Prices are in Australian Dollars. close

Kempinski Hotel Grand Arena
Top Luxury Hotel

Pirin Street 96, Bansko 2770, Bulgaria
+359 7498 8888


Check in
Check out

Overall guest ratings

9.3/10 Excellent
based on 1,025 reviews
See all reviews

Review highlights

  • 9.5
  • 9.1
  • 9.0
  • 4.2

Good to know

  • Nice building
  • Friendly service
  • Great view


    show all


    With a stay at Kempinski Hotel Grand Arena in Bansko, you'll be near ski lifts and minutes from Bansko Ski Resort. This 5-star hotel is within the vicinity of Dobrinishte Ski Resort.


    Make yourself at home in one of the 157 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.


    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features 3 indoor and 2 outdoor swimming pools. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).


    Grab a bite to eat at one of the hotel's 3 restaurants and 2 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 poolside bars. A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

    Less More Hotels.com


    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Ski storage
    • Storage available
    • Terrace/Patio
    • Childrens programmes
    • Laundry facilities
    • Child pool
    • Parking (surcharge)
    • Steam room
    • Wedding services
    Less More



    Guest reviews

    Overall rating

    9.3 Excellent
    based on 1,025 reviews
    • 9.5 "Excellent breakfast."
    • 9.1 "World class service."
    • 9.0 "Excellent pool."
    • 8.9 "Very nice wellness & sports facilities."
    • 8.9 "Location is great."
    • 4.2 "Value below average."
    • 2.3 "Disappointing internet connection."
    View all review categories

    Overall rating

    9.4 Excellent
    based on 543 reviews
    • 9.7 "Excellent breakfast."
    • 9.1 "Excellent pool."
    • 9.0 "Excellent wellness & sports facilities."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 6.7 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 4.5 "Value below average."
    View all review categories

    Overall rating

    9.2 Excellent
    based on 461 reviews
    • 9.1 "Excellent breakfast."
    • 9.0 "Excellent pool."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 8.7 "Very nice wellness & sports facilities."
    • 7.0 "Nice rooms."
      6.9 "Beds were acceptable for 69%."
      5.7 "Only 57% said rooms were clean enough."
    • 3.7 "Value below average."
    • 1.5 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.3 Excellent
    based on 20 reviews
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent reviews


    Would you like to save as your currency permanently or for this visit only?