Overview

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The Ritz-Carlton Cancun

Retorno del Rey #36, Zona Hotelera, 77500 Cancun, QR, Mexico
+52 998 881 0808

$551+

Overall guest ratings

9.2/10 Excellent
based on 505 reviews

Review highlights

  • 9.5
  • 9.3
  • 8.8
  • 6.6

Good to know

  • Professional service
  • Great shopping
  • Friendly service

Nearby

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    About

    Where the cerulean blue Caribbean Sea meets a cloudless sky, the sun emerges to mark the beginning of another brilliant day at The Ritz-Carlton, Cancun, one of the most elegant luxury hotels nestled along Mexico's alluring Mayan coastline. Our oceanfront hotel boasts a pristine beach that can keep you busy with a wealth of waterfront activities, or content to do nothing at all. Additionally, our luxury Cancun hotel promises dining experiences that are nuanced with the definitive flavors of Mexico, a spa that adapts ancient Mayan therapies with a modern aesthetic, and the whisper of waves that make their way into your accommodations as a soothing wake-up call. Perfect for couples and families alike, The Ritz-Carlton, Cancun offers a dream-like escape to another world, determined to leave you breathless.

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    Marriott V2

    Amenities

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Childrens programmes
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Playground
    • Private beach
    • Steam room
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
    • Wi-Fi
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    Reviews

    Guest reviews of The Ritz-Carlton Cancun

    Overall rating

    9.2 Excellent
    based on 505 reviews
    • 9.5 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      10.0 "Lovely pool/beach service, according to 100%."
      7.0 "70% said the reception staff was great."
      7.1 "Housekeeping was great, according to 71%."
      9.0 "90% said the recreation staff was great."
    • 8.8 "Breakfast is good."
    • 8.4 "Generally very clean."
      8.4 "84% said rooms were clean."
      9.1 "91% thought it was clean."
    • 8.4 "Food is delicious."
      7.8 "78% loved the menu selection."
    • 6.6 "Vibe was decent."
    • 6.4 "Bar is ok."
    • 4.6 "Value below average."
      2.7 "The price was too high for 73%."
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    Overall rating

    9.2 Excellent
    based on 328 reviews
    • 9.4 "Terrific location."
      9.0 "90% liked the proximity to shopping."
    • 9.2 "Wonderful beach."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.4 "Rooms are great."
    • 8.0 "Comfort level is high."
      7.8 "78% thought it was pleasantly quiet."
    • 6.3 "Vibe was decent."
    • 4.7 "Value below average."
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    Overall rating

    9.2 Excellent
    based on 176 reviews
    • 9.6 "Terrific location."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.8 "Breakfast is good."
    • 8.1 "Rooms are great."
    • 6.8 "Average amenities."
    • 6.6 "Vibe was decent."
    • 4.6 "Value below average."
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    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Professional service"
    "Great shopping"
    "Friendly service"
    data provided by TrustYou

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