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Hotels near Beckley Raleigh County airport

Hotels near Beckley Raleigh County airport

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Raleigh County (BKW) - Beckley, WV, United States
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Best hotels near Beckley Raleigh County airport

Cleanliness
9.1
Comfort
8.9
Facilities
4.0
Location
9.0
Overall
6.0
Overall 8.6 Excellent
Based on 318 reviews
Cleanliness
9.1
Comfort
8.9
Facilities
4.0
Location
9.0
Overall
6.0
Cleanliness
8.8
Comfort
8.9
Location
8.8
Services
8.4
Staff
8.7
Cleanliness
6.0
Comfort
6.0
Facilities
4.0
Location
6.0
Overall
6.0
Cleanliness
9.2
Comfort
9.0
Location
9.2
Services
8.9
Staff
9.2
Cleanliness
9.4
Comfort
8.6
Location
9.2
Services
9.2
Staff
9.5
Cleanliness
9.1
Comfort
8.8
Location
9.0
Services
8.8
Staff
9.1
Cleanliness
9.1
Comfort
9.0
Location
9.0
Services
9.0
Staff
9.3

Excellent 8.0
Pros: clean and close to I77 and restaurants /gas
Cons: elevator did not work
Excellent 10.0
Pros: We always stop for the night here when we are traveling to North Carolina. Always very clean an friendly. Close to interstate so easy on an off but is not noisy an a get a good night's rest.
Cons: Nothing
Excellent 10.0
Pros: The room was beautiful! It felt very clean. The comforter, like most Hampton Inns was heavy and dreamy. The staff was so pleasant and the breakfast was delicious!
Excellent 10.0
Pros: Check in staff was friendly and informative. Loved everything!
Cons: Nothing everything was great !
Excellent 8.0
Pros: Cleanliness, comfortable beds, safe parking lot for bikes and carrier on the car, decent covid friendly continental breakfast
Cons: No regular coffee pods in the room for early am awakening.
Excellent 8.0
Pros: Clean
Cons: No
Okay 5.0
Pros: Convenient location.
Cons: Wish the room was cleaner, especially with Covid & everything. There were black hairs all over the room & bathroom (even in the towels). I did an extra wipe down of the main surfaces I would be using when I arrived & most surfaces had thick dust.
Excellent 9.0
Pros: Great mattresses. Room layout is nice for business travel with wife.
Cons: In #104 on a cold night the window leaked so badly I plugged the crack with a blanket to keep my feet warm while working at the desk. Booked online and were not advised that this is location allows pets in the rooms. My wife had an allergic reaction.
Excellent 8.0
Pros: Prices
Cons: Breakfast
Excellent 10.0
Pros: Outstanding customer service, clean room, great amenities, convenient location.
Cons: Nothing
Good 7.0
Pros: Convenient to interstate. Breakfast. Bed comfortable.
Cons: They did not enforce their policy of requiring masks in common areas. But I don’t know how they could have enforced it because it appeared that only one person was working and she was very busy. Also there was hair from the previous guest i
Excellent 9.0
Pros: The location is ideal and the check-in process was rapid!
Excellent 8.0
Pros: The cleanliness of the room smell was even clean
Cons: I have not received a receipt as of this present time. Was told I would get in my email h as not arrived
Excellent 10.0
Pros: Cleanliness of rooms; disinfecting notices between guests. Good location to major highway. Great value for the price.
Cons: No
Okay 5.1
Pros: Breakfast was good
Cons: Carpet stained in all was throughout the hotel. Certainly not worth 185 dollars.
Hampton Inn Beckley - Beckley
Rated no. 1
8.6
Excellent 8.6
Based on 318 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.7
Facilities
7.0
Location
8.7
Overall
8.5
Overall 8.2 Excellent
Based on 158 reviews
Cleanliness
8.6
Comfort
8.7
Facilities
7.0
Location
8.7
Overall
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
9.0
Location
9.0
Services
8.4
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
6.0
Overall
8.0
Cleanliness
8.7
Comfort
8.4
Location
8.4
Services
8.2
Staff
8.6
Cleanliness
7.5
Comfort
8.3
Location
8.8
Services
7.5
Staff
8.8
Cleanliness
8.7
Comfort
8.9
Facilities
8.0
Location
9.0
Overall
10.0
Cleanliness
7.7
Comfort
7.5
Location
8.4
Services
7.5
Staff
8.9

Okay 5.0
Pros: The staff was friendly & courteous. The room was not up to the standards of other Courtyards I’ve stayed previously.
Cons: No microwave in the room & no vending for ice on the floor. The only microwave was located on the bottom floor & the only vending for ice was behind the bar on the ground floor. The exterior appearance of the facility looked “a little rundown. Now, inflation has run rampant in the US during COVID-19, so not just your facilities’ prices for snacks & breakfast were crazy! And I thought breakfast was free at most hotels…
Excellent 9.0
Pros: Leeann who checked us in with very nice and professional.
Excellent 9.0
Pros: Location is excellent.
Cons: Needs raised toilets in room with walk in shower.
Excellent 10.0
Pros: Everything
Cons: No
Okay 4.0
Cons: The room smelled bad so we requested a new room and it was no different.
Good 7.0
Pros: Location Lovation
Cons: Shower area was not clean There no coffee condiments
Excellent 8.0
Pros: It was a nice modern room. I will still recommend the hotel even based on my negative comments.
Cons: The room was not fully vacuumed. There were bits of some sort of potato chip remnants on the floor. The toilet had urine stains on it that looked as if it had not been cleaned in a couple weeks. The bathroom sink had hair in it.
Excellent 10.0
Pros: Hotel was great.
Cons: no
Good 6.8
Pros: The room was very clean. Staff at night was friendly but in the morning they were very rude and just wanted us to leave
Cons: It is pricey and you do not even get breakfast. Other hotels in the area just as nice that are cheaper and have free breakfast
Okay 5.0
Pros: Location
Cons: The a/c unit was very noisy and disrupted our sleep every time it kicked on throughout the night. The comforter on the bed was too heavy for this time of year, but the only alternative was to use only the sheet. We were alternately hot and cold all night.
Good 6.0
Pros: cleanliness
Cons: ive had bad tv service the last 3 times ive stayed there
Excellent 8.0
Pros: how clean it was
Cons: way to hot could not get the heat adjusted and slept with balcony door open
Excellent 10.0
Cons: Include breakfast like your competitors
Excellent 9.4
Cons: Improve the gym. It sucks.
Excellent 10.0
Pros: Great location with good restaurants and easy access to highway.
Excellent 10.0
Pros: It's perfect for what I need and love that's it next door to outback
Good 7.7
Pros: beds comfortable clean easy access
Cons: no hair dryer
Courtyard by Marriott Beckley - Beckley
Rated no. 2
8.2
Excellent 8.2
Based on 158 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
8.0
Location
8.7
Overall
8.0
Overall 8.1 Excellent
Based on 344 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
8.0
Location
8.7
Overall
8.0
Cleanliness
8.0
Comfort
8.3
Location
8.9
Services
7.7
Staff
8.5
Cleanliness
8.5
Comfort
8.4
Location
8.6
Services
7.8
Staff
8.6
Cleanliness
8.8
Comfort
8.6
Location
8.4
Services
8.8
Staff
8.6
Cleanliness
9.2
Comfort
8.9
Facilities
8.0
Location
8.5
Overall
8.0
Cleanliness
9.0
Comfort
8.3
Location
8.5
Services
8.5
Staff
9.0

Excellent 10.0
Pros: Nice restaurant
Cons: Had to pay for breakfast
Excellent 8.0
Pros: Bedding was very comfortable, room was clean. Bar was open, and served us food, which was great.
Cons: Bar didn't have any draught beer, because of the pandemic I guess. No decaf coffee in the Keurig setup.
Okay 4.0
Cons: I was having my Childs 13th BD party there and some idiot kept harassing the children, they was sitting in the hall playing a game and I caught him peeing out of the stairwell. he tried to say they were running, he ran them out of the work out room, I told him they could refund me and we would leave. then my child took his money he got for his BD and purchased chicken wings from the hotel restaurant and the waitress demanded a tip and made him give her his last $1.25 and made him leave the restaurant. he knows nothing about tipping. they we’re very rude , we have stayed in a lot of hotels and have never been treated like this
Excellent 8.0
Pros: Convenient location, restaurants and gas close by, safety, nicely maintained hotel
Excellent 9.0
Pros: Breakfast was included and it was a full breakfast.
Cons: Front desk staff was not masked most of the time.
Okay 5.0
Cons: Our room was not the cleanest. Hair on counters, tub, toilet was dirty, no extra bedding for pull out, sink drain tasty.
Mediocre 2.0
Pros: the room was recently renovated
Cons: Was unaware that this hotel was being renovated. Checked in and previously reserved a king with pull out sofa bed. Was told that they no longer have kings with a pull out sofa. I was downgraded to a 2 queen room with no sofa. Room was very small and beds were horrible! Very uncomfortable and squeaky. My son’s bed didn’t have a bottom fitted sheet and the flat sheet was used for the bottom, no other sheets on the bed. Didn’t know this until we went to bed. No hair dryer, had to ask for one and only 2 towels in room. Pool was not heated it was ice cold! My 9 year old was so disappointed! Very overpriced room! Paid $189! Worst Holiday Inn experience ever!! Will never stay here again!
Okay 5.0
Pros: Location and price
Cons: The hotel is undergoing a (obviously much needed) renovation. As a result, much was in disarray.
Excellent 9.0
Pros: Very friendly staff, pool could be bigger but is ok.generally great place to stay
Excellent 10.0
Pros: The hotel and room were very pleasant. The room was clean and the beds were comfortable. The staff was helpful and very nice. After traveling we like to stay in a hotel exactly like this, comfortable and affordable!
Cons: Nothing!
Mediocre 3.0
Pros: Location
Cons: TV did not work, bedside lamp did not work, no coffee for the Keurig coffee maker. Hotel staff came to try to fix the TV but was unable to fix it. He then asked us to move to a different room. Keys to that room did not work. It made a very long eveningÂ
Excellent 10.0
Pros: Free breakfast and friendly staff. Bar and restaurant on-site.
Cons: The room smelled awful, like B.O. or old carpet.
Okay 5.0
Pros: Comfortable bed
Cons: The hotel is under construction. I paid an additional fee for a continental breakfast which was not available. Parking was very limited since the hotel is under construction.
Okay 5.0
Cons: Not very clean
Excellent 10.0
Pros: Very clean and the best COVID breakfast we¿ve had!
Excellent 8.0
Pros: Rate was decent and the mattresses are always very sturdy and I sleep well.
Cons: I had some very noisy people walking ( more like stomping) above me. Staff was okay, but not the least bit friendly.
Good 7.0
Pros: Loction
Cons: None
Excellent 10.0
Pros: Quiet and homey Nice bar and fireplace The doors to the rooms don’t make a lot of noise opening and closing Brightly lit lobby and parking lot
Cons: No
Good 6.0
Cons: The hotel was being reconstructed during our stay, it would have been nice, if the person I book this hotel would mentioned it. No breakfast included in the price of the hotel. Not clean.
Excellent 8.0
Pros: The staff and shower Breakfast was good considering the circumstances
Good 7.0
Pros: This was a nice hotel my only difficulty was the hall and common areas were not very clean. Halls needed to be vacumed and carpets cleaned. Elevator tile floor was dirty and stained; it needed to be mopped.
Cons: Great location and service was very good.
Excellent 8.0
Pros: Great location. Close to interstate, food and gas.
Cons: The hallways were filthy. Badly spotted.
Excellent 10.0
Pros: Quick check in,very clean and quiet
Cons: No
Mediocre 3.0
Pros: Indoor pool
Cons: There was hair all over the counter of our bathroom. We asked to switch rooms to find that room also had the same hair, but just on the floor, so we stayed in that room. The worker behind the desk wearing jeans and a T-shirt and didn't even apologize.
Poor 1.0
Pros: I liked nothing. It was the worst hotel experience I ever had and the General Manager is to blame totally. Rude, vengeful with no interest in solving a problem.
Cons: I did not like anything. See above. The General Manager is the problem and why she is allowed to work in a job of authority is beyond me. Message me if you want to hear the truth about this vengeful person
Good 7.0
Pros: Location
Cons: No
Good 6.0
Pros: Location . Indoor pool
Cons: Very run down. Room not ready at check in time
Poor 1.0
Pros: It was a new hotel in a great location and ascetically pleasing.
Cons: Yes, my toilet overflowed! When I called for maintenance, the front desk told me "I could bring up a plunger" as if he expected me to fix this myself. When I said that was unsat, I was moved to another room without any sort of apology.
Mediocre 3.0
Cons: I have stayed at this location twice in the past month , both times the lady behind front desk was very condescending the first time I dismissed it as just a bad day but upon arrival the second time with 2 other couples same experience !
Good 7.0
Pros: Was clean, had a nice pool
Okay 5.0
Pros: The location
Cons: The staff were not as friendly to my family as they were to other families. They did not speak when we walked past the front desk but spoke to other people. The shower had hair in it and the phone was dirt.
Okay 5.0
Pros: The location is great
Cons: I had to do a lot of online work the wifi on the second floor was not good at all. I had to use a mobile hot spot just to complete my work and check email. My room was located near the elevator so I would think the wifi signal would have been better.
Okay 5.0
Pros: Hot tub
Cons: This hotel is in need of a complete overhaul. It is so old not up to par on technology. No USB ports in the rooms. There werected only two things I liked 1. The hot tub (too much chlorine) and the front desk person
Good 6.0
Pros: This is a convenient location near the New River Gorge area.
Cons: The heating and cooling system was very loud.
Good 7.0
Pros: location
Cons: coffee in the room is the worst I have EVER had...they need to find a new supplier...AWFUL!!!!!!
Holiday Inn Hotel & Suites Beckley, An IHG Hotel - Beckley
Rated no. 3
8.1
Excellent 8.1
Based on 344 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Facilities
6.2
Location
8.7
Overall
6.6
Overall 8.0 Excellent
Based on 455 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
6.2
Location
8.7
Overall
6.6
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Staff
6.0
Cleanliness
8.5
Comfort
8.2
Location
8.8
Services
8.2
Staff
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
7.0
Location
8.5
Overall
8.0
Cleanliness
7.0
Comfort
7.0
Facilities
6.0
Location
7.0
Overall
6.0
Cleanliness
8.2
Comfort
8.1
Location
8.7
Services
7.9
Staff
8.8
Cleanliness
8.0
Comfort
7.8
Location
8.5
Services
7.6
Staff
8.5
Cleanliness
8.4
Comfort
8.4
Facilities
4.0
Location
8.9
Overall
4.0
Cleanliness
7.5
Comfort
8.0
Location
8.7
Services
7.9
Staff
8.7

