Car hire in E 4th St/ N Berlyn Ave (Ontario)
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Cheap car hire in E 4th St/ N Berlyn Ave (Ontario)
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E 4th St/ N Berlyn Ave (Ontario) car hire reviews and directory
Fox
5.9
Fair
236 reviewsBest rated
Cleanliness
6.2
Comfort
6.2
Pick-up/Drop-off
5.7
Value for money
6.0
One location in E 4th St/ N Berlyn Ave
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Reviews
2.0 Poor
Mar 2024
8.0 Very Good
Mar 2021
Pros:
Nice peopleCons:
Car was uncomfortable to sit in for long periods2.0 Poor
Mar 2021
Cons:
The most convoluted shuttle system and ghetto experience I’ve ever had renting a car.10.0 Wonderful
Feb 2021
Pros:
Value for the rental.Cons:
All good.10.0 Wonderful
Feb 2021
Pros:
Easy to work with.Cons:
Nothing2.0 Poor
Feb 2021
Pros:
The car was decentCons:
I was price gouged by the counter staff because my reservation had “expired” and they charged me the walk-in rate which included full insurance. Kayak didn’t give me an option to put in a time to pick up the car so it defaulted to noon, and their policy is that reservations “expire” after 3 hours. Their customer service was atrocious and if given the choice I will never rent a cat from them again.Dollar
8.3
Very Good
58 reviewsCleanliness
8.6
Comfort
8.4
Pick-up/Drop-off
8.2
Value for money
8.1
One location in E 4th St/ N Berlyn Ave
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Reviews
10.0 Wonderful
Apr 2024
8.0 Very Good
May 2021
Pros:
The process, and light traffic of people at the airport, made it a breeze.Cons:
Not getting surprised by additional charges above what was agreed would have been optimal. Poor foresight on rental companies should not translate to customer pain. Bad business.2.0 Poor
Apr 2021
Pros:
The manager at the chino hills location for Avis was a big help. Otherwise the service was horrible and I will never use Avis again. I will use them as an example of bait and switch.Cons:
Almost everything. Avis is horrible. Thanks to Kayak for providing a good option. I would not take the insurance again as it does not cover the entire replacement cost of the vehicle. Lesson learned to take your insirance option. Slick marketing though.10.0 Wonderful
Nov 2020
Pros:
Helping me with accommodations to drop off the car at different location8.0 Very Good
Oct 2020
Pros:
Friendly staff, easy entry sequence and fastCons:
still need a receipt for my employer.10.0 Wonderful
Oct 2020
Cons:
The Dodge Grand Caravan was not Bluetooth equipped, so that was a challenge. Other than that it was an excellent vehicle, spacious and comfortable and traveled the distance well.Enterprise Rent-A-Car
7.9
Good
49 reviewsCleanliness
8.2
Comfort
8.1
Pick-up/Drop-off
8.2
Value for money
7.9
One location in E 4th St/ N Berlyn Ave
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Reviews
2.0 Poor
Oct 2023
2.0 Poor
May 2021
Pros:
I did appreciate the ease of this rental. To be be honest I didn’t get a chance to really evaluate this .Cons:
There was confusion , possibly my lack of understanding on how these work. My confirmation said date of pickup and 12 pm. Then it said fate of drop off 12pm I incorrectly assumed this was a predesignated time to pick up. I was wrong in that this time was time of closure. Very frustrating. Did say this anywhere time of closure. Maybe this needs to be clearer for those of us who don’t use these sites on a regular basis.2.0 Poor
May 2021
Cons:
They could’ve actually had a car that I reserved instead of calling me an hour before pickup saying they don’t have ANY cars available all day.6.0 Okay
May 2021
Pros:
The staff appears to be shorthanded and overwhelmed, Their service feels rushed.10.0 Wonderful
Dec 2020
Cons:
Everything was amazing. I just wish the E. Holt location makes it aware that when you transfer a reservation to the airport location that the price will increase because of airport taxes and fees.4.4 Mediocre
Aug 2020
Pros:
drop was good, shuttle service to airport was good butCons:
pick up from airport was poor, long wait to check-in on a Saturday as more staffing was needed.Avis
