff
10.0

Excellent 10.0
Pros: The breakfast was exceptional every day. Portion was more than I could eat, but each day was delicious!
Cons: Would have liked a bathroom that was a bit larger, but all considered, we were very comfortable with our stay.
Excellent 10.0
Pros: We had a very good experience. Angie's bed and breakfast his a really great place to stay if you are visiting Wilmington NC.
Excellent 10.0
Pros: Angie was very nice and accommodating. One of us is diabetic and Angie went out of her way to make dietary modifications at breakfast.
Cons: It would be nice to have a TV and refrigerator in guest room.
Excellent 10.0
Pros: Breakfast was delicious and very generous. Each day was different and we were offered choices which were all great. We marveled at how quickly one person could be so efficient. The location is on a main road which took us directly to the downtown area. The accommodations, the house and the room are beautiful....a living in history.
Cons: Not one thing could have been better. Because we switched from a two night stay to three nights,there was a change to a smaller room, but that was just a matter of logistics and we easily accepted that as a result of the change that we made in our visit.
Excellent 10.0
Pros: I loved the 105 year old house! Just beautiful and Angie was such a delight!
Cons: All good
Angie's B&B - Wilmington
Rated no. 7
9.6
Excellent 9.6
Based on 9 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
7.8
Location
8.6
Overall
7.7
Overall 8.0 Excellent
Based on 223 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
7.8
Location
8.6
Overall
7.7
Cleanliness
7.3
Comfort
8.0
Facilities
8.0
Location
7.3
Overall
7.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
10.0
Cleanliness
8.2
Comfort
8.2
Location
8.5
Services
7.9
Staff
8.6
Cleanliness
8.0
Comfort
6.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.6
Location
8.6
Services
8.6
Staff
8.8
Cleanliness
8.3
Comfort
8.3
Facilities
4.0
Location
8.8
Overall
6.0
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.1
Overall
8.0
Cleanliness
8.1
Comfort
8.5
Location
8.5
Services
7.9
Staff
8.5

Good 6.0
Pros: Staff was friendly, efficient and responsive. Good breakfast.
Cons: Facility is in poor condition. I was originally assigned a room with significant damage throughout. The staff explained covid had delayed renovations, moved me to a room in somewhat better shape, and gave me a bill credit.
Excellent 8.0
Pros: Very specious room. Clean! Staff was friendly and helpful. Bed was extremely comfortable! Loved that it was only a $20 hold on card.
Cons: Pool looked dirty but bottom probably just needs to be updated. But kept us from even wanting to try it. The kitchen was so small everyone was stepping on each other and there was not enough seating... We had to take our food to our room and re heat it because it got cold before we could sit and eat it.
Excellent 9.0
Pros: I loved the location-just minutes to the beach. I loved how the staff talked to booking. cool to resolve the missing reservation issue. Nicole is the bomb!! There was a very strange and stinking pillow and they exchanged it immediately. We did not use the complimentary breakfast (avoiding crowds). We would stay here again.
Cons: I can’t think of anything.
Good 6.0
Pros: the location was perfect to get around town. the lobby and breakfast area was beautiful.
Cons: parking at night was very difficult to find
Excellent 10.0
Pros: We stayed here for almost two weeks while we were waiting for our permanent home. It was a wonderful stay and the staff treated us like family. We highly recommend this home away from home.
Cons: Our TV was old and didn’t have a clear picture but we don’t watch much TV so for us it wasn’t a bug deal.
Good 7.0
Pros: location
Cons: I found long black hair in our bathroom before we had even used it
Good 6.0
Pros: Not much to like
Cons: Hallways dirty . Same M&M on the stairs our whole stay. Carpet in room very worn and soiled. Beds soft and saggy.
Mediocre 3.0
Pros: The Hotel staff at the desk were very nice and welcoming
Cons: Mold smell in room mold all over the bathroom ceiling Smell in elevator people smoking right outside the entrance Trash in the parking lot
Excellent 10.0
Pros: staff.. very friendly, excellent service.
Cons: the indoor pool was too small.. we could not use it due to people traffic.
Mediocre 3.0
Pros: Full kitchen, amenities
Cons: Room was dirty, saw a dead roach and live spider. Need to improve overall cleanliness
Mediocre 3.0
Pros: They allowed pets.
Cons: The pool was closed and it was rainy on the beach. Also the suites were very small the pullout couch touched the end of the bed.
Mediocre 3.0
Pros: Location
Cons: I found a dirty rag on top of the shower and the restroom was full of hair. Nasty. I had to clean and disinfect the room before touching anything
Excellent 10.0
Pros: The staff was very informative and friendly . The decor clean and modern. Location the best. Close to market and beach. Family came to visit lobby big enough to accommodate
Okay 4.0
Cons: The rooms were not cleaned.The first room we check into there was residue left inside of the toilet. We were move to another room, but the shower was not cleaned
Excellent 10.0
Pros: The room.
Excellent 8.0
Pros: We had everything we needed for an extended stay, and staff were great.
Excellent 9.0
Pros: Very helpful and friendly staff
Cons: They are having some issues with the key cards not working. Also the coffee they serve is some of the worst coffee ever, I couldn't drink it.
Mediocre 3.0
Pros: I liked the beachy decor and the staff was very friendly. I also liked that they had a little store so you didn't need to leave the hotel if you needed something.
Cons: There were bugs in the bathroom, the shower liner was moldy, the shower curtain smelled sour, and the whole room had a weird smell. Looking around the bathroom, I could tell that their cleaning practices were subpar.
Excellent 8.0
Pros: Location
Cons: Breakfast
Excellent 10.0
Pros: I loved the fact they had a indoor pool and hot tub! The bed was comfy, I had a queen suite which included a pull out sofa bed which was perfect for our 4 guests.
Cons: The items in the convenience area were VERY pricey.
Excellent 8.0
Pros: Staff very friendly
Cons: I stayed for a week and the house keeping didn't clean my room ... They only clean my room two days
Excellent 9.0
Pros: The friendly staff.
Cons: Children talking and making noise.
Excellent 10.0
Pros: I especially like that they had a full kitchen end just a few minutes from the beach and downtown...
Cons: It wasn't an outdoor pool but other than that it was great...
Good 6.0
Pros: room was nice with kitchen staff nice nice hot tub
Cons: breakfast was not tasty pool was small
Excellent 8.8
Pros: I definitely felt comfortable at TownePlace. The room was large enough for me on this particular business trip. Definitely liked it had a frig and a large work area. The free Wifi was decent. The staff was friendly and it was nice to have a breakfast in the morning.
Cons: The parking lot. It's a decent size but if you get there late at night like I did, the parking lot can be tight for people with longer wheelbase truck.
Excellent 9.6
Pros: Friendly staff.
Excellent 8.0
Pros: coffee and tea in lobby
TownePlace Suites by Marriott Wilmington/Wrightsville Beach - Wilmington
Rated no. 8
8.0
Excellent 8.0
Based on 223 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.3
Facilities
8.4
Location
8.5
Overall
8.7
Overall 7.9 Good
Based on 748 reviews
Cleanliness
8.2
Comfort
8.3
Facilities
8.4
Location
8.5
Overall
8.7
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
9.0
Overall
8.5
Cleanliness
8.5
Comfort
9.5
Facilities
9.5
Location
10.0
Overall
9.5
Cleanliness
7.9
Comfort
8.0
Location
8.4
Services
7.9
Staff
8.5
Cleanliness
7.5
Comfort
7.0
Facilities
7.5
Location
7.5
Overall
8.6
Cleanliness
8.0
Comfort
8.8
Facilities
8.2
Location
8.5
Overall
8.1
Cleanliness
8.4
Comfort
8.5
Location
8.6
Overall
10.0
Services
8.4
Cleanliness
8.4
Comfort
8.3
Facilities
8.6
Location
8.5
Overall
9.3
Cleanliness
8.2
Comfort
8.3
Facilities
8.6
Location
8.4
Overall
8.6
Cleanliness
8.4
Comfort
8.4
Location
8.6
Services
8.4
Staff
8.7

Good 7.0
Pros: location
Cons: older hotel need to update - rates were confusing
Mediocre 3.0
Pros: It allowed us to travel with our dog.
