Kailua-Kona car hire

Kailua-Kona car hire

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Kailua-Kona, The Big Island, HI, United States
25 Jan — 1 Feb
Same drop-off
Kailua-Kona, The Big Island, HI, United States
Tue 25/1
Noon
Tue 1/2
Noon
Driver's age:

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Kailua-Kona car hire information

Pick-up locationKailua-Kona
Hire locations18
Airport locations12

Kailua-Kona car hire reviews and directory

From $53/dayRated no. 1
Alamo
Best rated
8.8 Excellent (258 reviews)
1 location in Kailua-Kona
Alamo
Locations in Kailua-Kona
  • 8.8
  • 8.9
  • 8.8
  • 8.9
  • 8.6
Recent reviews
8.0 Excellent11 Jan. 2022
The shuttle from the airport to Alamo left a lotto be desired. Every shuttle driver told us to wait at a different spot. Finally after almost an hour we were picked up. Otherwise all was good
10.0 Excellent23 Dec. 2021
Keep up the good work.
10.0 Excellent21 Dec. 2021
From pickup to dropoff it was a smooth operation. Staff were very friendly and helpful with luggage in the transfer bus. Would definitely rent from Alamo again.
10.0 Excellent28 Nov. 2021
Fast efficient service. Great car.
8.0 Excellent17 Nov. 2021
Easy and convenient.
5.9 Okay28 Sep. 2021
I booked Ford Mustang. The car I got was just old: almost 30K miles on odometer. I could never get windows fully closed. Alamo team is nice and responsive. Puck up and drop off were perfect.
10.0 Excellent10 Sep. 2021
Shuttle was convenient and driver was very helpful and informative. The car was clean and sufficient for our needs. Overall, it was a smooth and easy getting in and out- exactly what you want when traveling.
5.9 Okay5 Sep. 2021
Price was more expensive than the estimated quote from kayak.
6.0 Good12 Jun. 2021
As they ramp up from the pandemic you may experience delays getting your car. It took 50 minutes before our car was ready. They were receiving and cleaning cars and sending them right back out.
10.0 Excellent26 May 2021
Super friendly and helpful.
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From $49/dayRated no. 2
Enterprise
8.7 Excellent (141 reviews)
2 locations in Kailua-Kona
Enterprise
Locations in Kailua-Kona
  • 8.7
  • 9
  • 8.7
  • 8.7
  • 8.5
Recent reviews
8.0 Excellent8 Jan. 2022
Just fine
6.0 Good9 Dec. 2021
Understaffed like so many other businesses right now. Workers all seemed really worn out and running their butts off. Car windows wouldn’t close completely and was told it was factory defect, and it rained heavily for days so obviously it did get a little damp inside.
10.0 Excellent1 Dec. 2021
Since the rental agency is 7/1/2 miles from the airport, they should offer a free shuttle to and from the rental cars, instead of a costly taxi service
8.0 Excellent27 Nov. 2021
Off airport, hard to get to at extra expensive both ways. Cheaper rates from airport site was worth it.
6.0 Good22 Nov. 2021
Enterprise facilities in Kona are closed, all transactions are being handled at Alamo. This causes longer wait times to pick up the car and possibly even for a shuttle.
10.0 Excellent13 Oct. 2021
The $28 taxi ride with Kona Taxi from the airport to the Enterprise office was well worth it. He picked us up on time right next to the baggage claim and to our car. The Dodge Charger was very comfortable for the two of us. Kona Taxi was waiting for us at the Enterprise office at 6:15AM to take us to the airport for our return flight. Dropped the key in Enterprise's night drop slot. It was easy.
10.0 Excellent22 Sep. 2021
Staff was very friendly and accommodating.
1.9 Horrible8 Sep. 2021
They didn’t have an Fast Pass to offer us then tried to change us $15 per toll that we got charged for. We also got a ticket because their registration stickers weren’t up to date.
10.0 Excellent23 Aug. 2021
Pick up was really easy. Hopefully prices will go down more though.
10.0 Excellent11 Aug. 2021
All in all, the rental was a smooth as warm Hawaiian Lilicoi butter. The massive price was a bit of a jagged pill, but the service was great.
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From $51/dayRated no. 3
Hertz
7.7 Good (424 reviews)
3 locations in Kailua-Kona
Hertz
Locations in Kailua-Kona
  • 8
  • 8
  • 7.6
  • 7.3
  • 7.7
Recent reviews
2.0 Mediocre13 Jan. 2022
Super long lines and the representative did not want to resolve the simple issue we had. Almost robotic answers.
8.0 Excellent11 Jan. 2022
In general our rental experience in Hawaii was fine. Pick up was crazy due to the amount of customers and not enough rental agents. However, the agents themselves were very pleasant & professional, despite several disgruntled customers. Our rental was a brand new model, was clean and waiting for us after 90 minutes in line. Would rent via Kayak/Hertz again.
2.0 Mediocre11 Jan. 2022
It was closed when I landed
8.0 Excellent10 Jan. 2022
Great employees. The car had bald, damaged tires.
4.0 Okay24 Dec. 2021
I always thought Hertz had higher standards than other rental car agencies…. Rented a car in Kona Hawaii. I was given a 2019 car with over 33,000 miles. Disappointing. And what was even worst? The safety inspection for this car had expired 11/21. I rented the car in December… so, I was driving illegally until I was able to go back to the airport and switch cars. The agents response? “Oh. That must have been an oversight. You didn’t get stopped, did you?” I was lucky and had not been stopped by the police, but I can say one thing…. No more Hertz rentals.