Okay 4.0
Pros: B’fast was adequate but not up to
Excellent 8.0
Cons: Breakfast
Excellent 9.0
Pros: clean
Cons: area surrounding it was kind of not desireable
Excellent 10.0
Pros: Our favorites were the warm, friendly and accommodating staff at the front desk as well as the only waitress at Morgan's Restaurant. She was swamped with customers every night we were there but she was warm, friendly and accommodating every time. She was just wonderful and her husband Jay was an excellent cook. Every night the food was hot, tasty and perfectly cooked. The menu had a nice selection of different items so there was something for everyone.
Cons: Unfortunately, it was extremely noisy out in the hall at nights with people talking loudly and slamming doors. We also had a couple of noisy neighbors next door that talked too loud in their room.
Excellent 10.0
Pros: Convenient Location
Cons: No
Excellent 8.0
Pros: they allow dogs and they have a restaurant on the premises
Cons: our room was right by the entrance so it was noisy
Excellent 10.0
Pros: The rooms seemed decently clean, tv worked good.
Cons: The beds are kind of hard.
Excellent 10.0
Pros: Loved having a restaurant inside hotel. Instead of leaving the hotel to venture out after dark nowadays is not appealing. Also able to bring my precious two little dogs was fantastic!
Good 6.0
Pros: Convenient, comfortable beds
Cons: Fridge was unplugged..ice tray had defrosted(leaving standing water all inside) Staff came quickly,plugged it in,started to leave. I asked about the water,He asked did I want him to clean it up.I said I would. Then I found rotten food in freezer part.
Mediocre 2.0
Cons: Housekeeping tried to enter room three times while we were sleeping. Room was dated. Air conditioning wasn¿t working in hallways. Parking was really tight
Mediocre 3.0
Pros: The layout of this hotel was horrible. The hallway was dark. The beds we¿re horrible. You can actually feel the springs pop in in the bed. I woke up with back aches and also the people did too. The heating system was loud.
Cons: Also I did not see an elevator.
Mediocre 3.0
Pros: The bathroom was very nice.
Cons: The mattress was terrible, u could feel The springs in it. Me and my fiance Tossed and turned all night very uncomfortable and when we got up our Backs were sore from it.
Excellent 10.0
Pros: The sheets and bed clothes were very nice.
Excellent 9.0
Pros: Nice room; clean and convenient
Cons: Hair in the tub
Excellent 10.0
Pros: Clean rooms , great staff , bagged breakfast to avoid Covid . Don’t listen to the negative things . Great hotel . Thank you
Cons: Nope
Excellent 10.0
Pros: The restaurant was very good.
Excellent 10.0
Pros: Location was close to all my destinations
Cons: No lunch service from restaurant
Good 7.0
Pros: The room was decently sized. The staff were friendly. It was clean overall. They offer a check out of 12 pm.
Cons: The beds are barely big enough for one adult and should not be for two people, ever. The breakfast ends early (6-9) Parking is abysmal.There was someone else's hair on the shower curtain and there's a deafening machinery sound that goes off at all hours.
Excellent 10.0
Pros: Clean, quiet and bed was comfortable.
Okay 4.5
Pros: Bed was comfortable
Cons: The bar was smoky. Bartender was terrible. The outside door wouldn't open with the card key. It was overpriced.
Mediocre 2.0
Pros: Breakfast
Cons: Needs renovation
Okay 5.0
Pros: The front desk staff
Cons: The furniture, carpeting and pillows were/smelled dirty.
Excellent 8.0
Pros: Very clean and convenient!
Mediocre 3.0
Cons: The smell of old fried food permeates the hotel. The smell of the marijuana being smoked outside the window permeates the room. Terrible mattresses, toilet seat had huge hash marks.
Okay 4.0
Pros: Check-in was easy. Bed was decent.
Cons: The whole place was pretty gross. The furniture was mismatched, the hall ways were dark and smelled like marijuana smoke. The shower dripped all night. There was no shower curtain when we arrived.
Okay 5.0
Pros: The location was very good. The free breakfast has a few good items.
Cons: The driveway and parking lots were only marginally treated for the recent snow.
Mediocre 2.0
Pros: The staff
Cons: Hair on the bathtub. Dirty hand prints on the back of the bathroom door Stale cigarette odor in a supposedly non smoking room Staff running the vacuum cleaner at 7 pm. Ants in the bathroom and on the refrigerator
Mediocre 3.0
Pros: Location
Cons: Very noisy ppl smoking right outside our door key did not always work to open outside door poor parking
Mediocre 3.0
Pros: Staff is very nice
Cons: Rooms really need updating. Only thing updated is the bedding. The beds are very uncomfortable and need to be updated. The toilet Is so close to the floor and doesn’t flush very well.
Good 6.0
Pros: Room looked good, updated
Cons: Microwave, fridge were not in room as stated on booking. Front desk offered use of both in hotel's restaurant, but declined due to public health reasons
Excellent 9.4
Pros: Very nice that it was on the ground floor level for us. Very close to several restaurants.
Excellent 9.1
Pros: What would have been a very nice stay was marred by a twenty something hallway fight that woke everyone up after midnight. The icing on the cake was the smoke alarm set off by one of the fight participants who tried to smoke in their room.
Okay 5.3
Pros: Breakfast was rather extensive and fulfilling for which we were glad. Room was easily accessible and hotel was near to our destination.
Cons: Shower didn't work in our room at all. The bed was incredibly creaky to the point where we thought we would break the bed if we shifted at all. When we checked in the AGM was haughty and slightly condescending to us as if we were wasting her time.
Good 6.0
Pros: I have Celiac Disease and have to be 100% Gluten Free for medical reasons and I was able to eat the breakfast buffet which doesn't happen often.
Cons: No refrigerator in the room.
Quality Inn - Beckley
Rated no. 4
8.0
Excellent 8.0
Based on 455 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.2
Facilities
7.2
Food
6.5
Location
8.3
Overall 7.8 Good
Based on 2,732 reviews
Cleanliness
8.1
Comfort
8.2
Facilities
7.2
Food
6.5
Location
8.3
Cleanliness
6.5
Comfort
7.5
Facilities
7.5
Location
6.5
Overall
6.6
Cleanliness
7.2
Comfort
8.0
Facilities
6.5
Location
7.2
Overall
7.2
Cleanliness
7.8
Comfort
8.0
Location
8.2
Services
7.6
Staff
8.5
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
8.0
Cleanliness
7.2
Comfort
6.6
Facilities
6.3
Location
8.0
Overall
7.5
Cleanliness
8.3
Comfort
8.2
Location
8.2
Services
7.9
Staff
8.8
Cleanliness
8.3
Comfort
8.3
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
8.5
Comfort
8.4
Facilities
8.1
Food
6.5
Location
8.4
Cleanliness
8.4
Comfort
8.4
Location
8.5
Services
8.0
Staff
8.6

