Overview

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Yuzawa Grand Hotel
Top City Hotel

2494 Yuzawa, Yuzawamachi, Yuzawa (Niigata), Japan
+81 257 842 351

Call

+81 257 842 351

Overall guest ratings

8.8/10 Excellent
based on 769 reviews

Review highlights

  • 9.6
  • 9.2
  • 8.9
  • 8.0

Good to know

  • Impressive bathroom
  • Great menu
  • Friendly atmosphere
  • Train station is close

Nearby

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    About

    Yuzawa Grand Hotel features a free ski shuttle and puts you near winter activities like downhill skiing. Guests can indulge in massages, and Kasuteria serves breakfast and dinner. Nice touches like deep soaking tubs and slippers are offered up in all rooms, along with flat-screen TVs and refrigerators. Skiers will appreciate access to ski passes and storage.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Outdoor pool
    • Skiing
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Ski-in/Ski-out
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Concierge service
    • Coffee shop
    • Pets not allowed
    • Train station shuttle
    • Free ski shuttle
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 769 reviews
    • 9.6 "Excellent breakfast."
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      7.4 "Easily accessible by car, said 74%."
      10.0 "Close to winter sports facilities, according to 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      9.6 "Housekeeping was great, according to 96%."
      7.5 "75% said the booking process went smoothly."
      9.6 "96% were happy with the shuttle service."
      10.0 "100% said the recreation staff was great."
    • 8.0 "Rooms are great."
      8.4 "84% were happy with the bathroom."
      8.2 "82% thought rooms were spacious."
      7.6 "76% said rooms were clean."
      8.1 "81% liked the big bathroom."
      9.3 "93% thought the view was good."
      7.9 "79% found the kitchenette to be good."
      10.0 "100% enjoyed the furniture."

    Overall rating

    8.8 Excellent
    based on 176 reviews
    • 9.5 "Excellent breakfast."
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Very nice wellness & sports facilities."
    • 8.9 "Food is delicious."
      8.5 "85% loved the menu selection."
      9.0 "90% enjoyed the side dishes."
      9.5 "95% loved the dining experience."
    • 8.8 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."

    Overall rating

    8.9 Excellent
    based on 230 reviews
    • 9.6 "Excellent breakfast."
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      9.7 "Housekeeping was great, according to 97%."
      8.5 "85% said the reception staff was great."
    • 7.4 "Nice rooms."
      8.2 "82% were happy with the bathroom."
      7.6 "76% thought rooms were spacious."
      8.2 "82% liked the big bathroom."
      7.6 "76% said rooms were clean."
      9.4 "94% thought the view was good."

    Overall rating

    9.0 Excellent
    based on 107 reviews
    • 9.6 "Excellent breakfast."
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
    • 9.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 8.3 "Rooms are great."
      8.5 "85% were happy with the bathroom."
      8.4 "84% thought rooms were spacious."
      7.9 "79% said rooms were clean."
      8.2 "82% liked the big bathroom."
    • 7.7 "High comfort."
      8.4 "84% thought rooms were spacious."
      8.2 "82% liked the big bathroom."

    Overall rating

    8.8 Excellent
    based on 253 reviews
    • 9.6 "Excellent breakfast."
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      7.6 "Easily accessible by car, said 76%."
      9.8 "98% liked the proximity to shopping."
    • 8.7 "Great service."
      10.0 "100% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 8.5 "Rooms are great."
      8.3 "83% were happy with the bathroom."
      8.0 "80% thought rooms were spacious."
      7.7 "77% said rooms were clean."
      8.0 "80% liked the big bathroom."
      9.1 "91% thought the view was good."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Impressive bathroom"
    "Great menu"
    "Friendly atmosphere"
    "Train station is close"
    data provided by TrustYou

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