Cons: It was dirty. There was mold growing around the window. A loud exterior door kept us and our dog up all night long. There was a roach on the wall next to my bed when I woke up.
Good 6.0
Pros: I would not eat after seeing roaches in my room. I'm sure they are not confined to one room.
Cons: Roaches in my room, where I slept!
Excellent 8.0
Pros: I think it was really good considering the situation going on with the pandemic.
Cons: The curtains were covered with brown spots that look like they came from someone smoking in the room
Excellent 8.0
Pros: Staff were great..Pet friendliness was seen everywhere. Staff didn't treat pets and their owners like they didn't belong. Breakfast was cool with Flash pancake maker!
Cons: The King size bed was manageable but plenty firm. Need more pet grass areas not mulch around the building
Excellent 9.0
Pros: Convenient and clean.
Excellent 10.0
Pros: The Facility was clean and welcoming. Chloe worked the front desk and she was super friendly! The room was clean, so was the bathroom.
Cons: The room included breakfast. The items offered are great unless you can’t have carbs. No protein was offered.
Excellent 8.0
Pros: Location was easy to get to and right off a main road. IHop right next door.
Cons: Yes we found a cockroach. Staff basically just said its normal were on swamp land. Windows and shower were dirty. If no cockroach Id say it was great but that was gross and staff should have discounted the room or something.
Okay 5.0
Pros: It is in a very central location with access to everything in Wilmington
Cons: Very noisy area, and heavy traffic during working hours.
Good 6.0
Pros: Location
Cons: Mold? I had respiratory issue after one night.
Excellent 10.0
Pros: Perfect location in the middle of everything in Wilmington! Great breakfast options and the pool was perfect after long days.
Excellent 9.0
Pros: Great location,clean,comfortable beds and pillows
Cons: No fan in the bathroom,in such a humid part of the country, surprised by thar
Excellent 8.0
Pros: Location and bed was very comfortable. Customer service was great!
Cons: The room was clean except for the rug. It seemed like it hasn't been vacuumed.
Excellent 10.0
Pros: Very friendly staff, great location and room is very clean.
Excellent 10.0
Pros: The staff was nice and location is great.
Cons: No
Excellent 10.0
Pros: Everything
Cons: No
Excellent 10.0
The rooms were clean and a great location right off the main road and close to a lot of amenities! Rooms and beds were comfortable. Will plan on staying here again when in the Leland/Wilmington area!
Excellent 10.0
Pros: very clean. staff very friendly and attentive. Breakfast - big variety, fresh and kept well stocked
Excellent 10.0
Pros: We stayed here multiple times . Always a good experience
Excellent 9.0
Pros: The manager  was great. Very helpful and set us up with a pet friendly room close to the exit.
Cons: The beds could be better, not a big deal.
Good 6.0
Pros: Only went there for price and accepted dog. Staff was good also at front desk.
Cons: Only went there for price and accepted dog. The room was a little dirt!!! I would not recommend the place to anyone.
Good 7.2
Great for people traveling with their pets. Tile floors, large area to walk pet and plenty of open area in room for pet bed.
Mediocre 3.0
Cons: When we got there the room was dirty so I asked to have housekeeping go up and instead they moved our room but the room they moved us to was already occupied so they had to move us again. Then the room they moved us to only had hand towels.
Okay 4.0
Cons: stains on carpet and bathroom ceiling (mold?), stains on sheets, guests across the hall left nasty smelling trash in the hallway during my entire stay, other "weird" smells throughout the hotel and noisy location of room (next to pool).
Okay 4.0
Cons: Said there was a rolling shower; not true. Was doing Construction when we first got there elevator was not working
Okay 5.0
Pros: Wonderful staff!
Cons: Horrible nights sleep! A man was in the hallway at 3:30am banging on the door and would Not stop!!! We cracked open the door and asked him to please stop that it was the middle of the night. He demanded we get out of his room!
Mediocre 3.0
Pros: Price, staff was nice
Cons: Small bugs in bathroom, mold like smell in room overall, spots of dry wall that were in disrepair, the bathroom countertop was pulling away from wall. Overall, terrible looking room on the inside.
Excellent 8.8
Pros: Front desk very accommodating with extra towels and trash bags. Also changing our room to pet friendly.
Good 6.8
Pros: The room itself was spacious and the lobby and pool area was nice. My wife said that the breakfast was delightful.
Cons: We were place in a room next to the stairwell and outdoor exit, connected to a room where a man was clearly verbally abusing his significant other and physically abusing their dog. I was finally forced to ask management to quite them down, and they were still going at it at 2 AM. The "kicker" is we were placed in a handicap room, which, by all rights, should be reserved for people with physical disability. What if someone disabled actually needed that room? I was glad we only staid for the night.
Excellent 8.0
Pros: Service, amenities and location were excellent. Will stay here on next visit to Wilmington.
Cons: Could only give four stars for cleanliness of bath room. There was mold on tub surround bottom and vertical seam at corner of wall tub surround.
Okay 5.7
Pros: The room looked nice and had a microwave, mini fridge, and was decently renovated. The pool was decent but not great like the picture showed. The staff was pretty friendly and knowledgeable about the hotel.
Cons: The room was not clean we found lots of evidence of where they had skipped over things. The pool was NOT the nice big pool the picture had shown. We asked the help desk for advice on local food and they had no knowledge of the area, and the included breakfast was pretty blah.
Good 7.7
Pros: Our stay was relaxing. The bed was comfortable. The pool felt great and everything went smoothly for us and our dog. Very glad for the pet friendly atmosphere.
Cons: The coffee.
Excellent 8.0
Pros: Friendly front desk personal. I appreciate the hotel having my reservation and expecting me. No excuses for not having my room ready. Breakfast was great and a significant variety.
Cons: I would have liked more towels with the number of people in the room.
Excellent 10.0
Pros: Hotel was clean and staff was very friendly and accommodating. Staff was always ready with a suggestion for lunch, dinner, and activities with the kids. Tobias (at the front desk) helped us plan, showed us locations on the map, and gave us brochures and info. You could tell that the the staff genuinely took pride in their jobs. We hope to go back again next year!
Cons: No complaints at all.
Excellent 10.0
Pros: The staff was very nice and helpful, room was great, beds were comfy, location near the Carolina Coast.
Cons: Can't complain about anything regarding the hotel. This review didn't allow for changes in the check marks in the first section: purpose of trip, traveling as, rating selections. It was a leisure trip, couple traveling with adult daughter and 5-star rating all around.
Excellent 10.0
Pros: We stayed at this hotel for a wedding on the USS North Carolina, the staff was great the room was clean large and well lit. Could use a little more TLC for the bathroom but the shower was nice.
Excellent 10.0
Pros: Good location and friendly staff. My room was clean and I had everything I needed. Very comfortable.
Cons: The fact that it is a non-smoking hotel, and yet there were apparently chain smokers in the room next to me. They kept trying to cover it with cologne and both smells kept finding their way into my room. I am not sure if they really did anything about it or if there is anything they can do.
