Car hire in City Center (Ontario)

Driver's age: 26-65
Fri 10/5
Fri 17/5

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Cheap car hire in City Center (Ontario)

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City Center (Ontario) car hire reviews and directory

Fox

Best rated

Cleanliness

6.2

Comfort

6.2

Pick-up/Drop-off

5.7

Value for money

6.0

One location in City Center

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Locations in City Center (Ontario)

1776 E Holt Boulevard

+1 909 635 6390

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
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Reviews

2.0 Poor

Mar 2024

KAYAK
Got dropped off there to pick up reserved car, and all we had was a debit card, and they refused to take it. Then we were stuck there. Finally got ahold of friends to come pick us up and went to another lot that did take our debit card ! Oh and let’s not forget on our way to another lot, we picked up phone to call around and see who would take our card and reserved one, but when we got there to pick up that one, found out it was a scam ! So we lost $200 on that deal.

8.0 Very Good

Mar 2021

KAYAK

Pros:

Nice people

Cons:

Car was uncomfortable to sit in for long periods

2.0 Poor

Mar 2021

KAYAK

Cons:

The most convoluted shuttle system and ghetto experience I’ve ever had renting a car.

10.0 Wonderful

Feb 2021

KAYAK

Pros:

Value for the rental.

Cons:

All good.

10.0 Wonderful

Feb 2021

KAYAK

Pros:

Easy to work with.

Cons:

Nothing

2.0 Poor

Feb 2021

KAYAK

Pros:

The car was decent

Cons:

I was price gouged by the counter staff because my reservation had “expired” and they charged me the walk-in rate which included full insurance. Kayak didn’t give me an option to put in a time to pick up the car so it defaulted to noon, and their policy is that reservations “expire” after 3 hours. Their customer service was atrocious and if given the choice I will never rent a cat from them again.

1 out of 53

Enterprise Rent-A-Car

7.9

Cleanliness

8.2

Comfort

8.1

Pick-up/Drop-off

8.2

Value for money

7.9

2 locations in City Center

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Locations in City Center (Ontario)

1344 E Holt Blvd

+1 909 391 3292

Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday09:00 - 12:00
Sunday00:00 - 00:00
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5462 Holt Blvd

+1 909 625 6702

Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday09:00 - 12:00
Sunday00:00 - 00:00
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Reviews

2.0 Poor

Oct 2023

KAYAK
I felt like i had absolutely no help . I understand you need a credit card to get a car but most people don’t have one and it was a complete inconvenience to me and my family

2.0 Poor

May 2021

KAYAK

Pros:

I did appreciate the ease of this rental. To be be honest I didn’t get a chance to really evaluate this .

Cons:

There was confusion , possibly my lack of understanding on how these work. My confirmation said date of pickup and 12 pm. Then it said fate of drop off 12pm I incorrectly assumed this was a predesignated time to pick up. I was wrong in that this time was time of closure. Very frustrating. Did say this anywhere time of closure. Maybe this needs to be clearer for those of us who don’t use these sites on a regular basis.

2.0 Poor

May 2021

KAYAK

Cons:

They could’ve actually had a car that I reserved instead of calling me an hour before pickup saying they don’t have ANY cars available all day.

6.0 Okay

May 2021

KAYAK

Pros:

The staff appears to be shorthanded and overwhelmed, Their service feels rushed.

10.0 Wonderful

Dec 2020

KAYAK

Cons:

Everything was amazing. I just wish the E. Holt location makes it aware that when you transfer a reservation to the airport location that the price will increase because of airport taxes and fees.

4.4 Mediocre

Aug 2020

KAYAK

Pros:

drop was good, shuttle service to airport was good but

Cons:

pick up from airport was poor, long wait to check-in on a Saturday as more staffing was needed.

1 out of 13

Thrifty

6.5

Cleanliness

7.0

Comfort

7.1

Pick-up/Drop-off

6.8

Value for money

6.4

One location in City Center

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Locations in City Center (Ontario)

3450 Airport Drive

+1 877 283 0898

Monday06:30 - 23:30
Tuesday06:30 - 23:30
Wednesday06:30 - 23:30
Thursday06:30 - 23:30
Friday06:30 - 23:30
Saturday06:30 - 23:30
Sunday06:30 - 23:30
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Reviews

6.0 Okay

Mar 2024

KAYAK
Thought I was getting a Celica, got there and was told I would get a Kia Soul, not a comfortable car, so they upgraded me for more money of course to a Nissan Rogue, nicer car of course but cost more.