10.0 Excellent22 Dec. 2021
I appreciated them telling me that they were not really at Kona aairport and it would be a taxi ride. So I did not use them after all.
2.0 Mediocre22 Dec. 2021
Waited over an hour from the time I got in line until I got the car. Another family waited 2 hours. Unacceptable.
10.0 Excellent18 Dec. 2021
Everything about the rental experience was fantastic. Good car and great service!
4.0 Okay17 Nov. 2021
They were overwhelmed upon arrival, took well over an hour to get car. Car was cleaned in a rush, was in poor condition. Had confirmed an SUV but left with a minivan, no telling how long we would have waited for a proper car. Sales agent was deceitful in tactics to up-sell which I expect but selling pre-paid fuel when I specifically asked not to be was frustrating. Only bright spot of experience was their shuttle service drivers. Would not use them again.
10.0 Excellent25 Oct. 2021
Excellent service!
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From $50/dayRated no. 4
Thrifty
7.4 Good (201 reviews)
2 locations in Kailua-Kona
Thrifty
Locations in Kailua-Kona
  • 7.6
  • 7.8
  • 7.3
  • 7.3
  • 7.1
Recent reviews
6.0 Good14 Jan. 2022
Very long wait line for pick up. Tried to scare you into buying more insurance. Only 5 people allowed inside and everyone else has to stand outside. Yet they charged me $50 "Customer Facility Utilization" fee.. Would not recommend if other companies have comparable prices.
10.0 Excellent27 Dec. 2021
Waiting in kona to pick up vehicle was awful!
8.0 Excellent27 Nov. 2021
The employees were helpful. The car was as expected. The problem was that the rental space was about 20 miles from the airport. It should have been noted in BOLD that we had to travel by cab to get our car.
1.9 Horrible13 Oct. 2021
I wasn’t able to move my reservation due to a covid related matter. Wont be using kayak again.
10.0 Excellent24 Sep. 2021
Good customer service ez dropoff
10.0 Excellent17 Sep. 2021
Easy to take the shuttle, no lines, fast service. We did have another renter drive up next to us when we were returning the car that came way to close to fast as we were opening the car door and startled my passenger. Maybe a cone out would have prevented this from happening as it could have been a dangerous situation. Not your fault as it was not your employee but to prevent it in the future is good all around.
7.9 Good13 Sep. 2021
It was good - it could've been faster.
3.9 Mediocre13 Aug. 2021
The vehicle (a full sized suv) didn’t have anywhere near enough cargo space for the 6 of us. Also, the car was given to me with half a tank of gas and they wouldn’t allow a second (spouse) driver without additional fees. Not to mention the ~$150 in fees added on after I had been told by Kayak that I was “paid in full”.
10.0 Excellent21 Jul. 2021
Thanks!!!
5.9 Okay19 Jul. 2021
The rental office seemed under-staffed. There was a long line out the door with people standing under the hot sun. We got lucky and arrived just before the big rush but still took 45 minutes to get our rental, which had been reserved. I would guess the people behind me could have taken 1.5-2 hours to get through, at the rate customers were being processed. We were offered an upgrade to a 15-seater full-size van in place of 2 mini-vans, but it ended up being a 12-seater. We actually had 13 people but made do with the youngest sitting on her mother's lap since we didn't want to spend more time at the rental office. The van was low-mileage though looked well-worn though clean enough. Check-out was much easier.
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From $48/dayRated no. 5
Dollar
Most popular
7.3 Good (263 reviews)
3 locations in Kailua-Kona
Dollar
Locations in Kailua-Kona
  • 7.6
  • 7.7
  • 7.1
  • 7.4
  • 7
Recent reviews
10.0 Excellent4 Jan. 2022
Per day price too high ..our friends paid 35 dollars a day ..we paid 250!
6.0 Good3 Jan. 2022
Extremely expensive; unable to cancel because I went through Kayak. Found less expensive cars later. Lines to obtain car were very slow and long. They had only 3 people at the counter. People who helped were patient and kind although overworked.
2.0 Mediocre1 Jan. 2022
We (pregnant wife, 2 yr old, and I) had to wait 2 hours outside in high heat/humidity with no AC and no access to water to check-in for the vehicle. Given no information throughout the exhausting wait (this is after 20 hrs of travel). After finally arriving at the front desk, I was told “this is our busy time”. When I suggested doing something so this doesn’t happen every day, staff didn’t even see the issue of forcing people to wait so long as an issue to work or show any signs that they cared that I thought it was one. Vehicle wasn’t even ready after check-in. Had to wait for it to be vacuumed and washed. $2200 for 7 days plus $400 in airport and concession fees and $130 for being 33 minutes into the next day at drop-off for a baseline Ford Explorer. SUV was covered in dirt at pick up and only given 1 FOB. What a miserable experience. Never using Dollar again.
10.0 Excellent1 Jan. 2022
Car was comfortable with a bigger trunk than we expected. Over 50,000 miles and a lot of scrapes on the exterior. Pretty expensive rates, but we were happy to have more options than Uber and the trolly.
2.0 Mediocre27 Dec. 2021
Ripoff
4.0 Okay26 Dec. 2021
We were charged over $200 of additional fees not included in the booking price.
10.0 Excellent19 Dec. 2021
Easy process at the Kona airport