Excellent 9.7
Pros: It was in a great area! Lots of food & the beaches are all close.
Cons: A little drive to the beach & a little drive to downtown Wilmington. Not to bad though. 5/10 miles.
Excellent 8.2
Pros: Clean, comfortable, centrally located and great great wifi internet connection and speed. The internet is almost worth the stay alone. Staff was very friendly and accomadating. Near a Verizon tower which made the experience that much better for my cell phone use.
Okay 4.0
Pros: Amenities
Cons: Toilet kept backing up and lack of assistance from office staff
Best Western Plus Wilmington/Wrightsville Beach - Wilmington
Rated no. 9
7.9
Good 7.9
Based on 748 reviews
Details
Reviews

Cleanliness
7.9
Comfort
8.0
Facilities
8.2
Location
8.3
Overall
8.5
Overall 7.8 Good
Based on 247 reviews
Cleanliness
7.9
Comfort
8.0
Facilities
8.2
Location
8.3
Overall
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
7.3
Comfort
7.5
Location
8.2
Services
7.2
Staff
8.1
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
6.0
Overall
6.0
Cleanliness
8.2
Comfort
8.2
Location
8.2
Services
8.0
Staff
8.6
Cleanliness
7.5
Comfort
7.6
Location
7.5
Services
7.5
Staff
7.6
Cleanliness
8.4
Comfort
8.4
Facilities
9.0
Location
9.1
Overall
9.0
Cleanliness
7.9
Comfort
7.9
Location
8.4
Services
7.8
Staff
9.0

Excellent 10.0
Pros: No selection. Person working was new and being trained. Nice person
Cons: Some bkft. Choices.
Excellent 8.0
Pros: Loved the bathroom size and comfort of the king size bed.
Cons: The mini fridge wasn't cold enough. Also there were ants coming from somewhere.
Excellent 10.0
Pros: My room had a sliding glass door out to the parking lot. Very convenient to unload and load my stuff and to go out and have a cigarette!
Cons: I can't think of anything!
Okay 5.0
Pros: comfortable bed
Cons: killed 2 roaches.
Excellent 10.0
Pros: The cool couch inside the room
Cons: The bed was slightly stiff and AC unit was loud
Poor 1.0
Pros: Location
Cons: The hotel was loaded with roaches upon check in there was a roach in the hallway I didn’t flip out just figured one got in from the Side door When I woke up there were two in my room and 2 more in the hallway poor customer service had to b
Okay 5.0
Pros: Free parking , good internet, ok location
Cons: Stained sheets that we had to have replaced and a roach in our room was a turn off. We also canceled any maid service for our room after we saw the staff wearing their masks around their chin. Not up to courtyard standards
Poor 1.0
Pros: room was ok but no tp and last tenant left beer in fridg.
Cons: You did not reserve my three rooms, only one. still waiting for refund. Had to pay for two additional rooms at check-in.
Good 7.0
Pros: Location
Cons: No Tissue and the light outside our room was out
Good 7.0
Pros: I liked the location of this hotel.
Cons: Breakfast was supposed to be complimentary and it was not. They had me registered in another country when I live in the USA. Checkout girl was annoyed I disturbed her phone call. Only good person was the check in guy.
Excellent 10.0
Pros: The room was more of an apartment. The painting was nice. I enjoyed how we had a king sized bed and a pull out sofa for the little one. The viewing selection was expansive with Netflix, Cinemax, Showtime and regular cable just to name a few.
Cons: If I had to pick something as far as dislike, I say the tv could've been bigger than a 32 in. The room is huge so I felt the tv should've been at least a 40 in to accommodate the size of the room.
Excellent 10.0
Pros: Friendly and helpful staff clean rooms and good location. Breakfast was good and healthy.
Cons: No
Poor 1.0
Pros: Nothing
Cons: Shockingly dirty for a Marriott. This hotel would not be satisfactory as a Motel 6. Changed rooms twice and finally gave up and moved to another hotel. As a Mariott member I will be seeking a refund. Literally paid $--- for 2 rooms we could not stay in.
Excellent 10.0
Pros: Location
Cons: Does not offer complementary breakfast.
Good 6.0
Pros: Location,and staff.
Cons: They gave a room close to the exit.
Excellent 10.0
Pros: I've been staying at this hotel for years and years and I have always enjoyed it
Cons: Pool was icky
Excellent 10.0
Pros: It was very clean and was as advertised.
Cons: No
Excellent 10.0
Pros: Was there only a short time but staff was amazing, everything was clean and perfect, I have no complaints. Best hotel I've stayed at in Wilmington so far.
Cons: There was one thing, the cleaning staff knocked on our door at 9 am..even though check out is not until 12. Also they did this twice in the same day the second time it was a name and he opened the door when he knocked. He apologized sincerely though.
Excellent 9.0
Pros: Clean, comfortable bed, nice set up
Cons: N/A
Excellent 9.0
Pros: The cleanliness. Very professional setting. I enjoyed my stay here. And I will be coming back in the future.
Cons: No microwave in the room but nothing major.
Good 7.0
Pros: The sliding glass door with path to car
Cons: Room was hot. Had to jiggle handle to keep toulet from running
Okay 4.0
Pros: The staff is friendly and courteous. The location is convenient.
Cons: Roaches in the bathroom; cigarette smell in the lobby and hallway leading to the room on the 1st floor
Okay 5.0
Pros: Staff was very accommodating. The swimming pool was nice.
Cons: A/C not functioning very well.
Good 7.0
Pros: It was an average hotel, much like the nearby hotels but with the Mariott badge.
Cons: Expected more from a Mariott property. For $--- a night it was not in any way better than the Hampton INN that was 2 miles closer to the beach. Our room was across the hall from the renovation section on the second floor, dust and noise during the day.
Excellent 8.0
Pros: Good location and clean. It was quiet.
Cons: No complaints
Excellent 9.6
Pros: Beds where awesome, staff was amazing. Good central location
Cons: A pricy luxurious hotel
Excellent 8.6
Pros: Friendly Staff!
Courtyard by Marriott Wilmington/Wrightsville Beach - Wilmington
Rated no. 10
7.8
Good 7.8
Based on 247 reviews
Details
Reviews

Cleanliness
7.9
Comfort
8.0
Facilities
8.5
Location
8.4
Overall
10.0
Overall 7.7 Good
Based on 604 reviews
Cleanliness
7.9
Comfort
8.0
Facilities
8.5
Location
8.4
Overall
10.0
Cleanliness
7.9
Comfort
7.8
Location
8.5
Services
7.7
Staff
8.2
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.0
Comfort
6.0
Facilities
7.0
Location
8.0
Overall
10.0
Cleanliness
8.1
Comfort
8.0
Location
8.6
Services
7.8
Staff
8.5
Cleanliness
8.1
Comfort
8.0
Location
8.3
Services
7.7
Staff
8.4
Cleanliness
7.5
Comfort
7.9
Facilities
10.0
Location
7.9
Overall
10.0
Cleanliness
7.9
Comfort
8.0
Location
8.0
Services
7.8
Staff
8.5

Okay 5.0
Pros: Waffles with Nutella
Excellent 8.0
Pros: Nice and clean. Staff was friendly. Breakfast was good.
Okay 5.0
Pros: The breakfast accommodations were nice .
Cons: The attitude of the employees . From the front desk to the lady that was in charge of the breakfast area . When we asked for the oj to be changed she looked very bothered and took about 15 minutes to come Out of the little room as refill it .
