Overview

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Hôtel du Palais de l'Isle

13 Rue Perriere, 74000 Annecy, Rhône-Alpes, France
+33 4 50 45 86 87

$141+

Overall guest ratings

7.8/10 Good
based on 909 reviews

Review highlights

  • 9.4
  • 9.1
  • 4.3
  • 4.0

Good to know

  • Friendly service

Nearby

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    About

    The Palais de l'Isle hotel is situated right in the heart of Annecy old town, just a stone's throw away from the lakeside. Its outstanding location offers unique views of the medieval castle and the Palais de l'Isle (Palace of the Island, an ancient prison), surrounded by banks of flowers, and the pedestrian precincts of the old quarters of the town. Boasting a warm and friendly atmosphere, this small but sophisticated hotel combines a definitely contemporary style with the authentic charm of the old guestrooms.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Internet
    • No smoking
    • Bar/Lounge
    • Parking
    • 24 Hour Front Desk
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 909 reviews
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 9.1 "Terrific location."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      8.0 "80% thought parking was inexpensive."
    • 7.2 "Good breakfast."
    • 4.3 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 4.0 "Value below average."
      1.5 "85% said the breakfast was too expensive."
    • 3.7 "Rooms are not good."
      0.8 "92% said rooms were small."
      3.6 "64% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      2.1 "79% thought they were poorly maintained."
      1.6 "84% criticized the small bathroom."
      3.9 "61% thought the tv was sub-standard."
      2.1 "Air conditioning was criticized by 79%."
      4.5 "55% had problems with the shower."
      3.6 "For 64%, the rooms looked old."
      1.3 "87% said the bathroom was dirty."
      0.7 "93% found problems with the furniture."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      1.9 "81% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
    • 3.2 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    based on 790 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 9.1 "Terrific location."
      8.7 "87% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.1 "Good breakfast."
    • 4.4 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 3.9 "Value below average."
      1.3 "87% said the breakfast was too expensive."
    • 3.6 "Rooms are not good."
      0.9 "91% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      3.3 "67% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      1.6 "Air conditioning was criticized by 84%."
      1.8 "82% criticized the small bathroom."
      3.9 "61% thought the tv was sub-standard."
      4.4 "56% had problems with the shower."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 3.3 "Internet is poor."
      1.5 "85% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.5 Good
    based on 63 reviews
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 6.9 "Breakfast is mediocre."
    • 3.5 "Rooms are not good."
      1.1 "89% said rooms were small."
    • 2.1 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      2.5 "75% thought it was too noisy."

    Overall rating

    8.3 Excellent
    based on 54 reviews
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 4.2 "Rooms are not good."
      3.8 "62% complained about the bathroom."
    • 1.9 "Quite uncomfortable."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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