Knoxville car hire

Knoxville car hire

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Knoxville, TN, United States
28 Oct — 4 Nov
Same drop-off
Knoxville, TN, United States
Thu 28/10
Noon
Thu 4/11
Noon
Driver's age:

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Knoxville car hire information

Pick-up locationKnoxville
Hire locations15
Airport locations1

Knoxville car hire reviews and directory

Rated no. 1
Hertz
Best rated
7.2 Good (169 reviews)
4 locations in Knoxville
Hertz
Locations in Knoxville
  • 7.2
  • 7.4
  • 7.1
  • 7.4
  • 7
Recent reviews
10.0 Excellent19 Oct. 2021
Quick and kind service! Great off airport location. Thank You!
3.9 Mediocre7 Oct. 2021
We didn't know that the branch did not have the full-sized vehicle we reserved until we arrived to pick it up. (There were full-size vehicles on the lot.) Man said he called us a few days before and no one answered. He did not leave a message and did not try to call back to make sure we knew. He assured us that the airport branch would have plenty of vehicles but he wouldn't call to make sure before we drove another 40 miles to the airport. He said he had no control over the pricing at the airport. We arrived at the airport to be told that the only vehicle they had was a mini-van. After explaining the situation with the first store and telling her that we had to leave the area in the morning, the woman processed the rental and charged us the same rate as the rate on our original reservation. We were gratefully she took care of us.
5.9 Okay5 Oct. 2021
My friend and I just picked up a vehicle at a Hertz location in Knoxville, TN and had the most unpleasant encounter with one of your employees. The location was 201 N. Seven Oaks Dr. The employee told us his name was James. He was very abrasive and rude to me and my friend when we asked questions about our rental agreement and possible returning the car to a different location. He seemed very unhappy and unwilling to help us and answer our questions like he wanted to be anywhere but his job. When we got to the car and realized the interior was dirty we came back in to let him know. He said he wouldn’t change our vehicle but instead take it to get cleaned. That offer was alright, however doing so would completely alter our plans for the day which we were unable to do. He was incredibly defensive and emotionless. I asked about the stretches on the exterior of the car which weren’t disclosed and he responded condescendingly, “you won’t find a rental car without scratches on it”. I was utterly shocked at his unprofessionalism and the manner in which he spoke to us. It was like he was looking for a fight which I didn’t appreciate. I called the airport asking if we could return the car to them instead because I do NOT want to interact with him again. I spoke with a lovely woman on the phone, Cheryl who was kind and helped me out, allowing us to return the car there on Monday (something James did not want to allow us to do). In all, yes, we got a good deal on our rental with you but our encounter with James makes me question if I want to rent with Hertz again.
1.9 Horrible5 Oct. 2021
It really couldn’t have been worse. I should have read the reviews posted on other sites and not used this service. I arrived to pick up the car and there were so many cars in the parking lot that it was difficult to find a space to get dropped off, however when I went in they told me they had no cars available!! They said they had tried to call me, according to their records just 2 hrs prior. If they did I don’t show any messages or missed calls from them and….. just 2 hrs prior to pick up?!!! Additionally, they didn’t try to find any vehicles at their other nearby sites or offer any help in any way. Imagine showing up to pick up your car only to discover that you don’t have a car! I hopped online and they were still showing cars available to rent! Utterly terrible experience and very poor customer service!!
10.0 Excellent25 Sep. 2021
Easy process, friendly staff, just took a while to get through the line.
10.0 Excellent13 Sep. 2021
Super easy pick up and drop off. They even upgraded us for free!
10.0 Excellent31 Aug. 2021
Friendly & fast customer service, great/clean car, very easy to book & return
1.9 Horrible31 Aug. 2021
I do understand I booked thru Kayak, which promoted Priceline advance purchase. The desk agent was rude, I had to continually ask questions about gas location, my car, she didn’t offer an upgrade nor did she even thank me for using Hertz. My vehicle was all the way at the end, it appeared to be someone’s local vehicle, it was filthy inside: seats are all stained, there was no sticker on the vehicle for extra cleaning due to COVID and it was SMOKED in… it took two days for the smell to be air ped out. I worked for Hertz in Tampa for 3 years, I would have been embarrassed to rent this vehicle out to anyone. I also, work for AMEX Global Business Travel, she was not acceptable as a executive travel counselor or even just an AMEX employee. The vehicle had mechanical issues on top of the the other issues.
1.9 Horrible26 Aug. 2021
We drove for over 8 hours in a rv and were on a strict time schedule. Called an hour out to make sure our car rental that was paid in full 2 weeks prior was ready. They did not have it. When I asked why, the clerk responded with "Cause it ain't here. We never had it. Good luck". I was floored. So I had to use a different company and a pay twice as much for a vehicle we did not want for 5 days while on our 1st family vacation. And 6 days later, I still have no refund. HERTZ is terrible.
3.9 Mediocre17 Aug. 2021
The car had clearly not been cleaned and the mechanics of the seat were broken so I had to sit crunched up in the car the entire time.
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Rated no. 2
Budget
8.3 Excellent (32 reviews)