Good 6.0
Pros: the location was nice
Excellent 10.0
Pros: The lobby, hallways, dining area, room, bathroom, refrigerator, sheets, pool, EVERYTHING was extremely clean and welcoming. The staff were 100% friendly, and the manager even let me check into my room early at no extra charge! Very VERY happy.
Cons: Everything was absolutely perfect. The Sleep Inn will be a top priority in my future travels.
Okay 5.0
Pros: Don’t like continental breakfast
Cons: The room was very small
Good 7.0
Pros: Great location, good breakfast, and staff were friendly and accommodating. The bed was comfortable and the room was updated and had everything we needed.
Cons: It wasn’t the cleanest, like not horrible but dusty in some places, hair on the hair dryer (I bring my own anyway) and the floor had some slight debris on it. Nothing besides the hair screamed unsanitary but I did expect at least a better vacuuming job for the price I paid.
Good 7.0
Pros: Hotel What is quiet and inexpensive.
Cons: The comforter was stained and that was not comfortable:(
Excellent 8.0
Pros: Location
Mediocre 2.0
Pros: Is located in the heart of Wilmington. Walking distance to a lot of places. They made it convenient for all my family by putting us next to each other on the 2nd floor.
Cons: The rooms smelled of mold and cigarettes. A roach. The staff was somewhat rude with letting us know the hotel policies as far as breakfast over at 10, pool close at 10 and asking questions. The housekeepers are rude. Never disrespect your guest.
Excellent 10.0
Pros: The location was perfect for my needs of a short business trip. Nothing fancy, Sleep Inn provided a good night's sleep. It was a small but clean room and everything in the facility worked, from the TV to all of the bathroom faucets and drains!
Cons: The only issue I find in these times is that this hotel had an older carpet in the room, even thought every other aspect of the room was new or refreshed. Odd. Most hotels I have stayed at during the Pandemic have removed carpets and installed hard floors
Mediocre 2.0
Pros: A place to sleep
Cons: Reservation was for Queen bed; bed was a double. My daughter sleep in double and zI slept in only chair in the room. Bathroom was so small, it barely allowed my walker and I to move around.
Poor 1.0
Pros: Nothing at all
Cons: They allow semi trucks to run in the parking lot all night long. Hotel is in disrepair, shower was kicked in, window fell out onto the floor. Some lights flicker all night.
Excellent 10.0
Pros: Close to everything.. staff was professional and friendly
Good 6.0
Cons: I paid extra for a hotel with a pool. Pool was closed due to weather, should have been some sort of compensation. Breakfast was horrible.
Excellent 8.0
Pros: Location
Good 6.0
Cons: Hate the fiberglass shower stall as well as the shower head.
Excellent 10.0
Pros: The front desk staff member was most helpful at check in. We needed to get our room as soon as we could get in due to my son¿s wedding. She called and found a room for us.
Cons: The hallway had an odor to it.
Okay 5.0
Pros: Location
Cons: Cleanliness Breakfast Room could be updated with renovations
Poor 1.0
Cons: The AC unit was completely clogged with thick black dust to the point it barely worked. ALL of the staff that we saw were not wearing their masks (most around their chins or off completely) inspite of the mask mandate,signs posted all over the hotel etc
Excellent 10.0
Pros: Customer service was great, room was clean.
Cons: Noise at 10:30 at night from loud music, could hear between the walls. Rooms are very small.
Excellent 9.0
Pros: Cleanliness, location, safety.
Okay 5.0
Pros: The breakfast bar and pool was open.
Cons: I couldn't dind cbs on tv.... but no biggie
Good 7.0
Pros: Room was already cool when wevsrrived..ac Mwas on.
Cons: Bathroom too small
Poor 1.0
Pros: Comfortable beds and good location
Cons: Horrible breakfast and roach in my room
Excellent 8.0
Pros: Free breakfast and location
Cons: The carpeting in my room had 2 dark stains on it. It made me feel like the room was not as clean as it should be.,
Okay 5.0
Pros: Price
Cons: The bathroom was filthy with mold growing in the shower. There was one trashcan for the room. The floors were not vacuumed well. The office chair in the room was broken so when I sat down the first time, I nearly fell over backwards.
Okay 4.0
Pros: The location is close to UNCW campus which was the reason for our visit. The room was clean. Front desk staff was friendly.
Cons: The lobby and hallway floors were dirty. The carpeting in the hallways is old and matted down. There was hardly any food at breakfast--no fresh fruit, juice was empty, only pastries left were broken. Attendant was on her phone in the lobby.Will not return
Excellent 9.0
Pros: The cost.
Cons: Room was much smaller than expected.
Excellent 10.0
Pros: The room was clean, the bed and pillows were very comfortable.
Excellent 9.4
Cons: It was very loud I could heat people walking up and down the hall at all hours. I think the door wasn't sealed good.
Okay 4.0
Cons: Our smoke alarm battery was going out and it kept beeping . the front desk person didn't know how to change the battery. at 11:30 p.m. We had to go change rooms because we could not take the beeping noise. it took 20 minutes for them to find us a new room .
Sleep Inn - Wilmington
Rated no. 11
7.7
Good 7.7
Based on 604 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.2
Facilities
6.4
Location
8.4
Overall
6.2
Overall 7.7 Good
Based on 453 reviews
Cleanliness
8.1
Comfort
8.2
Facilities
6.4
Location
8.4
Overall
6.2
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.6
Overall
4.0
Cleanliness
7.5
Comfort
7.0
Facilities
7.5
Location
7.5
Overall
7.5
Cleanliness
7.5
Comfort
7.8
Location
8.1
Services
7.6
Staff
8.1
Cleanliness
8.0
Comfort
6.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.4
Comfort
8.4
Location
8.5
Services
8.2
Staff
8.5
Cleanliness
8.5
Comfort
8.4
Facilities
4.0
Location
8.6
Overall
6.0
Cleanliness
8.5
Comfort
8.6
Facilities
8.0
Location
8.7
Overall
6.0
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.6
Staff
8.6

Poor 1.0
Cons: It didn't have towels or toiletries, THE FLOOR WAS EXTREMLY DIRTY, WE HAD TO WASH OUR FEET AGAIN BEFORE GETTING INTO BED! THEY WERE BLACK FROM THE FLOOR, COFFEE MAKER DIDN'T WORK NO COFFEE FOR MACHINE EITHER, AFTER THE OFFICE GAVE US THEIR MACHINE! DON'T THINK WE WILL BE STAYING THERE AGAIN. I TOLD THE YOUNG MAN IN THE OFFICE ABOUT THE ROOM AND THAT OUR TIME WAS LIMITED AT A WEDDING. SORRY TO DISAPPOINT YOU BUT I THINK BEING WITH WHYNDAM
Excellent 10.0
Pros: Room had 2 full beds, would have preferred 1 Queen/king, but none were available.Breakfast was minimal and had handmade signs for 1 only( breakfast burrito)……thought it was a little unprofessional.
Cons: Laundry room was in neighboring hotel and had to carry clothes over and either wait there or go back and forth.Staff in adjoining hotel was very professional.
Excellent 8.0
Pros: Well remodeled room. Nice decor. Fair price for room. Large tv. Refridg, micro, coffee maker, walk in shower. Dog friendly.
Cons: Continental breakfast very limited. Dog fee very unreasonable. $30 plus tax EACH night is unreasonable. Should be only a one time at checkout fee. Discourages multiple night stays. Room was only $80 per night for 2 people plus $30 per night for 1 small dog. That's not right.
Excellent 9.0
Pros: Appears to have just completed a remodel and its practically brand new inside the rooms.