Good 7.0
Pros: easy access, bed was quite comfortable.
Cons: coffee pot was covered in dust, like it hadn’t been used and definitely not cleaned, in a very long time.
Good 7.0
Pros: ok
Cons: breakfast was slack not slit to pick from
Good 7.0
Cons: sounded like they were vacuuming late at night upstairs!!!!
Okay 4.0
Pros: The hotel itself was fine. It is a very basic hotel with a fair price compared to others in the area. I am not a bells and whistles type of person so this was good. The issue was the domestic dispute going on outside in the hall the entire night.
Cons: A few things stick out to me. The first was the pillows were not very comfortable. I’m not a picky person but there was something off with the pillows. Secondly, the AC/ heating system constantly ran switching from heat to cool. The room was not very big so I am not sure what the issue was. Lastly the couple fighting all night in the hall made it hard to settle in to sleep.
Excellent 10.0
Pros: Was just what we needed. A quick stop, clean facility, and the price was great!
Cons: Breakfast wasn't anything special but for $60 and a good night rest who cares!
Good 7.0
Pros: All of the staff were friendly and helpful. The manager was especially helpful, drawing up a list of area attractions and restaurants to visit. She went above and beyond in my opinion. The room was clean and comfortable.
Cons: The hotel is in need of updating. While clean and comfortable, the rooms have tattered bed skirts and worn carpets. The entryway furniture and carpets have seen better days.
Good 7.0
Pros: The size of the bathtub made for a nice hot bubble bath.
Cons: Toilet ran, tub faucet dripped, tv remote and tv listing card were filthy and sticky. Employees or guests didn’t wear masks. I was awoken in middle of night by loud knocking and shouting by a man who apparently left his room and whomever he was staying with wouldn’t let him back in.
Okay 5.0
Cons: A weathered facility but you get what you pay for. Also, room for improvement on cleansiness.
Good 6.0
Pros: Location and desk clerk was helpful Showers had excellent water pressure
Cons: Only one towel per room, had to go to laundry room to get fresh towels.
Excellent 10.0
Pros: Friendly efficient staff
Cons: Breakfast was limited but ok
Poor 1.0
Pros: Nothing
Cons: Nasty dirty and loud. Their was a drug raid in the room adjacent room and upstair - scary.
Excellent 8.0
Pros: It was convenient, clean, friendly. We would stay again if we are ever in the area again.
Good 6.0
Pros: The hotel lobby smelled really nice end the staff when I called earlier in the day were very kind. The check in staff wasn¿t overly kind but not rude either. Hotel was easy to find.
Cons: The bed was terribly uncomfortable and we had ants in our bathroom - all over the shower and toilet. I didn¿t not report this to the staff as we checked in very late and only had to sleep a few hours. I had to check the restroom each time before using.
Okay 4.0
Pros: The staff was great! And the breakfast seemed like it would be great, although I had to leave before breakfast started.
Cons: It was SO loud! The walls are paper thin and every conversation or footstep can be heard loud and clear - when people were using their key cards to enter their rooms, I thought they were trying to get into mine! Also, the room was not clean at all.
Excellent 8.0
Pros: It was convenient and a decent place to stay. I liked the room rate
Cons: There were more ladybugs in my room than should be. One I could understand but there were probably 10 in my room.
Excellent 10.0
Pros: The staff were all very nice and always had a smile on Their face
Cons: Maybe just have some extra items in the room such as towels and pillows
Excellent 9.0
Pros: Close to restaurants
Cons: Could have used a sweeper
Excellent 8.0
Pros: Staff were friendly and helpful
Cons: Room could have been cleaner. Orange peel left on the windowsill.
Okay 5.0
Pros: Good price.
Cons: Room was not very clean. There was still trash in the bathroom trash can and the alarm clock and phone had dust on them. It made me feel like the rest of the room wasn¿t clean either. Also, the smoke alarm was hanging loose from the ceiling.
Okay 5.0
Pros: allows pets
Cons: white pillow case had small stains, shower did not drain quickly so I was standing in an inch of water... could feel that the tub was not clean enough... Was not clearly made aware of the extra pet fee during the booking process
Okay 4.0
Cons: So many bugs in my room, each day they got worse, and was told they had no other rooms and could only spray insecticides while I was staying.
Good 6.0
Cons: I've stayed here over a dozen times this year due to work. The last room was very dirty and mold on the shower curtain. They don't restock supplies daily, but you can get what you need at the desk. They aren't keeping up with maintenance and cleaning.
Excellent 10.0
Cons: Not enough towels provided. A queen bed usually means more than one so at least two sets should have been provided but there was only one set.
Mediocre 2.0
Pros: The woman at the front desk was nice. Shower was nice.
Cons: No one to check us in, room was dirty, I had to scrub bathroom floor because it was sticky and gross.
Poor 1.0
Pros: Nothing
Cons: Couldn¿t check in, employees rude
Okay 4.0
Pros: The staff were polite
Cons: The couch and chair in room were filthy! The carpet was filthy! The bathroom sink was dirty!
Excellent 10.0
Pros: Helpful staff, great location!
Okay 4.0
Pros: Friendly staff
Cons: Everything in my room was wet from the floor to the bathroom towels, WET. Horrible hotel
Excellent 8.0
This hotel met our needs. Cleaner than I expected from some reviews left. They were responsive to additional requests and the grab and go breakfast was a nice perk since we were in a hurry.
Poor 1.0
Pros: I made it out alive.
Cons: Literally everything. The gross blood and piss stains on the bed to start with.
Excellent 10.0
Pros: Friendly staff, site looked to be fairly new, convenient location, they had a heat lamp in the bathroom.
Cons: It would have been nice if they had a refrigerator and/or microwave in the room.
Excellent 9.0
Pros: Clean and new
Cons: Breakfast was not ready by 7:00 am and we had to go to McDonald¿s
Poor 1.0
Pros: After inspecting the room,we could not stay because the smoke smell was horrible. The staff said they would use a machine to eliminate cigarette smell,but instead sprayed something that caused me to choke and cough. they had no other rooms
Cons: The staff tried to be helpful & did refund our payment.
Poor 1.0
Pros: Clean room
Cons: 20-25 people hanging outside our door smoking pot and being loud right outside from 6:30 am till 8:00 am. Scary environment. Would not recommend staying here.
Good 7.0
Pros: Quiet
Cons: Long 2lane drive to get there from the south.
Mediocre 2.0
Pros: Nothing
Cons: Room dirty, walls in bathroom decaying and molding. linens in poor quality.
Good 7.0
Pros: Price and location
Cons: Having stayed here before, this visit was somewhat disappointing. Our 3rd floor room had no microwave or frig, the carpeting was stained and the vending area non-existent. No hot breakfast provided and the bagged breakfast handout stopped at 9:30am.
Poor 1.0
Cons: When we checked in we were put in 2 dirty rooms. Had to switch our room twice. During this panademic that is not very sanitary . Rooms were disgusting.
Good 7.0
Pros: Location. Friendly staff
Cons: Got in the shower had no washcloths in the room... was told I would get an email with my receipt. Never did
Mediocre 3.0
Pros: The night shift desk person was very nice. The day shift was busy talking to someone else and going out to smoke. I stayed in Charleston the week before and we had breakfast items available so I see no excuses for being handed a bag.
Cons: The listing said that there was a restaurant and continental breakfast and they had neither. I was offered a bag when I checked out. The elevator sounded like it was going to fall. It made a lot of noise when it was going down.
Mediocre 2.0
Pros: Room was clean and friendly staff
Good 6.0
Pros: How to it was to the place I needed to get to
Cons: Could hear everything others were saying in the next room and people were running and stomping upstairs at 2 am. When checking in the staff saw me standing there from outside where they were smoking and laughing.
Mediocre 3.0
Pros: Price. No bedbugs. Friendly staff
Cons: Acceptable for the price paid. Among things I didn’t care for: Room smelled like pee You had to drive for 15 minutes to nearest food plaza Towels had stains on them You could hear every word from the room next-door and from the hallway
Poor 1.0
Pros: Location near the freeway.
Cons: Other guests not compliant with noise policy. Staff unable to control.
Poor 1.0
Pros: It's located close to other businesses.
Cons: Some of the staff was rude. My room was smaller than the others and had only a shower and no bathtub. The television did not work properly. The hotel has put a $40 pre authorization hold on my debit card and I was not informed of this beforehand.
Okay 4.0
Pros: Location
Cons: Not clean
Mediocre 3.0
Pros: The hotel advertised breakfast included. They did not have one. They never even told us this at check in or by email. There was even a sign with times. They just didn't have one and we found out that morning. Annoying.
Cons: Room was nice.
Excellent 8.2
Pros: Very clean facilities and room.
Cons: Pool closed due to Covid, no continental breakfast either due to Covid. Did offer a basic bagged breakfast though.
Okay 4.0
Pros: Location
Cons: The rooms bed sheets were stained
Okay 5.0
Cons: Pillowcases had something brown, maybe make up on them. Made me question if the sheets were changed. Felt gross all night, left very early in the morning.
Excellent 9.6
The accommodations were very basic, not many frills, but everything was extraordinarily clean. We were very pleased, it was 1/2 the price of other hotels in the area.
Good 6.0
Pros: Most staff were great.
Cons: The bed and pillow had many black hairs on them when we arrived. I asked the front desk for a bedding change. After 15-20 minutes no one came. Eventually the front desk just gave the bedding to me to change it myself. Not ideal by any means.
Excellent 8.0
The facilities were average, the room was small and 3 stars for cleanliness, breakfast was continental but ok, and the value was good.
Mediocre 2.0
Cons: Yes they said they need a card for incidentals and they charged my card 47 dollars fraudulently and was hoping I didn't notice so shame on them
Good 7.0
Pros: Room was clean and as expected for the price
Cons: The pool smell like a chlorine pit and wafts thru the first floor hallway, which is where I stayed. The breakfast looks like it came from WAlmart sale section....but to be honest I am not there to eat a buffet, just a good night's sleep for reasonable $$
Mediocre 3.0
Pros: The location
Cons: Although mostly clean (except for the marks on the walls), the carpet is seriously in need of upgrading, the room was way too small for such a large air conditioner, furniture was stained with burn holes. Budget room shouldn't mean seedy.
Mediocre 2.8
Pros: The bed wasn't uncomfortable.
Cons: The woman at the front desk was very rude. The elevator stunk of marijuana, which was mortifying to experience with my 5 year old daughter. The room was much smaller than advertised and the air conditioning in the room barely worked, even on the coldest setting. We did not experience the included breakfast. I was so irritated with my stay that we left as soon we awoke the next morning.
Excellent 8.2
off the beaten track so a little harder to find but quieter and better service
Okay 5.4
Pros: Decent place to stop for the night while traveling.
Cons: Out of the way, harder to get to from interstate 64 than I would have liked.
Good 7.1
Pros: The spacious room.
Cons: No comfortable chair to sit in - had to sit on bed all the time. No place to set anything down in the bathroom. Plenty of room for a shelf or vanity.
Good 6.0
Pros: Eh, there's nothing outstanding about this hotel. The rooms were clean, and we mostly used it as an overnight on a longer trip. It was cheap and we got breakfast in the morning. Wifi was fast.
Cons: A second room that was being used by my parents had a really bad smoke and cleaner smell in it. We also had to ask for a set of bedclothes for the pullout, and they didn't have any fitted sheets. We made due.
Excellent 10.0
Pros: staff was very helpful, and went out of there way to make are stay great, Went down to Beckley for a birthday party and to spend time with family I had not seem for a long time, the Staff went out of there way to make sure we was all take care of. The next time we come to Beckley we are sure to stay at Microltel,,,,
Excellent 8.0
Pros: Stayed in a suite that was very nice, comfortable and clean. The pool was clean and was handicap accessible.
Cons: The bathroom sink and tub drain very slowly. So they are clean until you use them but dirty from then on out. The freezer part of the refrigerator was the size of two ice trays and wouldn't keep anything frozen.
Excellent 9.3
Pros: Extremely nice and many confidences for the money.
Cons: I am always looking for a way to save money when on business. The hotel was great, breakfast was skimpy however. Bare minimum on what was served.
Microtel Inn & Suites by Wyndham Beckley East - Beckley
Rated no. 5
7.8
Good 7.8
Based on 2,732 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.3
Facilities
8.0
Location
8.9
Overall
8.0
Overall 7.8 Good
Based on 157 reviews
Cleanliness
8.2
Comfort
8.3
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.3
Location
9.1
Services
8.0
Staff
9.0
Cleanliness
8.2
Comfort
8.2
Location
8.9
Services
7.8
Staff
8.9
Cleanliness
8.8
Comfort
8.3
Location
8.0
Services
8.3
Staff
8.8
Cleanliness
8.4
Comfort
8.5
Location
8.6
Services
7.9
Staff
8.8
Cleanliness
6.5
Comfort
6.5
Location
7.0
Services
6.0
Staff
8.5

Excellent 8.0
Pros: Breakfast was very good. There was some construction in the building. It will be nice when that is done.
Cons: Finish construction.
Excellent 8.0
Pros: Nice common/breakfast are. All of the staff were friendly and helpful.
Mediocre 3.0
Pros: Location
Cons: Very few rooms were clean upon check-in. Ended up with a basement room that smelled very musty, next to laundry. Closet door was off it's hinges upon entering the room. WiFi and internet TV did not work well. Parking for lower floor was inconvenient.
Excellent 8.0
Pros: Hotel was clean and comfortable. Breakfast was good, about what we would have expected pre-covid but were unsure post covid.
Cons: Hotel and room could use some updating. There was some wear apparent in the bathroom, Hall carpet, etc. But not so bad as to give you the feeling it was rundown. Just needs some sprucing up.
Excellent 8.0
Pros: Clean and very friendly
Cons: Small bathroom
Good 6.0
Pros: location
Cons: coffee pot didnt work hair dryer didnt work small, dated room office staff not welcoming or friendly Unusual for a Hampton breakfast was good and the server was very nice
Excellent 9.0
Pros: Close to the interstate north. Free breakfast.
Excellent 10.0
Pros: I liked the hotel staff, they were very friendly and eager to please you!
Cons: The only thing I wish it had was an inside pool.
Excellent 10.0
Pros: Very personable and accommodating staff. Especially during the covid pandemic, the staff made us feel safe and welcomed.
Excellent 10.0
Pros: Really nice staff. Super clean hotel. Great shower and beds. Perfect for a good night's rest.
Poor 1.0
Pros: Easy access from highway and to food.
Cons: It was a hotel that accepted pets; my room smelled of pet dander; my allergies were horrible; the bed was way too soft and worn out; room was musty and uncomfortable.
Excellent 8.0
Pros: convenience
Excellent 10.0
Pros: The staff was really friendly.
Cons: The rooms are a little dated.
Excellent 8.0
Pros: Low flow shower heads should be replaced with something that provides adequate water for a decent shower.
Cons: Shower head
Excellent 10.0
Pros: Friendly staff, clean room, easy access to highway and decent breakfast.
Cons: No
Fairfield Inn & Suites by Marriott Beckley - Beckley
Rated no. 6
7.8
Good 7.8
Based on 157 reviews
Details
Reviews

Cleanliness
7.5
Comfort
7.6
Facilities
9.2
Location
8.6
Overall
8.4
Overall 7.5 Good
Based on 2,274 reviews
Cleanliness
7.5
Comfort
7.6
Facilities
9.2
Location
8.6
Overall
8.4
Cleanliness
8.6
Comfort
10.0
Facilities
10.0
Location
9.3
Overall
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
7.1
Comfort
7.3
Location
8.4
Services
7.1
Staff
8.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
8.9
Facilities
8.9
Location
9.1
Overall
9.1
Cleanliness
7.7
Comfort
7.8
Location
8.8
Overall
5.5
Services
7.5
Cleanliness
7.0
Comfort
7.0
Location
8.4
Services
7.1
Staff
7.9
Cleanliness
8.3
Comfort
8.1
Facilities
8.5
Location
8.8
Overall
8.4
Cleanliness
7.7
Comfort
8.0
Location
8.8
Services
7.7
Staff
8.4

