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Hotels near Roanoke airport

Hotels near Roanoke airport

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Roanoke (ROA) - Roanoke, VA, United States
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Best hotels near Roanoke airport

Cleanliness
9.1
Comfort
9.1
Facilities
9.4
Location
9.0
Overall
9.2
Overall 8.8 Excellent
Based on 229 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
9.4
Location
9.0
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Location
8.8
Services
8.5
Staff
8.8
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.4
Location
9.2
Services
9.2
Staff
9.2
Cleanliness
9.8
Comfort
9.8
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.3
Comfort
9.1
Facilities
9.3
Location
8.9
Overall
9.0
Cleanliness
9.6
Comfort
9.2
Location
9.6
Services
9.4
Staff
9.2

Excellent 9.0
Pros: Very clean, staff was professional and friendly at check in
Cons: NO MICROWAVE in the room. If I had realized the room had no microwave, I would have booked another hotel. I need a microwave in the room when I travel.
Okay 4.0
Pros: Location
Cons: The ant infestation In our room was less than desirable. Woke up to ants in our shoes, in the suit case, on the desk. Told front desk and they purchased points for us but really thought I should get a discount on room and they said they would have maintenance check out ants
Good 6.0
Cons: No coffee provided in the morning. Just coffee in the room and coffee you can purchase. I don't need a free breakfast, but I do need coffee with something other than Coffee-Mate..
Good 6.0
Pros: Loved the location.
Cons: Most of the staff were friendly and very helpful. But on Saturday morning we came in after running our race and there was a tray of cookies on the check-in counter. We grabbed a bag of cookies and the check-in person very rudely informed us that they were for guest checking in later in the day. She wasn’t friendly. And really made us feel badly. There were 10 of us in five rooms staying for two nights. Several of us are Marriott rewards members and were very disappointed in her attitude.
Excellent 10.0
Pros: Easy to find. Just off highway. Friendly staff. Clean.
Excellent 9.0
Pros: The aesthetic of the hotel room was very cozy and professional. I feel like this would be great for anyone traveling for business. Starbucks in hotel was delicious.
Cons: Took a while for the water in the shower to heat up
Excellent 9.0
Pros: Outside in the back they had a patio area with a fire pit. That was so very nice. The hot tub was great but the pool was a little small but nice tho. Nice gym area.
Cons: They had a cafe in the lobby. It was pricey especially the beer and drinks. Coffee wasnt too bad. The cafes staff could have been more polite. They were not friendly. From the morning or night shifts.
Excellent 8.0
Cons: NO microwave in the room. Lobby only is not Covid safe or convenient.
Okay 5.0
Pros: Room layout
Cons: Beer bottles left in room from previous person
Good 6.0
Pros: Leaving
Cons: Room ok. Exterior filthy, looks like outside areas had not been cleaned for quite some time.
Excellent 10.0
Cons: No, everything worked out really well.
Excellent 9.0
Pros: Liked the body was, shampoo & conditioner dispensers in the shower Liked the contactless method of opening room door(just tap with your card)
Cons: Toilet seat is very low & there is no grab bar to help out with this
Excellent 10.0
Pros: It was very clean, the staff was kind and friendly. Very professional.
Cons: No
Excellent 10.0
Pros: Excellent accommodations. Comfortable, clean and friendly. Easy to get to off the highway. Very quiet.
Excellent 10.0
Pros: Beautiful public spaces. Great room!! Very clean and very comfortable.
Cons: No
Excellent 8.0
Pros: Was very pleased with the cleanliness of the hotel!
Cons: Staff was not real friendly.
Excellent 10.0
Pros: Clean, quiet and comfortable.
Cons: None
Mediocre 3.0
Pros: It was clean
Cons: Breakfast wasn¿t free, and it wasn¿t near the mall
Excellent 10.0
Pros: At the front desk is always excellent and the young lady who goes to Wake Forest were very nice and helpful. Good bedding, size of the room, and free internet
Cons: Room 543,Some light bulbs were old fluorescent ones which give the room a low end look. One light bulb on the LSF of the bed was burned out. I suggest moving the microwave/frig unit to the right of the TV as you cannot see the TV while working at the desk
Good 7.0
Pros: Location
Cons: Room blankets were inadequate and heater/AC was loud.
Good 7.0
Pros: Let u swim in the hotel next door
Cons: Didn't offer free breakfast
Poor 1.0
Cons: Hot tub very dirty. 3 inches of foam present when the Jets were on. Only a handful of stations had a signal. Morning of check out there was no hot water.
Okay 4.0
Pros: Proximity
Cons: Appearance and bed comfort
Excellent 8.0
Pros: Very nice facility.
Cons: No breakfast included for the price.
Excellent 9.6
Pros: Friendly, accommodating staff. Location. Attractive, well maintained and comfortable facility.
Cons: No free breakfast.
Courtyard by Marriott Roanoke Airport - Roanoke
Rated no. 1
8.8
Excellent 8.8
Based on 229 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
8.1
Location
9.0
Overall
8.3
Overall 8.7 Excellent
Based on 2,026 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
8.1
Location
9.0
Overall
8.3
Cleanliness
5.9
Comfort
1.9
Facilities
5.9
Location
7.9
Overall
3.9
Cleanliness
8.8
Comfort
8.8
Location
9.0
Services
8.7
Staff
8.8
Cleanliness
9.2
Comfort
9.0
Facilities
8.5
Location
9.0
Overall
8.7
Cleanliness
9.1
Comfort
9.1
Location
9.1
Services
9.0
Staff
9.1
Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
9.1
Staff
9.2
Cleanliness
9.2
Comfort
9.2
Facilities
8.0
Location
9.0
Overall
8.6
Cleanliness
8.9
Comfort
9.0
Location
8.9
Services
8.8
Staff
8.7

Good 7.0
Pros: Clean room and comfortable bed.
Cons: Two light bulbs in room didn't work; in fitness room: paper towel dispenser empty, water dispenser empty, and tv remote missing so couldn't use tv when exercising.
Excellent 10.0
Pros: Very friendly
Cons: Start breakfast earlier
Excellent 9.0
Pros: well located, nice restaurant practically in parking lot, clean rooms, nice staff.
Excellent 8.0
Pros: Clean room. Comfy bed. Hot breakfast.
Cons: Noisy, located in front of the laundry area. Very busy Poor lightning in the room.
Excellent 10.0
Pros: It was very nice
Good 6.0
Pros: Nice room clean and comfortable nice staff
Cons: Breakfast was tasty but got very sick after eating for about 2 hrs
Excellent 10.0
Pros: Hotel was recently redone at it showed ..the entire property had a fresh feel to it. Room was clean and gigantic .fridge and microwave was appriciated..pool was nice and big , decent breakfast , nice staff , very good value..
Cons: Not really
Excellent 10.0
Pros: Size of the room. Hospitality Breakfast Location
Cons: No
Good 7.0
Cons: Provided room key to occupied room and walked in on other guest. Front desk staff lazy and inefficient. Too interested in stuff on their phone (personal)
Excellent 9.0
Pros: The size of the room, the room layout,and it was clean. The complimentary breakfast didn't have much for vegans - just an apple. Coffee was good. Staff were friendly and helpful.
Cons: No exhaust fan in the bathroom = steamed up mirror and future mold issue.
Excellent 10.0
Pros: Separate bedroom from living room. The price was great! Very clean! Nice staff! We ordered from DoorDash on our way & our food was there after we checked in.
Excellent 10.0
Pros: Clean and comfortable
Excellent 8.0
Pros: no complaints We checked in late and left early.
Mediocre 3.0
Pros: Location
Cons: Toilet seat was broken and A/C wasn't working so we spent over an hour with maintenance in our room. No breakfast buffet when other hotels have them. Keys didn't work to the room the second day.
Good 7.0
Pros: value, distance from highway, restaurant in parking lot.
Cons: it was not quite as clean as when we've stayed in the past and breakfast was bagged instead of buffet (understand that some places are doing this because of covid).
Excellent 9.0
Pros: The accessibility from the interstate. Several restaurants were within half mile.The running path just outside the premises and the late 12 noon checkout time
Cons: Didn't really like the bag breakfast, But I understand that is due the pandemic and the hotel is looking out for the overall health of the guests and their s
Excellent 8.0
Pros: It was very clean and the room was esthetically pleasing.
Cons: The place felt cold in its simplistic design.
Excellent 8.0
Pros: Room and hotel was clean. Comfortable beds. Breakfast was rearranged to be based upon an order due to Covid, but I appreciate that they still offered that option!
Excellent 10.0
Pros: The service and staff were helpful
Cons: The room keycard has to be initialized every morning in the reception, they could change it.
Mediocre 3.9
The room itself was good for the money but it was disgusting. The carpet was stained, any surface that isn’t commonly touched like headboards or picture shelves had a year or more of dust on it, and the bathroom surfaces and floor had some sort of sticky film on it… like someone was using the wrong cleaner. We got there after a long day and just wanted to crash so we lived with it.
Good 7.0
Pros: The rooms were super clean.
Cons: Lobby was not so clean
Good 7.0
Pros: Clean, nice rooms and good environment
Cons: Check in took over 45 minutes. There was only one person doing check ins and everyone was waiting forever
Good 7.0
Pros: Good staff
Cons: The booking mentioned got breakfast included. But there was no hot breakfast.
Poor 1.0
Pros: I would never stay here again. I liked nothing about it.
Cons: Management was terrible. Property was terrible. I would never take my family here.
Good 6.0
Pros: Has a pool. Clean & conveniently located.
Cons: Breakfast should be improved. We understand it is still Pandemic time, but the pancakes were frozen in the bag and there were items missing like the syrup.
Good 6.0
Pros: The bed and room were clean and comfortable. The lady at the front desk was pleasant, even when she couldn't be helpful. I liked being able to see a mountain even though it was over a highway. Easy access to I81 without being directly on it.
Cons: The pool was available by reservation only. Fortunately we got a time that worked. Hot breakfast was not available as shown, it was a bagged situation. When no muffins were available, we got 2 apples. That was not acceptable.
Good 7.0
Pros: Location was great. Grab and go breakfast was more than other hotels. Large rooms.
Cons: Suites are not really suites. It¿s a room with sofa and beds in it. Not separate rooms
Good 7.0
Pros: Pool could be reserved for one family during Covid. Bag breakfast options to heat in your room.
Cons: Masks were not enforced despite spiking Covid levels. No washcloths in room or at front desk.
Poor 1.0
Pros: Nothing. The first lady we s spoke with was nice and accommodating, the morning lady was rude and disrespectful.
Cons: I asked the lady that checked me in if I could pay extra to check in early and still have another night. She said yes. I paid. Happy. The next morning, the other lady woke us up and asked if we were checking out. I said no we're paid up. She made us leave
Good 6.5
Pros: Convenient location. Nice staff at front desk.
Cons: Vacuum the rug in the room and clean the bathroom more thoroughly.
Good 7.0
Pros: Location, clean rooms, nice shower, bagged breakfast during pandemic times
Cons: We did not receive the correct number of bagged breakfasts for our number of guests, but they were generous enough, we could share and make it work.
Poor 1.0
Pros: Not much at all
Cons: The room was dirty. Hair all over the bathroom floor. The mirrors were dirty. 1/4 of a roll of toilet paper on roller with no spare. One shower towel and two other small hand towels that was It! Carpet had food on it. Found a used Q tip laying on the A/C
Okay 5.0
Pros: They gave us a new room when the toilet stopped working.
Cons: It took 1/2 hour to check in. The person before me had reservation problems and even though the hotel was practically empty, it took 1/2 hour for the one man staff to sort out the problem. I thought unusual for a large hotel to be so understaffed.
Mediocre 2.0
Pros: Leaving to come home.
Cons: The general manager and some of The front desk staff
Okay 4.0
Pros: location
Cons: poor cleaning procedures, you could tell a lot was missed While checking in I waited for 30 minutes for someone to show up at the front desk.
Excellent 9.6
Very nice. Comfortable. Clean. Good location.
Poor 1.0
Pros: Location
Cons: Room was filthy.. Floors/Night Stand and bathroom counter. I doubt this room was cleaned. Waiting on GM to get back to me.
Okay 5.0
Pros: AC worked good once reset and turned on
Cons: They had entire main parking area roped off for an event that must have been scheduled for the next day. Never saw a car parked during first day and night of my stay. Very inconvenient available parking.
Excellent 9.7
Pros: Staff was very friendly, rooms clean, food good
Cons: Nothing
Good 7.1
Pros: Location
Mediocre 3.0
Pros: Easily accessible from highway.
Cons: Hotel was under major renovations and not know to me at the time.
Excellent 9.1
Pros: Comfy beds, clean, friendly staff,
Cons: No extra outlets or usb ports by bed. Had to unplug alarm clock to charge cell phone to keep nearby over night
Mediocre 3.0
Pros: The staff was super nice. Nicely renovated lobby. Great Mexican restaurant located next to hotel. Located right off the highway.
Cons: The rooms appeared clean, but 'tired' looking. I didn't appreciate the large, quick moving insect crawling across the bathroom floor.
Country Inn & Suites by Radisson, Roanoke, VA - Roanoke
Rated no. 2
8.7
Excellent 8.7
Based on 2,026 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
8.0
Location
9.3
Overall
8.0
Overall 8.7 Excellent
Based on 468 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
8.0
Location
9.3
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.1
Comfort
9.0
Location
9.4
Services
9.0
Staff
8.9
Cleanliness
9.2
Comfort
9.1
Location
9.3
Services
9.0
Staff
8.8
Cleanliness
9.1
Comfort
9.1
Location
9.0
Services
8.8
Staff
9.0
Cleanliness
9.0
Comfort
8.9
Location
8.9
Services
8.7
Staff
8.8
Cleanliness
8.8
Comfort
8.6
Location
8.7
Services
8.8
Staff
8.8

