They shld provide food. Between food they are giving 10 hours gap which is toooo much
They shld provide food. Between food they are giving 10 hours gap which is toooo much
Wore experience due to delay and took me 3 days to reach my destination.
I had already opted for Vegan food before 2 months yet they say we have no record for it,
They have misplaced my one checked bag which I have not received in Philadelphia and have lodged complaint with American Airlines, the staff of Indigo was rude with us, at the checking counter, I think she purposely withheld my one of the checked bag, because the American Airlines staff told me that bag was not received at Doha airport. Kindly help me with one of my checked bag to get it. My flight was from Mumbai to Doha and then Doha to Philadelphia.
I liked the overall service and comfort. The only annoying thing was paying for excess baggage at the airport. They have limited options and they don't take all cards.
I didn't understand why I got dropped off at departures on exiting the plane at Doha aiport. I had to find my own way to immigration/baggage reclaim which wasn't easy as staff in the departure section just tell you ti scan your boarding pass. This was very poor b qatar Airways. I spent 2 hours soyung this out and once I got to get my suitcase it was delayed. So instead of getting to the hotel at about midnight I got there at three in the morning. I wonder why I upgraded to business?
Excellent will be flying again in May with Qatar. to Botswana.
Was required to print a boarding pass, which I'd prefer to avoid. Seat (economy x) was comfortable, service was excellent.
Boarding delayed, no communication. I left the lounge, and heard a final call, boarding started after a 30 minutes.
The 2nd flight from Doha to Mumbai was not of international level expected while booking with Qatar
The check in was horrible. I stood in line for 1 hour to check in with an Air France ticket. Then I was told I had to go to Delta counter onstead to check in instead. It made no sense.
Excellent apart from transport to actual plane 10 minutes from the actual gate , walking out in the tarmac in the rain and having to climb stairs to enter while holding luggage.
Did not find the wheelchair that supposed to assist and went to a long queue for transit security chk which was very slow and boarding desk wanted to close counter although that they knew that I am minutes away because of their mistake of not providing the wheelchair.
Business class in the second leg - CDG-EVN was a disaster.
Everything went smoothly with Air France. There was a delay in departure which seemed to relate to the immigration services being short staffed.
worst experience ever i choose my seat in advance and also have my seat selected in my boarding and the they told me that my seat has been changed without notify me
We transited through Chad and what was supposed to be a 1hr 20 minutes transit time lasted over 4hrs. We didn't get regular updates until we complained. After a 10hr flight from Paris no form of refreshment given and finally arrived Abuja over 6hrs later and none of my bags came
Je n'ai pas pû incliner mon siège et une des hôtesses ne comprenait pas ce que je disais. Je devais parler fort
their gluten free lactose meal is the best, I have never been satisfied with my flight meals. I definitely enjoyed my flight and the chair is very spacious for economy. I'm so glad Delta is my flight way back to NY.
My seat was so uncomfortable, and the headrest was broken. Very very disappointing for the price I paid.
Good range of movies but lacking decent tv shows. Wifi was really expensive on this flight, considering flights under 7 hours have a $9.99 USD charge for streaming, to jump up to $24.99 for a 7 hour 40 flight seemed a little bit of a rip off. Staff are inattentive, and really need to improve on the customer experience.
It has been a couple of years since I flew with Etihad last, after having a unpleasant experience with them coming out of the pandemic. I can say that the experience has uplifted, but I can’t really rate the service. At Barcelona airport the service was great, with their dedicated Etihad staff very helpful. The onboard experience wasn’t great, not very personalised and it really makes sense why Etihad doesn’t feature in the top 10 2023 Skytrax awards. The crew just seemed to be inattentive and almost absent from the cabin. I felt that I had to keep getting their attention. Even after I’d finished my meal, an hour went by before I had to call them to clear the tray/plate etc.
Crew were very polite and quicker in service. Excellent cooling, comfortable seats and tasty food served
The staff was very nice and polite but it was very very hot and no ways to have some fresh air. It would be nice to have more time to sleep since it was a night flight
I WOULD ADVISE NOT TO BOOK YOUR FLIGHT ON KAYAK. THEY SHOW BETTER FARES AND AFTER I BOOKED MINE, I FIND OUT THAT IT DID NOT INCLUDE LUGGAGE. i HAD TO PAY $800 TO CHECK IN MY BAGS.
Etihad broke my suitcase Also over charged me for luggage
Very unfriendly team. It was very difficult to get a cup of coffee. Legroom was extremely small. Old, dilapidated plane.
Crew was good, boarding mediocre, food choices were limited, seating was not comfortable
Crew did not cooperate… I just asked water twice for one crew member and she didn’t get anything.. and when I asked other crew member he gave me water and he was not respectful.. I kept Hindu non veg meal chicken .. when I get my turn chicken was not provided and then they gave me veg paneer and green peas curry which I don’t like..
Everything was great. Cabin Crew was awesome and very helpful. Thank you so much.
Flight was an Iberia Flight on Level but seemed to be outsourced to a 3rd airline - Wamos. Seating pattern was different than when booked, we waited on the JETBRIDGE for 45 minutes to board, food was terrible. Movie options were limited to about 20 and very old, TV shows was limited to about 15 and equally as old. Staff was fine but definitely the "b-team". Landed about 60 minutes early and waited on the runway for 45 minutes - despite that Logan Airport in Boston recently added new gates. Mediocre experience at best.
Boarding process was chaotic and disorganized. The plane needs updating in the interior. Things are broken, worn out, and dated
My luggage never arrived in Miami; still waiting a day later.
As with every airline the seats are not built for tall people.
My wife and I paid for seat selection to be together. My wife and I were on separate rows and the excuse they gave was they changed the plane. Also, I have celiac and asked for a gluten free meal in the ticket profile which they did not have.
Iberia personnel on the ground is so rude. I would think twice in the future before booking another Iberia flight
Seats, comfort level ugh. Crew was not attentive, only to coach
All corners have been cut and it’s a cheap experience that no longer is distinguished from most other cheap airlines
This flight was a code share for both Iberia and American Airlines and run by what I assume is a charter company Level. It was difficult if not impossible to get a seat assigned, check bags or use any customer service functions. I would skip it!
The entertainment system got stuck in the ABBA music channel. The headsets were not loud enough. My pre purchased aisle seat was not honoured
The flight was delayed for almost 5 hours, but I understand that it was not up to the company, however how they could handle the situation better, they never apologized for that delay, moreover despite passengers being there for 7 hours only thing they did was to give a bowl of instant noodles, afterwards on the plane tiny snacks, people were there starting from lunch time and we’ve arrived to destination at almost midnight
Flight was delayed for 2 hours for no reason, then we spent almost an hour after boarding because of the weather conditions. If we left on time we could avoid that 😾