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Shangri-La The Marina, Cairns
5 class rating

Shangri-La The Marina, Cairns

Pierpoint Road Po Box 7170, Cairns, QLD 4870, Australia
Cairns, Australia
See location+61 740 311 411
From
$189
Cheapest

rate per night

8.5
Very good
based on 3048 reviews
3,048 reviews
Room type
Provider
Nightly total
Deluxe room
Standard Room
Executive room

Photos of Shangri-La The Marina, Cairns

Overview

Rating
Family-friendly Cairns hotel connected to a shopping center, steps from Reef Fleet Terminal This hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite. Shangri-La The Marina, Cairns offers 255 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Rating
8.5
Very good
Based on 3,048 verified guest reviews

Latest deals for Shangri-La The Marina, Cairns

Thu 8/5
Fri 9/5
Double room
1 king bed
1 king bed
Standard Room
bed type unknown
bed type unknown
bed type unknown
Executive room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
bed type unknown
bed type unknown
bed type unknown
King room
1 king bed
1 king bed
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Shangri-La The Marina, Cairns

  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Business centre

Dining

  • Wine glasses
  • Electric kettle
  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Vending machine (drinks)
  • Vending machine (snacks)

General

  • Executive lounge access
  • Garden view
  • Hardwood or parquet floors
  • Inner courtyard view
  • Interconnected room(s) available
  • Mountain view
  • Pool view
  • Storage available
  • Quiet street view
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • Hypoallergenic pillow
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Toilet with grab rails
  • Upper floors accessible by lift

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle hire
  • Casino
  • Fishing
  • Diving
  • Snorkelling
  • Beauty salon
  • Horse riding
  • Table tennis

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • TV
  • Smartphone dock

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Parking
  • Shuttle service (additional charge)
  • Airport shuttle
  • Valet parking

Outdoor

  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Pool

  • Outdoor pool
  • Pool towels
  • Rooftop pool
  • Pool bar

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Reviews of Shangri-La The Marina, Cairns

8.5
Very good
3048 verified ratings
Wonderful
1696
Very good
551
Good
400
Okay
161
Fair
119
Mediocre
55
Poor
66

Summary of reviews

Guests say
Guests appreciated the great location and friendly service, but many expressed dissatisfaction with cleanliness, noting issues such as dirty rooms and towels. Overall, the hotel has potential but needs improvement in maintaining cleanliness standards.
AI-generated from customer reviews
Service9 out of 10
Location8.5 out of 10
Cleanliness3.5 out of 10
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All reviews

10
Wonderful
Ralf, Jan 2025
Great breakfast buffet, good wifi, balcony overlooking sea, clean pool
9.7
Wonderful
Adam, Feb 2017
Pros (+) Amazing location walking distance from the harbor with many shops and restaurants within the same complex. Luxurious and modern rooms without feeling pretentious.
Cons (-) Breakfast service was $20 and most of the buffet choices were unappetizing; the omelettes and French toast prepared on request by the chef were pretty good but overall there are likely better options around Cairns. The pool was really nice but closed unusually at 8pm.
10
Wonderful
Heather, Oct 2016
Pros (+) We wanted to be able to relax and unwind at our first destination in Australia, this was definitely the place, the pool was very relaxing and the sunrise on the marina side was breathtaking. They had our room ready and allowed us to check in early. They also had complementary champagne and chocolates upon arrival. They also upgraded our room to a higher level so we had a better view of the bay. Th...
Cons (-) pool furniture showed some signs of wear.
Read more
2.8
Poor
להב, Jan 2016
Pros (+) Very disappointing hotel more like 2 stars. Very old not Kleenex bad service. Value for money zero. Don't stay here!!!!!
10
Wonderful
Anonymous, Oct 2015
Pros (+) Friendly and helpful staff. Close to pier, shopping, restaurants, and anything you would need really. Nice clean rooms. Large bathroom. Beautiful pool.
Cons (-) Wifi reception was poor in the rooms.
8.8
Very good
poppyhenan, May 2015
Cons (-) During our stay the towel was not very clean coz I saw three times the hair in the towel.

Location

Pierpoint Road Po Box 7170, Cairns, QLD 4870

What's nearby

  • Reef Fleet Terminal131 m
  • Silverswift Dive and Snorkel135 m
  • Marlin Marina165 m
  • Esplanade Lagoon238 m
  • Cairns Rainforest Dome328 m
  • Cairns Night Markets & Food Court388 m
  • Reef Hotel Casino0.4 km
  • Cairns Esplanade0.6 km
  • Cairns Convention Centre0.8 km
  • Cairns Central1 km
  • Cairns Railway Station1.1 km
  • Down Under Cruise and Dive1.5 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Shangri-La The Marina, Cairns

Low season

March

High season

December

Average price (weeknight)

$286

Average price (weekend night)

$279
Cheapest month to stay with an average 11% drop in price.
Most expensive month to stay with an average 56% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Shangri-La The Marina, Cairns

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Shangri-La The Marina, Cairns

  • If you’re after a cheap room at Shangri-La The Marina, Cairns, then you should consider staying during the low season. The cheapest deals can generally be found in March and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Shangri-La The Marina, Cairns, plan to stay on a Thursday or Monday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Shangri-La The Marina, Cairns was booked for on KAYAK in the last 2 weeks was $243, while the most expensive was $294.
  • How long should you stay at Shangri-La The Marina, Cairns? KAYAK users usually book their rooms here for 3 days.
See more tips

FAQs when booking at Shangri-La The Marina, Cairns

  • What business options are provided at Shangri-La The Marina, Cairns?

