Find cheap flights on Cayman Airways

Cons: Leave on time. More leg room

Cons: The flight delayed and we weren't informed

Pros: Crew was good and plane was new...loved the big above storage

Cons: The online process was TERRIBLE. Navigating the website / getting boarding passes was like 1999. Need a massive upgrade. Also for a 4 hour flight, you need some kind of on-board entertainment. And if not, let passengers know.

3 1/2 hours late

Pros: Short ride

Cons: The plane was 3 1/2 hours late...I was constantly getting updated that the departure time was changed from 8:15pm to 9:30pm to 10:15pm finally to 11:05pm. When the plane did arrive, no one could tell us what happened—they literally said “we don’t know why it’s late”. YOU’RE THE AIRLINE; if any one should know what’s going on, it should be you!

Baggage

Pros: Business Class staff friendly and professional

Cons: Paid for an upgrade , baggage wasn’t tagged as priority and came out last on arrival and box that was professionally wrapped and labeled fragile was crushed up and unrecognizable upon arrival. Baggage staff using unprofessional language, calling me “Baby”

Cons: We were in business class and it took 40 minutes to receive a drink. Also, there were no power/charging plugs anywhere. Very disappointed

Cons: i missed my flight and my ticket was worthless, no credit was given to alienate the financial burden of buying a one way ticket into Grand Cayman. Somewhat sad.

GCM to MIA. Delayed over 6 hours - no reason

Cons: Late flight, poor customer service.

Pilot was rude and unprofessional

Pros: Nothing

Cons: The pilot caused passengers to have major delays. He was rude and unprofessional.

Pros: Crew in Grand Cayman did all they could to help us. Hotel and transfer help.

Cons: Flight delayed missed connecting flight. No compensation.

Boarding NMIA

Cons: The time to board process. They let up through flowing pre boarding then while.at the gate turned us bad only to be Called back again to walk some distance

zeroo balance

Pros: nothing i could not make it on flight as i was sick, and they wanted to charge me 600 + 200 usd for change of dates!!!

Cons: nothing i could not make it on flight as i was sick, and they wanted to charge me 600 + 200 usd for change of dates!!!

Good flight. Boarding agent was unbelievably rude!

Pros: Flight was on time. As always on Cayman Airways, the flight attendants on board were so friendly.

Cons: There is no on-board entertainment to speak of. The Cayman Airways agent at the gate was EXTREMELY rude... sticking out her hand was her way of asking to see our boarding passes and passports. No eye contact, no words. Then "Who's Lucy?" (my 4 year old girls name is Lila). When we said "ahh, Lila?", she exhaled loudly and handed our docs back, and that was it. My wife and I were left staring at each other, half in disbelief of what we'd just witnessed. I wished I'd looked for a name badge... would have loved to out someone like that by name. Cayman Airways are hardly the most on time airline, and their planes aren't new. Their whole stick is free checked bags, rum punch and the friendliest staff. They start failing there, and they may as well shut er down.