Car hire in E 4th St/ N Vineyard Ave (Ontario)

Driver's age: 26-65

Fri 10/5

Fri 17/5

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Mini

Economy

Compact

Intermediate

Standard

Full-size

Luxury

People mover

Passenger van

SUV

Commercial

Pick-up truck

Fox

5.9

Fair

236 reviews

Best rated

Cleanliness

6.2

Comfort

6.2

Pick-up/Drop-off

5.7

Value for money

6.0

One location in E 4th St/ N Vineyard Ave

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Locations in E 4th St/ N Vineyard Ave (Ontario)

1776 E Holt Boulevard

+1 909 635 6390

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

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Reviews

2.0 Poor

Mar 2024

Got dropped off there to pick up reserved car, and all we had was a debit card, and they refused to take it. Then we were stuck there. Finally got ahold of friends to come pick us up and went to another lot that did take our debit card ! Oh and let’s not forget on our way to another lot, we picked up phone to call around and see who would take our card and reserved one, but when we got there to pick up that one, found out it was a scam ! So we lost $200 on that deal.

8.0 Very Good

Mar 2021

Pros:

Nice people

Cons:

Car was uncomfortable to sit in for long periods

2.0 Poor

Mar 2021

Cons:

The most convoluted shuttle system and ghetto experience I’ve ever had renting a car.

10.0 Wonderful

Feb 2021

Pros:

Value for the rental.

Cons:

All good.

10.0 Wonderful

Feb 2021

Pros:

Easy to work with.

Cons:

Nothing

2.0 Poor

Feb 2021

Pros:

The car was decent

Cons:

I was price gouged by the counter staff because my reservation had “expired” and they charged me the walk-in rate which included full insurance. Kayak didn’t give me an option to put in a time to pick up the car so it defaulted to noon, and their policy is that reservations “expire” after 3 hours. Their customer service was atrocious and if given the choice I will never rent a cat from them again.

Dollar

8.3

Very Good

58 reviews

Cleanliness

8.6

Comfort

8.4

Pick-up/Drop-off

8.2

Value for money

8.1

One location in E 4th St/ N Vineyard Ave

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Locations in E 4th St/ N Vineyard Ave (Ontario)

3450 E Ap Drive Suite 100

+1 866 434 2226

Monday	06:30 - 23:30
Tuesday	06:30 - 23:30
Wednesday	06:30 - 23:30
Thursday	06:30 - 23:30
Friday	06:30 - 23:30
Saturday	06:30 - 23:30
Sunday	06:30 - 23:30

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Reviews

10.0 Wonderful

Apr 2024

Good

8.0 Very Good

May 2021

Pros:

The process, and light traffic of people at the airport, made it a breeze.

Cons:

Not getting surprised by additional charges above what was agreed would have been optimal. Poor foresight on rental companies should not translate to customer pain. Bad business.

2.0 Poor

Apr 2021

Pros:

The manager at the chino hills location for Avis ‏was a big help. Otherwise the service was horrible and I will never use Avis again. I will use them as an example of bait and switch.

Cons:

Almost everything. Avis is horrible. Thanks to Kayak for providing a good option. I would not take the insurance again as it does not ‏cover the entire replacement cost of the vehicle. Lesson learned to take your insirance option. Slick marketing though.

10.0 Wonderful

Nov 2020

Pros:

Helping me with accommodations to drop off the car at different location

8.0 Very Good

Oct 2020

Pros:

Friendly staff, easy entry sequence and fast

Cons:

still need a receipt for my employer.

10.0 Wonderful

Oct 2020

Cons:

The Dodge Grand Caravan was not Bluetooth equipped, so that was a challenge. Other than that it was an excellent vehicle, spacious and comfortable and traveled the distance well.

Thrifty

6.5

Okay

69 reviews

Cleanliness

7.0

Comfort

7.1

Pick-up/Drop-off

6.8

Value for money

6.4

One location in E 4th St/ N Vineyard Ave

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Locations in E 4th St/ N Vineyard Ave (Ontario)

3450 Airport Drive

+1 877 283 0898

Monday	06:30 - 23:30
Tuesday	06:30 - 23:30
Wednesday	06:30 - 23:30
Thursday	06:30 - 23:30
Friday	06:30 - 23:30
Saturday	06:30 - 23:30
Sunday	06:30 - 23:30

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Reviews

6.0 Okay

Mar 2024

Thought I was getting a Celica, got there and was told I would get a Kia Soul, not a comfortable car, so they upgraded me for more money of course to a Nissan Rogue, nicer car of course but cost more.