3 locations in Knoxville
Budget
Locations in Knoxville
  • 8.8
  • 8.4
  • 8.3
  • 8.3
  • 8.4
Recent reviews
8.0 Excellent19 Oct. 2021
Customer service was great!
1.9 Horrible11 Oct. 2021
They could have had a car but they didn’t
1.9 Horrible24 Jul. 2021
The car was new, neat, and clean. The pick-up was terrible. No cars at that location and literally had to take a $60 cab ride to location to Pick up car. I was told I needed to drop car At same location. Another $60 dollar cab ride to airport. I complained to Budget and had the drop off location changed. To add insult to injury, my final bill was completely jacked up. Still working with Budget to correct.
1.9 Horrible24 Jul. 2021
They canceled the reservation
2.0 Mediocre27 Feb. 2021
The staff was very quick to tell me that they actually did not have any car for me. So, instead of wasting what could have been hours, they only wasted one hour of my life.The rental agency could have notified Kayak that they actually did not have any cars.
8.0 Excellent30 Dec. 2018
Tahoe rentalThe car was great. Everyone was easy to work with.Car had dog hair everywhere inside of it from driver before I’m assuming. It wasn’t a huge crazy amount but was enough to make me nervous because I didn’t want to get fined for it.
2.0 Mediocre5 Dec. 2018
They did not provide me with a carNothingThe agent told me that my debit card doesn’t have (something) I don’t know what he wanted! He then asked for my social security and I never give that out. So he asked for a diff method of payment and I didn’t have that! So he was not able to give me the car!
10.0 Excellent25 Sep. 2018
Easy returnNo issues at all to return the car!
8.8 Excellent2 Jan. 2018
Close call!Friendly staff, quick service, clean car in good conditionWasn't notified that the location was closing early because it was New Years Eve. I arrived just as they were closing. Another 5 minutes and I would not have gotten a car!
10.0 Excellent21 Dec. 2017
Friendly staff at both ends of rental.
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Rated no. 3
Enterprise
7.3 Good (54 reviews)
5 locations in Knoxville
Enterprise
Locations in Knoxville
  • 7.5
  • 7.8
  • 7.2
  • 7.1
  • 6.9
Recent reviews
5.9 Okay5 Oct. 2021
Car looked great! (Malibu) But. Staff annoyed at request for other available options. Car had noise/rubbing of rotors at speeds over 25. Rode terrible. Felt like we were going to lose a tire at any moment.
1.9 Horrible26 Aug. 2021
Really terrible do not go to this Nashville enterprise they are racist and treat their customers really poorly.
10.0 Excellent4 Apr. 2021
Night drop to return car
10.0 Excellent26 Jan. 2021
Everyone at this location are very helpful and professional.I would really like it if Enterprise put floor mats back into cars. It is much easier to clean a rubber floor mat than a carpet before returning the rental.
2.0 Mediocre25 Jan. 2021
Not much too like other than car was fairly new.Car was not clean. Had to drive with windows down the entire time due to extreme smoke smell. Trash left in glove box. We were originally scheduled to have an SUV that we booked months ago and location gave it away to another costumer forcing us to either take a mini van or a small car. Location did not inform us that they were closed on Sunday when we were scheduled to drop off either.
10.0 Excellent27 Dec. 2020
Absolutely perfect , had no issues whatsoever !!!
10.0 Excellent7 Dec. 2020
Super easy drop off. Efficient pick up.Nothing.
10.0 Excellent29 Oct. 2020
staff was friendly and helpful, car was excellent. had no problems. overall a great experience, and i'll definitely use enterprise the next time i need a rental car!
10.0 Excellent27 Oct. 2020
The staff was friendly and made the whole transaction smooth as silk. As a matter of fact, due to an issue with the plates being expired on my original vehicle, I was able to get an upgrade at no additional cost, which competitors don't always offer. Checking in literally took me about minutes.I rarely have an issue with Enterprise, which is why I have only strayed once :-) I would never rent from anywhere else.
2.0 Mediocre5 Oct. 2020
I had flight delays, which were beyond my control which resulted in my rental was given to someone else.
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Rated no. 4
Avis
7.1 Good (9 reviews)
3 locations in Knoxville
Avis
Locations in Knoxville
  • 7.5
  • 6.6
  • 7.3
  • 7.3
  • 6.8
Recent reviews
10.0 Excellent1 Aug. 2017
Amazing deal!Excellent value for a luxury SUV! Third summer in a row to rent a luxury SUV from this location and we couldn't be happier!
6.8 Good24 Jul. 2017
Great customer service!The people at AvisThe car was loud and not very comfortable
2.0 Mediocre18 Jun. 2016
Never againNothingI reserved a mini van almost two months in advance. I show up at my scheduled pickup time after driving over an hour to get there. The person working the desk tells me they didn't have any mini vans available and they "upgraded" me to a large passenger van. I told him that wasn't acceptable. He told me that's all he had. I told him a phone call would have been nice. He just looked at me like he had no idea what I was talking about. So glad I called early. It was a great way to start our vacation........never again.
9.2 Excellent4 May 2016
ValueWe put 3000 miles touring the Southern Unites States. I think we filled up with 20.00 dollars each time it cost us very little.When we picked the car up the person did not explain how to drive the car s features. Where's the gas the trunk lock the lights etc. but the worst was the tolls we didn't know what to do on toll roads that bill the plate. We were franticly calling phone numbers for Avis.
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264 travellers who hired a car in Knoxville gave the car agency they used an average rating of 7.4