2.0 Poor

Oct 2023

KAYAK
The clerk that assisted my brother and I wasn’t very friendly. There was a long line that morning and he appeared disgruntled during our transaction. I selected the manager’s choice when I made the reservation which he mentioned at the counter. I explained I needed a small vehicle if available for local driving. He handed the contract over which specified the estimated charges, including deposit, and the vehicle model and space number. The vehicle was in good condition. There were no other problems until I returned the car where no one was available to check in the vehicle and I was told to just leave the keys and I’d be emailed a receipt. So I left. The problem was when I got the emailed receipt. I was charged a higher amount that the original contracted stated plus an additional hour. I immediately called customer service which is where it got worse. The rep stated I was charged a different rate because I left with a different car. I explained I never had a different car, I selected managers’s choice and I was given a mid-size vehicle, per the clerk. He insisted that was the reason which I politely negated. I specified the rates and total amount on my contract because he still seemed confused. I also asked why I was charged an additional hour if I dropped the car off on time. He proceeded to review everything until he concluded a mistake was made and that I’d be getting a refund for the difference. I asked for email confirmation and he said he couldn’t provide that, that I’d have to review my receipt online in 24-48 hours to see the change. The entire process felt like I was an inconvenience rather than trying to resolve the inconvenience of a mistake made on Thrifty’s behalf. I don’t trust anything was handled properly and that I’ll have to call back to correct it. My brother and I decided never to rent from Thrifty again.

6.0 Okay

Dec 2020

KAYAK

Pros:

Drop off horrible. Not clear as to where. Internet told me 1 address, sign closed go to 2nd address, was wrong, finally 3rd location was right

10.0 Wonderful

Oct 2020

KAYAK

Pros:

Pick up was hassle free, drop off as well! Car was super clean. Cost of rental and operation stayed with our budget.

9.6 Wonderful

Aug 2020

KAYAK

Pros:

Yes thank you for that

Cons:

To have the car double check as when we picked up the car, it was low tire pressure and we had to put air in it before we reached home from the rental place.

6.4 Okay

June 2020

KAYAK

Pros:

The vehicle was great.

Cons:

Grace period to make a change cause sometimes we make mistakes at making the reservation and miss to enter the correct time. I tried calling as soon as I got my email confirmation that I made a mistake on the pick up time, I was screwed.

1 out of 15

Avis

6.0

Cleanliness

6.5

Comfort

6.6

Pick-up/Drop-off

6.1

Value for money

6.0

One location in City Center

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Locations in City Center (Ontario)

1366 East Holt Boulevard

+1 909 986 7570

Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday09:00 - 12:00
Sunday09:00 - 12:00
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Reviews

6.0 Okay

Sept 2023

KAYAK
Person at the pick up counter was very rude. Car smelled like smoke

10.0 Wonderful

June 2021

KAYAK
Friendly staff. Easy and Quick process. Clean and new vehicle

5.9 Fair

June 2021

KAYAK
Didnt like having to have a credit check in lieu of credit card use. Check out was fine otherwise and fast. Car was not cleaned at all. Outside very dirty. Inside had toe prints on the passenger side windshield. Found used bottle of water and sausage jerky left from previous car renter inside middle compartment. Drop off was sketchy. Came inside this location and NO ONE was there. Knocked on various doors and could see into back area where time clock and break room resided. Waited 10 mins and was forced to leave keys on counter and take photos with time stamp as proof of prompt return. As I was leaving, Avis rental agent was pulling up in a car.

10.0 Wonderful

May 2021

KAYAK

Cons:

Pick-up location was NOT at airport. It would be helpful to note that clearly in the reservation information

2.0 Poor

May 2021

KAYAK

Cons:

The place was closed when we got there, no way to pick up a car.

2.0 Poor

Apr 2021

KAYAK

Cons:

Customer service The professionalism of the supervisor The bald tires on the initial rental and the replacement. The price of the extension And finally the policy on Forgotten ID's for replacement car

1 out of 8

Budget

6.3

Cleanliness

7.0

Comfort

7.0

Pick-up/Drop-off

6.5

Value for money

6.6

One location in City Center

Show locations

Locations in City Center (Ontario)

1366 East Holt Boulevard

+1 909 391 2651

Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday09:00 - 12:00
Sunday09:00 - 12:00
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Reviews

2.0 Poor

Sept 2022

KAYAK
Extremely dirty van in poor condition! Refused pickup from Airport.

4.0 Mediocre

Apr 2021

KAYAK

Cons:

The staff needs to be more understanding and hospitable to guest.

6.0 Okay

Sept 2019

KAYAK

Pros:

Adriene C. at the drop off was very helpful. But by then- it was too late to recover the previous events

Cons:

1- waiting in a long line for over an hour to pick up a car is insane. The one guy said everyone called off and the could not replace their shifts- really? 2- when you call, you do not get a local person. I had questions about dropping off on a holiday and was told the location was OPEN.

6.8 Okay

Feb 2019

KAYAK

Pros:

Budget was great. The issue was I used your site to book and although I put in Ontario Airport, that’s not where my car was!! I ended up having to rent another car through them or take a cab from the airport to the location y’all booked my car at. Never again!!! Next time I’ll just book direct.

Cons:

Budget was great. The issue was I used your site to book and although I put in Ontario Airport, that’s not where my car was!! I ended up having to rent another car through them or take a cab from the airport to the location y’all booked my car at. Never again!!! Next time I’ll just book direct.