Excellent 8.0
Cons: We were very disappointed that the good Covid protocols that were posted ,the staff did not enforce . Masks and gloves that were generously supplied were not worn by patrons and not one staff mentioned this to them. Also most but not all staff were wearing masks. Front desk for example.
Okay 5.0
Pros: location
Cons: The room that was for my wife and I for anniversary and rest. was really loud every morning. first floor close to the kitchen area, store, laundry room, etc. really bad to stay when your looking calm and some space to enjoy for your anniversary.
Excellent 10.0
Pros: Well kept and welcoming
Cons: Not that didn’t like, but for non meat or pork eating guest could have used non meat breakfast items if they were provided.
Good 7.0
Pros: Clean & comfortable
Cons: Male staff was rude. We came down for breakfast a few minutes before 10 am and they had already shut down. When I told them they had shut down early, the man was rude and stood in my way so I could not walk away. Only until I asked him to step aside did he get out of our way. Really weird!
Excellent 9.0
Pros: Our second stay here - a hotel we really love. Great, too, with our two small dogs.
Okay 5.0
Pros: Convenient to airport. Breakfast was delicious. Clean and attractive atmosphere.
Cons: We stayed in a suite on the first floor. It was so noisy that we got little rest. Walls are not well insulated against sound.
Excellent 8.0
Pros: Maintenace and upkeep were always attended to. This is like, my 10th stay at this property. Thecstaff on this visit were great. Unlike the last stay back in March... That front desk lady and her lackeys were worrhless. Didn't see her this time around, thankfully. Location is good, as Longhorn Steakhouse is right around the corner! 😁
Cons: My only gripe... Those back doors into tbe hotel are always broken! You'd put your badgekey on the sensor and the green light would go off, but the doors were slwsys stuck! It was that way during my March visit as well.
Excellent 10.0
Pros: The staff was beyond great!
Cons: Not a thing
Poor 1.0
Pros: Nothing
Cons: This hotel added additional charges without letting us know.
Excellent 10.0
Pros: A number of good restaurants are nearby.
Excellent 8.0
Cons: Room had not been vacuumed. Mess on floor.
Mediocre 3.0
Cons: The walls were paper thin and they overcharged me- almost double the rate quoted.
Good 6.0
Cons: Thin wall
Mediocre 2.0
Pros: Cleanliness
Cons: Staff gave another person my same room and he walked in while I was sleeping. Ac unit made a lot of noise
Excellent 9.0
Pros: Great breakfast
Excellent 10.0
Pros: Followed covid guidelines and room was very clean. Despite COVID they had a great breakfast that was safe with hand sanitizer, gloves, and masks
Excellent 10.0
Pros: Service was excellent
Cons: Breakfast selections could have been more
Excellent 10.0
Pros: Coffee/hot beverages in the lobby
Okay 5.0
Cons: old property,dated decor bathroom fixtures scratched and unsightly - need to be replaced
Poor 1.0
Pros: It was a nice place, breakfast was good.
Cons: We were subjected to a room inspection, something I saw no other guest receive before we were allowed to book a second night no explanation was given. Also ac broken, offered comp night stay, that will maybe come in mail in two weeks? Why not email.
Excellent 9.0
Pros: Very well cleaned with covid-19 precautions taken. Minor maintenance issue addressed immediately. The staff was very friendly and helpful.
Cons: While covid-19 necessarily altered the delivery of breakfast, they had great difficulty stocking the items on the menu
Excellent 8.0
Pros: Cleanness
Cons: Noise above me in the morning
Excellent 10.0
Pros: Given the pandemic with covid, our experience was bette than anything I could have expected. The hotel was clean, the room was excellent (spaciously appointed with details in the cleaning), and the larger meeting areas were open to sit in with your group
Cons: Unfortunately the breakfast menu ( which was an unexpected bonus given covid), listed oatmeal as an option. However what arrived with a sugar honey almond topping was grits. I like grits but not with almonds. I would have chosen a different topping op
Good 7.0
Pros: The hotel staff is excellent
Cons: There was a blood spot on the bottom sheet when I pulled back the cover. They immediately moved us to another room and refunded that night’s charge.
Hampton Inn & Suites Roanoke Airport - Roanoke
Rated no. 3
8.7
Excellent 8.7
Based on 468 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
8.5
Location
8.7
Overall
9.0
Overall 8.7 Excellent
Based on 65 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
8.5
Location
8.7
Overall
9.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.7
Comfort
8.8
Location
8.5
Services
8.5
Staff
9.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
9.4
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
10.0
Cleanliness
8.7
Comfort
8.0
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.3
Comfort
8.3
Location
8.3
Services
9.2
Staff
8.3

Okay 5.0
Pros: The room size and first floor was accommodating.
Cons: The room had an odor and persisted throughout the stay
Excellent 8.0
Pros: Breakfast was ok. Got more at lower grade hotels. Breakfast area was a little unorganized. Food had to be taken back to room which was ok, but I had to ask for a tray and I had to ask for milk. Milk not available on tables for cereal.
Cons: Front desk had problems obtaining decaf coffee packets for machine. Toaster was broken.
Mediocre 3.0
Pros: Room was clean
Cons: I made reservations for 2 adults. My husband had an outpatient surgery scheduled for the next day. We live over a hundred miles away so, drove up the day prior to surgery so we could get some rest. We were put on the 3rd floor directly above the pool. People were in the pool yelling and screaming. No rest!!! Then, when the pool finally did close, the people above us were running around and screaming all night. Total waste of money, no rest at all. So disappointed. Hotel should put adults without kids in different section of the hotel.
Excellent 10.0
Pros: Very pleasant experience and will always stay there whenever in the area!
Excellent 10.0
Pros: Property was clean, quiet, and comfortable.
Cons: N/A
Excellent 10.0
Pros: The facility was very clean and front desk staff were very courteous and helpful. They took my phone calls promptly and answered all my questions to my satisfaction. They made my stay most pleasant even after I called back to ask about a lost item.
Cons: I sincerely cannot complain about anything at your facility.
Excellent 9.0
Pros: This beautifully equipped suite was a wonderful way to stay two nights amid a long journey. The staff was impeccable and customer friendly. I strongly recommend this site.
Cons: The kitchen table is tiny and very unstable.
Excellent 10.0
Pros: I felt like I was home.
Cons: No
Excellent 10.0
Pros: Suite with a kitchen and morning breakfast included.
Cons: Could not get icemaker in fridge to work, so had to make ice cubes in the ice cube tray.
Excellent 10.0
Pros: Clen comfortable room at a convenient location
Excellent 10.0
Pros: The overall friendliness and cleanliness. The suite was exactly as described and even our dogs had a good time
Cons: No
Excellent 8.5
Pros: Room was spacious and well laid out. Bed comfy. Predictable/reliable Marriott quality.
Cons: Sofa bed was not great, even for a sofa bed. Hot options at breakfast did not taste good, especially the eggs. Cold cereal was fine.
Residence Inn by Marriott Roanoke - Roanoke
Rated no. 4
8.7
Excellent 8.7
Based on 65 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Location
9.0
Overall
4.0
Services
8.5
Overall 8.4 Excellent
Based on 190 reviews
Cleanliness
8.7
Comfort
8.8
Location
9.0
Overall
4.0
Services
8.5
Cleanliness
2.0
Location
6.0
Overall
4.0
Staff
8.0
Value for money
4.0
Cleanliness
8.9
Comfort
8.9
Location
9.1
Services
8.7
Staff
9.0
Cleanliness
8.2
Comfort
8.5
Location
8.7
Services
8.2
Staff
8.5
Cleanliness
8.8
Comfort
9.0
Location
9.5
Services
8.8
Staff
8.5
Cleanliness
8.4
Comfort
8.5
Location
8.8
Services
8.5
Staff
9.1
Cleanliness
8.3
Comfort
8.5
Location
8.8
Services
8.4
Staff
8.9

Excellent 8.0
Pros: The suite enabled us to eat takeout thus avoiding eating in restaurants.
Cons: Nothing, everything was fine.
Okay 5.0
Pros: the location was nice
Cons: dogs barking all morning long and poker game with loud arguments and Laughter till 4:30 am.
Okay 5.0
Pros: The room was clean.
Cons: Room 410 smelled stale. There was mold in the bathroom. The toilet tank made a weird noise when filling.
Excellent 10.0
Pros: Great location with mountain view. The suites are very nice/modern and very roomy. I would definitely stay again next time I am in the area. The staff was great.
Excellent 10.0
Pros: I was traveling back home with my grandsons. They each loved having their own bed. The kitchen was clean and had everything we needed for our overnight stay. The close proximity to restaurants was very helpful. This is our 2nd stay here and we will definitely stay here again. The staff at check-in was very friendly. The room was clean and comfortable.
Excellent 10.0
Pros: Clean and location.
Cons: No breakfast
Excellent 9.0
Pros: It was clean and in a good location! Friendly staff.
Cons: I found no issue with the property!
Excellent 8.0
Pros: The room was large and great for a family of five.
Cons: It said that breakfast was included but they did not have breakfast.
Excellent 8.0
Cons: It was indicated on the website that hot breakfast was included. THERE WAS NO BREAKFAST.
Excellent 8.0
Pros: It had a great location it was convenient to everything. Very clean I am very private which is something I really liked.
Cons: I left the door open to my hotel room after I left. Apparently someone went into my room and smoked and I got charge for it. I explain to them that I do not smoke but they did not want to hear it so I got charged $100 for something I didn’t
Okay 4.4
I’ll start with the good news. Good location. Great price for a suite style room with a kitchenette that sleeps 6. Water pressure good. Staff very helpful and sweet. Generally clean but not even close to acceptable, esp during a pandemic. First room looked and smelled fine. Checked out everything, but found large stains on carpet, tv not working properly, and tiny bug casings on pull out mattress. Second room smelled of heavy food/oil, stains on mattress and hair on beds. Third room looked newer so no stains, bugs, etc but smaller than the first 2 and smelled of maple syrup. After a full day of driving and being 10pm we stayed in room 3. Leaving early to finish our trip but will not be back. I’ve stayed in plenty of hotels and never had an experience like this. Exhausting for sure.
Okay 5.0
Pros: The room and the setup.
Cons: Yes my card was charged multiple times over the 3 day period in which I stayed...basically one day i paid for my.room 3 times. When i went to the hotel staff to resolve this issue, i was pretty.much put on the backburner...
Excellent 10.0
Pros: Clean, great location, friendly staff
Excellent 10.0
Pros: Beautiful clean rooms, staff was excellent!
Excellent 10.0
Pros: The room was big, very comfortable, and clean. Staff was very nice. Great location, near mall and airport. The breakfast was very good with lots of options, better than other more expensive hotels I've stayed in. Should be rated higher than 2.5 stars.
Cons: The carpet in the hallways was a little worn and tattered from lots of foot traffic. This seems to be a common problem in the common areas of most hotels.
MainStay Suites Airport - Roanoke
Rated no. 5
8.4
Excellent 8.4
Based on 190 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.6
Facilities
8.5
Location
8.9
Overall
8.2
Overall 8.3 Excellent
Based on 717 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
8.5
Location
8.9
Overall
8.2
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.6
Location
9.0
Services
8.5
Staff
8.8
Cleanliness
7.2
Comfort
8.0
Facilities
8.4
Location
8.0
Overall
7.6
Cleanliness
7.5
Comfort
7.2
Facilities
8.0
Location
8.0
Overall
7.7
Cleanliness
8.5
Comfort
8.6
Location
8.7
Services
8.4
Staff
9.0
Cleanliness
8.4
Comfort
8.6
Location
8.7
Services
8.0
Staff
8.7
Cleanliness
8.5
Comfort
8.8
Facilities
8.3
Location
8.9
Overall
8.5
Cleanliness
7.8
Comfort
8.6
Location
8.8
Services
8.1
Staff
8.6