Excellent 9.0
Pros: Very clean, was pleasantly surprised when I walked into the room. Toiletries were not provided, although the room was very clean and in order. The hotel was easy to navigate and the staff was very kind.
Cons: I was not impressed by the breakfast provided. I also did not like that there were no toiletries in the room, not even hand soap. There was also only decaf coffee in the room and that is not going to keep me alive.
Excellent 10.0
Pros: It was clean
Cons: There¿s nothing we didn¿t like
Excellent 8.0
Pros: Location was close to stores
Cons: The bathroom too small and sink was outside the bathroom.
Okay 4.0
Cons: The hotel did not change out towels on a daily basis. The desk clerk stated they did not have enough towels aAlso no house keeping service. The room did not get cleaned while I was there. Sand on the floor when we arrived. I have stayed here for the
Good 7.0
Pros: As expected, no frills.Last minute Father's day wknd. Restaurants and retails nearby (Target/Walmart/Burlington/DunkinDonuts/Hooters/Applebee's/GoldenCorral).Beach about 14 miles from hotel.
Cons: Pool was closed.
Excellent 10.0
Pros: Everything new in the room. Nice room for the price.
Cons: I booked a king room. Got a queen room. The matress was to soft
Excellent 10.0
Pros: The rooms are very clean and reasonable price.The staff was friendly and respectful
Excellent 8.0
Pros: The room was nicely remodeled. It was quiet and no one bothered me.
Cons: There was no provision for food regardless of COVID19.
Mediocre 3.6
The only thing that’s good about this hotel is the location, the stores and restaurants are in walking distance such as Walmart Target Waffle House Olive Garden
Good 7.0
Pros: There was a Waffle House right across the street
Cons: There was a cockroach
Excellent 9.0
Pros: Cleand and modern decor. Very reasonable priced.
Cons: would have liked breakfast even if bagged muffin, water and fruit or juice like best western.
Excellent 8.5
Had a nice pool. The air condition was not working right. TV had to keep messing with box. Located on a very busy street. Hard to get in and out.
Okay 4.2
Pros: The location was fine. We was within 10 to 15 mins away from stores and food.
Cons: I heard running all night and my 8mnth old kept waking up. We informed the front desk and manager, and we was told it was nothing they could do about refunding me anything because I didn't pay them. The room was very damp, sheets floor and all. I was jus very displeased all the way around. And to top it off they charged me and additional $20 for towels they said but It was wet towels left in there. Somebody need to reimburse me my money.
Okay 4.0
Pros: There was great water pressure in the shower.
Cons: Room was very dark and outdated. Bathroom was not very clean and needed work on the tub. Mattress and pillows were very lumpy. Would not choose to stay here again.
Mediocre 2.0
Pros: Do not stay here. Very dirty. The locals say that this is where drug dealers and prostitutes hang out.
Good 6.2
Pros: The hotel seemed seedy upon pulling up. It was a bit better than the first impression, but we were definitely a bit concerned when we first got there. The hotel really needs a remodel and exterior scrubbing.
Okay 5.7
Pros: Same and price.
Cons: That it was open to outside and we were on ground floor.
Excellent 10.0
Pros: Staff very responsive helpful positive
Cons: Lightning strike took out free wifi.
Excellent 8.8
Pros: I liked that it was very quiet
Cons: The king bed mattress felt like springs on my side were broken
Days Inn by Wyndham Wilmington / University - Wilmington
Rated no. 12
7.7
Good 7.7
Based on 453 reviews
Details
Reviews

Cleanliness
7.7
Comfort
8.0
Facilities
8.0
Location
8.7
Overall
8.0
Overall 7.7 Good
Based on 229 reviews
Cleanliness
7.7
Comfort
8.0
Facilities
8.0
Location
8.7
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
7.7
Comfort
8.0
Location
8.7
Services
7.8
Staff
9.1
Cleanliness
7.5
Comfort
8.1
Location
8.6
Services
7.6
Staff
9.1
Cleanliness
6.8
Comfort
7.5
Location
8.3
Services
7.8
Staff
8.0
Cleanliness
8.5
Comfort
8.7
Location
9.0
Services
8.4
Staff
9.7
Cleanliness
8.0
Comfort
8.2
Location
8.6
Services
7.7
Staff
9.5

Excellent 9.0
Pros: Having a nice kitchen.
Excellent 9.0
Pros: I like the staff very polite , the breakfast was good, the price was good for the price!! I will back again.
Cons: Everything ok
Excellent 8.0
Pros: Staff very friendly. Facilities and room clean and comfortable.
Cons: Wish they had a pool on site
Excellent 9.0
Pros: location
Cons: they charged me for a price they didn't explain to me
Excellent 10.0
Pros: EVERYTHING WAS AWESOME. WE WILL GO BACK
Cons: NOPE
Okay 4.0
Pros: Friendly staff
Cons: Still under renovation... my room was old and dingy. It looked nothing like the picture that was represented. The parking lot has a lot of riff raff after dark.
Excellent 10.0
Pros: Everything
Cons: No
Okay 5.0
Pros: 10 minutes from the beach
Cons: Smoke smell, walls and carpet were in bad shape.
Mediocre 2.0
Pros: Location.
Cons: Had no idea when I booked this place that it under a remodel....worst place in appearance I've ever stayed.
Good 7.0
Pros: Pet friendly
Cons: Kind of junky with renovations but never saw anyone working on the hotel
Mediocre 3.0
Cons: Old, smelly, didn’t feel clean
Excellent 10.0
Pros: Kitchenette space
Poor 1.0
Pros: friendly staff
Cons: Room was not clean; this was especially concerning considering covid-19. The hotel in general was not clean. My room and the hotel was run down. In fact, the sign for my room # was hanging off the door.
Poor 1.0
Pros: Location
Cons: the hotel was dirty, service poor
Mediocre 2.0
Pros: Location
Cons: The hotel was under construction, dust and debris everywhere. Parking limited. The room was motion activated to run the a/c and as we didn't check in till late, the room never cooled down. No breakfast when we woke up. Terrible experience.
Mediocre 2.0
Pros: Staff was very friendly and helpful
Cons: This hotel is filthy. There were stains on the carpet, the furniture, the bedspread, and the walls in the room and threw out the hotel that we could see The TV did not work, the thermostat did not work, a lamp did not work.
Mediocre 3.0
Pros: Price
Cons: Room smelled like an ashtray. A rude staff member accused me not paying for my extra night.
Good 7.0
Pros: The location, its so close to UNCW and near restaurants. The hotel was quiet. The staff were always about doing their job which was nice to see.
Cons: The rooms are a bit dated and the continental breakfast was unimpressive. The sheets on the bed had stains on them. I don't think they were "unwashed" but not white. The bed was kind of hard.
Okay 5.0
Pros: Room reeked of stale cigarette smoke. Utility closet, located in room, very noisy.
Cons: Room reeked of stale cigarette smoke. Utility closet, located in room, very noisy. Very dated for price.
Excellent 9.0
Pros: Friendly staff. Good breakfast.
Cons: It was fine.
Excellent 9.0
Pros: Pleasant experience. Met expectations. Free parking was a plus.
Excellent 10.0
Pros: Convenient location. Good price. Met my needs and expectations.
Excellent 9.0
Pros: The Room was very large and we enjoyed the location.
Cons: The treadmill in the workout room was out of order, and this took a way a bit from our stay.
