Car Hire Cologne

Cons: We change our reservation to frankfurt and it was so bad location for drop off the car. It was in central station in crowded area and parking was so far from their office. the park man couldn't speak English!!

Cons: Your staff needs to know if the car they are renting me has a CD player or not. Several times I've been told the car has on e, and it does not. Basically, creates a hassle and wasted time sink to switch out for another rental car that has one. Thx

Cons: It was not clear where at the Cologne train station we were to drop off the car. We were lucky to find the drop off point so quickly. It would have been helpful to have an address that we could have plugged into our Navi as well as a written description of the drop-off procedure. There is no AVIS personnel at the drop-off point

Cons: None really

Cons: Someone literally parked their car smack in the center of the two available spaces as we were driving into the lot to drop off the car. We had to park temporarily blocking another vehicle in until they moved again. The office itself was chill and bare, with no real place to wait.

Cons: somewhat difficult locating exactly where the rental was at the Cologne/Bonn airport when we dropped off my German relatives.

Cons: Customer service