Pros:Staff was friendly.Cons:Location to rent car closed at 4pm, flight landed at 4pm. Was left stranded with no car and no way to get anywhere with there only being a few taxis, and 3 Uber’s on the big island. Had to rent a air bnb for 200 dollars and get my car the next day.Reviewed 8 Jul. 2021
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8.0
Pros:There was no problem with the staff -Cons:Because of the limited vehicles due to COVID 19 - prices was really unreal !!! I wish I booked much soonerReviewed 2 Jul. 2021
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6.0
Cons:The rental location was not at the airport like we chose. We had to get a ride to the rental which threw off our first day. There was only one employee working the desk so it took awhile to be helped.Reviewed 29 Jun. 2021
Cons:Downgraded vehicle had to switch for another downgraded vehicle because 1st vehicle unsafe. Staff act like they are doing you a favor.Reviewed 9 Jun. 2021
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8.0
Pros:Staff was helpful and car was decent.Cons:Knowing all extra charges up front. Knowing pickup and drop off hours.Reviewed 7 Jun. 2021
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8.0
Pros:Friendly staff.Cons:More check in clerksReviewed 2 Jun. 2021
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10.0
Pros:Staff friendly and helpfulCons:Better price would be helpfulReviewed 2 Jun. 2021
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4.0
Pros:Staff was great and the car was good.Cons:When I reserved the car online the insurance was supposed to $88. Was over $200 when I reserved the car. Not happy with having to pay over what was agreed upon. Also had to go through Hertz because Dollar was not open at that time. Not happy with late night surprises. Was also supposed to get a Nissan and only had a Malibu which was fine but not happy with late night surprises.Reviewed 1 Jun. 2021
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6.0
Cons:Dollar rental charged me for gas despite me having returned the tank full. Their customer service line has a menu option for this exact problem which means they are doing this all the time.Reviewed 30 May 2021
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10.0
Pros:EasyCons:Nothing. They were greatReviewed 27 May 2021
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