Excellent 10.0
Pros: Exelent
Okay 5.7
Pros: everything you need in one room , kitchen , table Sink dishwasher oven/microwave and a fridge
Cons: you have to share the swimming pool to the next hotel sleep in . And The TV remote was disgusting I had to use my own baby wipe to clean it ,
MainStay Suites Wilmington - Wilmington
Rated no. 13
7.7
Good 7.7
Based on 229 reviews
Details
Reviews

Cleanliness
7.8
Comfort
8.2
Facilities
9.3
Location
8.5
Overall
9.0
Overall 7.6 Good
Based on 373 reviews
Cleanliness
7.8
Comfort
8.2
Facilities
9.3
Location
8.5
Overall
9.0
Cleanliness
7.6
Comfort
7.8
Location
8.4
Services
7.4
Staff
7.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.4
Location
8.6
Overall
8.0
Services
7.9
Cleanliness
8.2
Comfort
8.7
Facilities
9.0
Location
8.4
Overall
9.0
Cleanliness
8.2
Comfort
8.9
Location
8.6
Services
8.2
Staff
8.5
Cleanliness
7.7
Comfort
8.5
Location
8.6
Services
7.8
Staff
8.4

Poor 1.0
Pros: The room was nasty especially with our new born baby. I will never stay at this hotel again. I will get and Airbnbfor now own.
Cons: It was very nasty.
Excellent 9.0
Pros: Lady at the desk was superb - helpful and genuinely friendly.
Excellent 8.0
Pros: The staff was wonderfully friendly!! The location was very convenient to College Rd and Market St. The room was a decent size and a good sized bathroom. And it was CLEAN!! Breakfast smelled good, but I didn't take advantage of it because I slept in! 8-)
Cons: Nope. I would stay there again!
Excellent 10.0
Pros: Great price with breakfast Included. Friendly staff.
Excellent 8.0
We sold our boat and still travel to the area about twice a month and we stay at Holiday Inn Express about every time. This is our first stay here. Large Holiday Inn Express, clean room, clean facility areas, and friendly staff.
Good 7.0
Pros: Great location
Cons: Overpriced for a hotel that needs to be updated.
Good 7.0
Pros: Bed, tv, location, cleanliness.
Cons: Breakfast hours
Excellent 10.0
Pros: Maintenance staff
Cons: No
Poor 1.0
Pros: The hotel room had a door that separated the living and sleeping spaces.
Cons: Found 3 roaches in the bedroom portion of the room. Two random pennies were left on the bathroom counter not sure if this was a test from previous guest for cleanliness. Crib request went unfulfilled. Other patrons were loud. The breakfast was awful.
Excellent 8.0
Pros: The front desk ladies were very helpful and made our stay good
Cons: not really
Okay 5.0
Pros: Pool was open. I liked the chair with pull up eating table. Big bathroom.
Cons: Lumpy mattress and very noisy. Tv Remote worked 50% of the time. Guest computer & printer did not work. Elevator was scary. Very loud and needed maintenance.
Good 7.0
Pros: Location - Short distance to stores, restaurants, beaches, etc. Staff was very nice and helpful.
Cons: The room I was initially checked into was not cleaned; I was moved to another room. This room was not cleaned during my stay; not even changing out the towels.
Okay 4.0
Pros: Location
Cons: A/c did not cool the room. First room given to me was occupied already and let me right in. Key died 2 days prior to leaving. You can hear everything!
Good 6.0
Pros: Safe neighborhood. Decent hotel. Fairly well kept.
Cons: Breakfast was lame. We¿ were down for breakfast 30 minutes prior to when breakfast stops but staff had said there was nothing but sausage and yogurt. The COVID excuse isn¿t working anymore as every restaurant in town is packed and operating fine but
Excellent 10.0
Pros: Extremely nice and clean and the front desk rep who helped me  was the BEST!!!!!!!
Cons: The only I didn¿t like was that I couldn¿t stay longer ¿¿
Mediocre 3.0
Pros: Location to interstate.
Cons: Older hotel, but not kept in repair. Tub nozzle rusted all around, tub structure near drain gave way when stepped on, tub did not drain after using shower. Air conditioner was very noisy. Overall standard of cleanliness was not present.
Excellent 8.0
Pros: Location
Cons: no
Excellent 10.0
Pros: Had a great time
Cons: Nope
Excellent 8.0
Pros: The staff was very friendly and helpful, and the breakfast was really good.
Cons: It looked like an older building and could definitely use some sprucing up.
Excellent 8.0
Pros: It was clean and reliably decent
Cons: Someone got on the elevator unmasked caused nag me to get off.
Good 7.0
Pros: The style of the room and bathroom.
Cons: Yes,they mentioned cleaning every 5 days but didn¿t even provide the service then and iChat to request multiple times and threaten to check out. Also the last room they put me in , the tub stopper didn¿t work; and the air conditioner made a loud
Excellent 8.0
Pros: The size and appearance of the room and bathroom
Cons: That the staff don¿t provide housekeeping but every 5 days but even after being there over a week and calling the front desk and requesting my sheets and trash be emptied three different times , that it was only changed after threatening to check out
Good 7.0
Pros: Staff are friendly
Okay 5.0
Pros: Location
Cons: Got assigned to 3 different rooms. First the heat wasnt worki Ng, second was already occupied, yes they gave me a key to enter an occupied room. The 3rd and final room was good.
Poor 1.0
Pros: The location was the ONLY thing I liked!
Cons: The suite was not clean and had bedbugs. And I had the police called on me and was thrown off the property when I brought a bottle with 2 bedbugs in it to the manager and complained! My other room had cockroaches!
Okay 5.0
Pros: The hotel is next to the Walmart. The Walmart parking lot is lite 24 hours a day and there are no window coverings to block out the light in the hotel room. Sleep without have a bright lights shining on your eyes was very difficult
Good 6.0
Pros: It was clean.
Cons: Was very disappointed that there was no breakfast when we went down to the lobby. Admittedly, we were late but it was only by 2 minutes. We arrived very late the night before and overslept. I thought the staff could have been more accommodating.
Poor 1.0
Pros: Grab n go breakfast
Cons: First room reeked of smoke and a sick smelling perfume they tried to cover it up with, second room we were given also smelled of smoke but not as bad so we stuck it out. Couldn’t tell when the shower had last been wiped down, hair all over.
Good 7.0
Pros: Convenience.
Cons: Lack of Staff at the front desk. No clean towels. No communication that there would be no clean towels. Coffee pot in room did not work. Coffee at the lobby was out. Room prices do not reflect the lack of breakfast that is normal.
Good 7.0
Pros: Nice, quiet location far back from the road. Very pleasant and helpful staff
Cons: Pretty run down. Very hard to pull the door shut on the room, the furniture in the room was pretty worn out. The desk chair was pealing massively.
Mediocre 2.0
Pros: Nothing would not stay there again.
Cons: Room was nasty, mold in bathroom and drawers. Edging falling off wall, empty shampoo/conditioner bottles no bath towels. Bag breakfast poor quality. No pool towels. Staff would hang around after work drinking beer and entertaining at the front entrance.
Good 7.0
Pros: Great location. Breakfast bags the kids enjoyed.
Cons: Some staff were not wearing mask. Lady at front desk was taking a complaint via phone about another staff member not wearing their mask and she didn't have one on herself. Shower had rust. Made the shower look dirty. Toilet stopped working. Not fixed.
Good 6.0
Pros: We liked the location. It was located close to where we needed to be. Easy to find and get in and out.
Cons: The door was hard to open and shut. Carpet stayed wet. I have asthma anwheezed my entire stay. The pool towels also were never restocked. We always had to pull towels from our room if we were to go to the pool.
