Shangri-La Hotel, The Marina
Pierpoint Road, Cairns, QLD 4870, Australia
+61 740 311 411
Cheapest
rate per night
8.7
Excellent
based on 2,405 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| eDreams | $160 |
| KAYAK | $161 |
| Trip.com | $165 |
Good to know
Value for money |
8.2 |
|---|---|
Distance to city centre |
0.8 km |
Location rating |
9.6 |
Nearest airport |
Cairns |
Distance to airport |
4.6 km |
Rooms
Deluxe rooms
$160+
Bed type
Provider
Total stay + taxes & fees
Unknown
$160
Unknown
$161
Unknown
$165
Unknown
$166
King bed
$174
King bed
$178
Unknown
$182
King bed
$192
Unknown
$207
King bed
$209
Unknown
$217
Unknown
$262
Reviews
Pros
| "Great service and friendly staff" | (in 229 reviews) |
|---|---|
| "Great Location and helpful staff." | (in 225 reviews) |
| "Beautiful buffet breakfast overlooking the marina." | (in 131 reviews) |
Cons
| "Don’t do room service." | (in 75 reviews) |
|---|---|
| "Breakfast was the greatest disappointment!" | (in 38 reviews) |
| "Old hotel, nothing great." | (in 44 reviews) |
Traveller rating
758
236
83
17
7
Time of year
Traveller type
Show reviews that mention
+
-
ExcellentFeb. 20179.7
Adam
Amazing location walking distance from the harbor with many shops and restaurants within the same complex. Luxurious and modern rooms without feeling pretentious.
Breakfast service was $20 and most of the buffet choices were unappetizing; the omelettes and French toast prepared on request by the chef were pretty good but overall there are likely better options around Cairns. The pool was really nice but closed unusually at 8pm.
-
ExcellentOct. 201610.0
Honeymoon kickstart
We wanted to be able to relax and unwind at our first destination in Australia, this was definitely the place, the pool was very relaxing and the sunrise on the marina side was breathtaking. They had our room ready and allowed us to check in early. They also had complementary champagne and chocolates upon arrival. They also upgraded our room to a higher level so we had a better view of the bay. The location is with in walking distance to everything, including the ferries at the marina. All in all one of the best parts of our stay was the staff, they were all so welcoming, accommodating and extremely pleasant (esp Kelly and Luke!). I would definitely stay here again.
pool furniture showed some signs of wear.
-
MediocreJan. 20162.8
Very disappointing hotel more like 2 stars. Very old not Kleenex bad service. Value for money zero. Don't stay here!!!!!
-
ExcellentOct. 201510.0
Friendly and helpful staff. Close to pier, shopping, restaurants, and anything you would need really. Nice clean rooms. Large bathroom. Beautiful pool.
Wifi reception was poor in the rooms.
-
ExcellentMay 20158.8
Staffs good
During our stay the towel was not very clean coz I saw three times the hair in the towel.
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About
Overview
Shangri-La Hotel The Marina Cairns provides elegant accommodation in Cairns and is a stone's throw from Reef Fleet Terminal. It features free Wi-Fi, a fitness centre and an outdoor pool, and is within walking distance of The Reef Hotel Casino.
There are a range of amenities on offer to guests of the hotel, such as a coffee bar, a ballroom and a rooftop terrace. Multilingual staff are available assist with reservations or dining recommendations, and an express check-in/check-out facility is offered for convenience.
Shangri-La Hotel The Marina Cairns features 32 air conditioned rooms equipped with all the essentials to ensure an enjoyable stay. Each have a sitting area and a variety of entertainment options, such as movies-on-demand and a flat-screen TV. A private balcony, a mini bar and a pillow menu are also included.
The location of the hotel permits easy access to many tourist destinations on foot. Guests can also visit Cairns Convention Centre and Cairns Central.
Features
8.7 Excellent
based on 2,405 reviews
8.9
Cleanliness
8.9
Comfort
9.0
Staff
8.2
Value for money
Check in |
14:00 |
Check out |
11:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities
Business secretarial services
Wine glasses
ATM on-site
Electric kettle
Business centre
Car hire
Wake-up service
Entire unit wheelchair accessible
Internet
Executive lounge access
Daily housekeeping
Fax/photocopying
Concierge service
Cribs available
Currency exchange on-site
Feather pillow
Grocery deliveries
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Multi-lingual staff
Packed lunches
Free toiletries
Shoeshine
Garden view
Shops (on site)
Photocopier service
Room service
Smoke alarms
Hardwood or parquet floors
Special diet menus (on request)
Contactless check-in/check-out
Tour desk
Hypoallergenic
Face masks for guests available
Hypoallergenic pillow
Physical distancing in dining areas
Fishing
Physical distancing rules
Property is cleaned by professional cleaning companies
Inner courtyard view
Process in place to check health of guests
Interconnected room(s) available
Child pool
iPhone dock
Outdoor pool
Diving
Snorkelling
Key card access
CCTV in common areas
Kids meals
CCTV outside property
Kid-friendly buffet
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Laptop safe
Express check out
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Horse riding
Lowered sink
Tennis
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Mountain view
24-hour security
Air-conditioned
Non-feather pillow
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Pay-per-view channels
Outdoor furniture
Delivered food is securely covered
Babysitting/child care services (surcharge)
Food can be delivered to guest accommodation
Gay friendly
Guests can opt-out of accommodation cleaning service
Pets not allowed
Picnic area
Table tennis
Pool towels
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Pool view
Disinfection of high-touch surfaces
Coffee shop
Bathrobe
Private bathroom
Garden
Video conferencing
24-hour front desk
Designated smoking area
Storage available
Shuttle service (additional charge)
Conference rooms
Quiet street view
Wedding services
Free Wi-Fi
Radio
Raised toilet
Non-smoking rooms available
Terrace/Patio
Disabled access
Roll-in shower
Rooftop pool
Beach towels
Linens
Towels
Safety deposit box
Grill
Sea view
Rooftop
Seating area
Lift
Shampoo
Pool bar
Shower
Shower cap
Shower chair
Accessible by lift
Accessible parking
Adapter
Slippers
First-aid kit
Snack bar
Socket near the bed
Sofa
Alarm clock
Balcony
Bathtub
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Tea/coffee maker
Telephone
Carpeted
Toilet
Toilet paper
Toilet with grab rails
Safe
Toothbrush
Children's high chair
City view
Airport shuttle
Dustbins
TV
Upper floors accessible by lift
Conditioner
Valet parking
Desk
Vending machine (drinks)
Shopping
Vending machine (snacks)
VIP room facilities
Walk-in shower
Wardrobe or closet
FAQs when booking at Shangri-La Hotel, The Marina
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Location
Most popular landmarks
- Esplanade Lagoon 201 m
- Cairns Regional Gallery 299 m
- Cairns Rainforest Dome 338 m
- Reef Hotel Casino 0.4 km
- Cairns Esplanade 0.5 km
- Center of Contemporary Arts 0.6 km
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