10.0 Excellent17 Dec. 2021
Easy pickup, easy drop off.
2.0 Mediocre19 Nov. 2021
I searched for rentals at the KOA airport and it sent me 7 miles South. The place closed at 4pm so after my flight got delayed by an hour, I wasn't able to get there in time and had to rent another car for a day. Total, this ended up costing me an extra $225 dollars and hours of my vacation time. Super frustrating. Also, they said that this happens to them all the time. Please don't send people to this location, there is no airport shuttle, you have to uber/lyft back and forth from the airport.
8.0 Excellent12 Nov. 2021
At desk, told only a $150/day Jeep available, so looked online and got a great car for $57/day total. Same person checked out the car to me. Weird having to walk a distance to the rental car area beyond the hotel parking lot and had to return the car there then take keys back to rental office in hotel - but glad to have had the car and a good price.
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From $46/dayRated no. 6
Budget
Cheapest deal
7.3 Good (125 reviews)
1 location in Kailua-Kona
Budget
Locations in Kailua-Kona
  • 7.6
  • 7.5
  • 7.2
  • 7
  • 7
Recent reviews
6.0 Good16 Jan. 2022
Pick up took way too long. Jason took 15 minutes with one customer answering questions that made him seem as if he was a tour guide instead of CSR for Budget. 15 people were waiting as he catered to the one lady. After I completed the paperwork to rent, 20 minutes passed before our car was delivered. Entire process to rent and pick up took almost an hour. Monday 1/10 @5:30 pm
2.0 Mediocre5 Jan. 2022
very slow, disorganized, car was not clean, overpriced, frustrating
2.0 Mediocre23 Dec. 2021
My confirmation said I would get a 4Runner or comparable and they tried to give me a Ford Flex (for two of us!) then I had to pay much more for an AWD. I was thinking clearly from the flight and got tired of ‘negotiating’ so I just paid the extra fee. VERY Disappointing, I feel like I got scammed.
4.0 Okay20 Dec. 2021
The car we were given did not have functional high beams. The windows were so dirty on the inside that we had to stop on the way to our hotel to clean them at a gas station. The washer fluid to wash the windshield was nothing but water and the wiper blades were significantly worn out. Normally not a big deal but these are all safety issues. Shame on you Budget!
10.0 Excellent14 Dec. 2021
No problem
6.0 Good9 Dec. 2021
The actual check in was excellent Shayla was most helpful. Your website sub standard it needs to be redesigned. Has inappropriate prompts and links If it was stream lined you could increase rentals by 20 % Car is currently nice
2.0 Mediocre14 Nov. 2021
Liked nothing. Condition of car, staff service, shuttle bus service need to improve
10.0 Excellent12 Nov. 2021
Agent offered us a number of cars to choose from
8.0 Excellent31 Oct. 2021
Convertible car is absolute best way to explore the island!
10.0 Excellent12 Sep. 2021
Nothing
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From $59/dayRated no. 7
National
8.5 Excellent (48 reviews)
1 location in Kailua-Kona
National
Locations in Kailua-Kona
  • 8.5
  • 8.7
  • 8.5
  • 8.5
  • 8
Recent reviews
10.0 Excellent16 Jan. 2022
Thank you for the quick and accurate transaction
10.0 Excellent30 Dec. 2021
The gas tank was not completely full when I picked up the car. I did not realize it until I had already left the rental agency. It was probably a couple of gallons short. The agency was so busy last night, there was no way I was going to raise the issue as we had a flight to catch. When I picked up the vehicle, the agents kindly drove it right up to us. The problem being there was no place to actually adjust the seats etc. before I left. Not a big deal, but I would rather have time to familiarize myself with the car before I was expected to drive away.
6.0 Good13 Dec. 2021
The experience was fine once I finally got in the car. There was no clearly designated shuttle to National from the airport, and only half as many shuttles in place as needed: the airport was a mob scene of people attempting to secure a space on a shuttle. Once at the rental kiosk their were long lines (40 minutes). Helpful service person upon reaching the counter. Then…another 30 minute wait with a crowd of 50+ people waiting for cars to be cleaned and delivered for rental. A terrible two hour ordeal to start a vacation.
8.0 Excellent9 Dec. 2021
Corey was a big help. Good employees and rates
10.0 Excellent2 Nov. 2021
There was only one "standard" car available when we arrived, a Nissan Altima, which wouldn't have been our choice of vehicles, but it was OK... very low to the ground
10.0 Excellent28 Oct. 2021
The staff were all so nice! We found a guy's credit card on the floor board under the driver's seat and another wrapper in the Jeep. We didn't mind. But if someone else found his card, they might have tried to use it. We've shredded it.
1.9 Horrible22 Sep. 2021
Shuttle is totally inadequate. After waiting in the sun for 45 minutes for the National shuttle we gave up on renting a car and caught a taxi to our hotel. Don't need that level of aggravation on vacation.
5.9 Okay12 Sep. 2021
We had to return the car twice. Finally the third car worked.
10.0 Excellent9 Sep. 2021
