Good
6.0
Pros:
Good location. Quiet. Bed was comfortable. Room was clean.
Cons:
Doing renovations, which it really needs, but no where was that stated when booked. I paid for a king with sitting area, apparently the sitting area is one wooden chair that seems like it’s going to collapse if you put more than one bag on it.
Okay
5.0
Pros:
It's clean, our room was cleaned daily, all front desk staff was friendly and said the same thing I did the manager has issues with white people.
Cons:
I rated them on Google. This is the second time we stayed there and the male manager acted like we were a problem. if he doesn't like white people maybe he shouldn't rent to them. As she on Google where he accused numerous people of smoking in their room which is totally false. Then when proven wrong he made us move our vehicle to the middle of nowhere.is a spiteful person that should not be in charge of any hotel.
Poor
1.0
Cons:
I stayed one night when I booked two. They told me at the desk I had to leave a $60 cash deposit in case I smoke in my room. I thought it was suspicious and a little weird but I did it anyway because I had no plans of smoking in my room. However, the next morning, two people appear at my door, make me open it, then start exclaiming that I definitely smoked in my room and need to check out now. They continued to be extremely rude and made me pack everything and leave. They refunded the night but kept the $60. I have friends who used to work in hotels and she said places like that will do that on purpose and pocket the cash. I requested a receipt when I first paid but it did not include the proof that I left $60 at the front desk. Absolute scammers, do not pay in cash and do not trust any of them. They had me leaving in tears, threatening to call the police on me while I waited for my ride and begged for my money back. I did NOT smoke in my room, and there should be camera footage of myself and roomies leaving the room multiple times throughout the night to smoke outside. It was disgusting and embarrassing what they did to me, and I still do not have my $60 refunded. Corporate has been contacted.
Excellent
10.0
Okay
5.0
Pros:
location
Cons:
It was what it was
Excellent
10.0
Pros:
Customer service
Cons:
Nothing
Excellent
9.0
Pros:
no surprises, always find Red Roof the same.. Great for the overnight trip
Excellent
10.0
Pros:
Staff and cleanliness also the amenities very nice.
Excellent
8.0
Pros:
Value for money
Poor
1.0
Pros:
Nothing
Cons:
There is nothing to like at this hotel
Good
7.0
Pros:
Located right next to the highway, and to gas/fast food locations. Getting into the city was less than 10 minutes.
Cons:
There was a damp smell in the room and some areas of the hotel. Otherwise, the hotel was very clean and well maintained.
Good
7.0
Pros:
the ac was amazing especially after coming back from a hot day out in the city
Cons:
the staff was a little odd but they were still very welcoming. the smell of the hotel was weird
Excellent
10.0
Pros:
Close to my work place
Cons:
No everything was fine
Good
6.0
Pros:
pet friendly, good sized room
Cons:
location questionable, need more coffee and working vending machines
Good
6.0
Cons:
The entire hotel smelled like stale smoke. When I got home and opened my suitcase, my clothes even smelled. Night desk person was not very personable or friendly.
Poor
1.0
Pros:
Nothing
Cons:
Initially they gave us a room that was not cleaned
Good
7.0
Pros:
Location close to interstates
Cons:
Room not ready upon arrival. Staff member on phone talking while I waited for him to finish cleaning room.
Okay
5.0
Cons:
It didn't feel clean, the floor was sticky. There was also a bad repair patch job on the ceiling.
Good
6.0
Cons:
You get what you pay for is the old saying and that is what you should expect for your stay
Okay
5.0
Pros:
It was affordable
Cons:
One month after heart surgery,I had to walk up two flights of steps to get to our room. No elevator ; no other provisions because the other rooms were booked.
Mediocre
2.0
Pros:
Not much, sad to say.
Cons:
Unfortunately, very old and run down. Overpowering air freshening to cover up odors. Carpets dirty.
Okay
4.0
Cons:
The room smelled of some cheap carpet cleaner... probably to mask some other smell... very annoying.
Excellent
10.0
Pros:
Value, clean, comfortable, right at exit
Cons:
No
Good
7.0
Pros:
Staff & cleanliness
Cons:
Bathrooms didn't work well; breakfast didn't taste good.
Mediocre
3.0
Pros:
Good internment speed. All guest rooms are indoor entry.
Cons:
Room was small and claustrophobic. Little bit stingy on late checkout time. Property is very basic, especiall for the price.
Mediocre
3.0
Pros:
Location
Cons:
The room I was given smelled like urine. Was given another room.
Okay
4.0
Pros:
Location was convenient
Cons:
Toilet didn't work correctly. Shower leaked water even when trying to fill the tub. Had a HEAVY perfume smell that was almost nauseating.
Excellent
10.0
Pros:
Perfect stay. Hotel employee was wonderful in accommodating our special requests. Clean room, everything was great.
Excellent
10.0
Pros:
The staff was friendly and nice and the hotel was clean. Waffles in the morning breakfast!!!
Cons:
Can't complain. Disliked that late at night the parking lot would fill with construction vehicles.
Good
6.0
Pros:
Every day I left the hotel my card did not work for re entry, it was too annoying and inconvenience
Cons:
Nothing
Good
6.5
Pros:
Friendly staff, clean room. Great value.
Cons:
Smoke smell of room (I was in non-smoking room). Noisy neighbors. Had to ask them to turn TV down at 4am because they were blasting it.
Good
6.0
Pros:
The Wi-Fi worked well and the breakfast was very good.
Cons:
It says "newly renovated" but it seems it was still in progress. The bathtub and other utilities were patched up. The beds were worn out, not very comfortable. Everything else seemed fine.
Excellent
10.0
Pros:
Cleanliness and friendly staff
Cons:
No
Excellent
8.0
Pros:
Staff was excellent and very informative
Good
7.0
Pros:
Great staff
Cons:
The hotel has a lot of wear, but they keep it well.
Mediocre
2.0
Pros:
Nothing
Cons:
After a long road trip, we were looking forward to sleeping in and arrived to learn there was "mix up" in the system and our room was not properly reserved by booking.com. She couldn't even lie well about it. She didn't bother to try to get us into the other Red Roof Inn in Binghamton tried to blame us for the mistake then tried to blame booking.com when they called to clairfy. It was pretty clear they gave the room away. Horrible customer service but booking.com got us another room and covered the difference and we were finally able to sleep by 3am. Red Roof Inn ruined half our minivacation but booking.com saved it. I am sure it was human error in one chain but my father has been using the Red Roof Inn since the 90s and instilled in me how it is a quality value chain and I had inherited that respect. I have used the chain often but have noticed a diminishing in quality and after this horrible incident, I have told everyone I know never to use it and will continue to do so.
Excellent
9.1
Pros:
Good place for the money. Will stay there every time I go to Binghamton.
Cons:
Walls are kinda thin so I could hear my neighbors, but that's the only bad thing.
Okay
4.0
Pros:
The smell of smoke was overwhelming