Overview

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Grand Mercure Xian on Renmin Square
Top Resort Hotel

319 Dongxin Street, Xi'an 710004, China
+86 298 792 8888

$87+

Overall guest ratings

8.8/10 Excellent
based on 1,497 reviews

Review highlights

  • 9.3
  • 8.5
  • 8.4
  • 5.1

Good to know

  • Very quiet
  • Friendly service
  • Friendly atmosphere

Nearby

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    About

    Within the ancient walls of Xian, Grand Mercure Xian on Renmin Square is surrounded by serene courtyards and enchanting gardens which encapsulate the historic riches of the region.Fifty years of Renmin Square history is reflected on the magnificent décor of the hotel's 194 guestrooms and suites. Combining chic Chinese design with modern touches, the rooms are fully equipped for comfort and convenience: room safe, satellite television and a variety of deluxe amenities.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Pool table
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Game room
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 1,497 reviews
    • 9.3 "Terrific location."
      9.1 "Easily accessible by car, said 91%."
      8.5 "Great parking, according to 85%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      8.3 "83% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Breakfast is good."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
      9.2 "Management was excellent, said 92%."
      10.0 "100% said the concierge service was amazing."
    • 7.3 "Tasty food."
    • 6.6 "Vibe was decent."
      5.0 "50% considered the lobby entrance to be so-so."
    • 5.1 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 2.3 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 494 reviews
    • 9.3 "Terrific location."
    • 8.6 "Breakfast is good."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
    • 5.8 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 5.0 "Rooms are ok."
      4.1 "59% said rooms were small."
      4.2 "58% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      0.4 "For 96%, the rooms looked old."
    • 2.5 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."

    Overall rating

    9.0 Excellent
    based on 598 reviews
    • 9.2 "Terrific location."
      9.3 "Easily accessible by car, said 93%."
      10.0 "100% liked the proximity to shopping."
      8.8 "Great parking, according to 88%."
      7.9 "79% liked the proximity to sightseeing."
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      9.3 "Management was excellent, said 93%."
    • 8.3 "Breakfast is good."
    • 7.1 "Good vibe."
      9.9 "99% enjoyed the friendly atmosphere."
      9.3 "93% thought the hotel was luxurious."
    • 5.5 "Rooms are ok."
      6.5 "Cleanliness of the bathroom was average, said 65%."

    Overall rating

    8.9 Excellent
    based on 284 reviews
    • 9.4 "Terrific location."
      9.0 "Easily accessible by car, said 90%."
    • 8.7 "Breakfast is good."
    • 8.2 "Great service."
      9.0 "90% thought the service was very professional."
    • 6.2 "Vibe was decent."
    • 5.2 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 4.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."

    Overall rating

    8.7 Excellent
    based on 119 reviews
    • 8.9 "Location is great."
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 5.8 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 5.0 "Average amenities."
    • 2.5 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Very quiet"
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

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