2.0 Poor

Oct 2023

The clerk that assisted my brother and I wasn’t very friendly. There was a long line that morning and he appeared disgruntled during our transaction. I selected the manager’s choice when I made the reservation which he mentioned at the counter. I explained I needed a small vehicle if available for local driving. He handed the contract over which specified the estimated charges, including deposit, and the vehicle model and space number. The vehicle was in good condition. There were no other problems until I returned the car where no one was available to check in the vehicle and I was told to just leave the keys and I’d be emailed a receipt. So I left. The problem was when I got the emailed receipt. I was charged a higher amount that the original contracted stated plus an additional hour. I immediately called customer service which is where it got worse. The rep stated I was charged a different rate because I left with a different car. I explained I never had a different car, I selected managers’s choice and I was given a mid-size vehicle, per the clerk. He insisted that was the reason which I politely negated. I specified the rates and total amount on my contract because he still seemed confused. I also asked why I was charged an additional hour if I dropped the car off on time. He proceeded to review everything until he concluded a mistake was made and that I’d be getting a refund for the difference. I asked for email confirmation and he said he couldn’t provide that, that I’d have to review my receipt online in 24-48 hours to see the change. The entire process felt like I was an inconvenience rather than trying to resolve the inconvenience of a mistake made on Thrifty’s behalf. I don’t trust anything was handled properly and that I’ll have to call back to correct it. My brother and I decided never to rent from Thrifty again.

6.0 Okay

Dec 2020

Pros:

Drop off horrible. Not clear as to where. Internet told me 1 address, sign closed go to 2nd address, was wrong, finally 3rd location was right

10.0 Wonderful

Oct 2020

Pros:

Pick up was hassle free, drop off as well! Car was super clean. Cost of rental and operation stayed with our budget.

9.6 Wonderful

Aug 2020

Pros:

Yes thank you for that

Cons:

To have the car double check as when we picked up the car, it was low tire pressure and we had to put air in it before we reached home from the rental place.

6.4 Okay

June 2020

Pros:

The vehicle was great.

Cons:

Grace period to make a change cause sometimes we make mistakes at making the reservation and miss to enter the correct time. I tried calling as soon as I got my email confirmation that I made a mistake on the pick up time, I was screwed.

Avis

6.0

Okay

40 reviews

Cleanliness

6.5

Comfort

6.6

Pick-up/Drop-off

6.1

Value for money

6.0

One location in E 4th St/ N Vineyard Ave

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Locations in E 4th St/ N Vineyard Ave (Ontario)

1366 East Holt Boulevard

+1 909 986 7570

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday	09:00 - 12:00

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Reviews

6.0 Okay

Sept 2023

Person at the pick up counter was very rude. Car smelled like smoke

10.0 Wonderful

June 2021

Friendly staff. Easy and Quick process. Clean and new vehicle

5.9 Fair

June 2021

Didnt like having to have a credit check in lieu of credit card use. Check out was fine otherwise and fast. Car was not cleaned at all. Outside very dirty. Inside had toe prints on the passenger side windshield. Found used bottle of water and sausage jerky left from previous car renter inside middle compartment. Drop off was sketchy. Came inside this location and NO ONE was there. Knocked on various doors and could see into back area where time clock and break room resided. Waited 10 mins and was forced to leave keys on counter and take photos with time stamp as proof of prompt return. As I was leaving, Avis rental agent was pulling up in a car.

10.0 Wonderful

May 2021

Cons:

Pick-up location was NOT at airport. It would be helpful to note that clearly in the reservation information

2.0 Poor

May 2021

Cons:

The place was closed when we got there, no way to pick up a car.

2.0 Poor

Apr 2021

Cons:

Customer service The professionalism of the supervisor The bald tires on the initial rental and the replacement. The price of the extension And finally the policy on Forgotten ID's for replacement car

Economy Rent a Car

5.4

Fair

45 reviews

Cleanliness

7.0

Comfort

7.0

Pick-up/Drop-off

5.6

Value for money

6.0

One location in E 4th St/ N Vineyard Ave

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Locations in E 4th St/ N Vineyard Ave (Ontario)

204 N Vineyard Ave

+1 800 201 8088

Opening times not available

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Reviews

8.4 Very Good

Jan 2020

Cons:

The regidtrstrstion tags erre expired. No registration papers in the car. No receipt given. it was very sketchy.

10.0 Wonderful

Dec 2019

Pros:

The staff overall made my first experience well worth it.