Excellent 9.0
Pros: The room was big and clean just as I saw in the photos on the website. The location was perfect, close to the mall and shopping centers and restaurants close by.
Cons: There was no microwave as was listed in the room I chose. Even though there was coffee maker with coffee, coffee cups were not provided
Excellent 8.0
Pros: Location
Cons: Bathroom door All you have to do is try !!!!
Excellent 10.0
Pros: Very good
Good 6.0
Pros: The location was great. Very close to the airport. Most of the service was very polite. It is pet friendly. * I did not bring a pet, but saw a bunch during my stay.
Cons: I expected higher quality from a Hyatt. There were a bunch of things missing. No iron, but there was a holder. No coffee pot, but there were sugars and stirrers. There were also a lot of stains all over the hotel. Very loud elevator. Often no staff immediately available at the front desk. My room key needed to be re-programmed 3 times before it would work. Pool was cold. Lots of parking lot lights were out. Room phone did not work at all.
Excellent 9.0
Pros: I was 1st set up by the elevator too noisy. They moved me the next morning 🌄 the closet was too small hard to get into
Cons: Clean room excellent accommodations
Excellent 8.0
Pros: great matress
Poor 1.0
Pros: Nothing. When I went to check in they were out of rooms. My family just drove 8 hours. It was a horrible experience and the front desk manager was no help at all. The nastiest. Dirtiest Hyatt I¿ve ever been to.
Cons: I did not like anything
Excellent 9.0
Pros: Cleanliness and proximity
Cons: Rather hard beds and only serving take and go breakfast. But overall nice place to stay.
Okay 5.0
Pros: Staff was friendly. Internet was good.
Cons: Overpriced, beds uncomfortable, out of eggs, sausage and biscuits for breakfast (and no hot breakfast), hallways were dirty. Did not honor coupon code for wedding (called and was told it was overbooked).
Excellent 8.0
Pros: good location
Cons: ran out of towels
Excellent 8.0
Pros: Very pet-friendly but the did charge extra
Excellent 10.0
Pros: The customer service provided by the Front Desk was awesome!!
Good 7.0
Pros: Ease to and from the highway with many restaurant options.
Cons: They charged $75 for my one dog for one night stay. That is almost how much o paid for the entire room. That needs to be disclosed when reserving the room.
Excellent 8.0
Pros: Good pillows, comfortable beds. Staff was very friendly and helpful.
Cons: Bathroom was a little small and hard to maneuver with small children. Some of the outlets looked a little grimy, as if soda was spilled on it and not cleaned up.
Excellent 10.0
Pros: Cleanliness, and room aesthetics. Great location!
Cons: No, highly satisfied, I will definitely book again
Excellent 10.0
Pros: Love it
Cons: No issues
Excellent 9.0
Pros: Very nice, modern well kept room. Staff was excellent and the to go breakfast was great.
Cons: Nothing.
Excellent 10.0
Pros: The staff was friendly and professional
Mediocre 3.0
Pros: The pool was very nice! Great location.
Cons: Staff was very rude
Okay 5.0
Cons: The furniture and carpet seemed old and shabby. It wasn’t clean. The garbage cans did not have plastic bag liners so there were gross stains on the garbage can from whomever stayed in the room before us.
Okay 5.0
Cons: dirty. stains everywhere in the room....there are some vomit-leftover-like stuff on the trash can....
Poor 1.0
Pros: The front stagg during the day were so lond and helpful.
Cons: There was a large group of loud guests. When asking the front desk about it there was nothing done. I was woken at 130am with yelling and running in the halls. On my hall and on the floor above me. Also, there was a shooting at 3am in the parking lot.
Mediocre 2.0
Cons: There was not 1 single trash can in the entire room. The shower and couch were filthy
Okay 5.0
Pros: locaation
Cons: the toilet leaked and the bathroom was disgusting
Poor 1.0
Pros: The bed was comfortable. Housekeeping staff were good.
Cons: The hotel spring the $12 breakfast "option" upon checkin seems a bit bait and switch. And not worth it. The hotel is right on a highway, and thus noisy. Hotel needs to be clearer about allowing pets. A dog down the hall would not shut up for 2 days.
Poor 1.0
Pros: Location
Cons: Room 215 heard the elevator 24/7
Okay 5.0
Pros: Rate
Cons: Public spaces not very clean. Asked if there was lotion in the room and told yes. Had to move rooms because we were next to a room full of active kids. Staff was very understanding and accommodating about the move., but the 2nd room didn't have lotion.
Okay 5.0
Pros: location
Cons: heat unit was extremely loud and could not sleep with it running. room could have been cleaner, check the coffee pot
Good 6.0
Pros: Staff friendly Location fine
Cons: Shower had mold Carpet and fixtures old needs renovation Layout odd Breakfast fine
Poor 1.0
Pros: Nothing
Cons: Everything
Okay 5.0
Pros: LOCATION
Cons: BATHROOM SHOWER DRAINED IN THE WRONG DIRECTION. SHOWER DOORS WOULD NOT STAY CLOSED.DINING AREA WAS NOT CLEAN. DINING STAFF WAS ARROGANT. A TOWEL WAS USED TO MOP THE DINING ROOM FLOOR WITH THE ATTENDANT'S FOOT, THEN USED TO CARRY A MILK PITCHER.
Good 7.0
Pros: Nice big clean rooms
Cons: Breakfast was pour
Good 7.0
Cons: Cleaning crew needs to do a better job. Toilet was dirty, one of the towels was stained, table was sticky, and the phone was broken.
Good 7.0
Pros: Great to see an old hotel trying to keep up with changes.
Cons: The bathrooms need to be remodeled.
Okay 4.0
Pros: The bed was comfortable.
Cons: It takes a lot for me to be upset with a hotel. I'm just happy with a bed and shower. However, check in time was 3pm. We arrived at 4:30 and our room was not ready. The girl seemed clueless about what was going on and said it would be at least 45 minutes.
Good 6.0
Pros: Location
Cons: Breakfast was terrible: poor quality food items Not much selection Just average at best Room bathroom was unbelievable small ..very poor design
Mediocre 3.0
Pros: The air conditioner did not work and the room was very hot. 85 degrees.
Cons: Not much sleep. Room to hot.
Okay 5.0
Pros: Very friendly staff. Good breakfast. Although our room was directly across from the elevator, we were not bothered by noise during the night.
Cons: Had to straddle the toilet in order to close the door to the toilet/shower room. Pillows were small and not good quality. No newspapers available. Sorry, we don't expect to pay this rate for lodging that is only "adequate."
Okay 5.0
Pros: Location
Cons: The hotel room, very dirty, heater smells very bad, mirrors dirty and the reception not clean
Mediocre 3.0
Pros: The room was very fancy loved it.
Cons: The tables were dusty. The toilet had dried urine on the seat. The blanket was dirty. The night front desk guy told us there were no more heat up items from the menu that says 24/7. Thankfully Wal-Mart was close!
Good 6.2
Pros: large rooms, nice staff
Cons: room was dated with peeling paint and missing outlet covers, breakfast was tough
Good 7.0
Pros: Location
Cons: Dated
Good 6.0
Pros: room and very friendly, helpful staff
Cons: pool was small, overtaken by children exercise room was dirty, bike handle was broken (wobbled), no music amenities, no space to work out had specifically picked the hotel for the pool and the exercise room
Mediocre 2.0
Pros: The location was excellent.
Cons: Trash inside bedding, dirty coffee cups, dirty extra blanket, took several mins for hot water in shower, no vending machine, ice machines only on two of six floors.
Good 7.0
Pros: The beds were very comfortable.
Cons: TV was difficult to use.
Good 6.0
Pros: Hotel was very clean
Cons: Breakfast was horrible
Poor 1.0
Pros: Located at shopping mall near airport
Cons: Horrendous front desk staff. Four people working and only one knows how to make keys or check someone in. Rude and unprofessional. Would not recommend. Housekeepers were nice though.
Mediocre 2.0
Pros: the location.
Cons: the room and bathroom was dirty. mildew in the shower and hair all over the room. the a/c was poor at cooling and we tried two rooms. the door when locked would move in and out about 1". air pressure in the hallway caused the door to make noises.
Mediocre 2.0
Pros: The night shift host was very engaging and helpful. He was the best part of our stay.
Cons: Shower had mold in the grout. TV reception was horrible and the selection of viewing was very limited. Amenities in the rooms were non existent. No wrapped disposable cups. Bath was difficult to access and close door. Limited refreshments available &
Mediocre 3.0
Pros: Room excellent, 24/7 snack bar
Cons: Worst cable TV System ever.. TV set itself first-rate, the cable system "featured" 5 HD stations, only 2 worked. The rest of the stations were analog, heavy snow and interference on each one. Was liking watching TV in 1965 in a storm.
Excellent 10.0
Pros: We were literally there for only 9 hours, but it provided the exact level of comfort we wanted and would want if we stayed longer. The king was very comfortable, there was plenty of room with a huge sofa and there was a large wet bar with mini fridge. It seemed that the hotel was very new. And the woman at the front desk was exceptionally pleasant.
Cons: Nada!
Poor 1.0
Pros: Just location is good
Cons: Room was extremely bad not having good bed
Okay 5.7
Pros: Location to highway and restaurants was perfect.
Cons: Our room was next to elevator and that took space away from the room. The bathroom was incredibly tight. Be warned if you have a do not disturb sign on your door when the cleaning staff to by- they will not come by later and clean your room at all. Wish we had known that.
Excellent 9.4
Pros: the staff where very helpfull
Excellent 10.0
Pros: Great service and breakfast. Staff was friendly and helpful. Proximity to mall a plus.
Excellent 10.0
Pros: Room was spacious. Cost was reasonable. Breakfast was great!
Okay 5.7
Pros: The beds were comfortable
Cons: We had a leak under the sink the carpet was wet. We called about it and they said someone would come check on it but nobody showed up. Another thing was they put us in a room next to the elevator so we heard the elevator go up and down all night was kinda noisey in the middle of the night. The drains did not drain like they should. And nothing was done about that.
Good 6.8
Pros: The staff was friendly and efficient. A good welcoming upon check in. The room at first glance was very modern decor and tasteful. Plenty of space. Convenient location with lots of restaurants and shopping.
Cons: The fridge was not working. We didn't find this out till we came back that evening with drinks and by morning, still nothing. The mattress was very uncomfortable. Very noisy with springs, "popping" when someone moved. Made for a very restless night.
Excellent 10.0
Pros: loved the breakfast, especially the "egg mcmuffins" which were far superior to those at McDonalds.
Mediocre 2.0
Pros: nothing
Cons: decoration noisy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Can't sleep!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Excellent 9.6
Pros: The pillows were perfect. Trust me. Also, a number of nice restaurant's were very close by.
Excellent 8.3
Pros: The staff was very courteous and attentive
Cons: It was a busy holiday weekend but there should have been more staff in the evenings and breakfast to help with cleaning and there was a fallen tree blocking the entrance/exit to the hotel
Hyatt Place Roanoke Airport / Valley View Mall - Roanoke
Rated no. 6
8.3
Excellent 8.3
Based on 717 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.9
Facilities
10.0
Location
8.9
Overall
10.0
Overall 8.3 Excellent
Based on 404 reviews
Cleanliness
8.7
Comfort
8.9
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
9.0
Location
9.0
Services
8.7
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.8
Location
8.8
Services
8.5
Staff
8.4
Cleanliness
8.8
Comfort
8.7
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
9.1
Services
8.7
Staff
8.6
Cleanliness
8.5
Comfort
8.3
Location
8.9
Services
8.0
Staff
8.0

