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One location in Barrio Logan
Filters
Reviews
2.0 Poor
Jan 2024
2.0 Poor
June 2020
Cons:
Car wasn’t cleaned and had no gas. Agent kept us waiting for an hour and a half, never generated correct rental wffeement, we were billed for $233 tank of gas which we did not use.8.0 Very Good
Aug 2019
Pros:
Very friendly2.0 Poor
July 2019
Cons:
If there was a car available for rental5.6 Fair
June 2019
Pros:
The vehicle was clean and gas was full.Cons:
The agent didn't answer questions well. I was made to feel inferior because my credit card was also debit. Actually getting the vehicle was not a nice experience. It was far from the office and instructions were unclear. There was also no way for me to check the vehicle and point out issues.4.8 Mediocre
June 2019
Pros:
Car was in good condition, upgraded to SUVCons:
Tried to drop off, location was closed. Nobody at local or national helpdesk answered the phone to assist.3 locations in Barrio Logan
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Reviews
10.0 Wonderful
Aug 2019
Pros:
The staff was amazing when I dropped off the vehicle rather than when I picked it up.Cons:
Be more bubbly and courteous when helping customers out the whole process of picking up for me was awkward.9.2 Wonderful
Mar 2019
Cons:
Pickup from the airport8.0 Very Good
Apr 2017
Cons:
Service was satisfactory. No problems2.0 Poor
Mar 2017
Cons:
Got to San Diego airport to get our car we pre rented. They said that the reservation was for down town. There was no easy way to get to the down town location. I only requested airport locations. You did not make that clear on the location. We had to pay $55 more than you quoted. Very Frustrated and disappointing. Not a good way to start a vacation. Howard8.0 Very Good
Feb 2017
Pros:
Had to cancel due to inclement weather.4.0 Mediocre
Jan 2017
Pros:
Without a choice or notification, Kayak decided to provide a rental car off campus from the airport my family was flying into. After an Uber ride to the downtown location separate from the airport location and shuttle services we obtained our car. If it wasn't for an unseasonable downpour my family wouldn't be so sour or wet from this inconvenience. Fare warning to package offers from Kayak. Make sure you know the airport address before taking the deal. Enterprise rentals made it right by the inconvenience of the services of Kayak by waiving the return of the car to a different location on our departure.One location in Barrio Logan
Filters
Reviews
2.0 Poor
Nov 2023
2.0 Poor
Oct 2022
2.0 Poor
Sept 2022
2.0 Poor
May 2021
Pros:
Nothing, it was prepaid and they charged me extra on my card without my knowledge. I have confirmed a couple of time while returning the car and they mentioned I don't owe anything since everything is pre paid4.0 Mediocre
May 2021
Pros:
Gas in the vehicle was not the same as the amount on the receipt. Merchant said he would change up and never did. Bluetooth didn't work. USB port didn't work. Car was extremely dirty and hadn't clearly been clean in a while.Cons:
Basically everything. Way overpriced, dirty car, didn't work, not a great vehicle and gross.2.0 Poor
Jan 2023
One location in Barrio Logan
Filters
Reviews
2.0 Poor
Jan 2020
Pros:
When we got to the hotel to pick up our rental car we were told they had no cars and we would have to make other arrangements. We saw 4 other families being told the same thing. Wow. They did not help us in anyway. I would never renting a car using priceline again. It was a scam.Cons:
When a customer rents a car, make sure you have a car for them to rent. Scamming deals on priceline is false advertising.5.2 Fair
Sept 2019
Pros:
Pick up and drop off was easy. Car was a 2019.Cons:
No way a Toyota ch-r should qualify as an SUV. Would have been more room in a regular car6.8 Okay
Aug 2019
Pros:
Staff person who assisted with the rental was very friendly and personable, and apologized for the amount of time the transaction took.Cons:
Took too long to pick up the rental. There was one person ahead, and apparently issues with the second computer at the rental booth. I was given instructions to find the general whereabouts of the car in the hotel parking garage, but not escorted and no walk-around to check for previous damage.7.6 Good
Apr 2019
Pros:
The car was very clean and easy to drop off considering it was out of a hotel.Cons:
I was not aware that there was a $200 hold in order to receive the rental when I booked online.3.6 Poor
Apr 2019
Pros:
Not friendly, not helpful. Please close this locationCons:
The staff were rude and late4.0 Mediocre
Aug 2018
Cons:
San Diego location is a pain to drop off at. You have to drive all the way to the top level of a hotel parking garage, then take the elevator down and go into the hotel lobby to find their desk. There’s no signage directing you where to go.One location in Barrio Logan
One location in Barrio Logan
One location in Barrio Logan
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