Excellent 9.0
Pros: Being pet friendly was important
Poor 1.0
Pros: That I will never stay there again
Cons: Was insulted by staff on multiple occasions, Thursday night was threatened by stranger by pool with violence while looking out window at night Cops then show up claiming hotel says I was by pool naked and through me out, never by pool at all
Excellent 10.0
Pros: Great location for traveling! Very clean
Excellent 8.0
Cons: Receptionist at the front desk in the morning was not friendly
Excellent 10.0
Pros: excellent breakfast!!
Okay 4.0
Pros: The Cookies !!!
Cons: Starting at the front door, litter was present and the front door glass area hadn't been cleaned in quite a while. there was a sign in the lobby asking for forgiveness for the remodeling construction. This was the the only indication of a remodel, the sign. Most everything was old and worn out down. Even the luggage carts were old and falling apart. The elevators we all dinged up inside and noisy. Room was well worn. Breakfast was not great at all, and was barely warm, if at all. All this, and at $130.00 per night with fees tells me we won't go back.
Excellent 9.0
Pros: The breakfast buffet was very good. Very unexpected. The room was clean. The location was close to restaurants which made it convenient. The young lady who managed the breakfast buffet was very nice.
Cons: The young man who was the desk clerk was struggling to get people checked in but he was nice.
Okay 5.0
Pros: Clean
Cons: Very low water pressure and hot water at best was tepid. The pressure was so low it took forever just to rinse off.
Excellent 8.0
Pros: Convenient location
Poor 1.0
Pros: NOTHING
Cons: Non smoking room smells like someone is chain smoking. Hallways reek of pot smoke and cigarette smoke. Staff not helpful at all! Laundry facilities don't work at all... they are from the 60s... IF YOU'RE NOT INTO A PARTY HOTEL DONT STAY HERE!
Good 6.4
This was a very nice hotel around 15 or 20 years ago. I remembered this hotel as being very nice when I visited sometime between 2001 and 2004. I came back in 2021 and could tell immediately from the clientele that the place had completely changed. There were loud teenagers ruining the atmosphere the first day, which was a Saturday going into Sunday. They went into the dining area with bare feet and all the normal guests were disgusted. The kitchen staff tried to get them in line but the teenagers didn't comply. Learned there was a fire alarm set off the previous night and could hear pool noise until late and also the first thing in the morning. Noticed other guests complaining to staff. One of the elevators had clearly been used for smoking. It seemed like the staff did the best they could with this, but it seemed like it wasn't unusual, either. Several things in the room weren't ideal. The refrigerator was broken in two places and made an occasional clunking noise. The bathroom door would close itself. There was very little counter space. Only decaf coffee was provided in our room. The toilet roll dispenser was installed incorrectly with its two sides installed too close together. The roll wouldn't roll and we removed the roll in order to use it. It seemed dirty in the room. We figured out the cleaning staff was not ever going to come by the fourth day of our stay. A flier mysteriously appeared in our room informing us that the staff doesn't clean unless you request it. It seems like that flier should have been there the first night of our stay, not placed in our room during the fourth day. It was really strange to have that fllier appear on our table with the room left untouched. There were many other little things that were off. It was a really good value though and the breakfast was a real breakfast. I wouldn't come during a weekend ever again, but I might stay for a one night stay if I had to find a room in the area again and needed a place with
Okay 5.2
The mattress was from 1980 and felt like sleeping in a box of springs covers in napkins.
Good 6.0
Pros: Free parking
Cons: The decor was college like only worse.
Good 6.0
Pros: The staff
Cons: Wasn¿t really clean, hallways needed vacuuming.
Good 7.0
Pros: Quiet location, 1st fl room, good breakfast, good staff. One outstanding front desk clerk, took care of finding an item I'd left at the last visit, and making sure I got it upon return. Room spacious & generally clean, handy to front desk.
Cons: Handicap room not ADA-compliant. Hall entrance on angle & couch by front door made it hard to get hotel cart in. A wheelchair could not negotiate the space. Do not grab bars by toilet. Few in shower. Neither staff nor guests wear masks. Ate breakfast
Okay 4.0
Pros: breakfast
Cons: shower temp difficult to adjust. tv did not work properly.
Good 6.0
Pros: Location is quiet, and removed from the interstate, yet within walking distance of Cracker Barrel. The 1st fl. rooms very convenient for bringing gear. Breakfasts a good variety. Some staff were great (p.m. check-in & a.m. check-out), but not night.
Cons: Room "2 queen" was 2 "doubles." Linoleum fl. TV remote stopped working. Had to unplug TV to turn off. Night desk clerk no help. Offered another rm, but we were in pajamas! Bathroom fl had some spots and crumbs upon arrival. NOT a 3-star! Wifi spotty.
Okay 5.0
Cons: Outdated, unclean rooms. Overpriced room. Incompetent staff. We won¿t come back.
Excellent 10.0
Pros: Pool and breakfast
Good 7.0
Cons: Didn¿t get room we requested. Treadmill not working properly.
Mediocre 3.0
Pros: Staff was friendly and helpful.
Cons: Surfaces in room were dusty and sticky. Dead bugs on the floor. Stains on the walls.
Mediocre 2.0
Pros: Nothing
Cons: This hotel was loud, with lot of people constantly gathering and smoking and drinking near the front entrance. The rooms were small and cramped. The decor was dated, the beds were not comfortable. The bathroom was not clean.
Excellent 9.0
Pros: Location and senior friendly. Also a very nice breakfast!
Okay 5.0
Pros: Clean hotel and friendly staff. Really good continental breakfast.
Cons: Felt slightly dated, needed a facelift remodel.
Excellent 10.0
Pros: Everything exceeded expectations Great price to value Clean large room Great breakfast good location friendly staff
Cons: Not at all
Excellent 9.0
Pros: Clean. Covid safe. Away from hi-way. No noise. Close to Cracker Barrel restaurant. Good breakfast for Covid times.
Cons: None
Excellent 8.0
Pros: The lay out of the room was excellent like a suite was not expecting that at all.
Cons: We stayed there many years ago when it was brand new. It is a lovely place but it seems like it could use some major updating as far as the rooms go. Maybe you are in the process, the outside looked like it had recently been painted. Overall satisfied.
Okay 5.9
We were put next to a vet noisy utility room that rumbled every 15 minutes
Good 6.0
Pros: Large room great breakfast Wi-Fi awesome
Cons: Had to walk thru gauntlet of smokers at entrance, including guests and staff. Entrance littered with cigarette butts. Entrance is not a good smoking area. Staff need own smoking area, not out front . Staff at check in had no name tags or apparrel
Good 6.0
Cons: Seemed a little worn out for the star rating
Excellent 10.0
Pros: The hotel had a nice little seating area out front. Pool and hot tub were nice, breakfast was delicious and beds were comfy! The room itself was large with a king bed and adjoining area with couch and TV.
Cons: The air conditioner for our specific room was a little noisier but didn¿t interfere with falling asleep.
Okay 4.0
Cons: room was dirty, hair in the sink a d shower.
Mediocre 3.0
Pros: Leaving
Cons: yes, beds were not comfortable, TV quality bad, no TV guide, no USB ports
Good 7.0
Pros: The room itself was great. Overall, the room was clean.
Cons: The pool was disgusting. It had film on the surface and the water was so cloudy you couldn¿t see the main drain in the deep end. This is a huge red flag. The front desk said the pump was broken and the maint team hasn¿t been trained. But still o
Mediocre 3.0
Pros: Breakfast was decent
Cons: The room was not clean. My wife and inspent about 45 minutes cleaning after taking pictures of how unclean it was as well as lysolying everything because if they didn't clean well they probably didn't disinfect anything.
Mediocre 3.0
Pros: Location and spacious room. Decent breakfast and grab and go bags
Cons: Lobby unkempt.Doors/elevators dirty.Fridge cabinet was rotted/dirty.Had to ask for bedding for all sofa beds for 3 queen suites.Not enough towels for entire stay for three queen suites for both days? Bedding was wrinkled/looked sloppy/very disappointed!
Okay 5.2
When entering our room, it had not been cleaned. Was put into another room, in which the toilet didn't work & had a very noisy air conditioner. Reported the toilet twice, but employees seemed unconcerned.Had to request bedding for the sofa bed. Hotel just very run down and not very clean for $160 a night! Will not stay here again. There are several other hotels in the area so I recommend trying one of them!
Good 7.0
Pros: Location
Cons: Bedding is very thin. Amenities are scarce.
Poor 1.0
Pros: Location
Cons: My wife jewelry was stolen. Filed police report only to find out that is a common problem at that hotel.
Good 6.0
Pros: breakfast
Cons: parking was horrible
Mediocre 2.0
Pros: The pool
Cons: Ants in our room
Mediocre 2.0
Pros: Pool
Cons: Room smelled funky. Found wrappers on floor. A big wad of sugary substance on chair. Not worth what I paid.
Mediocre 3.0
Cons: Not clean and dated
Okay 5.0
Pros: location was great. staff was friendly. room was spacious
Cons: 1. the pool was dirty and had bugs and was out of towels 2. pull out bed in the suite was dirty 3. there were no carts available when I wanted to leave at 4:30 am. Staff - stop other guests from doing this. It's just plain selfish. Call it out for what
Okay 5.0
Pros: The breakfast was pretty good. Well stocked, several options.
Cons: Pool area right next to dining area and lobby, floors and table/chairs constantly wet. Very noisy hotel both inside and out. Outside patio although very nice and roomy was always very crowded with kids running around.
Okay 5.0
Cons: Dated fixtures and furnishings for $--- per night. Carpet stains. Mild smell issues.
Mediocre 2.0
Pros: Location and price.
Cons: Not clean. Water pressure very bad. Tub and fixtures in bad repair. No enough blankets on bed.
Okay 5.0
Pros: Been few yrs since stayed here- def not like before.See below.Also Was disappointed didnlno fruit as option at breakfast.I talked w/another family.They found open liquor bottles in room & moved to another room. Marked wouldrecommend because I'm nice
Cons: Room didn't seem cleaned well. Found hair tie & used toothpick/floss in bathroom. Refrigerator full of drinks partially drank & food.Took food to front desk & asked if really changed our bedding, said yes. I wasn't so sure. Deadbolt didn't work either.
Okay 4.0
Pros: The staff was friendly and the pool was nice. The halls were quiet. Pet friendly.
Cons: I¿m not sure if it was because I had a pet with me and maybe the older rooms are reserved for that but my room was old and not what was expected for what I paid. The pictures online were not what my room looked like at all!
Poor 1.0
Cons: Mattress is so bad ,
Poor 1.0
Pros: The room was spacious but had stains all over the couch and gave us a pet room when we didn¿t request one.
Cons: The front staff wasn¿t pleasant at all. The lady was rude and blamed us for booking a pet room when I showed her our reservation and we didn¿t select a pet room and showed up at 17:00 to tell us our room wasn¿t ready.
Okay 4.0
Pros: Can¿t think of anything
Cons: They were very full but still cleaning rooms at 9:30pm. Only one towel in the room. First room we were given was wrong bed type and toilet was not clean. Dirty In general.
Mediocre 2.0
Pros: The location was convenient.
Cons: Staff only talked to each other about their bad day. We got our room key and opened the door to see another guest inside. Staff not apologetic. We were "upgraded" to a suite in which 5 of the 6 bedroom lights were broken/missing bulbs, & toilet broken.
Poor 1.0
Pros: The lady checking us in was nice.
Cons: The room wasn't cleaned very well, something nasty on the end table, there was no mattress pad on the bed, we found a snuff can under the mattress, the bed wasn't comfortable at all and we never received our receipt when we checked out
Poor 1.0
Cons: The beds were uncomfortable and our room was near the stairwell, I was up all night to the noise of the slamming doors from the stairwells.
Poor 1.0
Pros: Terrible stay! Room door was not locked and was blocked open when we arrived. Smelled terrible. Bedding not neatly made and cover had holes. Walls all marred and looked dirty. Shower tub DIRTY. Hand lotion seal was broken. Food under table on floor W
Cons: Will not recommend or stay at this place again. The room door was locked open when we arrived. Smelled terrible. Food underneath table. Dirty tub. Seal on hand lotion broken. Entire room looked dirty and marks on walls
Excellent 10.0
Great room, great service
Poor 1.0
Pros: Locational times for extra blankets and they never came.
Cons: Customer service was awful. Called front desk for blankets and they never came. Also very strong odor of Marijuana. It was so bad the next morning it was so cold and housekeeping had the window in hallway open and it was down right freezing.
Poor 1.0
Pros: The front desk lady was nice.
Cons: The entire hotel was horrid. The entire building reeked off pot. The rooms were out of the 1980s. The fire alarm ended up going off at 1am and it wasn't resolved until sometime around 4am. Only staying at Hamptons or holiday inns now.
Excellent 10.0
Had a beautiful remodeled king-size suite. New carpeting throughout, had a separate room with a couch and chair and table. Very reasonable price. Very nice friendly helpful staff. Very good experience. We were also able to bring our dog with no additional charges.Would highly recommend.
Excellent 10.0
Pros: Pet friendly
Cons: Coffee
Excellent 10.0
Pros: Pool, spa, and hot tub were well-maintained. Room was clean. Staff was friendly. Breakfast was delicious and had a nice variety of foods.
Cons: Nothing, really. Very pleased.
Excellent 10.0
Pros: Very comfortable bed and room, very quiet.
Okay 4.8
Pros: The room size and the bed was comfortable.
Cons: The toilet clogged up, the heat didn't work, and the furniture was very cheap and uncomfortable. I would have been more comfortable,spending half the amount of money I did and staying somewhere else in the same area. I asked for a quiet room so apparently that really means putting me on the top floor as far as possible from the elevator.. Kids ran up and down the hall all night screaming. Overall a terrible experience.
Excellent 10.0
Pros: Came late but had no problem checking in.
Cons: Staff was extremely busy.
Excellent 10.0
Pros: Staff was friendly. Room was comfortable. Location was convient to the interstate
Cons: Power was out for most of the stay (not their fault) but detracted from the overall staw
Excellent 10.0
Pros: Fair price
Excellent 10.0
Pros: Every year we stop at this exact hotel as we go to and from the beach. We have three kids 7, 9, & 11 and this is a major highlight. The indoor outdoor pool combo is what the kids love the most, but the especially the adults love the outdoor hot tub. The front desk staff was helpful and friendly- exactly what we have grown to expect. You can't beat the price.
Country Inn & Suites by Radisson, Beckley, WV - Beckley
Rated no. 7
7.5
Good 7.5
Based on 2,274 reviews
Details
Reviews

Cleanliness
7.4
Comfort
7.6
Facilities
7.3
Location
8.1
Overall
7.3
Overall 7.1 Good
Based on 441 reviews
Cleanliness
7.4
Comfort
7.6
Facilities
7.3
Location
8.1
Overall
7.3
Cleanliness
8.0
Comfort
7.3
Facilities
8.0
Location
8.6
Overall
7.0
Cleanliness
6.9
Comfort
7.0
Location
7.8
Services
6.6
Staff
8.2
Cleanliness
7.6
Comfort
7.8
Location
8.2
Overall
10.0
Services
7.3
Cleanliness
6.9
Comfort
7.3
Facilities
7.0
Location
7.7
Overall
7.0
Cleanliness
8.3
Comfort
8.2
Facilities
5.9
Location
8.2
Overall
5.9
Cleanliness
8.4
Comfort
8.4
Location
9.1
Services
8.8
Staff
9.1

