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3 locations in Paradise Hills
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Reviews
6.4 Okay
July 2020
Cons:
I waited 50 minutes for my car . The car was given to me with 1/8 of a tank of gas .10.0 Wonderful
Aug 2019
Pros:
The staff was amazing when I dropped off the vehicle rather than when I picked it up.Cons:
Be more bubbly and courteous when helping customers out the whole process of picking up for me was awkward.2.4 Poor
May 2019
Pros:
The staff was friendly, and courteous. But was extremely under staffed. The van I rented ran well For the long wait time (1 hr 15 min), and all the other foul ups, the Rep gave me a gas bonus.Cons:
I already reserved online. So confirmation with the ID and credit card should all be that is needed, but it seems useless. As I had to register as if the online process is worthless. The minivan I rented, was dirty inside, & outside. It had stain marks on the seats, and carpet. The gas was not full10.0 Wonderful
Apr 2018
Pros:
It has always been my experience that Enterprise offers the best "value priced" service. It has been many years since I have had a need to rent a vehicle but my car developed a mechanical issue just prior to a planned road trip. I am so glad that I went with Enterprise. The entire staff was friendly, courteous, and highly responsive. Enterprise has been and always will be my first stop for vehicle rentals.9.2 Wonderful
Nov 2016
Pros:
Car was exactly what was requested and was ready snd waiting. Personel were friendly and efficient. Much cheaper than renting at the airport.Cons:
Parking area was so full we could barely pull in to pick up our rental.8.4 Very Good
Dec 2015
Pros:
I only rent from this location due to close proximity to where I work and live, or the Balboa Ave location. Both rock!Cons:
I had a leaky tire due to a nail and was disappointed there was not a full size replacement. Not having one added a five hour travel delay. I coordinated services with Enterprise through my auto insurance carrier, Geico. They allowed a full service tow back to Las Vegas Airport where I received a replacement quickly! Drove back to state line, for my friends. Despite the delay we made it home safely. I also received an additional 10% off a great 5 day rental rate!2 locations in Paradise Hills
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Reviews
10.0 Wonderful
Mar 2024
9.6 Wonderful
Nov 2019
Cons:
Cleaned a little better before renting out.10.0 Wonderful
Mar 2017
Pros:
We picked up our rental in Fullerton CA. The person Went above and beyond and picked us up From the Train station and gave us a better vehicle that better suited our needs. Also Buget Opened up a hour earlier than the other car rental Companies. Since our train came in around 7:00 AM that made a huge decison in choosing Budget. Drop off went smooth as well overall a pleasant Car rental and the smoothest of the last 4 that I have had.One location in Paradise Hills
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10.0 Wonderful
Sept 2016
Pros:
Everything was great at this drop off location!2.0 Poor
Feb 2016
Pros:
NothingCons:
I placed a rental got there and the representative was rude and said my car wasn't there and to go to the airport and pick up my car there. He then gave me 2 options on cars that would cost more than what I wanted to pay and said sorry but I can't help you. I called the rental place by the airport and they said I had to pay $350 for 2 day rental and I'm like no it's not my fault my vehicle wasn't there where it was suppose to be. I will never try to rent from them again10.0 Wonderful
Aug 2021
3 locations in Paradise Hills
Filters
Reviews
4.4 Mediocre
Aug 2020
Cons:
They would not except my debit card. Car was not clean. Gas tank was not full. Did not have overnight drop off10.0 Wonderful
Jan 2018
Pros:
We got a brend new Caravan for 10 days trip. Originally it was SUV for $511.00 but we had an offer to change it for a better car without any hesitation or extra pay. Exelent service. Rep by name Carlo even drove me home after I drop off the car at the office. 12 out of 10. Highly recommended.Cons:
None5.2 Fair
Apr 2017
Pros:
I like the location and access.Cons:
I didn't like the choice of cars made available. Even though I called for a 10:00 pick up, I didn't leave site until 11:00!!. The upsale was a kill joy. You wanted me to upgrade but couldn't handle regular rental. Check out was a nitemare. Salespeople late and not helpful.2.0 Poor
Mar 2017
Pros:
Nothing .Cons:
Made me go to 3 different locations just to do transaction ~6.0 Okay
Mar 2017
Pros:
The service was great and very knowledgeable.Cons:
The building had mold and stunk just like it. I had to step outside several time due to itchy eyes and throat. The representative did apologies.9.6 Wonderful
Dec 2016
Pros:
Process of actually renting the car was smooth once we actually found the car rental office, hidden at a dealership. Staff was friendly and helpful. We rented a Nissan Versa, a comfortable and reliable car, although boring with a CVT transmission. We were satisfied with the rental rate, and would deal with that Hertz agency again.One location in Paradise Hills
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