Excellent 9.0
Pros: Great staff.. Room was wonderful..
Cons: A little noisy, but you can have that anywhere
Excellent 8.0
Pros: Good location, nice breakfast options, pool and hot tub are nice (when not closed for “maintenance”), AC works great!
Cons: Parking was tight, but only if coming in after dinner time!
Good 7.0
Pros: Free Breakfast was great. Everything was delicious. Check in was quick with no wait and friendly desk staff. Rolling cart available to unload luggage. Room was equipped with plenty of towels and free toiletries.
Cons: Had to ask for pool towels. This should be on someone's rotation to check regularly or leave a large amount of towels in the room. While we were there we had a family 8 using the pool and a family of 7 came in at the same time. Luckily I just requested towels since there was only 1 left because every towel in the room was claimed and we ended up being 1 short.
Excellent 10.0
Pros: close to everything we needed
Cons: nothing
Excellent 10.0
Pros: Breakfast, room, pool, lobby, outdoor seating, location near restaurants
Cons: I liked everything!
Good 6.0
Pros: location was great
Cons: looks like they are in the middle of some repairs and it was very noticeable through out
Excellent 10.0
Pros: perfect place, perfect location.
Mediocre 3.0
Pros: Amenities listed were ideal. Sadly they were not maintained.
Cons: Shuttle uncertainty - took 45 minutes with several calls Rude staff Hotel door did not lock and I didn’t realize it until night 2 2nd room lacked any silverware Gym had no water cups and after I went to get a cup i realized there was no water either. Housekeeping piled dirty sheets on top of their cart with “clean” items
Excellent 9.0
Pros: Really liked the size of the fridge, swivel big tv, and room size.
Cons: Our entrance door into the room would not completely close unless it was slammed hard. Probably made some guests mad. The toilet had a leaky valve and kept refilling just a minor issue. Not your fault but really miss the breakfests you were known for before Covid.
Excellent 10.0
Pros: I travel alot and this is the cleanest hotel I have ever stayed in. The staff are very friendly and helpful.
Cons: Nothing
Good 7.0
Pros: Felt somewhat like home, breakfast was ok and the one gentleman was very friendly and polite. The other staff on the breakfast bar was not. It was a place to lay my head.
Cons: I think that the rooms could¿ve been cleaned and stocked everyday with housekeeping but I understand that restrictions may be in place. However, having to run down to get towels and other things is not a good feeling.
Okay 4.0
Pros: The service person at the front desk was wonderful. They are pet accommodating.
Cons: The noise. You could hear everything. Adjoining rooms, the people above. Everything.
Poor 1.0
Pros: Entire experience sucked!
Cons: Failed to tell you online you can't rent a room if your a local unless you pay 250$ deposit fee..this is outrageous ! And because I wasn't aware I was denied a room.with no refund ! I am highly highly upset !!!!
Mediocre 2.0
Pros: Room was very large and location was good.
Cons: The pool was green, cloudy and lots of gair chunks. Breakfast wasnt good. Had to wait in line for a half warmes up microwave sandwich. We eneded up gwtting fast food.
Okay 4.0
Pros: Good location
Cons: Yes-- broke microwave, broken shade and poor housekeeping
Okay 5.0
Pros: Front desk staff was very helpful each time that I either had a question or needed supplies. I always saw him helping others or resolving problems.
Cons: Was there 8 days. Cons: must get own toilet paper k towels etc. Had to empty my own trash. Room cleaned once, done poorly. Torn mattress cover used as quilt. Silverware missing. Have Hilton Honors, but not given points
Excellent 10.0
Pros: The shower. No, the staff. No, the beds. No, the kitchen. Wait, towels. Oh, dang it! I can't choose.
Cons: The desk chair was VERY low and would not adjust to a higher level. Yep. That's it.
Excellent 10.0
Pros: Staff super friendly, room and hotel very clean. It¿s very close to shopping and dining. We have stayed here now 3 times & will be back again. Breakfast was ok - better than nothing and you can tell they are trying.
Cons: Needed more staff for breakfast. They had one lone person working for all of us that were waiting to get breakfast.
Excellent 9.0
Pros: My teenage daughter loved that there was a large curtain between the bed and the Pull-out Couch where she slept. With this curtain pulled it felt like she was in her own private space. The oversized room was also a great perk. Also Frig and microwave Ã
Cons: Overall no. We tend to sleep a little later when on vacation and the area got pretty noisy By 9 in the morning.😊 Daughter disappointed the pool was closed due to Covid, but this wasn’t really a fault of the motel.
Excellent 8.0
Pros: Beds were comfy.
Cons: Sofa bed was very uncomfortable.
Good 7.0
Pros: Hotel clean, staff friendly, check in easy & safe.
Cons: Parking
Excellent 9.0
Pros: I think the staff seems to take that extra step to please their guest.
Cons: I wished their was breakfast. The virus stopped that but it just appeared to me it could have been done if the state has entered 3rd phase.
Excellent 10.0
Pros: The room we rented had everything we needed.
Cons: No nothing
Excellent 9.0
Pros: The size of the rooms. I liked the larger refrigerator and the real silverware and plates in room. Plenty of counter space. Bathrooms had plenty of space to put your things in. Nice walk in shower with soap.
Cons: The breakfast food. Twice this weekend they were out of basic items. Once was cream cheese for bagels. Another time ran out of biscuits and gravy. Didn’t feel you were stocked enough. Beds were not that comfortable .
Excellent 10.0
Pros: The size of the room and everything was super clean.
Poor 1.0
Pros: It had an indoor pool-the only reason we booked it
Cons: FOM was arrogant&indifferent-I didnt feel valued as a guest.Indoor pool area smelled overly strong of chlorine-our eyes were watering-we ended up leaving the area. The breakfast attendant was unprofessional.Employees smoking in the non smoking area..etc!
Excellent 8.0
Pros: Size
Cons: Just that every room is pet friendly, which is ok for those with pets. So people may have pet allergies which would make it hard for them to stay there. Some place have pet friendly floors so everyone can enjoy their stay.
Excellent 9.0
Pros: Cleanliness, cheerful & polite staff. Met maintenance man in elevator & mentioned safe wasnt working. He came & reset it within 10 minutes. Kudos to him!!!! Close proximity to restaurants, shopping, airport.
Cons: Limited breakfast hours, though it was complimentary.
Good 7.0
Pros: We have stayed here a few times before and it was a great location. Room is modern and bed comfortable. Breakfast included is good. Staff friendly, parking ample.
Cons: Room was not clean - toilet paper was half roll, counters had cup rings left, carpet dirty (not stains but like pieces of dust, paper and food crumbs, some craft sticks?) TV was dusty. Bathroom shower a bit dirty. Lightbulbs missing? Odd!!
Excellent 10.0
Pros: We were there for a funeral, and it made things so much easier that the staff was great, we didn't have to worry about a dirty room or hotel, and breakfast was nice. The Mexican restaurant next door was nice as well. Great job!
Cons: There was another visitor there who didn't know how to use the microwave and broke it. Then she yelled at the staff like it was their fault that she couldn't read the instructions.
Home2 Suites by Hilton Roanoke - Roanoke
Rated no. 7
8.3
Excellent 8.3
Based on 404 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
5.9
Location
9.0
Overall
5.3
Overall 8.2 Excellent
Based on 275 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
5.9
Location
9.0
Overall
5.3
Cleanliness
7.9
Comfort
7.9
Facilities
7.9
Location
7.9
Overall
7.9
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.4
Comfort
8.5
Location
9.0
Services
8.2
Staff
8.7
Cleanliness
8.6
Comfort
8.6
Location
8.9
Services
8.1
Staff
8.8
Cleanliness
8.4
Comfort
7.7
Location
8.8
Services
7.7
Staff
8.1
Cleanliness
8.3
Comfort
8.4
Facilities
4.0
Location
9.1
Overall
2.0
Cleanliness
9.0
Comfort
8.9
Location
9.6
Services
8.8
Staff
8.8

Excellent 9.0
Cons: The air wasn't working 😕
Excellent 10.0
Pros: very clean nice comfortable beds
Cons: breakfast could have been better
Excellent 10.0
Pros: COMFY BED, GOOD BREAKFAST
Cons: NOTHING
Excellent 10.0
Pros: We always stay at this hotel because of it being pet friendly and the staff is AMAZING. It is nice always seeing many of the same people each time we stay. Staff even remembered our puppy Truffles name. Thanks for always making our stay memorable
Excellent 8.0
Pros: Good value, safe, quiet, with clean facilities and friendly staff. The bed was very comfortable and the shower had excellent pressure and hot water.
Cons: The carpets in the hallways look dated, are worn and have stains near the elevators.
Excellent 9.0
Pros: Did not eat breakfast!
Cons: Cleanliness of bath area could always be better.
Good 6.0
Pros: Nice hot breakfast
Cons: Average but dated
Excellent 10.0
Pros: Greeting was excellent, staff was immediately attentive to my needs.
Cons: After over forty years as a "travelling salesman" I was prepared for almost anything. The treatment I received and the condition of my room was heartwarming as the reason for the trip was my Son's funeral. Apparently the staff was aware of this!
Excellent 8.0
Pros: Breakfast was good. Staff was friendly
Cons: Only one elevator was a pain. Constantly waiting.
Excellent 9.0
Pros: Very polite staff Fantastic breakfast bar.
Cons: All the outside room door frames need painting. Elevator needs some attention Our hotel room needed the paint touched up
Excellent 10.0
Pros: clean rooms great staff
Excellent 8.0
Pros: Convenient location.
Cons: The first room we were given smelled strongly like smoke. The front desk mgr. was great about getting us a new room quickly. But the electronic key entry for the 2nd room was broken so she had to get us a 3rd room. It was clean and smelled fine.
Okay 4.5
Cons: moldy
Excellent 10.0
Pros: The staff were so friendly & seemed to enjoy our little dog.
Excellent 10.0
Pros: I wasn't sure what to expect since I had never stayed at a Comfort Inn and this was such a great price. I was pleasantly surprised. The hotel is small and was very clean. The employees were friendly and helpful...
Excellent 10.0
Cons: Cold, hard biscuits.
Excellent 9.0
Pros: The stagg
Cons: No
Excellent 10.0
Pros: Newer hotel with good breakfast
Good 7.0
Pros: Nice clean room and great pillows
Cons: Terrible un drinkable coffee in breakfast area..
Okay 5.0
Pros: Location
Cons: Very dated, and not very clean
Good 6.0
Cons: No curtain in the shower
Okay 4.0
Cons: The Wi-Fi and TV were both spotty.
Okay 5.0
Pros: Helpful desk staff. Breakfast was o.k.
Cons: road noise
Comfort Inn Airport - Roanoke
Rated no. 8
8.2
Excellent 8.2
Based on 275 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.4
Facilities
8.0
Location
8.5
Overall
8.0
Overall 7.9 Good
Based on 208 reviews
Cleanliness
8.3
Comfort
8.4
Facilities
8.0
Location
8.5
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.1
Comfort
8.2
Location
8.6
Services
8.2
Staff
8.4
Cleanliness
4.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Location
8.1
Services
7.7
Staff
8.5
Cleanliness
8.9
Comfort
9.1
Location
8.8
Services
8.8
Staff
8.8
Cleanliness
9.1
Comfort
9.0
Location
8.8
Services
8.8
Staff
9.5
Cleanliness
8.6
Comfort
8.6
Location
8.5
Services
8.1
Staff
9.0

