Good
7.0
Pros:
No breakfast was given.
Cons:
Toilet tissue holder was very dirty, TV was blurry and scrambled. Not much for bedding, it got cold and then hot.
Good
7.0
Pros:
Location is great. Room was OK, comfortable bed. Wifi was really good!
Cons:
Covers on the bed are not thick enough for the winter. Traffic noise is noticeable. I brought a little white noise speaker to drown out traffic noise. Highly recommend that. TV does not work well at all, the stations are often pixelated.
Good
7.6
Okay
5.0
Pros:
Rooms
Cons:
No parking lot
Okay
4.0
Pros:
Centrally located to all downtown
Cons:
Staff not wearing face masks especially cleaning staff NOT impressed. With many people from different areas your property is high risk for covid. Staff park their vehicles in front of property blocking access to walkway from hotel front steps....WHY???
Mediocre
2.0
Cons:
No Parking Available.
Okay
5.0
Pros:
The staff is very welcoming, as they know me.
Cons:
The carpet underneath the bed was not clean. I had dropped an item on the other side of the bed, and as I bent down to pick up my item, there was dirt and crumbs near the wheels, you cannot see it, it was by accident that I noted this. This is the second time, this happened during my stay. Also I left the garbage Bin outside door in the hallway, I brought the garbage can into my room, yet there were no garbage bags in the trash can, I had to request for more garbage bags. Normally extra bags are placed inside the can so that if you take out the trash, a clean one should be left in the bottom so that a quest does not run out. The TV could not be turned in, so I called the front desk, that there was no power. The front desk clerk asked if the TV was plugged in, I said it was not my place to make sure it was plugged in, that should have been already checked prior to me checking in. Needless to say, I had to check the plug, it was partially plugged in, being behind a huge desk/vanity, there was no way that I could move this cabinet, so I had to struggle to plug the TV. This should be checked before a guest arrives.
Okay
4.0
Pros:
None
Cons:
There are too many drunks outside yelling and screaming at all hours of the night.
Okay
5.0
Pros:
I like the down town location, close to many places, walking distance.
Cons:
There was no hot breakfast, only pick up in bags. There was a pair of dirty socks under my bed, it was dirty underneath the bed. The TV does not work properly, it always skips and is not a clear picture, besides I,love my TV shows.
Good
6.0
Pros:
Smooth and quick for very late check ins. Bathroom amenities were great and it was very clean. Beds are exceptional and comfortable including the pillows provided. Check out process also smooth and easy.
Cons:
No AC it had to be a special request to reception desk but its not posted or communicated to guests. Room was very hot and stuffy at first entry. The included breakfast is non existant in Aug.2020. Icluding an individual coffee care package would have been appreciated at check in time nothing in room but a tiny 1 cup coffee maker but bring your own mug! Small fridge and microwave was usefull given I had brought my own breakfast bread, fruits and sandwiches. Frezer section not very usefull as mine was missing the closure door in my room at least.
Poor
1.0
Pros:
We book two rooms, one is the king bed room; the other one is two double bed room, but the name with room can’t be catches. I don’ t know what problem is. The front service said their system was be broken down. They can’t Know the real situation is.
Okay
5.4
Pros:
Bed was ok
Cons:
The price was too high for a very basic room
Good
6.5
Excellent
8.8
Pros:
Comfortable bed and it's right down town.
Cons:
Staff weren't so welcoming. Freezer needs to be check if there are working.
Good
7.7
Pros:
Not having seen comparable hotels in the town it is impossible to judge. On line pricing would place it in the middle. Everyone on the front desk was very helpful.
Excellent
10.0
Pros:
A few mistakes (minor) were made but as soon as it was brought to their attention, they fixed it right away.