Okay 4.0
Pros: Size of the room
Cons: Needs a remodel. Televisions were old and of poor quality. Furniture old.
Poor 1.0
Pros: Only positive was location
Cons: Breakfast is falsely advertised. Very very unclean. Staff not adhering to COVID restrictionists. Wearing masks was very hit or miss.
Good 6.0
Cons: A/C unit leaked a lot soaked the carpet
Poor 1.0
Cons: The heavy hotel headboard fell off the wall at 1 am in the morning, almost landing on my 36 week pregnant wife and her stomach! We were not offered an alternative room, forced to leave in the middle of the night, and charged full price. Despicable.
Okay 4.0
Pros: Friendly staff, good breakfast
Cons: Our room smelled like mold, sofa bed did not have sheets available, multiple loud disturbances from neighbors.
Good 7.7
Pros: Location Comfortably Staff
Cons: Stains on sheet
Okay 5.0
Pros: good value
Cons: breakfast was substandard for this star level

Cleanliness
7.3
Comfort
7.4
Facilities
9.5
Location
8.2
Overall
8.3
Overall 6.7 Good
Based on 1,488 reviews
Cleanliness
7.3
Comfort
7.4
Facilities
9.5
Location
8.2
Overall
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.9
Comfort
7.2
Location
8.1
Services
6.6
Staff
7.6
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
8.4
Comfort
10.0
Facilities
10.0
Location
9.2
Overall
8.8
Cleanliness
7.5
Comfort
7.5
Location
8.3
Overall
6.0
Services
7.1
Cleanliness
7.5
Comfort
7.4
Facilities
10.0
Location
8.2
Overall
9.3
Cleanliness
8.1
Comfort
8.0
Facilities
8.6
Location
8.6
Overall
8.0
Cleanliness
7.8
Comfort
8.0
Location
8.4
Services
7.6
Staff
8.3

Good 6.0
Because I am in my 70s, we were automatically given a handicap room, which we do not need!! Both beds were topped by lumpy coverlets and the carpet was so dirty I kept my socks on overnight. Heat didn’t work nor did the ac. Not what I expected from a Country Inns and Suites.
Mediocre 3.0
Pros: Location Most of the staff is very friendly
Cons: Room not clean very well. Someone else is washcloth was hanging on the shower curtain when we walked in. Tub would not drain when you took a shower but they fixed that while we were there but it was kind of gross. Hotel was old in obviously dated.
Okay 5.0
Pros: We always stay at Country Inn and Suites and this one was in a good location for what we were in Wilmington for
Cons: The fact that the first room we were in had a problem with Roaches
Poor 1.0
Pros: location
Cons: the heater did not work breakfast was not offered as advertised pool was not open as advertised my family was extremely disappointed
Excellent 10.0
Pros: I misplaced my cell phone at the hotel and the staff went above and beyond to help me look for it and get me safely on my way when it couldn't be located. It was found right after I left and was shipped overnight to me. I also asked if my rewards points could be used to redeem for one of their beds - it was amazingly comfortable!
Cons: Even with my phone mishap, I can't say enough good things about this hotel.
Mediocre 3.0
Cons: Didn’t get breakfast, bad security, room was not cleaned very well, pool was not in use which was fine but it was disgusting to look at, poor security
Okay 5.0
Pros: The area is a great good place to get food
Cons: The room was not clean. It smelled like smoke. The refrigerator In the room did not work. It had bugs in the room and the refrigerator
Excellent 8.0
Pros: very good location and Covid safe due to low guest at the time my stay
Cons: property needs to be more clean and found room with bad odor and humidity due to air conditioning unit off. Found roaches at room. very bad!
Excellent 8.0
Pros: Clean. Reasonable price. Staff was polite and friendly.
Cons: Yes.... details of the breakfast being interrupted/modified by alleged "we can't do that because of Covid"....this was not communicated very well. I stayed here because of the breakfast being included, for price and for convenience.
Poor 1.0
Pros: Location was not bad. Close to center of Wilmington shopping and restaurants.
Cons: The cleanliness of the hotel was poor. Stains on the floor and room smelt like a smokers room. Hall AC unit looked like someone had kicked the flaps. Toilet had a leak and ran every 5 minutes. Sounded like the person above my room was about to fall throug
Good 6.0
Pros: Room was spacious and well laid out. Appreciated having a large fridge and microwave.
Cons: Saw a couple of ants bugs in the room.
Excellent 8.0
Pros: The setting was beautiful and elegant.
Cons: The toilet wasn¿t flushing very well in room 316
Okay 5.0
Pros: location is perfect ~ general manager was very kind and helpful
Cons: We had 2 rooms ~ one room was terrific, but we had to have the 2nd room changed twice after going in because of issues. Both front desk personnel we interacted with, evening and morning, were rude
Okay 5.0
Pros: The staff was amazing and helpful!!!
Cons: The room was not cleaned between the two days I was there. Also the air conditioner was very loud.
Excellent 10.0
Pros: Great customer service.
Mediocre 2.0
Pros: In a decent location
Cons: Stains in the carpet, pool was closed and no breakfast (this is understandable with Covid, but their website mentions none of this). The worst part was the two ¿water bugs¿ (which are part of the cockroach family no matter how the mgr spins it)
Mediocre 3.0
Pros: The staff, for the most part, was very nice and friendly. The bathroom was well stocked and clean.
Cons: Room keys did not open any of the exterior doors. Carpets in the hotel were stained, dirty and discusting. "Breakfast" was in a bag at the front desk. Snack bar, fruit cup or yogurt, pre-packaged danish, oatmeal packet but not cup to put it in.
Okay 4.0
Pros: The staff was very nice.
Cons: The carpets had big stains all over in the room.
Excellent 9.0
Pros: Room was clean with plenty of space.
Cons: Stairwells (and elevator) were disgustingly filthy. Can't blame that on Covid.
Good 6.0
Pros: The room was clean. It has a small fridge and microwave.
Cons: I did not like that you offered hot breakfast; but according to the front desk employee they have not been offering hot breakfast for more than a year. If it is not provided; it should NOT be offered. The pool is not available either. Poor temp. control.
Excellent 8.0
Pros: Great staff
Cons: Pool was closed
Excellent 10.0
Pros: The staff was wonderful.. very friendly and accommodating.. great place to stay
Cons: Everything was great
Okay 5.0
Pros: It was quiet
Cons: The giant black ants, water bugs and roaches crawling around the side door and sidewalk,and the water bug crawling on my pillow.
Okay 5.0
Pros: The toilet water was running all night. The sink water never got hot, the tub filled up while taking a shower because the drain was draining very very slow and the staff didn¿t tell us when we checked in that you have to request for your room to be cl
Cons: Nothing to much at this hotel. Other country inn and suites was much much better.
Poor 1.0
Pros: Parking
Cons: Yes.. everything else except for the night staff , he was the only person that was helpful.
Mediocre 2.0
Pros: Liked nothing
Cons: Dirty hallways, elevator etc. dirty carpet in room, curtains old, bed uncomfortable, no Insulation could hear everything, screams at night , fighting, TV, showers etc, badmattress This hotel needs a major update and should never be in a catagory ***
Poor 1.0
Pros: There was nothing to like about this hotel other than the lady at the front desk who was very nice.
Cons: I would recommend staying away from this place. VERY dirty! Floors are all stained, there was a bag of trash just sitting in the hallway for both days we were there. No breakfast. Just gross and for the price, ridiculous.
Poor 1.0
Pros: Its in the middle of some of the major stores.