Poor 1.0
Pros: Nothing
Cons: The food was terrible and the power went out and I never got a refund for leaving early Oh and I forgot to say somebody pulled the fire alarm for a joke at the wedding party
Excellent 10.0
Pros: There were no coat hangers in our room. I ask the lady at the front desk and she immediately got hangers for us. It didn’t take her two minutes. We really appreciate her prompt response.
Cons: There was no hair dryer in the room.
Good 7.0
Pros: Hotel was clean, bed comfortable. I didn't use it but they had an open bar area in the lobby which looked nice. Pet friendly.
Cons: There were no bath towels in our room, only hand towels. I went down to the front desk at 6 AM and no one was there, I waited a bit and then walked to the pool area to see if there were towels there and it was locked, but I didn't see any towels, when I went back there was someone at that front desk who provided towels, but that wasted about 15 mins.
Good 7.0
Pros: Very friendly staff at the reception and also at the bar. Lots of parking space, large welcoming lobby. Very quiet rooms you can sleep very well the beds are comfortable and the rooms are very large, very well equipped and also very quiet.
Cons: Unfortunately there were no towels, no water and no disinfectant or disinfectant wipes in the fitness center. It looked like it hadn't been cleaned in a while or anything had been done in the fitness center A little more care should be taken when cleaning the shower If you remove the stainless steel sheet in the shower and look underneath, everything is still completely dirty and apparently it is never cleaned. I had to clean it myself because it had already started to smell too bad ( Room 307 )
Okay 4.0
Pros: Clean. They have a small bar/lounge.
Cons: Upon (attempted) check-in @ 3:30pm, we were told that the college football team staying there requested a late checkout. The soonest we could possibly check-in would be AT LEAST 5:00, MAYBE. We had to change clothes in the lobby bathroom. We were given a copied explanation which essentially said "sorry, don't ask or call for a discount or concession." In the end, we paid almost $350 for 6 hrs sleep and a shower before leaving the next morning. When we eventually checked in after the game @ 1:00am, there was a line of 15-20 people waiting to check in and the hotel staffed only one poor clerk to handle all of that backlog. We were also told about the "breakfast buffet" in the lobby. The sort of layout that's usually complimentary. We helped ourselves and were prompty handed a bill. They forgot to mention that the breakfast was not included in the $350 per night stay.
Excellent 10.0
Pros: The staff was very professional and helpful.
Cons: I did not like that they did not tell us that they do not clean the rooms because of COVID.The front desk person got us clean towels,cause housekeeping never showed up.Thanks Victoria
Poor 1.0
Pros: Leaving
Cons: See above
Good 6.0
Pros: The hotel itself is a very nice space, and the rooms are large. The staff was friendly. It is a convenient location.
Cons: While most of the room was spotless, the floors had not been vacuumed when we arrived. We were given a free breakfast, but they never sent anyone to clean the floors. We noticed dirty floors in some public spaces as well. I think they are short-staffed.
Mediocre 3.0
Pros: The staff were very friendly and as helpful as they could be.
Cons: There was no housekeeping service on the weekend for those who were only staying the weekend. I asked for my room to be cleaned on Saturday. I was told by housekeeping that I wasn¿t staying long enough for them to clean. Oh and blood on the bathroom wa
Mediocre 2.0
Pros: Nothing
Cons: The room location was awful. No free breakfast.
Excellent 9.0
Pros: Clean and comfortable
Excellent 10.0
Pros: The room was immaculate and all of the staff were pleasant and helpful.
Cons: No
Excellent 10.0
Pros: Recently renovated, this hotel was very attractive inside and it felt airy and welcoming. The room was great with it being spotless and all conveniences were in place. The staff was welcoming from the start to check out. No complaints.
Excellent 10.0
Pros: This hotel was very clean and modern.
Cons: I have no complaints.
Excellent 9.0
Pros: Comfortable bed. Friendly staff.
Cons: Hallways needed to be vacuumed. Rooms could be cleaner.
Excellent 9.0
Pros: room was clean well furnished
Cons: Location was just ok. It was somewhat hidden off a back road
Excellent 10.0
Pros: Nice little restaurant
Excellent 10.0
Pros: Staff was very friendly and willing to work with our incredibly late check in. Even took in to consideration that we had been in the road for hours. We were given a room close to the elevator so we could get in and get some sleep.
Good 6.0
Pros: Excellent dining experience
Cons: No hair dryer in room. Breakfast was available, but not included with the room cost.
Good 7.0
Pros: Very Clean hotel!
Cons: My window was right above an area playing music all day and night. There were also a lot of noises including people talking. Room 218
Excellent 10.0
Pros: Recently renovated.
Mediocre 3.0
Pros: Cleaniness
Cons: Front attendant was not friendly at all.
Poor 1.0
Cons: We had our dog with us and paid $50 dollars for a pet fee. When we got to our room, we found hardened dog poop on the floor. We got 2 bottles of water free for it. Unacceptable.
Good 7.0
Pros: Clean and very convenient. In the past, I have really liked the bar/restaurant staff - very engaging and fun. The waiter let us know that the waffle batter was bad and he didn't rust it to serve us waffles. He was friendly.
Cons: This time, the hallway smelled awful (musty). The bartender was clearly overworked and complained about having one cook and her to serve everyone. She then got a grip, was more engaging, and was actually great. Breakfast is confusing and not enough staff.
Okay 5.0
Pros: Check-in was easy, the front desk staff was very nice. Bed was comfortable. Pet friendly.
Cons: Restaurant service was disappointing, only 3 tables with guests but several times the front desk person had to help out & serve bar drinks. The shower dripped all night. Any noise in the lobby was amplified by the pitched ceiling (bad design IMHO).
Okay 4.0
Pros: price
Cons: room needed repair, dirty, noisy,etc.
Okay 5.0
Pros: Bed was comfortable.
Cons: The hotel had a foul odor and was not clean. The restroom to our room was not clean.
Good 7.0
Pros: Sleeping
Holiday Inn Roanoke - Valley View - Roanoke
Rated no. 9
7.9
Good 7.9
Based on 208 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.3
Facilities
8.5
Location
8.6
Overall
8.2
Overall 7.8 Good
Based on 764 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
8.5
Location
8.6
Overall
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.9
Comfort
8.1
Location
8.6
Services
7.7
Staff
8.6
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.4
Comfort
8.4
Location
8.6
Services
8.0
Staff
8.6
Cleanliness
8.4
Comfort
8.4
Facilities
7.0
Location
8.4
Overall
7.0
Cleanliness
8.7
Comfort
8.7
Location
8.8
Overall
9.0
Services
8.0
Cleanliness
8.7
Comfort
8.7
Location
8.8
Services
8.3
Staff
8.8

Excellent 8.0
Pros: location, shuttle service to airport in morning, comfortable bed
Cons: no shuttle service on return in evening, long walk from lobby to room, desk clerk forgot to schedule shuttle but driver was prompt on short notice
Mediocre 2.0
Cons: Needs to Update facilities; fix broken ice machines/ soda machines Nonsmoking room smelled like it was a smoker. Our television remote never worked even after changing it out 3 times
Okay 5.0
Pros: I like the location because it is in Valley View Mall and 5 minutes away from my dad's home. I love the free breakfast and there is always parking.
Cons: I was very disappointed in the services provided this time. I have stayed at Best Western several times when visiting Roanoke and the services were much better in the past. When I arrived, I had to wait 30 minutes for someone to come arrive at the front desk to check me in. Although the young lady was very apologetic, and even deducted money from my bill, I was extremely tired from my 8 hoir drive and desperately needed a shower. After getting to my room, I walked in to a musty smelling room, and dirty towels and wash clothes that I had to go back downstairs to exchange. Also, the fridge was broken in my room, but I didn't have the energy to complain about it. I could add more, bit I think this is good enough.
Poor 1.0
Pros: Pet friendly and location was good.
Cons: Breakfast was pretty basic. There was no access to the milk or yogurt because staff had lost the key and the eggs were salty and watery. Staff was unprofessional when checking in (wearing a sweatshirt with hoodie pulled up). The room was very unclean and we only stayed because it was too late to find a new hotel. There was hair and stains on the mattress and sheets. The floors weren't vacuumed and there was white stuff on the curtain. The air vent in the room was covered in dirt and dust. Will not be staying here again.
Excellent 10.0
Pros: Staff were very friendly. Room was nice and we also enjoyed the nice breakfast!
Good 6.0
Pros: Warm, friendly staff. Kitchen guy was fabulous.
Cons: I expected the motel to reflect its age, but there were some things could have been upgraded without plunging the motel into bankruptcy, including carpet.
Good 6.0
Pros:  
Cons:  
Good 7.0
Pros: Amenities...GREAT LOCATION...Airport, Restaurants, shopping centers, pool, service stations within close proximity. Clean grounds, safe and secure. We would stay there again!!!
Cons: Need daily room service, new Queen size pillows and bed linens, shower liner and daily breakfast options. Need friendlier staff...Service with a smile and positive attitude goes a long ways for a overall experience and outlook for the hotels image.
Good 6.0
Pros: Price and convience
Cons: Bad wi-fi, door stuck, A/C noisy
Excellent 10.0
Pros: Clean, reasonably priced.
Cons: Breakfast was not available. We thought it was part of the package.
Excellent 10.0
Pros: The staff was SUPER friendly. 24 hour coffee.
Good 6.0
Pros: the price
Cons: charge a security deposit of almost $500 because i had a local address. The clerk said they were doing this to discourage drug dealer problems they were having with using their rooms.
Excellent 10.0
Pros: Location was perfect
Cons: The towels did not smell nice.
Excellent 10.0
Pros: Liked the location hotel little old but in good condition
Cons: Breakfast, missing
Good 7.0
Pros: The location was good off the interstate. The staff was friendly. Liked how you could bring pet at a reasonable price. Trash can at pet area was not emptied.
Cons: Security should have been better. Witnessed a couple of disturbing incidences. Also trash in halls and some guest set outside their doors. Also you only could take one milk per guest, not even enough to fill your cereal up.
Mediocre 3.0
Pros: Location and staff
Cons: Yes the smell was mold or mildew. Black mildew in bathroom and bedroom causing a very strong odor
Okay 4.0
Pros: Hotel staff were all friendly and professional. Free parking.
Cons: Smelled like cigarettes on the floor. Room was musty and damp.
Poor 1.0
Cons: The stay was very unpleasant! We stayed in Room 103, which was okay until I discovered the window to the room would not lock and could be easily pushed in. The manager on duty stated they were sold out and no other rooms were available.
Excellent 8.0
Pros: clean and safe, front desk staff pleasant
Cons: They did not clean the room or provide clean towels/soap at any point during our 4-night stay due to the hoax China virus.
Good 6.0
Pros: Location and beds were pretty comfortable. Upon arrival the room looked pretty clean and nice.
Cons: I brought Clorox wipes with me and wiped down all surfaces including door knobs & alarm clock which were Awful. bathroom surfaces was disgusting.4 cloths filth.
Poor 1.0
Cons: Bad smell, bathroom bowl backed up,need fix door locking
Poor 1.0
Pros: The pool
Cons: The first room we were put in had dog poop in the floor. I went to the front desk and told them and did not even get an apology I was just handed another key to a different room. The next room had someone's belongings in it and wallpaper pieces in the flo
Excellent 8.0
Pros: The location
Cons: I didn’t like that my young children seen two fights the three days we were there. I also didn’t like the way housekeeping cleaned the room.
Excellent 9.0
Cons: Would have liked to have had beverage service (coffee) that was decent.
Good 6.0
Pros: Location and staff
Cons: Noisey people who I assumed lived there , arguing til 3 in the morning
Good 7.0
Pros: The beds was wonderful!! The room was clean. We had a nice, handicapped accessible room.
Cons: We could not get hot water from our sink and told the front desk Repeatedly over the weekend. The bathtub took 10-15 minutes to get “warm,” not hot water, but was not hot enough to take a shower. Nothing was done about it.
Poor 1.0
Pros: Not good
Cons: The whole room
Okay 4.0
Pros: location was good
Cons: the "non-smoking" room we were put in smelled heavily of cigarette smoke. The staff allowed a massive party in the room next to ours that went on late into the night. Smoking was allowed right outside the entrance doors filling the hallway with smoke.
Excellent 10.0
Pros: Clean and soft beds
Cons: N/A
Okay 5.0
Pros: The location
Cons: The room smelt like cigarett smoke
Poor 1.0
Pros: Clean
Cons: It’s flooded and refrigerator didn’t work
Good 7.0
Pros: The staff was very friendly
Excellent 10.0
Pros: Front Desk personal
Poor 1.0
Pros: In nice place
Cons: Got 2 room toilet wasn't clean couldn't get remote to work
Poor 1.0
Pros: Nothing
Cons: Customer service front desk was horrible and the room was not clean sit should have been
Excellent 8.8
Great location
Okay 4.0
Pros: The hotel was close to many restaurants and a mall.
Cons: The hotel was close to many restaurants and a mall.
Okay 5.0
Pros: Best western plus is always a sure thing when I'm traveling.
Cons: This place was so unbelievably loud. I checked in after 10 pm and there were dozens of kids still in the pool which is adjacent to the lobby. They didn't quiet down until after midnight. This is an airport hotel two days before Christmas. Employees use
Okay 5.0
Pros: Nothing was over the top.
Cons: The desk clerk wasn't paying attention and put a hold on my card for the cost of the hotel room. I had already paid for it online.
Excellent 10.0
Pros: Everyone was nice and helpful. Room was very clean. Breakfast was good
Cons: That there was not mirror in bedroom
Okay 4.0
Pros: Close to where I needed to be
Cons: The facility was old and worn out, breakfast was not very good. I wouldn't stay here again
Excellent 8.5
Pros: Very nice hotel. Comfortable bed and room. Cleanliness was very good. Breakfast area was cramped but quality and selection was better than the competition.
Cons: Room soundproofing could be better. Traffic on street noticeable. Could hear footsteps in room upstairs.
Best Western Plus Inn at Valley View - Roanoke
Rated no. 10
7.8
Good 7.8
Based on 764 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
8.0
Overall 7.7 Good
Based on 1 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
8.0

