Overview

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The BCC Hotel & Residence

Jalan Bunga Mawar Baloi Kusuma, Batam 29444, Indonesia
+62 778 421 666

$51+

Overall guest ratings

7.7/10 Good
based on 4,225 reviews

Review highlights

  • 10.0
  • 9.5
  • 4.9
  • 4.9

Good to know

  • Great shopping
  • Spacious rooms

Nearby

    show all

    About

    A stay at The BCC Hotel & Residence places you in the heart of Batam and within the vicinity of Mega Mall.

    Rooms

    Make yourself at home in one of the 227 air-conditioned guestrooms. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and slippers. Conveniences include coffee/tea makers, and housekeeping is provided daily.

    Amenities

    Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare.

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, luggage storage, and laundry facilities. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Car hire
    • Laundry service
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Non-smoking rooms available
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Concierge service
    • Laundry facilities
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Steam room
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 4,225 reviews
    • 10.0 "Incredible bar."
    • 9.5 "Terrific location."
    • 7.8 "High comfort."
    • 7.5 "Good service."
    • 5.8 "Rooms are ok."
    • 4.9 "Internet is poor."
    • 4.9 "Breakfast is below average."
    • 4.4 "Not very clean."
    • 4.0 "Bad amenities."
    View all review categories

    Overall rating

    7.8 Good
    based on 1,605 reviews
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.7 "77% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 8.4 "Comfort level is high."
      9.9 "99% thought rooms were spacious."
      8.4 "84% liked the big bathroom."
    • 7.7 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      9.1 "Hotel security was great, thought 91%."
    • 6.6 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
    • 5.3 "Internet is average."
    • 5.3 "Breakfast is mediocre."
    • 4.5 "Not very clean."
      4.4 "56% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
    • 4.3 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      4.1 "For 59%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.5 Good
    based on 2,239 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.8 "78% liked the proximity to sightseeing."
    • 7.4 "High comfort."
      9.7 "97% thought rooms were spacious."
      7.9 "79% liked the big bathroom."
    • 7.0 "Good service."
      5.4 "54% thought the shuttle service was ok."
    • 5.3 "Rooms are ok."
    • 5.2 "Internet is average."
    • 4.9 "Disappointing food."
      4.6 "For 54%, the dining experience was not enjoyable."
      1.5 "85% found the side dishes unedible."
      3.5 "Unclean dining area, according to 65%."
    • 4.6 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      3.5 "For 65%, the lobby entrance was sub-standard."
    • 4.5 "Breakfast is below average."
    • 3.6 "Not very clean."
      3.5 "65% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
      4.9 "Dirty pool, said 51%."
      3.5 "Unclean dining area, according to 65%."
    • 3.3 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      3.5 "For 65%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.3 Good
    based on 84 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.1 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
    • 7.6 "Good service."
    • 6.2 "Rooms are ok."
    • 5.4 "Breakfast is mediocre."
    • 5.1 "Average cleanliness."
    • 5.1 "Vibe was decent."
    • 4.2 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    View all review categories

    Overall rating

    7.7 Good
    based on 295 reviews
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 8.3 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
    • 7.6 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 6.8 "Rooms are ok."
    • 5.6 "Food is average."
      5.2 "Only 52% were satisfied with the menu."
    • 5.5 "Vibe was decent."
    • 5.0 "Average cleanliness."
    • 4.8 "Breakfast is below average."
    • 4.1 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great shopping"
    "Spacious rooms"
    data provided by TrustYou

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