Overview

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Excelsior Hotel Ernst The Leading Hotels of the World
Top Luxury Hotel

Domplatz/trankgasse 1-5, 50667 Cologne, North Rhine-Westphalia, Germany
+49 221 27 01

$216+

Overall guest ratings

9.1/10 Excellent
based on 1,327 reviews

Review highlights

  • 9.8
  • 9.4
  • 8.2
  • 6.6

Good to know

  • Professional service
  • Stylish hotel
  • Wonderful sightseeing
  • Train station is close

Nearby

    show all

    About

    Excelsior Hotel Ernst stands in the magnificent shadow of world-famous Cologne Cathedral. Köln Station is a 5-minute walk away, and it's also a short stroll to the banks of the River Rhine, the city's ancient Roman Praetorium, and the superb modern art collection at Museum Ludwig.

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    Expedia

    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Train station shuttle
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 1,327 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
      7.8 "78% found the restaurant service to be one of the best."
      8.8 "88% were happy with the room service."
    • 8.2 "Vibe was good."
      9.3 "93% said it was a stylish hotel."
      9.5 "95% thought the hotel was luxurious."
      10.0 "100% enjoyed the lobby entrance."
    • 8.1 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      8.4 "84% thought the architecture was beautiful."
      9.0 "90% found the grounds to be nice."
      10.0 "100% enjoyed the lobby entrance."
    • 8.0 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
      7.8 "78% said the beds were comfortable."
      8.5 "85% thought it was pleasantly quiet."
      9.2 "92% liked the big bathroom."
    • 6.6 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.4 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 0.8 "Horrible pool."
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    Overall rating

    9.4 Excellent
    based on 836 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 7.9 "Nice rooms."
      7.8 "78% were happy with the bathroom."
      9.0 "90% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
      9.5 "95% loved the minibar."
      9.1 "91% liked the big bathroom."
      7.1 "71% enjoyed the shower."
    • 7.8 "Good breakfast."
    • 6.6 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.4 "Internet is average."
      5.4 "54% thought the wifi quality was ok."

    Overall rating

    9.3 Excellent
    based on 212 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 8.2 "Rooms are great."
      8.9 "89% thought rooms were spacious."
      7.6 "76% were happy with the bathroom."
      9.5 "95% loved the minibar."
    • 6.9 "Breakfast is mediocre."
    • 5.4 "Internet is average."
    • 4.9 "Value below average."
      0.0 "100% said the breakfast was too expensive."

    Overall rating

    8.8 Excellent
    based on 66 reviews
    • 9.8 "Terrific location."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.5 "Nice rooms."
    • 5.0 "Average value."

    Overall rating

    9.0 Excellent
    based on 212 reviews
    • 9.8 "Terrific location."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 7.2 "Nice rooms."
      8.8 "88% thought rooms were spacious."
    • 6.9 "Breakfast is mediocre."
    • 6.2 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.8 "Internet is poor."
      4.6 "54% thought it was overpriced."
    • 4.5 "Value below average."
      0.0 "100% said the breakfast was too expensive."
      4.6 "54% thought it was overpriced."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Professional service"
    "Stylish hotel"
    "Wonderful sightseeing"
    "Train station is close"
    data provided by TrustYou

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