    Shangri-La The Marina is perfect for visitors who want to enjoy a relaxing yet highly productive stay. Some business amenities and services provided at this facility include a 24-hour business centre and town car or limo services. The prestigious meeting centres, boardrooms and conference facilities allow you to hold high-profile meetings, product launches or symposiums. The conference venue can accommodate up to 330 guests theatre style, 400 for cocktail and 200 for banquet. The spaces feature state-of-the-art audio-and-visual technology, to enhance the meeting experience for your guests.

  • How is Shangri-La The Marina, Cairns, suitable for wedding events?

    With around 16 event spaces to choose from, Shangri-La The Marina is a superior wedding destination. Each of these spaces features unique views and interior and exterior spaces to enhance any variety and size of wedding. You can begin your party at the hotel’s verdant forest gardens or pool area, sitting in a lush, serene tropical garden. You can then proceed to the Trinity Room reception, where you can customise your event with your favourite blooms and backdrops for a memorable ceremony. The Trinity Room features a spacious backdoor balcony and floor-to-ceiling windows that allow plenty of natural light into the room.

  • What family-friendly services and amenities are provided at the hotel?

    Shangri-La The Marina, Cairns, is an excellent place for a family holiday. The guest rooms are spacious and comfortable, with well-designed adjacent rooms perfect for families. Extra beds or roll-aways are available upon request at an extra few dollars per night. However, two children below 12 years can share a room with their parents at no extra cost. There are plenty of family-friendly activities to do inside and nearby this facility. Check out the tour desk located in the lobby and book some exciting kid-friendly adventures, including the Sky Rainforest Cableway, Hartley’s Crocodile Adventures and tours of the Great Barrier Reef. Babysitting services are available at an extra fee.

  • Which special services and facilities are provided for people with reduced mobility?

    Almost everything at Shangri-La The Marina, Cairns, is easily accessible, with a team of friendly staff who are always willing to help. The hotel features a wheelchair-accessible path of travel, adapted parking and assistive visual and audio devices. There are various accessible rooms, with comfortable low-height beddings, roll-in showers and wheelchair-accessible bathrooms. The flat and clean hotel grounds make it easy to move around, with friendly people making you feel safe. Several accessible shops and restaurants are just a few minutes from the hotel.

  • Which health, fitness and leisure activities can I enjoy at Shangri-La The Marina, Cairns?

    The hotel’s modern fitness centre has premium cardio and strength training equipment. It is open round the clock, so you can always exercise at your convenience. You can then enjoy some swimming exercises and fun at the outdoor pool, which is generally open daily from 06:00 to 20:00. The excellent pool location makes it a place to relax and enjoy the sunshine. The common room area features table tennis and card games for the fun-lovers and books for those looking for a silent retreat.

  • Where is Shangri-La The Marina, Cairns located?

    Shangri-La The Marina, Cairns is located at Pierpoint Road Po Box 7170 in Cairns CBD, 0.8 km from the centre of Cairns. Reef Fleet Terminal is the closest landmark to Shangri-La The Marina, Cairns.

  • When is check-in time and check-out time at Shangri-La The Marina, Cairns?

    Check-in time is 14:00 and check-out time is 11:00 at Shangri-La The Marina, Cairns.

  • Does Shangri-La The Marina, Cairns offer free Wi-Fi?

    Yes, Shangri-La The Marina, Cairns offers free Wi-Fi.

  • How far is Shangri-La The Marina, Cairns from the airport?

    Shangri-La The Marina, Cairns is 4.2 km from Cairns. Shangri-La The Marina, Cairns is 125.4 km from Bloomfield.

  • Does Shangri-La The Marina, Cairns have a pool?

    Yes, Shangri-La The Marina, Cairns has a pool on-site.

  • How does KAYAK find such great Shangri-La The Marina, Cairns hotel deals?

    KAYAK scours the web for all room deals available at Shangri-La The Marina, Cairns in Cairns and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Shangri-La The Marina, Cairns and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Shangri-La The Marina, Cairns.

See more FAQs

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Good to know

Value for money

8.2

Distance to city centre

0.8 km

Nearest airport

Cairns

Distance to airport

4.7 km