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5 locations in Rolando
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Reviews
2.0 Poor
Oct 2023
2.0 Poor
Oct 2022
10.0 Wonderful
Jan 2022
10.0 Wonderful
Dec 2021
10.0 Wonderful
Mar 2021
Pros:
Ease of picking up and dropping offCons:
nothing8.0 Very Good
Feb 2021
Pros:
The staff went above standards to accommodate my rental needs. When the SUV had a problem with the tires they made sure to give me a car that would better fit my safety concerns.Cons:
There was little to no trunk space in a 7 passenger suv. I was not aware that it was possible to not have a suv with no space for luggage.3 locations in Rolando
Filters
Reviews
10.0 Wonderful
Jan 2021
Cons:
I can't imagine6.4 Okay
July 2020
Cons:
I waited 50 minutes for my car . The car was given to me with 1/8 of a tank of gas .3.6 Poor
Feb 2020
Pros:
Not much. Efficiency of staff on car return.Cons:
I booked the reservation 3.5 hours before picking it up. At that time, your computerized inventory told you that you had no full-size cars at that location, nor at the 3 other closest locations. So it was completely unethical to accept the reservation, even to quote a price. After 20 minutes and no progress, I finally agreed to accept a Ford F150. The seats are so high that the top of the driver's door is closer in height to the seats than on a true full-size car. I'm just over 6-1, but with short legs and the length of someone 6-4 or 6-5 from my hips up. It was an uncomfortable form of limbo that I needed to use to get in and out of the truck. It will take a few days for my back to recover. Also, the Ford 150 XLT (I think, maybe XLF) is well over 9 feet wide, and of limousine length, making it very difficult to park. Indeed, it didn't really fit in our driveway, either length or width, and we are not allowed to park on the street.10.0 Wonderful
Aug 2019
Pros:
Staff was friendly and efficient8.4 Very Good
July 2019
Pros:
Staff was fineCons:
I am always nervous about renting a car. There is always something a little damaged when I receive it. As far as I know there wasn't any problem turning it in. I just wish there would be more transparency of the documentation of the damage. Always take pictures before you leave the lot.6.4 Okay
Apr 2019
Cons:
I put in a rental for the San Diego Airport and it reserved the car at a location 30 minutes away. The airport location was out of cars so we had to take a cab to the location (not really convenient with a car seat) and would have had to pay an additional $150 to drop off the car at the airport.One location in Rolando
One location in Rolando
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