6.0
Okay
40 reviewsCleanliness
6.5
Comfort
6.6
Pick-up/Drop-off
6.1
Value for money
6.0
One location in E 4th St/ N Berlyn Ave
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Reviews
6.0 Okay
Sept 2023
10.0 Wonderful
June 2021
5.9 Fair
June 2021
10.0 Wonderful
May 2021
Cons:
Pick-up location was NOT at airport. It would be helpful to note that clearly in the reservation information2.0 Poor
May 2021
Cons:
The place was closed when we got there, no way to pick up a car.2.0 Poor
Apr 2021
Cons:
Customer service The professionalism of the supervisor The bald tires on the initial rental and the replacement. The price of the extension And finally the policy on Forgotten ID's for replacement carEconomy Rent a Car
5.4
Fair
45 reviewsCleanliness
7.0
Comfort
7.0
Pick-up/Drop-off
5.6
Value for money
6.0
One location in E 4th St/ N Berlyn Ave
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Reviews
8.4 Very Good
Jan 2020
Cons:
The regidtrstrstion tags erre expired. No registration papers in the car. No receipt given. it was very sketchy.10.0 Wonderful
Dec 2019
Pros:
The staff overall made my first experience well worth it.Cons:
Honestly, there’s nothing that needs to be better.4.8 Mediocre
Nov 2019
Cons:
The car they gave us started to sputter with check engine light on within first 10 miles. Had to stop at a gas station and wait nearly an hour for them to bring us a new car. 2nd car worked without issue.2.0 Poor
May 2019
Pros:
They dropped me off at another rental car companyCons:
Provide the vehicle I requested. I needed a convertible for my Nieces sweet 16 ordered and paid for when arrived all they had was hard tops and the lady at the front desk wanted me to drive to Santa Ana to pick one up the location of pick up was supposed to be at Ontario airport4.4 Mediocre
Apr 2019
Cons:
The car was dirty inside when I picked it up. On the first day of my rental the oil change light came on. It was also advertised as unlimited miles in 3 different places including my confirmation email. However, I was told I only had 150 miles a day when I picked it up. I had to pay for More miles.2.0 Poor
Mar 2019
Cons:
They are off site and had no way to get me there. I was told to wait for a shuttle and after an hour I canceled the reservationBudget
6.3
Okay
24 reviewsCleanliness
7.0
Comfort
7.0
Pick-up/Drop-off
6.5
Value for money
6.6
One location in E 4th St/ N Berlyn Ave
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Reviews
2.0 Poor
Sept 2022
4.0 Mediocre
Apr 2021
Cons:
The staff needs to be more understanding and hospitable to guest.6.0 Okay
Sept 2019
Pros:
Adriene C. at the drop off was very helpful. But by then- it was too late to recover the previous eventsCons:
1- waiting in a long line for over an hour to pick up a car is insane. The one guy said everyone called off and the could not replace their shifts- really? 2- when you call, you do not get a local person. I had questions about dropping off on a holiday and was told the location was OPEN.6.8 Okay
Feb 2019
Pros:
Budget was great. The issue was I used your site to book and although I put in Ontario Airport, that’s not where my car was!! I ended up having to rent another car through them or take a cab from the airport to the location y’all booked my car at. Never again!!! Next time I’ll just book direct.Cons:
Budget was great. The issue was I used your site to book and although I put in Ontario Airport, that’s not where my car was!! I ended up having to rent another car through them or take a cab from the airport to the location y’all booked my car at. Never again!!! Next time I’ll just book direct.4.0 Mediocre
Jan 2019
Pros:
The ease of pick-up and car return was fine. The young man at the counter when I returned the car was great.Cons:
The older gentleman the director of Budget, Ontario CA needs customer care classes. He was not friendly, short bordering on rude, he charged me for rental insurance and I am sure he saw that I had taken it from the KAYAK vendor. So I paid both places? They need to refund my money for that charge. The outside part of this Budget does not have a place for renters parking and it is confessing entering the location.2.0 Poor
