Car hire in E Riverside Dr/ S Vineyard Ave (Ontario)

Driver's age: 26-65

Fri 24/5

Fri 31/5

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Mini

Economy

Compact

Intermediate

Standard

Full-size

Luxury

People mover

Passenger van

SUV

Commercial

Pick-up truck

Fox

5.9

Fair

236 reviews

Best rated

Cleanliness

6.2

Comfort

6.2

Pick-up/Drop-off

5.7

Value for money

5.9

One location in E Riverside Dr/ S Vineyard Ave

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Locations in E Riverside Dr/ S Vineyard Ave (Ontario)

1776 E Holt Boulevard

+1 909 635 6390

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

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Reviews

2.0 Poor

Mar 2024

Got dropped off there to pick up reserved car, and all we had was a debit card, and they refused to take it. Then we were stuck there. Finally got ahold of friends to come pick us up and went to another lot that did take our debit card ! Oh and let’s not forget on our way to another lot, we picked up phone to call around and see who would take our card and reserved one, but when we got there to pick up that one, found out it was a scam ! So we lost $200 on that deal.

8.0 Very Good

Mar 2021

Pros:

Nice people

Cons:

Car was uncomfortable to sit in for long periods

2.0 Poor

Mar 2021

Cons:

The most convoluted shuttle system and ghetto experience I’ve ever had renting a car.

10.0 Wonderful

Feb 2021

Pros:

Value for the rental.

Cons:

All good.

10.0 Wonderful

Feb 2021

Pros:

Easy to work with.

Cons:

Nothing

2.0 Poor

Feb 2021

Pros:

The car was decent

Cons:

I was price gouged by the counter staff because my reservation had “expired” and they charged me the walk-in rate which included full insurance. Kayak didn’t give me an option to put in a time to pick up the car so it defaulted to noon, and their policy is that reservations “expire” after 3 hours. Their customer service was atrocious and if given the choice I will never rent a cat from them again.

Thrifty

6.5

Okay

69 reviews

Cleanliness

7.0

Comfort

7.1

Pick-up/Drop-off

6.8

Value for money

6.4

One location in E Riverside Dr/ S Vineyard Ave

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Locations in E Riverside Dr/ S Vineyard Ave (Ontario)

3450 Airport Drive

+1 877 283 0898

Monday	06:30 - 23:30
Tuesday	06:30 - 23:30
Wednesday	06:30 - 23:30
Thursday	06:30 - 23:30
Friday	06:30 - 23:30
Saturday	06:30 - 23:30
Sunday	06:30 - 23:30

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Reviews

6.0 Okay

Mar 2024

Thought I was getting a Celica, got there and was told I would get a Kia Soul, not a comfortable car, so they upgraded me for more money of course to a Nissan Rogue, nicer car of course but cost more.

2.0 Poor

Oct 2023

The clerk that assisted my brother and I wasn’t very friendly. There was a long line that morning and he appeared disgruntled during our transaction. I selected the manager’s choice when I made the reservation which he mentioned at the counter. I explained I needed a small vehicle if available for local driving. He handed the contract over which specified the estimated charges, including deposit, and the vehicle model and space number. The vehicle was in good condition. There were no other problems until I returned the car where no one was available to check in the vehicle and I was told to just leave the keys and I’d be emailed a receipt. So I left. The problem was when I got the emailed receipt. I was charged a higher amount that the original contracted stated plus an additional hour. I immediately called customer service which is where it got worse. The rep stated I was charged a different rate because I left with a different car. I explained I never had a different car, I selected managers’s choice and I was given a mid-size vehicle, per the clerk. He insisted that was the reason which I politely negated. I specified the rates and total amount on my contract because he still seemed confused. I also asked why I was charged an additional hour if I dropped the car off on time. He proceeded to review everything until he concluded a mistake was made and that I’d be getting a refund for the difference. I asked for email confirmation and he said he couldn’t provide that, that I’d have to review my receipt online in 24-48 hours to see the change. The entire process felt like I was an inconvenience rather than trying to resolve the inconvenience of a mistake made on Thrifty’s behalf. I don’t trust anything was handled properly and that I’ll have to call back to correct it. My brother and I decided never to rent from Thrifty again.

6.0 Okay

Dec 2020

Pros:

Drop off horrible. Not clear as to where. Internet told me 1 address, sign closed go to 2nd address, was wrong, finally 3rd location was right

10.0 Wonderful

Oct 2020

Pros:

Pick up was hassle free, drop off as well! Car was super clean. Cost of rental and operation stayed with our budget.

9.6 Wonderful

Aug 2020

Pros:

Yes thank you for that

Cons:

To have the car double check as when we picked up the car, it was low tire pressure and we had to put air in it before we reached home from the rental place.

6.4 Okay

June 2020

Pros:

The vehicle was great.

Cons:

Grace period to make a change cause sometimes we make mistakes at making the reservation and miss to enter the correct time. I tried calling as soon as I got my email confirmation that I made a mistake on the pick up time, I was screwed.

Hertz

6.7

Okay

No reviews available

Cleanliness

7.1

Comfort

7.0

Pick-up/Drop-off

6.5

Value for money

6.8