Excellent 8.0
Pros: Didn't know there was a breakfast. Yes, I could have asked. I thought I would have been told the hours it was being served if there was breakfast.
Good 6.0
Pros: Great soft pillows and comfy bed.
Cons: The curtains were sheer and offered no privacy! I had to get dressed and undressed in the bathroom. Also, There was an odour in the room, perhaps chemical? Fortunately I had a diffuser with me with essential oils.
Excellent 8.0
Pros: cheap. clean. great staff. decent location.
Cons: breakfast was awful. really nothing eat but frozen breakfast sandwiches and cold cereal. cheap price allows you to grab food out though…
Excellent 8.0
Pros: Coffee was good no hot food or bagels or toast .no milk orange juice was still frozen.
Cons: Whole breakfast could have been better .stayed at this hotel before used have hot food
Good 7.0
Pros: Location
Cons: No handicap rooms on first floor. Handicap rooms on second floor at the very end of the hallway. No helpful for HANDICAPPED individuals.
Good 6.0
Pros: No packaged foods. Room is basic Bed is very firm.
Cons: More comfortable bed
Excellent 10.0
Pros: We frequently travel with several different groups both statewide and the Southeastern US which involves a lot of hotel stays. this was by far one of the cleanest and nicely maintained properties we have ever stayed in. The staff was always willing to assist with any request we had. The front desk was pleasant and helpful, The housekeepers were friendly and provided anything we needed our room was spacious and very clean, no weird"hotel"smells. The breakfast lady was awesome. She kept the breakfast bar well stocked and the sitting area extremely clean and neat. Your maintenance man was always busy as well. always saw him mopping up or fixing something. We were in town for a funeral so the friendless and efficiency of your staff was extremely appreciated.. I am sorry I didn't get the names of your staff to specifically thank them but there was not one individual who did not go above and beyond!. People will always take the time to complain when something is wrong..but never take time to let people know when they have ALL done a GREAT job!! Thanks for your hard work
Cons: Can't think of anything.
Excellent 9.0
Pros: Our stay there was funeral related and we had other family members stay in various rooms. The lobby and breakfast areas were very welcoming for evening gathering to catch up with distant family. We had a pet friendly room. I was concerned about the smell from previous animals. Our room smelled good and clean. My dogs weren't even curious about checking smells from the room which overall ,was clean. This was our 4th visit to the area this year to see family (1st time at this hotel). With the price and pet friendly rooms, this hotel has made this trip more manageable.
Cons: Breakfast only lasted until 9am. Many hotels go until 10. So, when I went to get breakfast for our family of 5 at 9:10 am, the attendant was not very welcoming.
Mediocre 3.0
Pros: NOTHING
Cons: CHANGED ROOMS THREE TIMES BEFORE, ONE WAS ACCEPTABLE. NO MAID SERVICE DUE TO COVID RESTRICTIONS. ADVERTISED-HOT BREAKFAST=NOY HEAT & EAT SANDWICHES= NOT COOL FOR - FOR QUALITY ACCOMADATIONS
Okay 5.0
Pros: Location
Cons: AC was broken, just fan worked. Had to go buy a fan to make it thru the night. Toilet was loosen from floor, water leaking. Shower head needed to be tighten, leaks.
Good 6.0
Pros: Location
Cons: The rooms had a bad smell. We. changed rooms 3 times.
Poor 1.0
Pros: Location
Cons: There were ants in the room and bed. The tub drained very slowly. Heavy smoke smell.
Excellent 8.0
Pros: The staff was nice I loved that it was pet friendly it was in a great location and we were satisfied
Cons: No
Poor 1.0
Cons: Cheap toilet stopped up. Glass doors and windows in lobby were filthy. Mattress in room had a hump in the middle. It was far past needing to be replaced.
Mediocre 2.0
Pros: Nothing¿
Cons: Everything needs updating and the Breakfast was a joke and the coffee was awful!!!
Okay 4.0
Cons: Old building that they used paint to try and look new. Air conditioner made horrible noise all night and room was still humid. Bathroom fixtures were not clean and towel rack was ready to fall off the wall. Definitely not worth the money.
Mediocre 3.0
Pros: I liked the location
Cons: It smelled bad, like cigarette smoke that had been sprayed over with something.
Excellent 10.0
Pros: Room was clean and I particularly liked the mural on the wall ¿ it looked like we were outside in the forest. The beds were a bit on the firm side but not too bad. The staff members were very nice and made us feel like valued guests.
Cons: Parking was a bit challenging. It would be nice if they had more handicap parking spots.
Okay 5.9
The bed was very comfortable. When I asked if there was a hairdryer in the room, I was told there would be one, and there wasn't. Breakfast was just meh. On the plus side, it was very quiet.
Excellent 10.0
Pros: Convenient to food locations and to interstate. Very quiet for location. Staff very friendly. Pet friendly. For an older hotel it was very clean and maintained. The maintenance man was very helpful when we had so.e issues with our motorcycle.
Cons: Drain was a little slow to drain. Outside entrance door did not lock so could not use key card to enter but door just pulled open.
Mediocre 3.0
Pros: Staff and location
Cons: Sooo many things wrong. Dirty. Shower and phone broke. Initially no towels, tissues or trash bags. Hairs in the bed. Breakfast was very poor and and as advertised. Like everywhere else, very short staffed
Okay 4.0
Pros: The evening check staff was friendly
Cons: The curtains in the room were all broken and unable to close all the way, the bathtub was dirty. It was pretty loud as well.
Good 6.0
Pros: economical price , easy convenience to highway
Excellent 10.0
Pros: The staff went out of their way to accommodate. Felt very safe and comfortable.will definitely stay here again
Cons: Nothing everything was great
Mediocre 2.0
Pros: Location
Cons: No breakfast as was advertised. Rooms were small. Hotel had been renovated. Bedding was good but a/c unit was loud and difficult to set. Price was to high for quality. Clarion name was degraded by this location.
Excellent 9.6
Have given them good review because of clean room and friendly service.
Good 6.0
Pros: Location
Cons: Room we were given was not properly cleaned: missing towels, leftover food in refrigerator.
Excellent 10.0
Pros: Best hotel for the price we have ever stayed in!
Cons: No, it was all good.
Good 7.0
Pros: Everything was new and very nice looking
Cons: I am allergic to mold and the smell was so bad that I spent most of the night in our truck while my husband stayed in the room.
Mediocre 3.0
Pros: The tv was great and the lobby looked refreshing.
Cons: Breakfast was only granola bar and bran muffin. The shower took too long to heat up and the faucet was loose. The hallway smelled funky.
Okay 4.0
Pros: Location was where we needed. Lots of options around for food.
Cons: Tub drained slow, morning desk was not empathetic to issues, a/c got carpet all wet, springs in bed poking my back all night. Very uncomfortable beds.
Good 6.0
Pros: The Italian Restaurant a block away had delicious food. Price very reasonable.
Cons: The Country Inn and Suites was a much nicer Hotel I will not stay here again.
Mediocre 3.0
Pros: Nice shower with good water pressure; beds were comfortable.
Cons: We switched rooms because of hair in the beds and possible blood on the sheets. 2nd room a bit better but still had some hair, floors dirty with hamster feed, crumbs, children’s coloring paper under the bed. Hair in the shower. Not a goo
Good 6.0
Pros: good shower
Okay 5.0
Pros: Pool.
Cons: The room stunk.
Poor 1.0
Pros: The pool was a blessing. As an aqua-holic, it means a lot.
Cons: 1. There was NOBODY at the front desk, EVER! 2. The coffee pot was missing a doo-dad. 3. The pool area was full of litter and old towels. 4. BOTH ice machines weren't working. 5. The curtains didn't close - bright lights all night! West by God Virginia...
Excellent 10.0
Pros: The lady working up front was real nice about switching the rooms to were it had a view and was very pleasant about it.
Cons: None
Good 6.0
Pros: Location is hard to get to but is in an area with a lot going on.
Okay 5.0
Pros: Close to the interstate, friendly staff.
Cons: Although the furnishings were modern, the room smelled like a locker room.
Excellent 9.0
Pros: Great location right off the interstate.
Cons: The rooms were somewhat dated, and the beds were uncomfortable. Squeaky ld spring mattresses.
Excellent 9.0
Pros: location and staff were helpful
Cons: I had to clean room both beds had dirty sheets and dried food. And the carpet wasn’t vacuumed .
Poor 1.0
Pros: Bed was uncomfortable and the manager was rude!
Cons: Manager was rude!
Good 7.0
Pros: Room was clean. Bathroom was clean. Comfortable bed. Good breakfast.
Cons: Wish they had queen beds. They only had double. Also there was a leak under the air conditioner/heater. Left a puddle so when my husband went to get into bed his feet got wet. The manager was very nice and said he would have it taken care of.
Excellent 10.0
Pros: relaxing staty
Excellent 10.0
Pros: Close to the highway. Clean and comfortable. Staff was very friendly. The lady fixing the breakfast was very attentive and kept the area clean.
Cons: Nothing we didn't like.
Good 6.0
Cons: Room smelled musty. Ants crawling around at times.
Okay 5.0
Pros: The hotel was right in our route.
Cons: The hotel is under renovation and public spaces felt dirty. Baseboards are missing and drywall debris is all over the new carpet. Elevator was broken and Stairwells were dirty. Room was fine.
Mediocre 3.0
Pros: Nothing.
Cons: The hotel is under renovation. My room was freezing on one side and hot on the other. The A/C unit was dripping water. The room was dirty and my wife woke up with itchy eyes because of the lack of cleanliness.
Mediocre 2.0
Pros: Close to Highway
Cons: Smells terrible, room dirty, staff unaccommodating. Not worth more than $'--- total, and that's being generous.
Okay 4.0
Pros: it was late, i needed a place to stay and it was there
Cons: i think the star rating was probably a good whole star over rated. definitely not a 2.5 star motel
Okay 5.0
Pros: Front desk was helpful and friendly. Breakfast staff was the sweetest lady we've ever met. Everybody in that room was HER guest. She went above and beyond to make sure everyone was happy.
Cons: They we're doing construction on the hotel so it was in a bit of disarray. The entire floor creaked when walking and the walls/ doors were so thin you could hear absolutely everything going on in the hallways.
Okay 4.0
Pros: Free breakfast was ok.
Cons: There was a wet area of carpet in our room. Kind of gross to step on unknowingly.
Mediocre 3.0
Pros: Location
Cons: Yes. There was a 1/4 inch gap completely around my door which allowed a good amount of hall way light in and noise not to mention i i could see compleatly into the hallway. Felt very insecure in the room. Would love to show you the picture i have.
Okay 5.1
Pros: Convenient to interstate.
Cons: Heat/AC unit was broke. It was below freezing outside and very cold in the room. Could hear the person in the room above ours walking around all night; sounded like a herd of elephants,
Excellent 9.0
Pros: The parking lot was large, which was helpful since we had a 26' Penske moving truck.
Cons: There was a hint of smoke odor in the halls and room.
Clarion Pointe Beckley I-77 - Beckley
Rated no. 8
7.1
Good 7.1
Based on 441 reviews
Details
Reviews

Cleanliness
7.3
Comfort
7.5
Facilities
4.5
Location
8.3
Overall
5.0
Overall 6.8 Good
Based on 255 reviews
Cleanliness
7.3
Comfort
7.5
Facilities
4.5
Location
8.3
Overall
5.0
Cleanliness
4.8
Comfort
5.2
Facilities
4.0
Location
7.6
Overall
5.2
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
7.0
Comfort
7.1
Location
7.9
Services
6.9
Staff
7.8
Cleanliness
6.6
Comfort
6.0
Facilities
6.0
Location
8.6
Overall
6.6
Cleanliness
7.5
Comfort
7.6
Location
8.5
Services
7.2
Staff
8.0
Cleanliness
8.5
Comfort
8.5
Location
9.0
Services
7.5
Staff
8.5
Cleanliness
7.9
Comfort
8.4
Facilities
5.2
Location
9.0
Overall
5.2
Cleanliness
9.0
Comfort
9.0
Location
9.4
Services
8.8
Staff
9.0