Affordable Corporate Suites - Florist Road - Roanoke
Rated no. 11
7.7
Good 7.7
Based on 1 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.7
Facilities
7.3
Location
8.1
Overall
7.0
Overall 7.0 Good
Based on 738 reviews
Cleanliness
7.7
Comfort
7.7
Facilities
7.3
Location
8.1
Overall
7.0
Cleanliness
5.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
7.6
Comfort
7.4
Location
7.9
Services
7.4
Staff
7.9
Cleanliness
8.0
Comfort
7.5
Facilities
8.5
Location
8.5
Overall
7.5
Cleanliness
7.8
Comfort
7.8
Location
8.2
Services
7.4
Staff
8.1
Cleanliness
7.3
Comfort
7.3
Location
8.0
Services
7.3
Staff
8.0
Cleanliness
7.9
Comfort
8.0
Facilities
7.2
Location
8.1
Overall
6.8
Cleanliness
7.8
Comfort
7.7
Location
8.1
Services
7.6
Staff
8.0

Good 6.0
Pros: easy to get into
Cons: couldnt find my reservation. had requested handicap due not to being able climb stairs. even if it meant not having king
Excellent 10.0
Pros: I like that it's quiet and near all shopping areas.
Cons: Not enough toilet paper.
Mediocre 2.0
Pros: Tack was in my bed. Comforter had burn holes in them. Refrigerator was dirty.
Cons: Cleanliness
Excellent 10.0
Pros: Everything was nice
Cons: The breakfast room.had a lot to choose from..thank you..
Excellent 9.0
Pros: Great breakfast the waffles were great. Cersl was giid.btgw kitchen personnel were friendly and gellful.
Cons: Nothing. ( the coffee pit and lamp dud nit work. I believe it was the outlet. Bad outlet.
Okay 5.0
Pros: The hotel had a smoking room.
Cons: it could use updating .
Excellent 8.0
Pros: Clean and comfortable, just what we needed for a quick night of rest.
Cons: n/a - everything was fine!
Good 7.0
Pros: Location
Okay 5.0
Pros: Location layout
Cons: The room phone was not working and TV was not working but they came and fix it.
Poor 1.0
Pros: Gross and extremely over priced. I was scared to sleep.
Okay 4.0
Pros: Not much
Cons: Musty room smell. Dead bugs, stained window coverings, tv remote didn¿t work so the tv didn¿t work
Okay 5.0
Pros: Desk clerks very kind, helpful.
Cons: Lighting in hallways at night is poor in some areas...didnt feel secure/safe
Mediocre 2.0
Pros: Nothing.
Cons: Very dirty. TV didn't work.sink was dirty. Drain stopper didn't work. Beds were all of level. Had to walk extremely far for ice machine. Cheap laminate flooring. Dingy lighting.
Okay 5.0
Pros: Price
Cons: Dated. Some items in room need repair.
Okay 5.0
Pros: Location was fine.
Cons: Room was not the cleanest. Killed two unknown Bugs and there were dead ones behind the nightstand. Red stains all over drapes (curtains) in room. Bathroom tub and toilet section is tight and old looking. Didn¿t look the cleanest. Shampoo was used.
Okay 5.0
Pros: Relatively close to the airport
Cons: Receptionist useless and rude
Excellent 8.0
Pros: Nicely renovated rooms, amazing value.
Excellent 9.0
Pros: It was very quiet at night, and the room was very clean with a comfortable bed. The view was also nice as this hotel was at the top of a hill overlooking the valley. There was also an outside pool.
Cons: The check-in process took awhile, but the room was prepaid. I thought it would be quicker.
Okay 5.0
Pros: Location
Cons: Actual hotel was outdated but clean.
Excellent 10.0
Pros: My stay was great. (night manager) was very professional & pleasant. I room was smoke-free & clean. I have no complaints and would recommend the Quality Inn @ the Roanoke Airport to anyone whose looking for quality at a reasonable cost.
Cons: No
Excellent 8.0
Pros: It was a very luxurious room - very clean and well maintained!
Poor 1.0
Pros: Absolutely nothing!
Cons: Disgusting!!! I left after only three hours after check in. I should get my money refunded.
Good 6.0
Pros: I liked that there was no carpet in the room.
Cons: The bathroom door would not shut and when you pushed it up it hit the toilet seat. The hotel was understaffed so they had a sign that you may not get daily room service. They also did not ask for ID for a room key if you lost yours.
Poor 1.0
Pros: THE TV WORKED!
Cons: PHONE DID NOT WORK. MANY OUTLETS DID NOT WORK.HAD TO WAIT 15 MINUTES FOR SOMEONE TO COME TO THE DESK. BREAKFAST WAS A GRANOLA BAR, WATER BOTTLE & FROZEN TACO. NOT WORTH THE $---.NEVER USE AGAIN OR RECOMMEND!!!! SPACE TOO SMALL TO COMMENT ON ALL ISSUE
Good 6.0
Pros: The most attractive Quality Inn I¿ve ever seen. The grounds were beautiful and the room was clean.
Cons: The tv did not work. The a/c was not working properly. Most of the outlets in the room didn¿t work.
Poor 1.0
Pros: I was refused my room I paid for for no reason. I paid for a king bed non smoking and this was the 2nd time I was refused my room I had a reservation for the owner put me in a dirty smoking double bed room the first night I stayed the last night I didnt
Cons: Judgement and rude treatment from night 1 for no reason at all
Good 6.0
Pros: Staff were very kind and accommodating.
Cons: The mattress is old and too soft. Breakfast was reduced to a paper bag containing a sandwich, granola bar, and bottle of water.
Poor 1.0
Pros: Location
Cons: I was made to leave a deposit, which was my money to feed myself. Hotel employee, ouls not just put my card on file for incidentals. He argued with me and was very rude.
Okay 5.0
Pros: Got a decent rate for the night
Cons: The mini refrigerator did not work well
Excellent 8.0
Pros: I like the fact that the room was big and spacious and the lady at the front desk was friendly. I cannot remember her name. She was a short, older lady, very sweet
Cons: The I had school assignment to use but I was unable to plug a HDMI cable into the TV to connect to my computer and that was an inconvenience
Mediocre 3.0
Pros: Hotel staff in lobby was extremely rude the lady acted like she didn¿t want to help I will not be staying there again
Good 6.0
Pros: Staff was nice.
Cons: No hot Water 1st morning after stay. I took shower about 2am 2nd night and had hot water.
Excellent 9.0
Cons: Checkin was poor. I was given a key to a room that was still being cleaned.
Poor 1.0
Pros: Nothing
Cons: Everything
Excellent 9.0
Pros: location
Cons: no
Okay 5.0
Pros: Cold room
Poor 1.0
Pros: The location was good.
Cons: Front desk was rude and even after being showed my room was booked and paid in full continued to tell me I needed to pay. The hand towels and face clothes were stained nasty. Metal pieces left on floor that I found with my foot.
Excellent 8.0
Cons: Check in staff
Poor 1.0
Cons: There was mold on the bathrooms the tub was leaking the toilet was dirty around the sides clothes were left inside the dresser There were roaches
Poor 1.0
Pros: Nothing at all
Cons: The staff the rooms everything was bad will never book here again
Mediocre 2.0
Pros: Bed was pretty comfortable and the a/c worked good
Cons: Pool closed, no breakfast, and bugs all over the room
Poor 1.0
Cons: The hotel room was dirty . The sheets stunk. The room smelled like a smoking room even though we requisted non-smoking. Absolutely horrible !
Okay 5.0
Pros: It was in a great location
Cons: The hotel was dirty
Excellent 9.0
Pros: It was definitely updated. And it was well put together. The pictures online don't lie. Wood floors and all. It was peaceful sleep. All good for the most part.
Cons: The shower head had soap scum all over it. I asked the maid to clean the shower, gave her a tip for motivation. It still has soap scum on it to this day. I'm sure.
Excellent 10.0
Pros: Everything was great! The staff was amazing I really enjoyed the time I was there!
Cons: No indoor pool
Good 6.8
Pros: There’s nothing special about this place, but it seems reasonably clean and it was cheap.
Good 6.0
Pros: close to the airport. value.
Cons: There needs to be more outside lighting. The lighting that is there is dim. I needed to leave before sunrise, and honestly, it felt a little bit unsafe to me.
Mediocre 2.0
Pros: The hotel is in a convenient location.
Cons: It's in a really bad neighborhood. The property is run down. The pool was filthy.
Good 7.0
Pros: Location & price.
Cons: The room prepaid for was supposed to be a king non-smoking, but we were given a king smoking room. The hotel fortunately rectified the error.
Mediocre 3.0
Cons: Booked a non smoking king room. Got a smoking double room. Desk lady very slow,there was a 45 minute line to check in. Got different room smelled like cheap cleaning products.
Mediocre 3.0
Pros: Location
Cons: Old needs a lot of work room was a smoking room and that was awful.
Good 7.0
Pros: clean room. hot shower
Cons: get your own breakfast at the waffle house
Mediocre 3.0
Pros: The staff was nice
Cons: Everything. It was dirty, had roaches, and was in a bad area. The pictures online were not indicative of the room or the location and absolutely is NOT a 2.5 Star hotel. This place is a 1 Star at best. It will definitely never be a place I stay at again!!
Good 6.0
Pros: The bed was comfortable.
Cons: It was old and worn
Good 7.0
Pros: Room was nice and clean.
Cons: Front desk person was nice but didn't look professional. Location was less then desirable.
Excellent 9.4
Pros: Close to the airpoirt
Cons: The pick-up was slow
Mediocre 2.0
Pros: Location
Cons: No heat in room, heat was on but old
Mediocre 2.0
Pros: The room was clean.
Cons: The bed was extremely uncomfortable, uneven and all I could feel was springs. The alarm clock was broken and no one answered when I attempted to make a wake up call. The free breakfast and coffee were tasteless. I would not stay here again.
Mediocre 3.0
Cons: To start off I killed two roaches as soon as I got there. Coffee pot didn’t work, bathtub drain was slow to empty, heating unit was very noisy had to shut it off and order the sleep. Also took a long time to check in
Excellent 8.8
Pros: location, breakfast, conference rooms, updated rooms, great staff
Cons: next to a noisy industrial business, dingy exteriors, far from ice
Excellent 8.0
Pros: Recently renovated. Very nice room! I plan on staying there again!
Cons: Small problem with the heater but no major isdues
Okay 4.0
Cons: Did not like the fact that we were charged double. Called the hotel they did not have an answer. Called the 3rd party we booked from and was told we would need to wait 5-10 business days. Still have not heard from the hotel on the double charge.
Good 7.1
Pros: WE ONLY PAID 60.00/NIGHT/ROOM FOR TWO DOUBLE-BEDS IN EACH AND IT WAS WORTH THAT PRICE. I WOULDN'T HAVE BEEN HAPPY PAYING MUCH MORE. THE APPEARANCE OF THE ROOMS WAS FANTASTIC BUT THE COMFORT OF THE BEDS AND THE CLEANLINESS COULD HAVE BEEN BETTER. IT WAS NOT THE WORST I'VE SEEN, EITHER. MEDIOCRE. THE STAFF WAS VERY NICE.
Cons: MEDIOCRE PLACE - WORTH 60.00 THOUGH - WOULDN'T HAVE BEEN HAPPY PAYING MORE. CLEAN ENOUGH AND COMFY ENOUGH - COULD HAVE BEEN BETTER. WOULDN'T HAVE WANTED TO STAY LONGER THAN ONE OR TWO NIGHTS. FUNCTIONAL NOT RELAXING - DON'T STAY HERE IF YOU'RE VACATIONING.
Good 6.5
Pros: Comfortable bed
Cons: Although the property was recently renovated, it was done poorly. Paint is already peeling in the bathroom, there were dents in the wall, the caulking was not replaced, just a sloppy job. Housekeeping does a poor job cleaning. Windows are filthy. Management rented out the hotel lobby for a Birthday party on the last night of my stay and allowed for loud music to be played until midnight. The party was loud and kept me awake until they left. I called the front desk to complain ... The staff did not care. A hotels's first priority should always be the comfort of their guests and the cleanliness of the property. This hotel clearly does not care about either one.
Good 6.0
Pros: The staff were nice and polite.
Cons: The outlet by the sink ( for the hair dryer ) was very loose and the plug didn't want to stay connected. The mattress was worn out.
Good 6.0
Pros: Easy check in. The hardwood floors made he room seem clean and open. The hotel had recently renovated (I think) and our looked really nice in our room. The breakfast bar had a wide variety and it was clean and tasty.
Cons: The outside walks and stairs could use some TLC. Not sure if there was an elevator or not. If there was there were no signs indicating where it was. Instead we had to lug our suitcases as well as a two year old up the stairs. Not too big of an issue.
Excellent 10.0
Pros: Newly updated room. New furniture. New LED TV. Lamanted floors. Overall a nice room for the money. Large comfy room.
Cons: The walk from the parking lot to the front desk is a long one. Kinda confusing the way it's set up. Construction still underway.
Quality Inn Roanoke Airport - Roanoke
Rated no. 12
7.0
Good 7.0
Based on 738 reviews
Details
Reviews

