Recent reviews
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- Neutral
- Negative
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2.0
Cons: There were no cars available due to stormy conditions. I was forced to arrange alternative travel from Frankfurt to Hamburg.
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10.0
Pros: The staff at the car return were fantastic.
Cons: They need to have a bigger selection of cars.
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8.0
Pros: Staff on both ends extremely friendly and helpful. On drop-off they even drove us to the train station.
Cons: Car interior was a bit worn, but overall fine. Pickup process was long and seemed overly complex.
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8.0
Pros: staff was very nice
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10.0
Cons: There were no Enterprise employees at the Munich airport drop off. Another rental company attendant helped.
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2.0
Cons: I had a flat tire just one hour after the rent and the company didn’t have another car available and we spent 5 hours in the street then after 20 time trying to reach the company they told us to take a taxi to our home and they will pay it back and send a new car to our home which didn’t happen
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10.0
Pros: The young lady set our god for us to correct language & got us all set for our first trip into Germany. Very nice!
Cons: Nothing could’ve been better! We loved the car, the guy at the counter, all of it. BMW 5 series was a pleasure to drive!
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6.0
Pros: Vehicle was great. Navigation was definitely a perk to the vehicle as we had never visited Germany before. Stop off was easy with good location.
Cons: Not enough vehicles available. We had reserved a compact automatic 2 months in advance to avoid the problems we experienced. Staff was friendly but had us wait over a hour until we finally said we would take a manual compact so we could get on the road. This limited our possible drivers to 1.
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8.4
Pros: Sanjin Dokoza the gentleman at the desk with whom I worked with to rent the car was extremely helpful and friendly!
Cons: Drop-off was somewhat chaotic.
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10.0
Pros: Nice smooth running vehicle.
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6.4
Third party insurance process a pain
Cons: Paid for insurance at booking. Now am facing a headache because the rental company does not honor it and is charging me more than $1000 that i now have to get back from Allianz with tons of paperwork I might not be able to get. will follow up if it works out.
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10.0
Quick drop-off
Pros: Drop-off was efficient.
review from
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10.0
Pros: The staff at the car return were fantastic.
Cons: They need to have a bigger selection of cars.
review from
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10.0
Cons: There were no Enterprise employees at the Munich airport drop off. Another rental company attendant helped.
review from
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10.0
Pros: The young lady set our god for us to correct language & got us all set for our first trip into Germany. Very nice!
Cons: Nothing could’ve been better! We loved the car, the guy at the counter, all of it. BMW 5 series was a pleasure to drive!
review from
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10.0
Pros: Nice smooth running vehicle.
review from
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10.0
Quick drop-off
Pros: Drop-off was efficient.
review from
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8.0
Pros: Staff on both ends extremely friendly and helpful. On drop-off they even drove us to the train station.
Cons: Car interior was a bit worn, but overall fine. Pickup process was long and seemed overly complex.
review from
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8.0
Pros: staff was very nice
review from
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8.4
Pros: Sanjin Dokoza the gentleman at the desk with whom I worked with to rent the car was extremely helpful and friendly!
Cons: Drop-off was somewhat chaotic.
review from
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2.0
Cons: There were no cars available due to stormy conditions. I was forced to arrange alternative travel from Frankfurt to Hamburg.
review from
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2.0
Cons: I had a flat tire just one hour after the rent and the company didn’t have another car available and we spent 5 hours in the street then after 20 time trying to reach the company they told us to take a taxi to our home and they will pay it back and send a new car to our home which didn’t happen
review from
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6.0
Pros: Vehicle was great. Navigation was definitely a perk to the vehicle as we had never visited Germany before. Stop off was easy with good location.
Cons: Not enough vehicles available. We had reserved a compact automatic 2 months in advance to avoid the problems we experienced. Staff was friendly but had us wait over a hour until we finally said we would take a manual compact so we could get on the road. This limited our possible drivers to 1.
review from
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6.4
Third party insurance process a pain
Cons: Paid for insurance at booking. Now am facing a headache because the rental company does not honor it and is charging me more than $1000 that i now have to get back from Allianz with tons of paperwork I might not be able to get. will follow up if it works out.
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