Jan 2018
Cons:
Waited in line for 30 min to find out the car was booked at the wrong location. They had cars at the location I was at but wouldn’t honor the reservation I had since it was through Hotwire.Airport Van
5.8
Fair
29 reviewsCleanliness
5.6
Comfort
6.0
Pick-up/Drop-off
5.5
Value for money
6.3
One location in E 4th St/ N Berlyn Ave
Filters
Reviews
7.6 Good
July 2020
Pros:
The rental price was very reasonable.Cons:
Through KAYAK I was quoted "Unlimited Miles," however when I arrived to pick up the van, I was told that there was a 375 mi/day limit and that I would be charged $.45 for every additional mile. Apparently, there is a discrepancy between what KAYAK quotes and what AVR quotes - and the customer is responsible for uncovering that discrepancy. The address that I was given by KAYAK to pick-up the vehicle was incorrect... closed due to COVID-19. Luckily, there was someone at that closed location who was able to direct me to the proper address (which was only 2 miles away). The van was clean... sort of. There was a noticeable amount of sand in the carpets from the previous users who, most likely, went to the beach. In light of COVID-19, I was told that all the surfaces were sprayed with Lysol.2.8 Poor
June 2020
Cons:
The first van I picked up failed to start after I brought home and packed the van with my luggage. It took me about 30 minutes to reach someone to report the issue. I had to drive back to the location and exchanged out for another van. The overall experience was a bit frustrating.2.0 Poor
June 2020
Pros:
Horrible experience will never use AVR.Cons:
For starters, I made a reservation and the office was never open. I waited 2 hours and called the number and no one ever answered or anything. Not even an apology or anything. I had to go to another agency and had to pay more because it was a same day reservation. So upset. Never using Kayak again either.2.0 Poor
June 2020
Pros:
When we went to pick up our van, no one was on property. My husband called the number provided. When a lady answered she stated they had no vans available and all reservations had been cancelled. She stated everyone was contacted the day before. I can assure you NOONE from any company contacted us to cancel our reservation. This was for our daughters ‘drive thru’ graduation so we could take our family to see her graduate. This company ruined that experience for her and our family. We spent the entire morning scrambling to find another van, ending up spending 400x the money. Our attorney is contacting this company. What a horrible experience. I would NEVER recommend such an unscrupulous business!Cons:
The business should have honored their reservations. The corporate office should answer their phones and emails. I’ve yet to receive a response from their corporate office as to an explanation. Do Not Trust this rental company. We were not the only customer standing there.2.0 Poor
June 2020
Pros:
Absolutely nothing.Cons:
This place was shuttered and in the ghetto and did not answer our many calls previous to and during our pick-up time. It is literally a shell of a rental company and a scam. We were left high and dry on a van rental for a family vacation and had to scramble to figure something else out for ourselves after we spent much time driving out to them and trying to get them to respond. Disappointed and angry!10.0 Wonderful
June 2020
Pros:
Super easy super friendly great galCons:
The cost Of the car insurance was very high regret getting it otherwise I was very happy and will use your company again in the futureGoldcar Rental SP
5.2
Fair
No reviews available
One location in E 4th St/ N Berlyn Ave
Rhodium
6.3
Okay
No reviews available
One location in E 4th St/ N Berlyn Ave
Fox Autorent
No score available yet
One location in E 4th St/ N Berlyn Ave
481 travellers who hired a car in E 4th St/ N Berlyn Ave gave the car agency they used an average rating of 6.4
When to book a rental car in E 4th St/ N Berlyn Ave, Ontario
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