China Express Airlines is based in Chongqing and schedules direct services to destinations across China. More than 70 domestic locations are directly serviced, with a mix of both urban and regional populations. Supporting hubs in Guiyang and Hohhot help manage the traffic of these flights, while Chongqing and another base in Zhanjiang are responsible for international departures.
Long-distance flights are available to New Zealand as well as short-haul services within Asia to Myanmar, Thailand, and Vietnam. A codeshare agreement is held with Air China, boosting the variety of departure times and connected services that can be taken.
Passengers can choose between Economy, Premium Economy and First Class when flying with China Express Airlines. The First Class section is limited to between roughly 4 and 6 passengers, resulting in a private and quiet environment. Carry-on baggage is limited to 5 kg (approximately 11 lb) per person. Twenty kg (approximately 44 lb) and 40 kg (approximately 88 lb) of checked luggage are respectively allowed for Economy and First Class customers.
A combination of Airbus and Bombardier jets are flown. The Bombardier CRJ900 model is favored and is a regional aircraft designed to carry less than 100 people. These narrow-body planes are operated on flights within China and have a 2 x 2 cabin layout, meaning a window view or direct aisle access is provided to every passenger. The Airbus A320 series is predominantly used for international routes and can carry roughly 172 commuters. The fleet features a stylized flying bird on the tail, while one jet celebrates the city of Quzhou with a unique animated livery.
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