Excellent 10.0
Pros: Staff was very friendly and the room was comfortable and eatery were very close.
Excellent 9.0
Pros: clean room
Cons: problem opening room door , clerk believes battery needs replacing.
Excellent 10.0
Pros: Quiet and clean
Cons: Na
Excellent 10.0
Pros: Friendly nice staff
Cons: The rude foren lady when i checked out
Excellent 9.0
Pros: Nice staff
Cons: How hard the bed was
Good 7.0
Cons: breakfast bar left a little to be desired.
Excellent 10.0
Pros: it was easy to find and dogs were allowed
Excellent 8.0
Pros: Friendly and clean
Cons: Parking
Excellent 10.0
Pros: General Manager was excellent. Very friendly. Location of the hotel is great, close I-77 and I-64. Room was very clean. Comfortable bed. Close to restaurants, gas stations. Walking distance to small veterans museum. Residents were very polite & friendly.
Cons: The night staff who was working, wasn't a happy camper. Doesn't have elevator for the second floor.
Good 7.0
Pros: Large room with two chairs and a desk.
Cons: No elevators
Good 6.0
Cons: Hall carpet was dirty. Pool was closed and although I think they were working on it it was disgusting.
Excellent 8.0
Pros: the bed
Cons: parking
Okay 5.0
Cons: The pool was closed, I pick the the hotel because of the pool
Okay 5.0
Pros: Location
Cons: Rooms were old, needs renovation.
Excellent 8.0
Cons: Refrigerator didn't work. TV to small.
Excellent 10.0
Pros: The staff make you feel like family
Cons: I cant think of anything I didnt like
Excellent 10.0
Pros: Staff was extremely nice and helpful.
Good 6.0
Pros: location
Cons: noisy. i worked midnights and slept during day. got cery little sleep. people were in hall yelling back and forth and loud music
Good 7.0
Pros: Cleanliness and location.
Cons: The staff wasn't very knowledgeable about what there rooms had to offer, via TV accomodations and they checked me into a non-smoking room when I made a reservation for a smoking room.
Excellent 10.0
Pros: Very nice staff
Cons: No
Good 7.0
Pros: price
Cons: no breakfast
Excellent 10.0
Pros: Location is great, and rooms are nicely sized.
Cons: Due to Covid they have no breakfast (Not even "go bags" that many other hotels are offering, and no pool.
Excellent 10.0
Pros: Clean room Friendly service Fair price
Mediocre 3.0
Pros: Location
Cons: I asked for a non smoking room. They put us on the second floor where there are smoking rooms. The whole floor was awful. Asked if we could change rooms. They said none available. We ended up leaving after one night.
Excellent 8.0
Pros: Very clean and friendly staff, close to several restaurants and amenities
Cons: The Hotel was great. The hotel staff were very accommodating and friendly
Mediocre 3.0
Pros: Location was close to freeway we were traveling. Close to food and gas as well.
Cons: Bathroom was not clean and the person working at the desk was very unhelpful.
Good 7.0
Pros: I got a good price
Okay 5.0
Pros: The staff were friendly and helpful. They were the best thing about the place.
Cons: We had a smoking room, as requested. This hotel had been recently renovated, yet the chair in our room had stains all over the seat that looked as though someone was incontinent. It was just gross. Other than the chair, the room seemed clean.
Poor 1.0
Pros: Priced reasonably and the location was right off of the interstate.
Cons: Was given a dirty room. Moved to a clean room that smelled like cigarettes but was labeled non smoking. Very dirty hotel.
Good 7.0
Pros: Location convenience.
Cons: Breakfast was lame. Totally just cereal and bagels. No fruit at all!
Good 6.0
Pros: The hotel was clean and had everything we needed.
Cons: The breakfast was very limited, and there was no elevator available.
Poor 1.0
Pros: Location was the only perk.
Cons: I arrived for check in my hotel room was left open, had not been cleaned. Beds were stripped but no clean sheets. Bathroom was filthy (pee stains on the toilet) and no towelsWhen I called down I was told they couldn't leave the front. Had to clean mysel
Good 7.0
Pros: Convenience to highway, price, quiet rooms.
Cons: No - it was fine & what we expected per price & stars.
Poor 1.0
Cons: The room smelled of sewer gas , the upstairs occupants was very loud and was making some kind of noise all night we stayed one night left and found a different Hotel
Okay 5.0
Pros: location
Cons: overpriced for the quality
Mediocre 3.0
Pros: On the main road, close to the needs I have.
Cons: Housekeeping did not come for 2 days, when I informed the desk and got new towels, I was promised it would be fixed, and it wasn't. Hair that wasn't mine on the bed and toilet upon arrival.
Poor 1.0
Cons: Management couldn't care less about their guests
Poor 1.0
Pros: Leaving
Cons: There were no elevators, the guy at the front desk spoke in one word sentences, and there was a ring around the bathtub.
Mediocre 2.0
Cons: There was blood on the bathroom floor and what looked like mold growing under the sink also. Dog poop in the parking lot as well as dogs barking ALL NIGHT LONG. Room key didnt work had to get it reset 3times.
Mediocre 2.8
Pros: It was close and the price was decent. Continental breakfast was the best thing.
Cons: The entire building smelled like cigarette smoke. Bathrooms were not clean, linens had old stains on them All applicances were old.
Okay 4.8
Pros: Polite Staff, okay breakfast, location to freeway
Cons: Obvious smoke from non-Smoking next room, cigarette hole and hair on sheets, old wore out mattress, half used shampoo bottle in bathroom (maybe they were going green), banjo music from the woods...
Good 7.0
Pros: STAFF WERE EXTREAMLY FRIENDLY AND HELPFUL .
Cons: REQUESTED A SMOKING ROOM . FIRST NIGHT WAS PUT IN NON SMOKING .
Okay 5.0
Pros: covenient
Okay 5.7
Pros: Very convenient location
Cons: The room was clean but the bed sheets and pillowcase were very uncomfortable. I wasn't expecting silk, but they were rough and uncomfortable.
Okay 4.0
Pros: The staff was excellent, polite, helpful. Power went out due to storm and they provided as much lighting as possible. Housekeeping did a wonderful job providing soap, etc.
Cons: The carpet was filthy.
Okay 4.5
Pros: Location
Cons: No hit water in shower. Residual spirits arguing!
Mediocre 2.0
Pros: It smelled like cigarettes and the attendants were smoking in the back if they were not tending people, though they were nice lady's. the bedding had burn holes and one of the pillows had blood on it. the linens smelled like someone had slept in the bed before us. UGH... I will never stay there ever again. I will sleep in my vehicle. It was disgusting!!!!
Cons: everything. too bad it was so late at night, we would have gone elsewhere.
Okay 4.0
Pros: The price was right for a last minute trip and location was fine for the business I was meeting at.
Cons: I booked through a third party and they made a mistake and reserved me into a smoking room. I was informed on check-in there was nothing they could do (not even do an upgrade that I was willing to pay for) because they didn't have the ability to integrate with those systems, short of cancelling my original booking (which was non-refundable) and making a new reservation. After a long winded explanation from the counter about why he wasn't to blame for the issue, I ended up in the smoking room which had cigarette burns in the ceiling and carpet, smelled smoky, and seemed dingy.
Excellent 8.0
Pros: The room was clean, linen was fresh, television worked well, heater/air conditioner worked well, bathroom was clean and everything worked well. I would stay there again.
Cons: No one was at the front desk when I checked out. I didn't stay for the continental breakfast because it did not look appealing--very skimpy offerings. The noise level was a bit high--the walls must be paper thin.
Mediocre 2.5
Pros: Nothing!
Cons: BE ALERT! Live bugs on the bed sheets, Smoker room and hotel, NO elevator! It was advertised as a non-smoker, but they gave me a filthy smoky smelly room. furniture was sticky and not clean. Toilet was stained brown, the whole building smells like ashtray. I complained and they refused to change the room nor to refund the money! I did not stay more than a few minutes and returned right back, Had to go to Marriott and gladly stayed there across the street from this hotel. they falsely advertised this hotel and things are not as what they say online! I would never stay there even for free.
Excellent 8.0
Pros: Nice clean room. Good size.
Cons: Smoke detector in our room missing Naked wires only. No elevator.
Mediocre 2.0
Pros: Nothing.
Cons: Guest service was rude. Rooms were smokey and dirty. Didn't sleep at all!
Good 6.0
Pros: location was great, lots of restraunts to choose from and easy access to 77.
Cons: The nice young man at the front desk confused me ....He was dressed in a stocking cap and jeans and a coat , so I wasn't sure if he worked there?? The hotel looked like it needed tlc. The breakfast was the worst I have ever seen .I didn't feel comfortable with the cleanliness enough to even eat there.
Howard Johnson by Wyndham Beckley - Beckley
Rated no. 9
6.8
Good 6.8
Based on 255 reviews
Details
Reviews

Cleanliness
6.8
Comfort
6.9
Facilities
6.0
Location
8.2
Overall
6.4
Overall 6.7 Good
Based on 623 reviews
Cleanliness
6.8
Comfort
6.9
Facilities
6.0
Location
8.2
Overall
6.4
Cleanliness
6.0
Comfort
6.0
Facilities
4.0
Location
8.0
Overall
6.0
Cleanliness
6.4
Comfort
6.7
Location
8.2
Services
6.3
Staff
8.0
Cleanliness
2.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
4.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.2
Comfort
7.2
Location
8.4
Services
6.9
Staff
8.5
Cleanliness
6.5
Comfort
6.7
Facilities
10.0
Location
7.7
Overall
10.0
Cleanliness
6.8
Comfort
6.8
Facilities
4.0
Location
8.0
Overall
5.6
Cleanliness
7.1
Comfort
6.5
Location
7.9
Services
6.7
Staff
8.1

Excellent 10.0
Pros: Location to the interstate easy on easy off
Excellent 9.0
Pros: Very clean and comfortable room... especially the bed.
Cons: Room directly across the hall apparently had a problem with their door not latching/ closing so we could hear them slamming the door in an attempt to lock the door.
Mediocre 2.0
Pros: Breakfast and the staff were froendly
Cons: Rooms were not clean. We asked for new room and it was Ali’s not clean. Bed was horrible. Mattresses were old and uncomfortable
Excellent 10.0
Pros: Everything
Excellent 8.0
Pros: Very quiet for having a lot of people. Place was well located. The room door was slanted and allowed a lot of light into the room at night.
Cons: Door was slanted allowing a lot of light into the room. The heating/cooling system was difficult to manage. Cigarette burns in the comforter for being a non-smoking room.
Mediocre 3.0
Pros: Nothing. Room smelled of cigarettes had burn holes in bedding.
Cons: Toilet kept running all night wake you u up. The staff was rude. Hot breakfast was a joke. To say on their page a hot breakfast and it's waffles only then muffins. Have staff stop you (house keeping) asking if your leaving and what room was you in.
Okay 4.0
Pros: Nothing low quality
Cons: Musty old Rugs worn
Okay 5.0
Pros: Location
Poor 1.0
Cons: The hotel was old, dirty, run down and had a musty smell about it
Good 6.0
Pros: It is easy to get to from the interstate and the rate was good. Beds were comfortable enough. The man on duty at the front desk cleaned the toilet himself when we found that it hadn¿t been cleaned when we arrived.
Cons: The room had not been cleaned well. The toilet was dirty and there was a beer bottle cap left in the bedside table. The man at the front desk cleaned it himself since the cleaning staff was gone.
Excellent 9.0
Pros: Location, size of rooms
Cons: Nothing, other than it is in dire need of an update!
Good 7.2
The pool was closed, but the beds were comfortable. This property seems to have central air conditioning so there was no loud hvac unit turning on and off. The temperature was very comfortable
Poor 1.0
Pros: The location was great..
Cons: Staff bathrooms just rude
Poor 1.0
Cons: Dirty
Okay 5.0
Pros: Nothing really. It was clean.
Cons: The area it is in and it very outdated and needs new paint and updating.
Mediocre 3.0
Pros: The people at the desk were friendly and prompt.
Cons: The floors were very dirty, the blankets had burn holes, and the furniture was dated and damaged.
Mediocre 3.0
Pros: Location
Cons: Very noise. We had two rooms could not sleep much. We had two young granddaughters with us. 18 months and four years old, Not a good night! We were awoken by two of the hotel staff Arguing about the lack of work hours and who was getting more! 7:40 am.
Excellent 8.0
Pros: Convenient location and cleaner than the last hotel we stayed at in Beckley. Staff was friendly and the hotel wasn't loud.
Cons: Internet said breakfast was included. It was not. Hotel is dated, could really use a facelift.
Good 6.0
Pros: Location and staff
Cons: We should have been told construction would start at 5:30 am. Loud equipment and yelling construction workers was not how we expected to wake up after getting in late. A wrinkled note on the door was not the way to ¿tell¿ guests.
Excellent 8.0
Pros: convenient location
Cons: breakfast unavailable due to covid restrictions, so certainly understandable
Good 7.0
Pros: The location was great
Cons: There needs to be more attention when cleaning the rooms.
Excellent 10.0
Pros: The staff was very helpful - especially at the check-in desk. The free breakfast wasn't available because of restrictions. The room was very efficiently laid out and clean. Would definitely stay there again.
Cons: No new fresh towels on Day 2 and waste baskets not emptied but those were minor problems.
Okay 5.0
Cons: It felt dirty and was outdated. The sink would not drain properly. The bed sheets did feel clean, thank goodness!
Mediocre 3.0
Cons: Rushed to leave before the check out time By phone call to room and then housekeeping knocking before check out time.
Okay 5.0
Pros: Friendly staff. Convenient to interstate. Respect for COVID masks/precautions. Inexpensive.
Cons: The lobby smelled like smoke, but fortunately the room did not. It's a little shabby and worn down. Not as clean as I expected.
Excellent 10.0
Pros: We had a lot of family coming in from out of town and when I explained the situation they moved rooms around and got all of us on the same floor and close to each other. The staff here was amazing and went above and beyond for my family
Cons: No
Excellent 10.0
Pros: Staff was very professional, helpful, and friendly. My family and I enjoyed staying here. Close to expressway, restaurants, and stores.
Excellent 10.0
Pros: Staff was friendly, room was clean, air conditioner worked and bed was comfortable.
Cons: It was no big deal, but if had any complaint the tv guide on the tv didnt work and the back kept falling off the remote. But it was really a nice room and a pleasant experience. I would definitely stay again and would recommend to friends and family.
Okay 5.0
Pros: Location
Cons: The room was dirty - it needed wiped down - dust and grime. Beds not made on the first night - we had to request cleaning - floor felt dirty - carpet not vacuumed.
Good 6.0
Cons: The air conditioner is ridiculously loud.
Okay 5.0
Pros: Beds
Cons: How early they knock on doors
Okay 4.0
Pros: The mattress was awful. It sagged throughout and saw the very uncomfortable throughout the night.
Cons: Breakfast was extremely basic.
Good 7.0
Pros: The bed
Cons: No wrapped cups for coffee in the room.
Okay 4.0
Pros: Close to interstate
Cons: Rug was filthy. Even pieces of bacon on the rug! Old used bar of soap in shower!very noisy ac unit.
Okay 4.5
Pros: The bed was super comfortable.
Cons: The room should have been cleaner. There was an obvious layer of dust on the dresser. There were no sub ports to charge phones or tablets, etc. There wasn't a freezer section in the refrigerator plus it didn't get cold enough. The air was not on when I went into the room so it was hot and stale. Once I turned on the air unit, it cooled down, but all night long it would cut off and back on making horrible noises like it was going to blow up. Kept me up all night.
Good 7.4
Pros: Location. Choice of restaurants near
Cons: Lack of Maintenance. Luggage rack was rickety toilet seat was about to fall off. Half of the lights didn't work. These are simple things that are easy fixes
Excellent 10.0
Pros: Nice accommodations.
Good 6.0
Pros: Close to interstate 64, easy to locate
Cons: Pool was broken, but allowed you to go across the road to their other location to use the pool there. The breakfast was from 6:30 a 10:00 am but if you didn't get there first you only got what was left. No one was refilling the muffins, donuts, danish... you could make a waffle or eat cereal if you wanted. Apparently there was a limited amount of food available not based on the number of guests staying in the motel. That's poor customer service in my opinion. You could tell the motel was in need of some serious updates, the beds had recently been changed and I give them credit for making updates, I've stayed in other Baymont Inn properties that were better maintained. Overall, not a bad place t stop and get some sleep while traveling.
Okay 5.4
Cons: The shower curtain in the bath tub was covered with mold where it hung below the tub. The breakfast bar was very limited. There was a very strong cigarette smoke smell in the hallway.
Baymont by Wyndham Beckley - Beckley
Rated no. 10
6.7
Good 6.7
Based on 623 reviews
Details
Reviews

