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10.0
Service was greatReviewed 30 Sept 2023
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6.0
I stood in line for 1 1/2 hours to get the car. And when I got in the car, I found out they had rented the same car to someone else. They upgraded me but when I drove away I noticed the tank was only 3/4 full.Reviewed 22 Sept 2023
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4.0
The oil at 0% was a little disturbing. When I called, the woman on the line basically told me to keep driving as according to her there were 2,000 miles before an oil change. I said I wouldn't do that and she agreed to exchange vehicles for me. Only problem was I had to go back to the airport to pick the vehicle up. They wouldn't deliver one to me. Also, on the exchanged vehicle, the key fob battery gave out so that didn't work!Reviewed 14 Mar 2023
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5.9
We needed a car for four. The camaro, although way cool was not a good fit for us. I wish we weren’t so tired after getting there to go back in and get something more appropriate for us.Reviewed 6 July 2021
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6.0
Cons:Dollar rental charged me for gas despite me having returned the tank full. Their customer service line has a menu option for this exact problem which means they are doing this all the time.Reviewed 30 May 2021
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10.0
Pros:EasyCons:Nothing. They were greatReviewed 27 May 2021
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10.0
Pros:Easy transactionReviewed 25 May 2021
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4.0
Pros:The car was good and they held my reservationCons:I don't know whose fault this is, Dollar's or Kayak's, but I chose to pick up the car at an off airport site because the price was right and the pick up spot was close to my lodging. However, when I made the reservation to pick up the car at 4 pm on Friday, there was no notice and I was not informed that the pick up counter closed at 4 pm on Friday and did not open again until 8 am Monday. Therefore, when I showed up to pick up the car the counter was closed and we didn't have a car for the whole weekend. Luckily, it didn't impact our trip too much and Dollar didn't cancel my reservation for not showing up on Friday. It would've been nice to get some kind of warning about the hours of the reservation desk at King Kamehameha Hotel so that I didn't have to spend Saturday morning on the phone with Dollar trying to make sure that they wouldn't give my reservation away.Reviewed 16 May 2021
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10.0
Pros:They were e cells that in delivering a great vehicle; clean; top notch; and caring attendants who quickly responded to my request to extend my rental needs snd add an extra driver for an affordable price! Best rent a car service ever!!!Reviewed 12 May 2021
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2.0
Pros:Everything was terribleReviewed 10 May 2021
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8.0
Pros:The staff was friendly. Return was easy.Cons:The wait to rent the vehicle (almost an hour) was frustrating as the line was long, contained inexperienced renters and others who wanted to circumvent policies. The staff did their best, I suppose, but it seemed that each transaction too an incredibly long time.Reviewed 9 May 2021
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8.0
Pros:Drop off was super quick and easy. The car was just what we needed, although it seemed to struggle a little on some of the bigger/steeper hills.Cons:Car wasn't completely clean when we picked it up, but I'm sure they are trying to turn them around so quickly. It was also really pricey, but understand there's a limited supply. Pick up did take quite some time, even with 3 reps helping.Reviewed 3 May 2021
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