Cleanliness
5.4
Comfort
5.7
Facilities
2.3
Location
6.7
Overall
2.0
Overall 5.2 Okay
Based on 197 reviews
Cleanliness
5.4
Comfort
5.7
Facilities
2.3
Location
6.7
Overall
2.0
Cleanliness
5.8
Comfort
6.1
Location
6.7
Services
5.4
Staff
7.7
Cleanliness
3.0
Comfort
2.0
Facilities
3.0
Location
3.0
Staff
2.0
Cleanliness
4.9
Comfort
5.3
Location
6.1
Services
4.6
Staff
6.6
Cleanliness
5.8
Comfort
6.4
Facilities
2.0
Location
7.2
Overall
2.0
Cleanliness
5.3
Comfort
5.5
Facilities
2.0
Location
6.9
Overall
2.0
Cleanliness
6.5
Comfort
6.7
Location
7.2
Services
6.3
Staff
7.9

Poor 1.0
Pros: Location.Parking. That's it.
Cons: The room was substandard. I was asked to give a $50.00 deposit in addition to my room rate. I received it the next morning at checkout. The tub floor was green so I didn't shower. No smoke detector. Loud heating and nasty furniture. This should be removed from your site. I will never stay in another 2.0 rated hotel. Mattress was so hard that I hardly slept
Poor 1.0
Pros: Staff was nice but clearly over worked
Cons: bed where uncomfortable and building smells awful
Poor 1.0
Pros: The woman at the desk was nice
Cons: I have never stayed anywhere as dirty as this place. There was a cigarette on the floor, I'm not sure the shower had ever been cleaned, there were toothpaste fleck on the mirror, nail polish on the sink, the ceiling was caving in over the shower and the sink, the bolt on thr door (next to the sign asking me to use it for my protection) was broken off, there was literally grime on the floor and when I checked in, there were two notes that had clearly just been scrawled about a toilet overflowing sewage when flushed and black mold all over a room. Im worried I may have gotten fleas, I slept under my coat to avoid the covers.
Poor 1.0
Pros: There was no breakfast……only coffee
Cons: The room was INCREDIBLY filthy. Very obvious that the toilet had not been cleaned in months and the carpet had not been vacuumed. No little soap for shower. The tub filled up ankle deep when I took a shower. No cup in the bathroom for when I brushed. Towels were very tiny. Only 1 good thing about the room was that the pillows were nice.
Excellent 8.0
Pros: No breakfast
Cons: Room heat wasn't working on the unit
Poor 1.0
Pros: Nothings
Cons: Basically everything
Excellent 10.0
Pros: Best customer service very helpful staff, and room was very clean , interior rooms made me feel safe , also the hotel is very quiet, had a Great night sleep i highly recommend
Good 7.0
Pros: I could sleep
Cons: Wood floors
Poor 1.0
Pros: Need
Cons: Need a lot of work
Good 7.0
Pros: Price
Cons: Bathroom sink faucet did not work properly.
Mediocre 2.0
Pros: My flight got canceled so didn't stay there but paid for it so that's why I'm not happy
Mediocre 2.3
Pros: Is it possible to give zero stars?
Cons: Paint chips scotch taped back onto the wall, stains all over the walls, no cover on the toilet tank, towel had a hole in it, strange red stain on the carpet, need I go on? Asked for non smoking and the room reeked of it. Receptionist was rude.
Mediocre 2.6
Pros: Nothing
Cons: Had room booked through friday morning stayed tuesday night came back in after work wednesday to find they had checked me out and took all my stuff out of my room and got rid of it. I only got one pair of pants and a shirt back.They said i was only booked for one night which wasnt true i still had my booking confromation where i was booked through friday...they threw away or stole whichever they did hundreds of dollars worth in my clothes and valueables. Hotel owner was rude and actually hung up on me when i tried to get my stuff back.
Mediocre 3.0
Pros: Good location
Cons: I got ate up bedbugs
Mediocre 2.0
Pros: Nothing
Cons: the entire hotel was disgusting. we didn't stay for more than 30 minutes and decided to leave because there are stains all over the bed and the smell between the lobby in our room was putrid. thankfully we were able to get a refund and we went to quality inn that was much better
Carla Inn&Suites Roanoke Airport - Roanoke
Rated no. 13
5.2
Okay 5.2
Based on 197 reviews
Details
Reviews

Cleanliness
5.7
Comfort
5.9
Facilities
6.6
Location
6.6
Overall
5.9
Overall 5.0 Okay
Based on 505 reviews
Cleanliness
5.7
Comfort
5.9
Facilities
6.6
Location
6.6
Overall
5.9
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
5.4
Comfort
5.7
Location
6.6
Services
4.9
Staff
6.1
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
6.6
Overall
2.0
Cleanliness
5.6
Comfort
6.0
Facilities
6.4
Location
7.0
Overall
6.5
Cleanliness
5.3
Comfort
5.5
Location
6.3
Services
5.2
Staff
5.9
Cleanliness
5.5
Comfort
6.0
Facilities
8.0
Location
6.8
Services
5.1
Cleanliness
6.5
Comfort
6.6
Facilities
9.3
Location
6.8
Overall
7.3
Cleanliness
6.1
Comfort
6.2
Location
6.7
Services
6.1
Staff
6.4

