Pros (+) The staff was very helpful.
Cons (-) The ATM in the lobby is a scam, it gave me a receipt saying money not despensed however funds were taken out of my account. No fault of the hotel, just don't use the ATM.
4 stars
DoubleTree by Hilton Collinsville - St. Louis
1000 Eastport Plaza Drive, Collinsville, IL 62234, United States
Collinsville, IL
See location+1 618 345 2800Photos of DoubleTree by Hilton Collinsville - St. Louis
Overview
The Doubletree Collinsville/St. Louis hotel is conveniently located in the heart of Collinsville, Illinois, just seconds from major highways and minutes from downtown St. Louis attractions such as the Gateway Arch, Forest Park, Saint Louis Zoo, Busch Stadium, Saint Louis America's Center Convention Complex, and the Edward Jones Dome. Our full-service St. Louis area hotel is adjacent to the Gateway Conference Center, and is about 30 minutes east of Lambert St. Louis International Airport (STL). Our modern hotel offers well-appointed guest rooms and suites featuring large work desks with ergonomic chairs and data ports, flat panel TVs, our ultra-comfortable Sweet Dreams beds, luxurious bath amenities, and more. For your convenience, wireless high-speed internet access is available in all guest rooms and public lobby areas. Other great Doubletree hotel amenities include: Heated indoor pool, State-of- the-art Precor Fitness Center, Gift shop, Complimentary parking, In-room dining, Porter's Steakhouse, serving the finest in hand cut steaks and seafood, Doubletree Breakfast buffet, Lobby Bar. Located within an expanding business complex and surrounded by several major institutions and businesses, our hotel is centrally located for national and regional meetings. We offer a full slate of business support services like meeting rooms, a 24-hour Business Center, equipment rentals, and complimentary wireless HSIA. With over 7,500 square feet of meeting space in 16 flexible banquet and conference rooms and complete A/V support, our hotel can easily accommodate your next business meeting, seminar, party, or special event with style. The Doubletree hotel in Collinsville near St. Louis is ideal for families, vacationers, leisure or business travelers who want to enjoy everything the area has to offer without downtown St. Louis traffic. We're right by Splash City Family Water Park, Gateway Fun Park, Cahokia Mounds State Park Historical Site, and Fairmount Park horse-racing track. Other nearby attractions include Gateway International Speedway, St. Claire Shopping Center, the Casino Queen gambling riverboat, and Laclede's Landing restaurant and entertainment district. When you visit the St. Louis area, our caring and professional hotel staff looks forward to welcoming you to Collinsville with our signature warm Doubletree chocolate chip cookie at check-in.
Latest deals for DoubleTree by Hilton Collinsville - St. Louis
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at DoubleTree by Hilton Collinsville - St. Louis
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Express check-out
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Vending machine (drinks)
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Disabled access
- Lift
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Family rooms
- Telephone
- Storage available
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Golf
Health and safety
- Daily housekeeping
- Safe
Pool
- Heated pool
- Indoor pool
Parking and transportation
- Free parking
Bathroom
- Hairdryer
Outdoor
- Garden
Fitness
- Fitness centre
Reviews of DoubleTree by Hilton Collinsville - St. Louis
7.8
Good
530 verified ratings
Wonderful
236
Very good
103
Good
54
Okay
26
Fair
38
Mediocre
33
Poor
40
Summary of reviews
Guests say
Guests appreciated the hotel's location and the friendly, helpful staff. However, several reviews pointed out issues with cleanliness and maintenance, including problems with showers, heating units, and overall upkeep of the facilities. Despite these concerns, the service was often highlighted as a positive aspect of their stay.AI-generated from customer reviews
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Pros (+) The hotel had a very welcoming feel when we walked into the lobby. Our room was also very nice and the bed and pillows were very comfortable. Much better than most of the other hotels we've stayed at!
Cons (-) The only downside was that our room didn't have a mini fridge or a microwave. Since we drove in from Chicago, we had brought food and drinks with us, only to find that there really wasn't any place to put them or keep them cold.
Pros (+) The staff was excellent!! They bent over backwards for us and we're very pleasant!
Cons (-) It smelled heavily of smoke in the hallways, always a large group of loitering smokers at the entrances. Our room smelled musty all the time. Hallways littered with pizza boxes and dirty towels. There was no fridge and no microwave in the room. No Gideon Bible either.
Pros (+) Bed was very comfortable.Great pool and outside sitting area.
Cons (-) Pillow in the bed were small.
Pros (+) Friendly staff Gym Pool Clean room
Cons (-) Beds were uncomfortable Bathroom was VERY small
Location
1000 Eastport Plaza Drive, Collinsville, IL 62234
What's nearby
- Gateway Conference Center279 m
- Gateway Fun Park0.5 km
- Splash City Family Waterpark0.5 km
- Brooks Catsup Bottle Water Tower3.4 km
- Monks Mound4.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at DoubleTree by Hilton Collinsville - St. Louis
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See most recommended stays in CollinsvilleGood to know
Value for money | 7.5 |
|---|---|
Distance to city centre | 2.9 km |
Nearest airport | Belleville |
Distance to airport | 21.0 km |