10.0
At first it seemed it was going to be a long wait at counter , but KOA Budget was well staffed with experienced employees; which moved the line. We received our Jeep and headed out. Shortly after leaving we noticed the AC not working as it should and returned the vehicle. Again service was quick and easy to change vehicles. Thank youReviewed 14 Mar 2023
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10.0
Pick up/drop off was very simple. The shuttle at pick up and drop off came quickly and the drivers were great. All staff we encountered were great. Price was good but I had to shop around a lot to find a dealReviewed 23 Aug 2022
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8.0
Pros:The pick up staff was okay but was not showing warm-welcoming; the drop off was great.Cons:Better hospitality at the pick-up counter.Reviewed 13 May 2021
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4.0
Cons:The quality of vehicle did not match the price. The keep was beat up and had no modern features. The soft top was not secure and did not operate properly.Reviewed 5 May 2021
review from![kayak]()
8.0
Cons:Rental car prices in Hawaii are outrageous right now.Reviewed 26 Apr 2021
review from![kayak]()
10.0
Pros:Perfect location! Quick shuttle from airport to facility, courteous drivers and super easy return.Cons:A bit disorganized upon arrival to get car. Having Avis Preferred status helped but it would be great if they could handle busy times better.Reviewed 2 Apr 2021
review from![kayak]()
10.0
Pros:YesCons:Nothing! It was perfect!Reviewed 6 Mar 2021
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10.0
Pros:Ease of rental and customer serviceReviewed 26 Feb 2021
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10.0
Pros:Check in staff was very friendly.Reviewed 18 Feb 2021
review from![kayak]()
6.4
Pros:Price was good compared to other rates for a minivanCons:Pick up was a disaster. Understaffed and chaotic environment. Stood in line for an hour at 11 pm Car brakes were a problem not sure what was the issue but they needed maintenance.Reviewed 4 Jan 2020
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10.0
Cons:Check in only had 2 workers so there was quite a wait. More staff membersReviewed 17 Aug 2019
review from![kayak]()
7.6
Pros:Drop off easy , mahalo.Reviewed 30 July 2019
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