Cons: there were no winter tires. Driving in Winnipeg without them was more treacherous.
3 Oct 2016
Good, but not excellent.
Pros: I loved the car itself, and the rental was smooth after we got the car. My rep was pretty friendly and patient and I would do business with him again.
Cons: Because I was a driver with a NDL from BC, the staff were unsure about the procedure/restrictions for the rental. In the end we found there were no issues and we were able to rent the car but we spent an hour at the dealership waiting to clear this up.
25 Oct 2016
A bit of a process but good experience overall.
Pros: I was helped by Naim who was very professional and did a great job.
Cons: It took them forever to figure out if I would be allowed to rent provided that I had an out of province drivers license.
22 Nov 2016
Pros: courteous service at the desk; the offer of 74 cents per liter for the unused gas when gas is 92.9 cents...
Cons: the Kia cruise really struggled when climbing hills in north west Ontario on my way to Kenora. It would rev up incredibly and be very loud as it went up the hill. I ended up taking the cruise off.
24 May 2016
Easy, Simple and Hassle-free
Pros: We got a great little car for the weekend. No problems. We could not get the vehicle to the rental place on the exact hour it was required back based on a 24 hour period BUT thank goodness, were not charged an additional day. Really liked that!!!
12 Aug 2016
Pros: I appreciated the friendliness and helpfulness of the staff. They went the extra mile to make my experience a pleasant one.
1 Oct 2016
Will not use enterprise again.
Cons: Vehicle was booked days in advance. Vehicle that was reserved was not there when I arrived. They decided to give me a different one. The different one wasn't ready so I had to wait fourty minutes for them to do an oil change. I was told that my extra driver fee would be waived because of the inconvenience but then I was charged the fee anyway.
8 Nov 2016
Pros: good customer service at desk - good pick up guy
Cons: I made the reservation for the airport - but when I got there the reservations was for somewhere else "Regent"
the guy at the desk was very helpful
28 Dec 2016
Pros: I only used car for a couple of hours because of snow storm. I parked it in Enterprise lot on Christmas Day. I had rented it until the 27th
11 Aug 2016
Pros: Nice friendly staff and quick service. Exactly what I wanted. Thanks!
Cons: I had rented a luxury SUV, Ford Navigator at the luxury SUV rate. Once on my way to my destination 3.5 hours away the vehicle did not seem to handle very well. Not being familiar with that specific vehicle I was not sure if it was poor engineering on Fords part. Once I reached the destination and reviewed the vehicle closely the following day it was apparent that the front passengers tire had had work done on it as the tire and rim had some marker notation on them. I am assuming this was the result of a repair and not done correctly. Being 3.5 hrs.. from the airport I kept the vehicle and endured a painful trip back to Winnepeg at the end of my week stay. Very disappointed in the oversight by Alamo.
18 Dec 2016
Pros: Clean vehicle, reasonable rate
Cons: Very long wait to pick up vehicle, vehicle class below what was booked, vehicle provided had very basic features
25 Apr 2017
no hassle, professional, no worries
26 Apr 2017
Pros: Very good rates. Will rent again!
5 May 2017
Everything was easy and convenient. Car was clean. No complaints whatsoever. Happy with my experience.
14 May 2017
Size of vehicle
Pros: We had booked a compact and they asked us if we waneed a volkswagon beetle. We jumped on it. Fun drive
Cons: They gave me a car with low oil. I had to stop back and they were in no way prepared to handle putting some oil in my car. Wasted a bunch of my time trying to get this handled. Not impressed.
5 May 2017
Pros: Location is a quick cab ride to and from airport.
Cons: The economy car I rented was supposed to be a Mazda 2 or equivalent. Turned out to be a Kia of some sort with 40,000 km and squeaky brakes. The interior of the car was also filthy. Dust everywhere that got stirred up every time I opened a window and dried juice or something all over the passenger side door. Wouldn't have taken but a few minutes to wipe down all the interior hard surfaces.
Staff were courteous enough but the car was a dissapointment.
20 May 2017
Cons: Herrtz charged me much more for the car rental than what was posted on the website. I booked oneline through KAYAK and the total with all charges and taxes came out to be $182, but at the Hertz counter they sneaked in an extra $66. I only noticed it once I returned the vehicle and the clerk made up some excuse about airport taxes, but the taxes were already included in the online booking. So for me Hertz is running a scam, I will never return there for any car rental.
Pros: Excellent value. I accepted an upgrade to a full size car with navigation package for an additional $4/day. Very quick service. Would rent again from them.
26 Apr 2017
Sounded like a good deal, until the extras...
Pros: Car was there...
Cons: Added fees that over doubled the price.
7 May 2017
Process is labor intensive, both for the agent and for the customer.
Cons: Had to wait in line not once, but twice, only one agent for multiple customers. Payless was managed by Avis/Budget personnel. Seemed to be a low priority. Would not rent from them again in this location.
Pros: I really liked AVIS services! I got a car (Winnipeg, Canada) within 5 minutes, washed and 100% fueled. The same thing is drop-off. Really nice personal and prices are good
Cons: I needed additional two hours of rent, but I paid for whole additional day. Really, I thought I can get a little gift :)
I am waiting for final bill, let's see if there will not be any surprises
15 Aug 2016
Customer Service Rep or Salesman??
Pros: There was a person available when i walked in.
My reservation was on file.
Drop off at the airport was eas
Cons: They didn't have the car i wanted and tried to put me in a compact SUV?!?!
I found out after the fact that the second driver was not added to the file.
The CSR at the initial location was proven to have been incompetent and given bad information that could have been very costly for us.
Pros: The individual who took the check-in was very helpful in seeing that I was happy with the vehicle, and knew what to do with an after-hours return of the car, with a chit to pay for a cab ride to the airport. Everything went as advertised.
Pros: They had my rental ready on time and there was a good 4 hour leeway for returning the car without incurring additional charges but I managed to return the car on time. They also gave me a brand new car as my rental unit.