National worked jointly with Alamo and Enterprise to expedite rentals on September 3rd. There was a large crowd of renters in one parking lot, so it took a while to locate the cars and release them through the gate. The staff worked expeditiously under stressful circumstances and everyone eventually got out. The return was flawless. I was in and out in 5 minutes or less. The van drivers were courteous, friendly, and ready to assist.
7.9 Good18 Aug. 2021
Staff was great but the rental office was very crowded even though several staff members were working hard to get everyone on the road.
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From $52/dayRated no. 8
Payless
7.3 Good (97 reviews)
1 location in Kailua-Kona
Payless
Locations in Kailua-Kona
  • 7.4
  • 7.7
  • 7.2
  • 6.9
  • 7.1
Recent reviews
2.0 Mediocre18 Jan. 2022
The first car they tried to give me was such a wreck & filthy I refused it. The second one offered was only slightly better. Not a decent car. And I paid way way too much.
7.9 Good12 Aug. 2021
Payless employee who handled our rental had his mask under his nose or down on his chin most of the time he was waiting on us. There was no attempt to enforce even a tiny bit of social distancing in the line where we stood for about 40 minutes. I had to fend off the person behind me who thought leaving a foot between us was too much. Your shuttle drivers were extremely courteous and helpful.
10.0 Excellent28 Jun. 2021
Great staff, convenient pickup and drop off, great value.Nothing, everything was perfect.
8.0 Excellent18 Jun. 2021
You bet. The worker was very helpful with advise. The only problem was the pickup vehicle was not marked properly (Payless on a Budget Van in small letters.See above
8.0 Excellent2 Jun. 2021
shuttle was easy and convenient and staff was very helpful and friendlya better selection of cares - I had to rent a minivan for ONE PERSON for 10 days
8.0 Excellent25 May 2021
The cost of the rental reported by Payless was less than what we paid Priceline.
2.0 Mediocre22 May 2021
30 minute wait to get our car. Car was dirty and in terrible shape
10.0 Excellent16 Apr. 2021
The staff was so nice and friendly. I had to wait about 5 minutes before I spoke to an agent which was fine. Then we had about a 8 minute wait till the car arrived. It was clean and good for us.I’m not sure I agree with the “film the car as insurance that you got it in this condition”. In Maui I had a real person with a different company and I like that more.
8.0 Excellent13 Apr. 2021
Clean, good-working car. Drop off was easy and quick.Picking up the car took over an hour. The staff was friendly but did not seem very concerned about getting people taken care of in a timely manner.
4.0 Okay13 Apr. 2021
Super long wait upon pick up. And then the car had a bad battery. Had it jumped twice and exchanged the car for a worse car...
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From $56/dayRated no. 9
Avis
7.2 Good (28 reviews)
1 location in Kailua-Kona
Avis
Locations in Kailua-Kona
  • 7.4
  • 7.2
  • 7.3
  • 7.1
  • 6.7
Recent reviews
2.0 Mediocre2 Nov. 2021
Wipers were so bad I couldnt drive while it rained
10.0 Excellent18 Aug. 2021
Windows were dirty but manageable
5.9 Okay10 Aug. 2021
Drop off was super easy. Pickup was a nightmare. :( Nice people doing their best but severely understaffed.
5.9 Okay22 Jul. 2021
While the staffs were fun and helpful, yet: (1) they did not sufficiently inform us that we need to paddle for 3 miles and this was not appropriate/doable with young children. (2) more importantly, they also did not pay attention to one of the kayaks as it got out of control, flipped by the waves, and put the amateur kayakers at serious risk of injury from hitting the cliff rocks. They were fortunate that were not hurt.
8.0 Excellent6 Jun. 2021
Staff was helpful
10.0 Excellent10 May 2019
Fast car checkout and genuinely friendly staff
10.0 Excellent7 Apr. 2019
Easy to pick up and returnAll was good
4.8 Okay21 Oct. 2018
I felt cheatedEasy and efficient drop offI paid for insurance when booking through KAYAK and was then told there was no insurance on the car. This was an unpleasant surprise after a flight. Travelling with a baby (after a flight) I didn’t have the luxury of time to go through emails and booking details to find out where the confusion (or dishonesty) was. Turned out I bought separate insurance not linked to Avis and the car through KAYAK. So I ended up paying twice and the overall deal was a lot more expensive than it should have been. The Avis attendant also wouldn’t stop chatting unnecessarily so I couldn’t concentrate on the business of getting the car asap and my family to our accommodation. The car was OK but not clean enough but I guess acceptable for a rental.
2.8 Mediocre16 Oct. 2018
Rates when booked does not match rates when picked upRates when booked does not match rates when picked up
5.6 Okay21 Aug. 2018
Be sure to conduct walk aroundThe agent was pleasant and we were assigned the correct car. Cost was what we expected.The agent expected us to do our own car walkaround and record the results on a form attached to the key. There were several marks on the car - we took photos of the car in the rental parking lot to be safe. Be sure you do a walkaround before leaving with the car.
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Sunnycars
2 locations in Kailua-Kona
Sunnycars
Locations in Kailua-Kona
Recent reviews
Easirent
1 location in Kailua-Kona
Easirent
Locations in Kailua-Kona
Recent reviews
1585 travellers who hired a car in Kailua-Kona gave the car agency they used an average rating of 7.8