Car hire locations in or near Knoxville

When to book a car hire in Knoxville

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Knoxville

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Knoxville car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Knoxville.

Deductible

Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Knoxville car rental.

Top tips for hiring a car in Knoxville

  • There is much to explore in and around Knoxville, so why not make the most out of your holiday and rent a car to gain the most flexibility? It will not only be easier to whizz through the city of Knoxville and visit the zoo, the Memorial Park, or the local golf club, but travelers also get the opportunity to venture out and discover the hidden secrets of the Great Smoky Mountains National Park, for instance, which is just under an hour away.
  • McGhee Tyson Airport is about 14 miles from Knoxville center, and the easiest way is to rent a car directly from their on-site agencies, including Hertz, Avis, or Alamo. This way you can start your time in Knoxville hassle-free and will be in the heart of the city in less than half an hour via the US-129 N.
  • Whoever is visiting Knoxville in the winter time should be prepared to drive on ice, as snow is a regular companion of the cold months here. Ensure the hire car has winter tires on and adjust your speed, as snow and rain can turn the streets into icy slides. Sudden braking or accelerating should also be avoided; but with the proper preparation, even the winter in Knoxville is nothing to worry about.
  • Even though the city is not as clogged up as other major US cities, rush hour can still mean congested roads, and it is advised to avoid driving through the city between 8-9am and 4-6pm. Especially the interstates 40 and 640 can be congested during peak times and should be avoided if possible.
  • Book your car hire in Knoxville at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Knoxville

  • Based on ratings and reviews from real users on KAYAK, the best car hire companies in Knoxville are Enterprise (7.3, 63 reviews), Hertz (7.2, 180 reviews), and Dollar (6.8, 51 reviews).

  • The average price of fuel in Knoxville is $4.84 per litre over the past 30 days. Filling up a tank of fuel costs between $58 and $77, depending on the car size.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Standard car hire in Knoxville costs $52 per day, on average.

  • A Compact car hire in Knoxville costs $55 per day, on average.

  • A Supplier choice car hire in Knoxville costs $55 per day, on average.

  • When visiting in the winter, a 4-wheel-drive car is a wise choice to make to ensure maximal road grip and a smoother driving experience. An SUV or a minivan provide a good deal of space for luggage or families, are good for driving even in bad weather, and are not too bulky to navigate through the city.

  • Speed limits are posted on the right-hand side of the road. If no clearly posted sign is visible, the general regulations permit 30 mph in residential areas, 55 mph on two-lane roads, and up to 70 mph on interstates and freeways. Always adjust your speed to the prevailing weather and road conditions.

  • Petrol in Knoxville is quite cheap compared to many other US states and cities with an average price of $2 per gallon. Petrolstations like Pilot or Sam’s Club also offer rates as low as $1.90, so if you want to save money, look for the best rates available and start your hunt for the right petrol stations well in advance.

  • As in most US cities, on-street parking is metered in Knoxville and is free on Sundays and holidays in most areas -- simply check the designated sign. There are also many parking lots and garages available in downtown and around, such as the Dwight Kessel Garage, which costs around $7 per day, or the Promenade Garage with its daily rate of about $5.