Guest reviews
Overall rating
8.1
Excellent
Based on 380 reviews
Overall
8.3
Boarding
8.4
Comfort
8.3
Crew
8.4
Entertainment
7.4
Food
8.0
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Azerbaijan Airlines information
| IATA code | J2 |
| Routes | 104 |
| Top route | Baku Heydar Aliyev to Ankara Esenboga |
| Airports served | 48 |
| Top airport | Baku Heydar Aliyev |
Azerbaijan Airlines traveller reviews
Pros
"Good kosher meals."
(in 5 reviews)
"The food is pretty good."
(in 3 reviews)
"Crew was very nice but was overworked."
(in 5 reviews)
Cons
"Small movie selection overall for English speakers."
(in 2 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
airline better
business class
kosher meal
entire experience
food was very good
great flight and staff
movie selection
individual entertainment
plenty of room
excellent flight
flight crew
great flight
-
10.0
Cons: Very good
review from
-
10.0
Great
Pros: All good
Cons: Visa delays in the airport , should be appliend online and take it before leaving
review from
-
8.0
Pros: Comfortable seats. On time departure Good service Friendly crew
review from
-
8.0
Pros: Comfortable seats. On time departure Good service Friendly crew
review from
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3.3
Bad cuatomer service
Pros: I liked the food and the price of my tivket
Cons: Always delay. Lack of ability to speak english. Treating customer differently. 3/4 of my flights had delays. Unconfortable leather seats. 1-800 and IVR has issues and ppl behind the phone dont speak english. Thr rep. In moscow couldnt peint my destination itenary. Just unorganize. I will try not to use this airline again.
review from
-
5.0
Ok travel
Pros: The food
Cons: Not many selection in tv Nd leather seat that is uncofortable cor 14 hr flight. Problem with printing boarding pass and lack of train staff from prespective of customer service and english language
review from
-
8.0
They used to have much better food
Pros: Everything else, exept food
Cons: Food
review from
-
8.3
Pros: Crew
Cons: Food
review from
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3.0
Cons: we were flying from Baku to NYC with 8 month old baby and they refused to provide us with the front row sits that are normally designed for the passengers flying with the baby. Even though nobody claimed those sits, flight attendants asked us to upgrade for 30 USD. Worst experience ever.
review from
-
2.0
Cons: i want to change ticket date no body reply
review from
-
10.0
It was pretty good
Pros: The flight was on time good food good staff
review from
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10.0
Pros: Good good on time all went pretty good
review from
-
10.0
Cons: Very good
review from
-
10.0
Great
Pros: All good
Cons: Visa delays in the airport , should be appliend online and take it before leaving
review from
-
10.0
It was pretty good
Pros: The flight was on time good food good staff
review from
-
10.0
Pros: Good good on time all went pretty good
review from
-
8.0
Pros: Comfortable seats. On time departure Good service Friendly crew
review from
-
8.0
Pros: Comfortable seats. On time departure Good service Friendly crew
review from
-
8.0
They used to have much better food
Pros: Everything else, exept food
Cons: Food
review from
-
8.3
Pros: Crew
Cons: Food
review from
-
3.3
Bad cuatomer service
Pros: I liked the food and the price of my tivket
Cons: Always delay. Lack of ability to speak english. Treating customer differently. 3/4 of my flights had delays. Unconfortable leather seats. 1-800 and IVR has issues and ppl behind the phone dont speak english. Thr rep. In moscow couldnt peint my destination itenary. Just unorganize. I will try not to use this airline again.
review from
-
5.0
Ok travel
Pros: The food
Cons: Not many selection in tv Nd leather seat that is uncofortable cor 14 hr flight. Problem with printing boarding pass and lack of train staff from prespective of customer service and english language
review from
-
3.0
Cons: we were flying from Baku to NYC with 8 month old baby and they refused to provide us with the front row sits that are normally designed for the passengers flying with the baby. Even though nobody claimed those sits, flight attendants asked us to upgrade for 30 USD. Worst experience ever.
review from
-
2.0
Cons: i want to change ticket date no body reply
review from
Flight status
Azerbaijan Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun.
Mon.
Tue.
Wed.
Thu.
Fri.
Sat.
S
M
T
W
T
F
S
9103
Baku
GYD
Istanbul
SAW
9819
Baku
GYD
Moscow
VKO
9820
Moscow
VKO
Gyandzha
KVD
9817
Gyandzha
KVD
Moscow
VKO
9818
Moscow
VKO
Baku
GYD
9717
Baku
GYD
Mineralnye Vody
MRV
9718
Mineralnye Vody
MRV
Baku
GYD
9684
Kiev
IEV
Baku
GYD
9042
Izmir
ADB
Baku
GYD
9041
Baku
GYD
Izmir
ADB
6303
Baku
GYD
Sharjah
SHJ
9006
Tehran
IKA
Baku
GYD
9104
Istanbul
SAW
Baku
GYD
9226
Tbilisi
TBS
Baku
GYD
68
Beijing
PEK
Baku
GYD
9005
Baku
GYD
Tehran
IKA
9225
Baku
GYD
Tbilisi
TBS
9111
Baku
GYD
Gazipaşa
GZP
9019
Baku
GYD
Saint Petersburg
LED
9112
Gazipaşa
GZP
Baku
GYD
9020
Saint Petersburg
LED
Baku
GYD
834
Lǝnkǝran
LLK
Moscow
VKO
5010
Geneva
GVA
Baku
GYD
5009
Baku
GYD
Geneva
GVA
854
Baku
GYD
Moscow
DME
9683
Baku
GYD
Kiev
IEV
75
Baku
GYD
Istanbul
IST
76
Istanbul
IST
Baku
GYD
73
Baku
GYD
Paris
CDG
101
Baku
GYD
New York
JFK
102
New York
JFK
Baku
GYD
12
Dubai
DXB
Baku
GYD
11
Baku
GYD
Dubai
DXB
67
Baku
GYD
Beijing
PEK
26
Antalya
AYT
Baku
GYD
851
Moscow
DME
Baku
GYD
25
Baku
GYD
Antalya
AYT
9575
Baku
GYD
Kazan
KZN
9576
Kazan
KZN
Baku
GYD
7
Baku
GYD
London
LHR
8
London
LHR
Baku
GYD
5032
Tashkent
TAS
Baku
GYD
4
Ankara
ESB
Baku
GYD
3
Baku
GYD
Ankara
ESB
74
Paris
CDG
Baku
GYD
35
Baku
GYD
Milan
MXP
63
Baku
GYD
Berlin
TXL
36
Milan
MXP
Baku
GYD
64
Berlin
TXL
Baku
GYD
833
Moscow
VKO
Lǝnkǝran
LLK
Top airports served by Azerbaijan Airlines
- Baku Heydar Aliyev Airport (GYD)
- Doha Hamad International Airport (DOH)
- Istanbul Ataturk & other airports Airport (IST)
- Moscow Vnukovo Airport (VKO)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Moscow Domodedovo Airport (DME)
- Dubai International Airport (DXB)
- Tbilisi International Airport (TBS)
- Istanbul Sabiha Gokcen Airport (SAW)
- Kazan Airport (KZN)
- Ankara Esenboga Airport (ESB)
- Antalya Airport (AYT)
- Kiev Zhuliany International Airport (IEV)
- Tel Aviv Ben Gurion Intl Airport (TLV)
- London Heathrow Airport (LHR)
Azerbaijan Airlines contact information
- J2 IATA code
- +994 12 598 88 80 Call
- azal.az Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
