Overview

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Fiesta Americana Condesa Cancun
Best Room Service

Boulevard Kukulkan Km 16.5. Zona Hotelera, 77500 Cancun, QR, Mexico
+52 998 881 4200

$387+

Overall guest ratings

8.8/10 Excellent
based on 2,088 reviews

Review highlights

  • 9.3
  • 9.3
  • 9.1
  • 5.0

Good to know

  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    This all-inclusive resort is on the beach overlooking the Caribbean, 8km (5 mi) from Cancun's restaurant and entertainment district, across the street from AquaWorld Marina.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Tennis
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Private beach
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • No smoking
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 2,825 reviews
    • 9.3 "Excellent breakfast."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.7 "97% found the restaurant service to be one of the best."
      9.8 "Lovely bar service, according to 98%."
      8.6 "86% were happy with the room service."
      9.2 "92% said the recreation staff was great."
      7.0 "Housekeeping was great, according to 70%."
      8.8 "Lovely pool/beach service, according to 88%."
      7.1 "71% said the concierge service was amazing."
      8.9 "Excellent childcare, thought 89%."
      7.7 "Management was excellent, said 77%."
      10.0 "100% were happy with the shuttle service."
    • 9.1 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      8.4 "84% liked the proximity to shopping."
      9.2 "Good access to the airport, said 92%."
      8.5 "85% enjoyed the restaurants & bars nearby."
      8.8 "Near to public transport, according to 88%."
      9.5 "95% liked the proximity to sightseeing."
      7.5 "Easily accessible by car, said 75%."
    • 8.9 "Food is delicious."
      8.0 "80% loved the menu selection."
      8.1 "81% loved the dining experience."
      9.7 "97% enjoyed the snacks that were offered."
      7.4 "74% enjoyed the fish/seafood dishes."
      9.1 "Yummy desserts, said 91%."
      8.0 "80% were happy with the price."
      8.5 "85% loved the sushi selection."
      9.3 "93% enjoyed the side dishes."
      9.0 "90% loved the pizza."
      10.0 "Pasta was excellent, said 100%."
    • 8.5 "Good value."
      8.0 "80% were happy with the price."
      9.4 "94% thought it was a great value."
      10.0 "100% thought beverage prices were a great value."
    • 5.0 "Rooms are ok."
    • 3.2 "Quite uncomfortable."
      3.5 "65% didn't like the uncomfortable beds."
      3.5 "65% said rooms were small."
      0.1 "99% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
      3.9 "61% thought it was too noisy."
    • 2.4 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    based on 1,130 reviews
    • 9.2 "Excellent breakfast."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.5 "85% were happy with the room service."
      9.7 "97% found the restaurant service to be one of the best."
      9.8 "Lovely bar service, according to 98%."
    • 9.1 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 8.8 "Bar is amazing."
      9.8 "Lovely bar service, according to 98%."
    • 8.7 "Food is delicious."
      7.7 "77% loved the menu selection."
    • 5.1 "Rooms are ok."
    • 3.5 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
      3.8 "62% said rooms were small."
      4.2 "58% thought it was too noisy."
    • 2.3 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 1,695 reviews
    • 9.4 "Excellent breakfast."
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      8.3 "83% liked the proximity to shopping."
      9.1 "Good access to the airport, said 91%."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.6 "96% found the restaurant service to be one of the best."
      9.1 "91% thought the service was very professional."
    • 8.7 "Food is delicious."
      8.2 "82% loved the menu selection."
      8.3 "83% loved the dining experience."
    • 3.9 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      3.4 "66% didn't like the uncomfortable beds."
      3.6 "64% said rooms were small."
      1.4 "For 86%, the rooms looked old."
      1.3 "Air conditioning was criticized by 87%."
      0.1 "99% criticized the small bathroom."
      0.7 "93% had problems with the shower."
      4.1 "59% didn't like the balcony."
    • 3.3 "Not very comfortable."
      3.6 "64% said rooms were small."
      3.4 "66% didn't like the uncomfortable beds."
      1.3 "Air conditioning was criticized by 87%."
      4.1 "59% thought it was too noisy."
      0.1 "99% criticized the small bathroom."
    • 2.5 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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