They tacked on an extra daily charge for snow with
Pros: Convenient location close to city center
Cons: extra charge they did not tell me about
12 Jun 2017
Terrible Customer Service and Hidden Charges!
Pros: Car was modern and a nice drive. Very little power though for a car that wasn't the smallest class.
Cons: Several hidden charges upon drop off to do with timings for our arrival for pickup. Extremely poor communication prior to our arrival despite several emails and follow-up phone calls. Very expensive and frankly the guy checking us out couldn't care less. Definitely won't be using Avis again - which is a shame as we intend on returning to Belgrade in July - which is a beautiful city.
Cons: Europcar representative told me that the car that I'm supposed to get has no licence plate so I need to wait 2 days until it has one.
He asked me if I need the car immediately and since I did, he upgraded me to higher level car with no extra charge.