Cleanliness
6.5
Comfort
5.7
Facilities
6.7
Food
4.7
Location
7.6
Overall 7.1 Good
Based on 29 reviews
Cleanliness
6.5
Comfort
5.7
Facilities
6.7
Food
4.7
Location
7.6
Cleanliness
8.0
Comfort
6.6
Facilities
8.1
Food
3.0
Location
9.0
Cleanliness
4.0
Comfort
4.0
Facilities
5.0
Location
6.0
Overall
4.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
8.2
Comfort
10.0
Facilities
8.2
Food
6.5
Location
9.2

Excellent 8.0
Cons: The desk clerk would not give us clean towels for the second night said he didn't have access to any. I understand with Covid they dont enter rooms booked for more then 1 night but they could be nice and put towels in a bag and place them on the door handle. Over all it was clean.
Good 6.0
Pros: The location was very convenient. It had lots of easy access to many restaurants, the highway, and stores. It was an easy drive for us to get our destination. The majority of the staff we interacted were very friendly and helpful. Nice size of room. Beds were comfortable. Great price.
Cons: There was no housekeeping throughout our stay. No trash, linens, clean up, etc. No breakfast, or access to anything. It was literally like staying at a house, where you had to be self sufficient. The beds were very comfortable, however, they were tiny. I say beds, because my husband and I couldn't comfortable share a bed. (I would've fallen off! haha) However, I guess for the price, we got what we paid for. However, it would've been nice to know ahead of time about the housekeeping info.
Excellent 8.0
Pros: Location was very convenient. Great room access. Clean and fresh. Hot water in the shower.
Excellent 9.0
Pros: The location was convenient and was clean
Good 7.0
Pros: Location was convenient for my travel route. Front desk staff was very friendly and helpful.
Cons: I was disappointed that there was no breakfast due to Covid.
Poor 1.0
Pros: Nothing!
Cons: Dirty, air conditioner was broke! No type of breakfast, bed lumpy. Not aloud to ask for ANYTHING, no extra towel,
Excellent 8.0
Pros: Availability and location
Cons: No hot breakfast as advertised
Excellent 10.0
Pros: The people
Cons: No
Okay 5.0
Pros: the staff was friendly and made a point to talk about my hometown (5 hours away) that is a popular tourist area
Cons: The room was musty and needed updated, the air conditioner was very loud, they didn't even have a toilet roll cross piece for the toilet paper.
Excellent 10.0
Pros: Nothing fancy honest hotel at a good price
Cons: Nope
Excellent 9.0
Pros: Everything was great including the breakfast bar.
Cons: The parking lot was all in the front did not see any where to park around back.
Okay 5.0
Pros: Pricw
Cons: Pretty grim and outdated
Good 6.0
Pros: They had a food truck outside and the food was just out of this world. Real eggs were served for breakfast. locaation was close to the Inter-state
Cons: We had a problem with the shower but the staff came to some what fix the problem. Would of like to have another room with a working shower.
Good 6.0
Pros: Price, quiet and safe.
Cons: A bit dingy but good value for the price.
Excellent 10.0
Pros: The staff was amazing! The breakfast was very good. It was very clean. Great value!!!
Good 6.0
Cons: It took about 10 minutes for the water to get hot.
Good 7.0
Pros: The room was nice for the price.
Cons: The staff intentionally wait until right at 6:30 am when all the construction workers and pipeliners leave to put out the hot breakfast. They have coffee, cereal, etc way earlier. But because they'are greedy and dont wanna fix more food, they wait til we
Good 7.0
Pros: The staff was very nice.
Cons: The water takes about 11 minutes to get hot!!!!! Once hot turned off I thought it would be OK, but turned back on 30 minutes later and ice cold again. I had to wait again about 12 minutes or so before it was hot again. I had to wash face with cold water
Excellent 10.0
Pros: brekfast
Cons: they did not have the 3 tea bags i wanted. ( Earl grey, english brekfast. darjeling )
Excellent 10.0
Pros: Price.
Cons: They ran out of my favourite tea. However the manager have me a few bags from his stash.
Excellent 8.0
Pros: The staff was great and friendly
Okay 4.0
Pros: It did have decent staff members
Cons: Yes wasn't clean found stuff on walls and dirt on cravings sing started pouring out water had call manager used my bath towels get water off floor they didn't have no more to give me that nite Didn't even get them left without a shower. ????
Okay 5.0
Pros: Price
Cons: The clerk gave me a handicapped room where the internet hardly Also they had taken the carpet out of the room and now what I had originally considered this Motel to be nice now I could sidered to be not worth staying at
Excellent 8.0
Pros: Price
Cons: Nothing
Excellent 8.0
Pros: Breakfast
Cons: Nothing
Excellent 8.2
good price for a decent nice sleep
Mediocre 2.0
Pros: Nothing
Cons: The manager tried to increase my nightly rate by 40$/night halfway through my stay. I wound up moving out to a different Hotel
Okay 5.7
Cons: Our first room had mold in the bathroom. Our second was ok
Good 6.0
Pros: Price, friendly staff, continental breakfast. Close to my VA Hospital.
Cons: Handicap room much too far from parking. Room smelled musty like old tobacco. Dust on headboard. noisy refrigerator. After thought handicap preparations. Tub hard to access.
Smart Hotel - Beckley
Rated no. 11
7.1
Good 7.1
Based on 29 reviews
Details
Reviews

Cleanliness
6.7
Comfort
6.9
Facilities
6.6
Location
7.9
Overall
6.0
Overall 6.6 Good
Based on 347 reviews
Cleanliness
6.7
Comfort
6.9
Facilities
6.6
Location
7.9
Overall
6.0
Cleanliness
6.2
Comfort
6.3
Location
7.5
Services
6.1
Staff
7.5
Cleanliness
7.3
Comfort
6.6
Facilities
6.6
Location
8.0
Overall
6.0
Cleanliness
6.7
Comfort
6.9
Location
8.0
Services
6.7
Staff
7.9
Cleanliness
6.9
Comfort
7.4
Location
7.8
Services
6.9
Staff
7.5
Cleanliness
7.5
Comfort
7.6
Location
8.3
Services
7.2
Staff
7.9
Cleanliness
6.7
Comfort
6.9
Location
7.8
Services
6.3
Staff
7.4

Excellent 9.0
Pros: Basic good
Cons: Larger tv
Okay 5.0
Pros: Was on the ground floor
Cons: The room looked like it hadn't been cleaned, possibly the bed made that was about it.
Excellent 8.0
Pros: room was perfect
Cons: smell of tobacco smoke
Excellent 9.0
Pros: It was convenient for our group as it was right by where we were meeting other friends for a mustang cruise.
Cons: Our friend had to unclog the shower of what looked like years of built up hair... the beds were stiff
Excellent 10.0
Pros: Great
Cons: The pancakes
Excellent 8.0
Pros: location
Cons: The front desk was slow..A new employee with her mentor sleeping (literally). The room sheets had cigarette burns lucky I brought my own sheets
Excellent 10.0
Pros: The hotel room was good but the staff was excellent I will definitely stay there again.
Poor 1.0
Pros: Absolutely nothing
Cons: No smoking room. Cigarette burns all over the covers. Room stunk once the a/c ran for a while. It was dirty and the tv didnt work. Hallway smelled as if they are cultivating marijuana in the place and a damn dog barked in another room most of the night.
Poor 1.0
Cons: Gave away my smoking room.
Okay 4.0
Pros: The location and helpful staff
Cons: The floor of the room was sticky. The shower was not clean. The linen smelled like cigarettes
Mediocre 2.0
Pros: Nothing
Cons: The room was filthy the smell of smoke was so bad I had to but air freshener,candles&keep the window open.there was ppl sleeping on stairs.yelling 24/7obvious dope sales in the open.cops kicked the door in beside mine after beating on it forever.bad place
Good 6.0
Pros: The people
Cons: No it was great
Mediocre 3.0
Cons: First room they put me in was used. Then they moved me and the people above me was partying at 3am. Stomping, slamming things, etc
Okay 5.0
Pros: Nice motel
Cons: The staff was unfriendly and not very accommodating especially with a disabled guest
Mediocre 3.0
Pros: the house keeper she's the only one
Cons: My girlfriend cleaned the room the was bedbugs they don't do breakfast the ambulance was there and the law two girls of one died the never bring anything or offer anything they over charge you
Poor 1.0
Cons: Filthy.
Excellent 9.4
Cons: The wifi was hit and miss when it worked. I had to call the front desk a couple time for him to reset it.
Good 6.2
Cons: I didnt like the desk service and tone of talking. Manager was nice n handled my situation right away when desk said there was impossible to do.
Super 8 by Wyndham Beckley - Beckley
Rated no. 12
6.6
Good 6.6
Based on 347 reviews
Details
Reviews

Cleanliness
6.8
Comfort
6.8
Facilities
5.8
Location
8.0
Overall
6.5
Overall 6.6 Good
Based on 931 reviews
Cleanliness
6.8
Comfort
6.8
Facilities
5.8
Location
8.0
Overall
6.5
Cleanliness
3.0
Comfort
5.0
Facilities
3.0
Location
5.0
Overall
4.0
Cleanliness
4.0
Comfort
4.0
Facilities
2.0
Location
6.0
Overall
4.0
Cleanliness
6.5
Comfort
6.6
Location
7.9
Services
6.4
Staff
7.7
Cleanliness
7.0
Comfort
6.5
Facilities
6.5
Location
8.5
Overall
7.0
Cleanliness
6.9
Comfort
7.0
Location
8.1
Overall
7.0
Services
6.6
Cleanliness
7.0
Comfort
7.0
Facilities
8.0
Location
7.7
Overall
8.0
Cleanliness
7.0
Comfort
6.9
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.1
Comfort
7.2
Location
8.2
Services
7.1
Staff
7.7