Cons:

Honestly, there’s nothing that needs to be better.

4.8 Mediocre

Nov 2019

Cons:

The car they gave us started to sputter with check engine light on within first 10 miles. Had to stop at a gas station and wait nearly an hour for them to bring us a new car. 2nd car worked without issue.

2.0 Poor

May 2019

Pros:

They dropped me off at another rental car company

Cons:

Provide the vehicle I requested. I needed a convertible for my Nieces sweet 16 ordered and paid for when arrived all they had was hard tops and the lady at the front desk wanted me to drive to Santa Ana to pick one up the location of pick up was supposed to be at Ontario airport

4.4 Mediocre

Apr 2019

Cons:

The car was dirty inside when I picked it up. On the first day of my rental the oil change light came on. It was also advertised as unlimited miles in 3 different places including my confirmation email. However, I was told I only had 150 miles a day when I picked it up. I had to pay for More miles.

2.0 Poor

Mar 2019

Cons:

They are off site and had no way to get me there. I was told to wait for a shuttle and after an hour I canceled the reservation

Budget

6.3

Okay

24 reviews

Cleanliness

7.0

Comfort

7.0

Pick-up/Drop-off

6.5

Value for money

6.6

One location in E 4th St/ N Vineyard Ave

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Locations in E 4th St/ N Vineyard Ave (Ontario)

1366 East Holt Boulevard

+1 909 391 2651

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday	09:00 - 12:00

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Reviews

2.0 Poor

Sept 2022

Extremely dirty van in poor condition! Refused pickup from Airport.

4.0 Mediocre

Apr 2021

Cons:

The staff needs to be more understanding and hospitable to guest.

6.0 Okay

Sept 2019

Pros:

Adriene C. at the drop off was very helpful. But by then- it was too late to recover the previous events

Cons:

1- waiting in a long line for over an hour to pick up a car is insane. The one guy said everyone called off and the could not replace their shifts- really? 2- when you call, you do not get a local person. I had questions about dropping off on a holiday and was told the location was OPEN.

6.8 Okay

Feb 2019

Pros:

Budget was great. The issue was I used your site to book and although I put in Ontario Airport, that’s not where my car was!! I ended up having to rent another car through them or take a cab from the airport to the location y’all booked my car at. Never again!!! Next time I’ll just book direct.

Cons:

4.0 Mediocre

Jan 2019

Pros:

The ease of pick-up and car return was fine. The young man at the counter when I returned the car was great.

Cons:

The older gentleman the director of Budget, Ontario CA needs customer care classes. He was not friendly, short bordering on rude, he charged me for rental insurance and I am sure he saw that I had taken it from the KAYAK vendor. So I paid both places? They need to refund my money for that charge. The outside part of this Budget does not have a place for renters parking and it is confessing entering the location.

2.0 Poor

Jan 2018

Cons:

Waited in line for 30 min to find out the car was booked at the wrong location. They had cars at the location I was at but wouldn’t honor the reservation I had since it was through Hotwire.

Goldcar Rental SP

5.2

Fair

No reviews available

One location in E 4th St/ N Vineyard Ave

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Locations in E 4th St/ N Vineyard Ave (Ontario)

1776 E Holt Blvd Off Airport Ontario Ca

+1 909 635 6390

Opening times not available

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Rhodium

6.3

Okay

No reviews available

One location in E 4th St/ N Vineyard Ave

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Locations in E 4th St/ N Vineyard Ave (Ontario)

Ontario Airport. Off-airport. 1776 E Holt Boulevard

+1 909 635 6390

Monday	04:00 - 23:59
Tuesday	04:00 - 23:59
Wednesday	04:00 - 23:59
Thursday	04:00 - 23:59
Friday	04:00 - 23:59
Saturday	04:00 - 23:59
Sunday	04:00 - 23:59

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Allied

No score available yet

One location in E 4th St/ N Vineyard Ave

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Locations in E 4th St/ N Vineyard Ave (Ontario)

204 N Vineyard Ave

+1 909 218 4482

Opening times not available

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Fox Autorent

No score available yet

One location in E 4th St/ N Vineyard Ave

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Locations in E 4th St/ N Vineyard Ave (Ontario)

Ontario Airport International ONT

+1 909 635 6390

Opening times not available

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472 travellers who hired a car in E 4th St/ N Vineyard Ave gave the car agency they used an average rating of 6.2

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Car hire in E 4th St/ N Vineyard Ave (Ontario)

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