Car hire locations in or near Kailua-Kona

Good to know

Most popular agency

Dollar

Most popular car type

Intermediate

Average price

$61/day

Good deal

$50/day

When to book a car hire in Kailua-Kona

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in Kailua-Kona

  • Renting a car certainly adds another dimension to any trip to Hawaii. With a car you can get around the island cheaply and quickly. This is particularly so for visitors to Kailua Kona, as from the town you can go by car to both Rainbow Falls State Park and Hawaii Volcanoes National Park. You could also take the chance to drive up the summit of Mauna Kea.
  • Is picking up the hire car step one of your trip to Hawaii? Well, if your flight lands at Kona International Airport, you will find all hire car facilities are actually located off-site, and you will need to take a shuttle to them. However, this will not be a big problem, thanks to the continuous shuttle pick up and drop off; no matter when your plane lands, the wait shouldn’t be more than a minute or two.
  • If you are looking to drive down Saddle Road on the Big Island, one thing to keep in mind is that, at times, the radio options can become quite limited and even occasionally non-existent. Thus, it is highly advised to bring a few CDs or other means of music just to keep yourself and your passengers as you loop around the island.
  • While Kailua-Kona may not have full-on rush hour, the town does occasionally experience varying degrees of traffic and congestion. In particular, Highway 11 and Henry Street can become backed up and bogged down during peak hours from 8:00 a.m. to 9:00 a.m. and from 5:00 p.m. to 6:00 p.m.
  • 25% of our users found a car hire in Kailua-Kona for $50 or less
  • Book your car hire in Kailua-Kona at least 1 day before your trip in order to get a below-average price
  • Intermediate car hires in Kailua-Kona are around 18% cheaper than other car types, on average

FAQs about hiring a car in Kailua-Kona