Okay 4.0
Pros: Quiet, away from the main road
Cons: This whole hotel is in desparate need of a renovation. It is showing its age.
Okay 5.0
Pros: Location.
Cons: The commode ran all the time so that's all you heard.and other customers were loud.I thought the people above us was gonna come thru the ceiling.i will.never stay on first floor again.Then you had the kids screaming up and down the hall.we had to switch room because of water issues then in new room the commode seal had slow leak and recirculation the water every 30 minutes.worst stay ever.also hard beds.
Excellent 10.0
Pros: I loved the hot tub after a cool days walk.
Good 7.0
Cons: They canceled my room but it's OK I got another one
Okay 5.0
Pros: Price
Cons: Odor in room. Room did not seem to be very clean. Bad paint, dirty windows.
Excellent 10.0
Pros: it seemed to be in a good area.
Cons: it was good
Poor 1.0
Pros: nothing
Cons: Filthy hotel with fur on the beds. The elevator smelled of marijuana and there was a written sign on the door stating "We do not rent to locals" We left. The manager is conveniently unavailable at every time of day to okay a refund,
Okay 5.0
Pros: Location was great
Cons: Did not appreciate the fact that as soon as we walked up to the entrance staff was outside smoking. Had to walk through the smoke to get inside. Staff also smoking at the back entrance!
Okay 4.0
Pros: Location and price.
Cons: The room was very hot. Ac did not work very good.
Poor 1.0
Pros: Did not stay
Cons: Did not stay as when we booked this they did not say it was under construction and pool was closed. Had my pregnant daughter & graanddaughter who should not be exposed to all the dust.
Excellent 9.0
Pros: convenience
Cons: slow elevator
Okay 4.0
Pros: The proximity to Tamarack.
Cons: It was shabby. The quality look was denigrated by the twin giant trashcans that flanked the front entrance. The hallways appeared dusty along the edges. The drain in the sink was rusty. The breakfast bar consisted of cold items.
Good 7.6
Good place to shower and sleep
Good 6.0
Pros: Nothing really special just need a place to sleep for a couple days.
Cons: We were on the third floor all non-smoking but it smelled like smoke and marijuana. Anytime I went downstairs the desk clerk was either outside smoking or on the phone in the office.
Poor 1.0
Pros: That I was leaving it early the next morning
Cons: Very dirty !
Okay 5.0
Pros: Furniture in room very dirty and torn. There were bugs on the windowsill of our room. The ¿sofa¿ was filthy.
Good 7.0
Pros: The location and price is nice. It has a pool and hot tub which my kids enjoyed a lot. There is ample parking space and very few restaurants/shops are near by. Room has microwave, refrigerator.
Cons: Breakfast is 2 varieties of cakes,fruits,yogurt with a limit of 1 each.Same breakfast everyday.Not enough lights in the room.The room felt like a dungeon.Too much light outside the window.Couldn't sleep properly. Carpet is bad and stains on window sit out
Okay 5.0
Cons: Needs updated. Door handle falling off stairwell. Towels rough. Bathroom fixtures old. Dark colors on walls. Missing picture on wall. TV small
Good 6.0
Cons: Pool was closed
Good 6.0
Cramped, old room in need of renovation.
Excellent 10.0
Pros: The hotel was clean, the night shift manager was very good at his job. He listened to my needs, then put me in a room that met those needs. He was knowledgeable about the area and directed to a couple of locations where I could the items I needed.
Cons: The location of the hotel made it somewhat hard to locate. The hotel was behind other business and set back of the road at a unusual intersection making it hard to see the building. A larger sign at the road would help, but there is no place for one.
Excellent 10.0
Pros: Price and Location
Cons: Nope
Okay 5.0
Cons: no breakast, no pool or hot tub as a trveling nurse the hot tub would be wonderful fter. busy work day
Mediocre 3.0
Pros: other than the bug and trash under bed the room was nice.
Cons: there was trash under my bed, swimming pool and hot tub not open, no breakfast served and found a black bug in my sheet the second night i was there, was NOT a bed bug more like a black maggott. also its a no pet facility and there was a big dog next t
Poor 1.0
Pros: Can't believe it is part of the whyndham family
Cons: Run down, filthy, elevator not working entire time, no breakfast though its supposed to be included.
Good 7.0
Pros: Great value for price great location to work
Cons: No coffee in room especially important with closedown due to Covid no breakfast. Working need coffee
Poor 1.0
Cons: The staff was rude. Dirty. No coffee available.
Okay 5.0
Pros: Price. You get what you pay for. The staff was very nice and helpful
Cons: The lobby in the stairway we’re in need of a good cleaning. Our room was OK. The mattress left a lot to be desired
Poor 1.0
Cons: Called multiple times before going and no one would answer the phone. Then when tried to check in no one at desk or anywhere for 30 minutes. Rooms were gross - dingy/dirty. No breakfast as stated online - knew pool and workout room closed.
Mediocre 3.0
Pros: Pool was clean, but only had 4 chairs to sit in
Cons: Manager extremely rude to us & others. Elevator broken with no courtesy call, not suppose to climb stairs, wouldn’t give our money back. Plastic bag covering smoke detector, non-smoking room smelled like smoke. Free breakfast was left to be desired
Poor 1.0
Pros: Only thing good was it was close to my job location.
Cons: The room looked like it was falling apart. Unfriendly staff. The only reason we stayed was for the indoor pool then come to find out after we checked in and got ready to go to the pool it was closed. This was not posted on website or we wouldn't have stay
Poor 1.0
Pros: The location wasn't bad.
Cons: The staff was extremely rude.Bathroom floor was disgusting."Continental Breakfas" consisted of stale cereal and warm milk.Pool heater was "broke".water was disgusting. Did I mention staff was rude? Thank-No thanks.
Okay 5.0
Pros: Price was good.
Cons: They say you get what you pay for, our room had large amounts of black mold in the bathroom, floors throughout the hotel were dirty, breakfast was a joke, on the first floor our windows were so dirty you could barely see out of them.
Poor 1.0
Pros: The front desk staff was very helpful with refunding my. Obey and allowing me to go to another hotel
Cons: The rooms were absolutely disgusting - I have stayed at over 100 hotels and this was the worst. The bed has brown staining on it, the room smelled terribly and it was just not a great experience.
Okay 4.0
Pros: It had a bed and dhower
Cons: Rug was dirty, baseboards in bathroom dirty. Had a stink bug fall on my pillow. Not my cup of tea!
Poor 1.0
Pros: Location
Cons: Hallways and room were filthy. Mold on bathroom ceiling, dirty carpet, towels past their useful life. Soda machines: over 12 different choices- no diet
Good 6.0
Pros: It was quite.
Cons: They didn't have much of a selection for a continental breakfast. The bathroom floor was dirty. And the towels were as rough as sand paper.
Mediocre 2.0
Pros: not much. the staff were nice enough.
Cons: it is seriously filthy. Sorry for the hard review.
Mediocre 2.0
Pros: Location
Cons: Hotel was dirty, outdated and smelled like cigarette smoke. Did not end up staying overnight even though we paid.
Excellent 8.0
Pros: The staff did their best to accommodate a speedy check in
Cons: So many of the amenities were dated.
Excellent 10.0
Pros: Everyone was very friendly and ready too kelp in any way they could. Place that I will stay again.
Mediocre 3.7
Cons: This facility needs someone to update and do some maintenance. You are associated with Wyndham, so we were disappointed at the level of disrepair of this place. The area for the breakfast was way too small for the guest to use when busy. Overall I would never stay here again.
Okay 4.0
Pros: Like that they had a pool, plenty of parking.
Cons: Curbs were high and difficult to navigate for disabled everywhere but main entrance. would take 4 pillows to make 1 real one. the pool is missing tiles on the edges, but water was clear and chemicals appeared to be maintaining pool well. A/C had visible dirt caked in and on it but cooled the small room well. lighting in rooms was nonexistent. Very dangerous. had to get staff to make frig work. liquor store out front of building entrance appeared to attract transients / homeless.
Okay 5.7
Cons: The breakfast room was extremely cramped, and the food was minimal at best - cold cereal, muffins and bagels. No waffles, no eggs.
Good 7.4
Pros: Free Breakfast and tasty orange juice Free WIFI Clean
Cons: Breakfast food choice was limited. e.g. only 2 cold cereals, bagels but no bread, no waffle maker, little or no fruit. Should be an extra pillow (4, not 3), and the pillows were too soft.
Good 7.1
Pros: Air condition in room was great
Cons: Toilet backed up. Extremely small room. Ice machine on my floor not working. In-room amenities was poor, including no coffee maker.
Microtel Inn by Wyndham Beckley - Beckley
Rated no. 13
6.6
Good 6.6
Based on 931 reviews
Details
Reviews

Cleanliness
6.1
Comfort
6.4
Facilities
5.3
Location
7.2
Overall
6.6
Overall 6.1 Good
Based on 635 reviews
Cleanliness
6.1
Comfort
6.4
Facilities
5.3
Location
7.2
Overall
6.6
Cleanliness
5.7
Comfort
6.1
Location
6.8
Services
5.5
Staff
8.0
Cleanliness
6.0
Comfort
5.0
Facilities
3.0
Location
5.0
Overall
5.0
Cleanliness
7.3
Comfort
7.3
Facilities
6.6
Location
9.3
Overall
6.0
Cleanliness
6.3
Comfort
6.6
Location
7.4
Services
6.1
Staff
8.0
Cleanliness
5.7
Comfort
6.0
Location
7.2
Services
5.9
Staff
7.7
Cleanliness
6.6
Comfort
6.6
Facilities
6.0
Location
7.4
Overall
8.3
Cleanliness
6.8
Comfort
6.9
Location
7.8
Services
6.6
Staff
8.0

Excellent 8.0
Pros: Great value, comfortable bed, friendly staff, convenient location. At other hotels, I have paid two and three times as much for rooms that reeked of mildew, pesticides, or cigarette smoke. This place was thoroughly pleasant. The continental breakfast was a nice surprise.
Cons: I couldn't figure out how to work the bedside lamp, but I just dragged a floor lamp over & it worked fine.
Mediocre 3.0
Cons: The room was not clean,bed covers were stained ,room smelled,furniture was broke Ice machine was broke
Excellent 9.0
Pros: Convenient location Great Staff!!
Cons: No
Good 7.0
Pros: Location. Nothing else was notable! Very dated facility!
Cons: Update the entire facility
Mediocre 3.0
Pros: The manager did refund our money, and apologized profusely for the problems caused. He was really great.
Cons: Got put into a room full of fleas, which we are now dealing with in our house! Also the bed was broken!! We were told by housekeeping that the room was supposed to be blocked to rental. The staff that night were blase about our issues, though we did get another room, albeit with a tub and sink with a soap ring.
Okay 4.0
Pros: The room we booked fit our needs as a family of 4.
Cons: The floors in the room felt greasy. There wasnt a air conditioner in the room, but a portable type unit, and it needed cleaned badly. My son and I are both broke out from the room and we arent sure what caused it.
Excellent 9.0
Pros: The handrails going up stairs were loose on the side stairs. The top two stairs of the center stairs were crumbling.
Cons: The room itself was very nice.
Mediocre 2.0
Pros: The price
Cons: The old wet towels from the previous guests. The broken door locks. The broken tables. The broken light bulb. The blood stained carpet. The broken, leaking sink. The saggy, busted mattress. The broken plugs and exposed wiring. The stained furniture. It was all gross.
Excellent 9.2
Stayed one night it was great..clean quiet room good ac and clean shower..way. Continental breakfast was real. Fruit,cereal, juice yogurt,muffins...I believe this place is American owned.....
Mediocre 2.0
Pros: Free breakfast
Cons: My room had the dirtiest floor (carpeting). When I took a shower, bits of the carpet and dirt fell off my feet. After I checked out, .there was a charge to my card. They neglected to tell me this when I checked in.
Poor 1.0
Pros: The only thing to like about the hotel was the Dairy Queen that shared its parking lot!
Cons: The whole place is a dump! They shouldn't be allowed to operate! When we finally got to our room, on the second floor with no elevator, it smelled like urine and mold! There was construction material in the parking lot. Horrible experience!
Poor 1.0
Cons: Large dumpster sitting outside our room, rom dirty, ac didn¿t work, didn¿t match any of the pics online, continental breakfast was poorly maintained and missing many items including napkins. Not happy at all
Mediocre 2.0
Pros: The staff was friendly
Cons: The key card machine was broken and I couldn't get a key for my room. The manager took me to my 1st room and it wasn't ready at 5oclock. When I finally got in the room later, there was no water. My new room still had a dirty bar of soap in the shower.
Excellent 8.4
Don't be put off by line at DQ in lot....
Excellent 8.0
Pros: The great people that work there
Cons: No
Poor 1.0
Pros: Nothing
Cons: 4 hrs into the first evening found out the heat did not work. Staff refused to refund my money or offer the same accomodations in another room. Had to find another motel. Next day, called manager, he also refused to reimburse saying the heat did work.
Okay 5.0
Pros: i wasnt bothered by anyone
Cons: people who had pets there didnt clean up their pets poo
Excellent 10.0
Pros: The staff was so friendly and accomedatin. The place was decorated very nicely for halloween.
Cons: The entrance from the street is not desirable. (through a restaurant parking lot)
Good 6.0
Pros: Cheapest option right off the highway
Cons: Hotel feels old and run down. It feels a little dirty, often smells of smoke and I feel grimy staying there but it's definitely the cheapest option. Will likely spring for a nicer place next time.
Okay 4.0
Pros: Quite
Cons: roaches
Okay 4.0
Pros: Cheap, but you get what you pay for.
Cons: Stains on the blanket and towels, no toilet paper provided to my room.
Okay 5.4
Pros: The staff was friendly. The lobby was clean.
Cons: The rug in our room was so sticky we had to wear our shoes. The wall the headboard was against was covered with dust. :(
Excellent 9.7
Pros: Clean, good service, good peice, comfortable bed
Cons: Nothing
Okay 4.8
Pros: Only good thing was the restaurants and eateries nearby
Cons: You could hear people on the phone in the next room, people walking above you, there were a couple of fights (hotel guests) just above us they were kicked out.they need a fridge in the room..didn't get no sleep for people running to each other's rooms..it was crazy.
Excellent 8.0
Pros: Nice check inn Price Location Clean
Cons: Way outdated Bed wasn't comfortable Dark parking lot
Travelodge by Wyndham Beckley - Beckley
Rated no. 14
6.1
Good 6.1
Based on 635 reviews
Details
Reviews

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