Good 6.0
Pros: Everything was great except for the shower
Cons: The showerhead was squinting water All over the bathroom floor and toilet
Excellent 8.0
Pros: Everything is what I liked
Cons: This 🛍️
Poor 1.0
Cons: The hotel needs total renovation. The advertising for the hotel was misleading. The rating should be Poor instead of Good.
Poor 1.0
Pros: Price
Cons: I took several pictures of what was unsat. Inop fridge, plugged toilet, no fire alarm, etc
Okay 4.0
Pros: Few choices compared to comp motels. No juice.
Cons: Manager could use a public relations class. Bathroom toilet had used paper in it. Toilet paper holder fell out of wall. Popcorn on floor beside bed.
Poor 1.0
Pros: Nothing
Cons: I didn't like that the front desk lady felt the need to be disrespectful and then have the cops come to make sure my self my 4 and 5 yr old left the property....who does that.I beyond disgusted with the hotel and staff
Poor 1.0
Cons: Killed 3 roaches, air didn’t work, bed hard as rock, 3 story building with no elevator, front desk clerk barely spoke English. To cancel reservation would cost almost full night charge. Absolutely horrible. So disappointed in booking.com
Excellent 8.0
Pros: The location and it was clean and quiet
Cons: We were on bottom floor and window was open, there was no way to lock or no screen in place,bit was no smoking, I believe that someone had been smoking out window
Poor 1.0
Pros: Location
Cons: The sign said weekly rat $280. But I had to pay $151. For 1 night. Then I ask for soap and was told that they didn’t have any. Breakfast consist of 3 bananas and 1 apple all rotten. Cereal with warm milk. Our room was non smoking but the maid walked the halls with her cigarette in her hand smelling up the whole place. Will never recommend this place to anyone.
Good 6.0
Pros: Needs updating.
Cons: Staff was very nice and helpful.
Mediocre 2.0
Pros: Nothing
Cons: the front desk associate she was kinda rude when checking in
Poor 1.0
Pros: Checking out!!!
Cons: Everything. Dirty, roaches, beds were uncomfortable. Cigarette burns everywhere. Very uncomfortable and disgusting. No smoke alarm. Overall worst hotel I¿ve ever been in!!!
Mediocre 3.0
Pros: That it was close to the highway.
Cons: The room was not ready when I got there, after 3pm. The room was not clean. The room smelled of smoke. The toilet leaked. The window was open when I did finally get into the room. The microwave was broken.
Poor 1.0
Pros: Leaving the place
Cons: Everything
Poor 1.0
Pros: Location
Cons: The refrigerator was not working and had a bad odor.. When I told the guy at the front desk He said that it did work and that he cleaned it out. I told him that the refrigerator was warm. He basically called me a liar and That is unacceptable.
Okay 5.0
Pros: Excellent location and very cheap
Cons: Hotel is very old and upkeep is poor. Doesn't appear as if carpets have ever been deep cleaned. Smell of cigarette smoke throughout
Poor 1.0
Pros: The evening front desk manager was very good - professional and personable. When I had a significant problem the following morning the housekeeping manager seemed sympathetic to my plight.
Cons: I checked in late on the 18th to a sold out motel. The next morning the bath shower was inoperable - no handle attached. The front desk manager confirmed it but refused to comp or reduce the rate. Offered another room but not convinced would be cleaned
Good 6.0
Pros: Front desk staff completely honest, straight forward--- told me my REQ for Housekeeping got overlooked. Other front desk staff called housekeeping multiple times and explained washer/dryer is broke
Cons: I was there 2 nights for business and no respite, although room not cleaned as requested, had to wait till 11pm-midnightish for clean towels to be delivered ¿¿ hey I got them-- I had already dropped off the others.
Okay 4.0
Pros: Cheap
Cons: Complimentary pets if you know what I mean and no service if you're staying another night. Didn't remove trash from room, no clean towels the second day, nothing was done until we checked out. Literally no service.
Poor 1.0
Pros: Nothing
Cons: Most disturbing and disgusting hotel I've ever seen. Left as soon as we checked in. They would not refund my money as well as they recharge my bank account. Cops in parking lot pining down guy,woman with lingerie on in lobby,smelt like weed an filthy.
Poor 1.0
Pros: Not much
Cons: That was the nastiest hotel I¿ve ever stayed in. I don¿t know how they have kept their franchise. Everything was stained¿ floors, furniture, etc. There were cigarette burns on the bedspread¿ in a non-smoking room. Staff looked miserable. Zero
Poor 1.0
Pros: Nothing
Cons: Very creepy people hanging out in hallway, tapping on doors. Hole in floor under bed. Holes in wall behind picture.
Poor 1.0
Cons: Roches
Okay 4.0
Pros: The location was very convenient, just off the interstate, and the area appeared to be safe. If you just want a cheap place to stay for a night, this hotel is OK.
Cons: The bed was very uncomfortable, and the hotel overall looks old and run down.
Okay 4.0
Pros: Location.
Cons: The room was old, dingy, and outdated.
Okay 5.0
Pros: Close to interstate
Cons: Sleazy clientele, unhelpful staff
Excellent 8.0
Pros: Good value.
Cons: This day was good however I had booked this hotel on a different occasion and when I arrived at the hotel the room was not available. So then I had to go through the process of asking requesting from everybody a refund..
Mediocre 3.0
Pros: Close to where I was working
Cons: Trash in hall way
Good 7.0
Pros: They have smoking rooms. Location
Cons: Room wasn't very clean. Not the worst I've been in. Not all front desk people were very nice. Made me feel like I was bothering them or like I had done something wrong.
Mediocre 2.0
This place was dirty and disgusting. I thought I was going to get jumped in the parking lot.
Okay 4.0
Pros: The location off the highway.
Cons: Non-smoking room that was definitely smoked in on a regular basis. Dirty: big stain on bedspread. Found pebble in the bed. Overall just nasty.
Good 7.0
Pros: Lowest price
Cons: Website amenities were not correct.
Mediocre 3.0
Pros: There was a bed, running water and TV.
Cons: The whole place smelled like cigarettes and there was ash on the floor by the bed. There were burn holes in both of the comforters on the bed and one of the beds didn¿t have a bed sheet. Honestly this was the worst hotel experience I¿ve ever had.
Mediocre 3.0
Pros: The location and obviously I picked because of the price.
Cons: Smoke detector missing, wall lamp didnt work, outlets didnt work(sparked), no breakfast (due to covid) spotty internet, room smelled like smoke and wet dog, MGMT, booked res.for 2 then to 3, rate changed, but mgr charged for extra person,although prepaid
Good 7.2
It’s basic and we had what we needed. Bonus was a frig and microwave. It could have been a little cleaner, no major violations. I understand with COVID not offering breakfast, yet no coffee maker and coffee in the room just seems like a cheap tactic.
Mediocre 2.0
Pros: Nothing at all the front desk attendant was very rude
Cons: I had a reservation for a king they gave me a Queen and didn’t refund me the difference
Okay 4.0
Pros: It's not like the other 2 around it
Cons: Staff owner is hateful and the room needs to be updated more
Mediocre 2.0
Pros: The rude crass nature of the employee. The lies that were told to me.
Cons: There was nothing good to say about this hotel!
Mediocre 3.0
Pros: ...
Cons: The wash rags looked like cleaning rags i had to wipe the tub down to use it. The drawers to the dresser wouldn't stay closed...
Excellent 8.0
Pros: Awesome
Cons: The bed
Excellent 10.0
Pros: The front desk clerk was awesome,multi tasking to everyone's needs with being extra polite.
Excellent 10.0
Pros: The check in process was easy and the room was clean! Noone was disruptive.
Cons: On checkout day, it was 11:36am and checkout time wasn't until 12pm, housekeeping was beating on our door telling us to hurry up cause it was time to checkout. It was rude and done unprofessionally. Was not happy about that.
Mediocre 3.0
Pros: The water for a shower was hot. The room was tired, the carpet was soiled and they had a gross recliner in the room'. Never again! Gross,gross and so gross!
Good 6.0
Pros: The price was better than others in the area while making a last minute booking. The place could use renovation, but it worked for a quick stop over.
Cons: Everything was a bit dated and not quite as clean as would be preferable, but not bad overall.
Okay 5.7
Pros: Price and availability last minute
Cons: The facility is getting old and dated. The A/c unit in the room is very difficult to keep the room at the right temperature. You're either hot and muggy or frozen.
Mediocre 2.0
Pros: Nothing at all.
Cons: This place is corroded with mold, mildew, cigarette smoke, filth, the carpets are scary, the staff is cranky....Overall overpriced and a dump!
Excellent 9.4
Pros: The pillows were soft AF!!!
Cons: You could smell the smoke in the hallway but I had a nonsmoking room
Mediocre 2.5
Pros: Getting out of there.stains
Cons: Stain (s) on the bed cover and shower curtain Cigarette- burns on the carpet ( in a non smoking hotel ) - stench throughout the entire hotel - hairs left in the sink - poor customer service
Okay 4.6
Pros: Price, complimentary breakfast
Cons: Terrible smell, someone's hair in bathroom and even in the bed. They didn't change linen?
Super 8 by Wyndham Roanoke VA - Roanoke
Rated no. 14
5.0
Okay 5.0
Based on 505 reviews
Details
Reviews

Cleanliness
3.1
Comfort
3.2
Facilities
3.2
Location
4.8
Overall
3.6
Overall 3.7 Mediocre
Based on 43 reviews
Cleanliness
3.1
Comfort
3.2
Facilities
3.2
Location
4.8
Overall
3.6
Cleanliness
3.0
Comfort
3.0
Facilities
3.0
Location
5.0
Overall
3.0
Cleanliness
3.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
6.0
Cleanliness
3.3
Comfort
2.0
Facilities
2.0
Location
4.0
Overall
3.3

Poor 1.0
Cons: Everything
Mediocre 2.0
Pros: The price was good. But you get what you paid for.
Cons: There were holes in the walls of the common areas. There was a hole in the wall of the room right behind the bed. There were flies in the room when we arrived. There was dirt everywhere, mold in the shower, and the towels had fresh stains on them.
Okay 4.0
Pros: The staff was very friendly and they took the dirty towels and gave us clean ones! They apologized!
Cons: Toilet was over flowing and we found that at 2 am when we tried to use the toilet! Disgusting and for the rest night could not use toilet! We went to a near by coffee shop to use the toilet!! Bed room was cracked!
Poor 1.0
Pros: Nothing at all.
Cons: This place was very run down with wall paper peeling off the wall, loud vehicles revving their engines they the night, people gathering outside talking loudly, people apparently living there and barbecuing outside. I felt very unsafe and did not sleep.
Okay 4.0
Pros: Price, location, and pet friendly.
Cons: Lack of cleanliness.
Okay 4.0
I'm surprised the state hasn't shut this place down yet. It's a cosmetic nightmare outside. Chunks of the building are missing, you can see holes in the roof and the roof is visibly caving in. If you're on the second floor looking across the parking lot at the other building with additional rooms, you can see the roof damage. There's structural damage to the 2nd story walkway visible from ground level. If you plan on staying here, I would highly recommend looking at the place before booking. It literally looks like a war zone with the account of damage to the building and dilapidation. The rooms themselves are a hot mess too. I'll just leave it at that. I've been to about 50 hotels in my lifetime. This is the most ran down one out of them all. I'm just thankful there's no bed bugs.... that I've seen.
Poor 1.0
Pros: Nothing
Cons: Dirty Ran down A lot of people LIVE here and they stay out late, drinking and smoking weed.. Very loud and arguments all freaking night..
Poor 1.0
Pros: Nasty Drug infested craphole. Found needles used for iv drug use in the bed .
Poor 1.0
Pros: This place is a dump if u could have got my money back I would not stayed here. Drug trafficking on steps.
Cons: For ur safety don’t stay here
Mediocre 3.6
The price was right but there were stains on the carpet, sheets, shower, ceilings, etc. The WiFi code was not posted so I had to call the front desk to get it. No pen or paper in the room. I couldn't figure out how to get the TV on a channel.
Excellent 10.0
Pros: Nothin
Cons: they ate rude
Good 7.0
Pros: Love where it's located, Many restaurant's and access to the inrerstate.
Cons: Cable was not working. Had be moved to another room. There was many hair's on the sheets.
Mediocre 2.0
Pros: The location of knights Inn is good. There are many other motels in the area. Close to restaurants and stores.
Cons: The room was not up to standards. There was no toilet tissue. Couldn't get the tv to work. The toilet was dirty inside, the tub was so so and the ceiling needed repair. There was loud talking outside of the room. I didn't feel safe checking in.
Poor 1.0
Pros: Nothing
Cons: Had roaches
Mediocre 2.0
Pros: Easy off highway
Cons: The rugs were old and dirt. Food containers were under the bed. TV remote did not work properly. Sheets had burn holes in them as well as the bed spreads.
Good 6.0
Pros: Price was good, booked it online for $---. Came with a floor show, fire and ambulances showed up around 10:30pm and half of Roanoke county Police force. No ice machine but they do have a freezer with ice trays. Non smoking room but burns through comfort.
Cons: Trash left in drawers by previous occupant lights couldn't be plugged in because both outlets were used by the TV.Sign out front said $--- but clerk said that was not for this location, it for for their unrenovated location which this one was,supposedly
Poor 1.0
Pros: Nothing
Good 6.0
Pros: The room smelled and the refrigrator was dirty and the lightning outside the room was off no lights very very dark and the building was very dirty outside and trashy nothing they advertish they had breakfast was terruable they had no danish nomilk
Cons: No
Poor 1.0
Pros: NOTHING.
Good 6.0
Pros: The help at the front desk.
Cons: Nothing
Mediocre 2.0
Pros: Nothing!!!!!!
Cons: I checked in & went hiking, came back to find that there was black mold in the room they had given me and possible blood stains on the sheets. Also it appears that there’s a drug operation being ran out of this hotel. I was scared to leave my vehicle anywhere without my supervision. I checked out immediately after seeing all of this and they refuse to give me a refund. DO NOT STAY HERE!!!
Poor 1.0
Pros: Nothing! It was so dirty and unsafe I have back my key and left!!!
Poor 1.0
Pros: Nothing!! Wasn't a hotel! It was awful!!
Cons: This wasn't a hotel It was a motel and the worst ever. Throw up on the steps. Have pictures of the holes in the bedspred. Door had paint off from dogs scratching it. It stunk like room refresher tryiing to cover up smoke. Paid for three days and stayed
Good 6.0
Pros: East parking
Cons: Cheap and sleazy. The whole building was extremely run down and not clean.
Excellent 8.0
Pros: Close to the job site and near stores and food places
Cons: Went 3 days without maid service.
Okay 4.0
Pros: The price
Cons: very old, several holes etc in walls,stains on chairs etc.
Excellent 8.0
Pros: The staff was very friendly and helpful. The location was also very good.
Cons: The lobby didn't smell the best, and the steps going up to the room where cracking and while carrying the baggage up I tripped over them.
Good 7.0
Pros: Location
Excellent 8.0
Pros: Staff Friendless
Excellent 10.0
Cons: The breakfast was definitely sub par.
Okay 4.8
Pros: The location was easy to get to with a Waffle House right next door for late night/early morning dining.
Cons: This hotel is showing its age. The tub was cracked and stained, the carpet was worn and dirty, curtains were ripped and stained, the sink drained so slowly, we had to wait a half hour between uses for it to empty. On top of that, the advertised price was $7 less than what we paid online. I would stay here if it was the only hotel with rooms available in Roanoke, but otherwise - I think I'll pass - and I'm not picky or hard to please.
Mediocre 2.0
Pros: Liked nothing
Cons: Liked nothing
Okay 4.3
Pros: The price
Cons: Just dirty n looked like a bad area
Knights Inn Roanoke - Roanoke
Rated no. 15
3.7
Mediocre 3.7
Based on 43 reviews
Details
Reviews

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