Overview

Swiss Lodge Hotel Alfa

Obere Mattenstrasse 18, 3920 Zermatt, Valais, Switzerland
+41 27 966 35 70

$110+

Overall guest ratings

8.2/10 Excellent
based on 359 reviews

Review highlights

  • 10.0
  • 9.5
  • 4.4
  • 3.2

Good to know

  • Friendly service
  • Train station is close

Nearby

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    About

    At Swiss Lodge Hotel Alfa, you'll be near winter activities like downhill skiing, snowboarding, and cross-country skiing. Guests indulge in spa services, then grab a bite to eat at the restaurant. An indoor pool and a bar/lounge are other highlights, and rooms offer room service and free WiFi. Skiers will appreciate access to ski storage.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    based on 359 reviews
    • 10.0 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 5.0 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 4.4 "Rooms are not good."
      0.4 "96% said rooms were small."
      2.5 "75% didn't like the uncomfortable beds."
      2.8 "72% complained about the bathroom."
      0.6 "For 94%, the rooms looked old."
      2.2 "78% found problems with the furniture."
      0.0 "100% thought they were poorly maintained."
      0.0 "100% criticized the small bathroom."
      3.3 "67% had problems with the shower."
    • 3.2 "Terrible amenities."
      3.4 "66% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.4 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    • 1.8 "Quite uncomfortable."
      0.4 "96% said rooms were small."
      2.5 "75% didn't like the uncomfortable beds."
      0.0 "100% criticized the small bathroom."
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    Overall rating

    8.0 Good
    based on 78 reviews
    • 10.0 "Excellent breakfast."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.5 "Terrific location."
    • 4.5 "Rooms are not good."
      2.1 "79% didn't like the uncomfortable beds."
    • 2.4 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    • 1.8 "Quite uncomfortable."
      2.1 "79% didn't like the uncomfortable beds."

    Overall rating

    8.0 Good
    based on 35 reviews
    • 10.0 "Excellent breakfast."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.4 "Terrific location."
    • 4.3 "Rooms are not good."
    • 1.7 "Quite uncomfortable."

    Overall rating

    8.4 Excellent
    based on 244 reviews
    • 9.9 "Excellent breakfast."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 4.1 "Rooms are not good."
      0.3 "97% said rooms were small."
      2.8 "72% complained about the bathroom."
      2.4 "76% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      0.0 "100% criticized the small bathroom."
    • 3.4 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 2.4 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
    • 1.8 "Quite uncomfortable."
      0.3 "97% said rooms were small."
      2.4 "76% didn't like the uncomfortable beds."
      0.0 "100% criticized the small bathroom."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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