4.0 Mediocre

Jan 2019

KAYAK

Pros:

The ease of pick-up and car return was fine. The young man at the counter when I returned the car was great.

Cons:

The older gentleman the director of Budget, Ontario CA needs customer care classes. He was not friendly, short bordering on rude, he charged me for rental insurance and I am sure he saw that I had taken it from the KAYAK vendor. So I paid both places? They need to refund my money for that charge. The outside part of this Budget does not have a place for renters parking and it is confessing entering the location.

2.0 Poor

Jan 2018

KAYAK

Cons:

Waited in line for 30 min to find out the car was booked at the wrong location. They had cars at the location I was at but wouldn’t honor the reservation I had since it was through Hotwire.

1 out of 5

Airport Van

5.8

Cleanliness

5.6

Comfort

6.0

Pick-up/Drop-off

5.5

Value for money

6.3

One location in City Center

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Locations in City Center (Ontario)

636 E. Holt Blvd

909-986-8500

Opening times not available

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7.6 Good

July 2020

KAYAK

Pros:

The rental price was very reasonable.

Cons:

Through KAYAK I was quoted "Unlimited Miles," however when I arrived to pick up the van, I was told that there was a 375 mi/day limit and that I would be charged $.45 for every additional mile. Apparently, there is a discrepancy between what KAYAK quotes and what AVR quotes - and the customer is responsible for uncovering that discrepancy. The address that I was given by KAYAK to pick-up the vehicle was incorrect... closed due to COVID-19. Luckily, there was someone at that closed location who was able to direct me to the proper address (which was only 2 miles away). The van was clean... sort of. There was a noticeable amount of sand in the carpets from the previous users who, most likely, went to the beach. In light of COVID-19, I was told that all the surfaces were sprayed with Lysol.

2.8 Poor

June 2020

KAYAK

Cons:

The first van I picked up failed to start after I brought home and packed the van with my luggage. It took me about 30 minutes to reach someone to report the issue. I had to drive back to the location and exchanged out for another van. The overall experience was a bit frustrating.

2.0 Poor

June 2020

KAYAK

Pros:

Horrible experience will never use AVR.

Cons:

For starters, I made a reservation and the office was never open. I waited 2 hours and called the number and no one ever answered or anything. Not even an apology or anything. I had to go to another agency and had to pay more because it was a same day reservation. So upset. Never using Kayak again either.

2.0 Poor

June 2020

KAYAK

Pros:

When we went to pick up our van, no one was on property. My husband called the number provided. When a lady answered she stated they had no vans available and all reservations had been cancelled. She stated everyone was contacted the day before. I can assure you NOONE from any company contacted us to cancel our reservation. This was for our daughters ‘drive thru’ graduation so we could take our family to see her graduate. This company ruined that experience for her and our family. We spent the entire morning scrambling to find another van, ending up spending 400x the money. Our attorney is contacting this company. What a horrible experience. I would NEVER recommend such an unscrupulous business!

Cons:

The business should have honored their reservations. The corporate office should answer their phones and emails. I’ve yet to receive a response from their corporate office as to an explanation. Do Not Trust this rental company. We were not the only customer standing there.

2.0 Poor

June 2020

KAYAK

Pros:

Absolutely nothing.

Cons:

This place was shuttered and in the ghetto and did not answer our many calls previous to and during our pick-up time. It is literally a shell of a rental company and a scam. We were left high and dry on a van rental for a family vacation and had to scramble to figure something else out for ourselves after we spent much time driving out to them and trying to get them to respond. Disappointed and angry!

10.0 Wonderful

June 2020

KAYAK

Pros:

Super easy super friendly great gal

Cons:

The cost Of the car insurance was very high regret getting it otherwise I was very happy and will use your company again in the future

1 out of 9

Goldcar Rental SP

5.2

Fair

No reviews available

One location in City Center

Show locations

Locations in City Center (Ontario)

1776 E Holt Blvd Off Airport Ontario Ca

+1 909 635 6390

Opening times not available

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No reviews available

Rhodium

6.3

Okay

No reviews available

One location in City Center

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Locations in City Center (Ontario)

Ontario Airport. Off-airport. 1776 E Holt Boulevard

+1 909 635 6390

Monday04:00 - 23:59
Tuesday04:00 - 23:59
Wednesday04:00 - 23:59
Thursday04:00 - 23:59
Friday04:00 - 23:59
Saturday04:00 - 23:59
Sunday04:00 - 23:59
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No reviews available

Fox Autorent

No score available yet

One location in City Center

Show locations

Locations in City Center (Ontario)

Ontario Airport International ONT

+1 909 635 6390

Opening times not available

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No reviews available

451 travellers who hired a car in City Center gave the car agency they used an average rating of 6.3

When to book a rental car in City Center, Ontario

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Car hire prices as pick-up date approaches