Cons: I didn't like the wet smell of the room, sticky carpet, roaches, the toilet not flushing, the phone not working, the smoke detector hanging from the ceiling and the $25 security deposit this wouldn't have paid for anything.
Mediocre 2.0
Pros: Close to good food options and necessities. Internet was solid.
Cons: -Cleanliness; dead cockroach was in the lobby and sat there for a day. The Room was cleaned, but not that thoroughly.
Okay 5.0
Pros: The only thing I liked is the location.
Cons: Shower head was broken...water went everywhere when trying to take a shower. Called front desk but they never fixed it. Walls are too thin, could hear the people across the hall and their tv going all night. Beds are not very comfortable.
Good 6.0
Pros: The people were really friendly.
Cons: In our room the door to the bathroom would stick. There was some mold around the lower part of the handles in the tub. There was also a handle missing from one drawer. Also, the refrigerator in the room had some of the parts missing inside.
Excellent 10.0
Pros: Easy fast check-in..very clean and up to date
Cons: No
Excellent 10.0
Pros: Clean, safe, close to everything. The staff are more than accommodating
Cons: Nothing
Poor 1.0
Pros: I really like the location being near the shopping center.
Cons: The bathtub was stained and the carpet was dirty.
Mediocre 3.0
Pros: Location was OK
Cons: The AC did not work in the first room. They moved us and it barely worked in the second room (Never got below 80 deg). The carpets were dirty throughout the hotel and we saw several cockroaches.
Poor 1.0
Pros: Nothing
Cons: Hot breakfast like advertised pool open like advertised no cockroaches and no black mold
Mediocre 2.0
Cons: My rooom was not cleaned after my first night and I was gone all day. When I checked in, even though I requested a "no smoking" room, it smelled like an ashtray. And the room I ended up in still had an underlying smoke smell. The breakfast was bad.
Good 6.0
Pros: Staff was very helpful.
Cons: Pool still closed, only grab an go for breakfast. A/c had to be drained for it To work. 5 minute fix, ok after that. Needs some TLC.
Okay 5.0
Pros: The location was very good.
Cons: The staff at check in was not wearing a mask as the mandate requires. Also the blankets on the bed were stained.
Excellent 8.0
Pros: Comfort and location
Cons: Grab n go breakfast, and pool was closed
Poor 1.0
Pros: Location
Cons: The staff wasn't very friendly, the room didn't seem very clean, the AC unit made a lot of noise, and the last day we were there we came back to the room and there was a roach on the nightstand, they gave us another room and there were bugs in that room.
Poor 1.0
Pros: Nothing
Cons: The staff was rude, the toilet wasn¿t working and they expected us to wait until the morning to have it fixed. THIS WAS THE WORST HOTEL EXPERIENCE WE HAVE EVER HAD!
Good 6.0
Pros: Location.
Cons: Pool closed and no continental breakfast, they use covid as excuse.
Good 7.0
Cons: Pool was closed. Very disappointing
Mediocre 2.0
Pros: Mini fridge had a freezer
Cons: I did not like the beds, and smoke smell. Small roaches were crawling in the bathroom counter in the morning. The room door locks do not feel safe. They advertise hot breakfast but they do not have it because of ¿covid¿
Poor 1.0
Pros: Location, ease of access and checking in/out
Cons: Electric not working in bath, a/c very noisy, water leak from toilet kept floor wet.
Excellent 10.0
Pros: The front desk staff were very accommodating and friendly when we checked in/out. We appreciated the "grab and go" breakfast as we understand we are still in the midst of a pandemic. We were provided this information via email prior to our stay.
Cons: The carpet really needs to be replaced in rooms/hallways. Other than that everything else was fine.
Mediocre 3.0
Pros: A place to sleep.
Cons: Bathroom leaked. Room smelled like paint. The A/c unit was loud as a lawn mower.
Okay 5.6
The Hotel was in a good location lots of restaurants all around and not to far from beach,however the room was in need of alot of repairs dents in the furniture and walls looked really bad! stains on the carpet even out in the hallways. The stairway doors were left open and unlocked to the outside.
Okay 5.0
Pros: Central location
Cons: The room smelled of animals. The carpet was filthy. The bed linens had stains.
Excellent 8.4
Great location between Wilmington and beaches. Pool and hotub were closed and o ly grab and go breakfast available due to Covid. Staff was super friendly at front desk.
Mediocre 2.0
Cons: Upon arriving there was no way this was a 3 star hotel. To add pool was closed due to failed pump, no breakfast, blamed on covid but we have not had this issue in NC. Looked unkept, broken stuff, stained carpets. Very disappointed.
Okay 5.0
Pros: check is easy good on the hot water for bath and shower TV Has good signal check out easy
Cons: pool not open no ice machines coffee was weak no breakfast bar door card was turned off before 11 am
Okay 4.0
Pros: Size of the room
Cons: It was very dirty! The elevators, the rooms carpet and furniture are stained. The description online said they have a breakfast buffet. Instead we got a bag with a few cold items.
Good 6.0
Pros: Location
Cons: Theobby and room smelled of smoke, although I assume it is a non-smoking establishment?
Good 6.0
Pros: Location was great
Cons: Sink had no hot water
Good 7.0
Pros: Location
Cons: Worn out w/o upkeep or repairs. Carpets were stained & filthy(dirt showed when showering) Mold in the shower. Molded carpet(black) @ the entrance door to bathroom. Hole in the bathroom door which looked like a child w/ play dough tried to fix.
Good 6.0
Pros: Toilet was a big issue. The pump was going bad and we had to keep calling maintenance or go downstairs to use a restroom. Bed needs better pillows.
Cons: The toilets
Okay 4.0
We have stayed at this hotel several times. We will never go back. When checking in they told me the credit card was not on file. I had given the card we used to pay for the room online. He insisted it wasn't the correct card and then finally said it was ok when I told him I can show him the charge on my bank account to prove it was the correct card. The rugs throughout the hotel are dirty. When we got to the room it smelled bad. We had to spray air freshener and got a candle to neutralize the smell. We left to conduct some business. Normally I would have complained but we were told at checkin the were sold out. When we returned the smell was better and went to bed. The A/C unit was making a clanking noise. All through the night we had to manually turn the unit up and down because it wouldn't automatically control the temperature. In the morning I told the clerk ,who never asked if I enjoyed my stay, that the unit kept us up all night. She said I'll let them know and walked away. Never again which is sad because I used to love staying at this location.
Good 7.7
Pros: The hotel was undergoing renovations in the lobby, fitness and breakfast areas. So check-in took longer than to be expected and hot breakfast was not available. Although, cold items such as bagels, cereal, etc. were offered and coupons to nearby restaurants was provided as a consolation.
Cons: The thin walls. I could hear my neighbors laughing and chatting. Thankfully, I was too tired to let that deter me from sleeping. I also think the price per night should have been a bit lower to accommodate the renovation challenges. Discount coupons for breakfast helped, but there were similarly priced hotels nearby that would have provided better amenities - sans the construction.
Excellent 10.0
Cons: That I couldn't spend more time there
Excellent 10.0
Pros: Mr. Phillip was stupendous in welcoming and paying attention to detail so. He and the staff were very friendly and professional. There is definitely a "homey" atmosphere and very accommodating. They made the getaway with my wife and I very rewarding. We will definitely return.
Cons: Nothing.....
Excellent 10.0
Pros: It was a wonderful stay! The breakfast they served was amazing, and the staff was extremely courteous and professional
Country Inn & Suites by Radisson,Wilmington, NC - Wilmington
Rated no. 15
6.7
Good 6.7
Based on 1,488 reviews
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