Overview

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Durham Marriott Hotel Royal County

Old Elvet, Durham, DH1 3JN, United Kingdom
+44 191 386 6821

$133+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

8.6/10 Excellent
based on 2,445 reviews

Review highlights

  • 9.2
  • 9.2
  • 6.0
  • 5.7

Good to know

  • Comfortable beds
  • Great reception
  • Friendly service

Nearby

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Spa
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 2,445 reviews
    • 9.2 "Excellent wellness & sports facilities."
    • 9.2 "World class service."
    • 9.2 "Terrific location."
    • 8.9 "Pool is good."
    • 7.7 "Good breakfast."
    • 6.0 "Average amenities."
    • 5.7 "Rooms are ok."
    • 5.6 "Food is average."
    • 4.6 "Vibe wasn't good."
    • 4.5 "Value below average."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 1,515 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 9.3 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      7.6 "Easily accessible by car, said 76%."
    • 9.2 "Excellent wellness & sports facilities."
      7.8 "top-notch fitness area, thought 78%."
    • 8.9 "Pool is good."
    • 7.8 "Good breakfast."
    • 6.5 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 6.1 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      7.0 "70% liked the big bathroom."
    • 4.8 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 3.7 "Value below average."
      3.7 "63% thought it was overpriced."
      2.1 "79% said the breakfast was too expensive."
      3.1 "The price was too high for 69%."
      2.1 "79% said beverages were too expensive."
    • 3.4 "Internet is poor."
      3.7 "63% thought it was overpriced."
      3.7 "63% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 635 reviews
    • 9.4 "Excellent wellness & sports facilities."
    • 9.3 "Excellent pool."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      7.1 "71% found the restaurant service to be one of the best."
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to sightseeing."
    • 7.8 "Good breakfast."
    • 5.0 "Bar is ok."
      1.5 "85% said beverages were too expensive."
    • 4.8 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      0.7 "Air conditioning was criticized by 93%."
      2.7 "73% found problems with the furniture."
      0.4 "96% were disappointed with the minibar."
    • 4.5 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.5 "Value below average."
      4.7 "53% thought it was overpriced."
      1.5 "85% said beverages were too expensive."
      2.1 "79% said the breakfast was too expensive."
    • 4.5 "Internet is poor."
      4.7 "53% thought it was overpriced."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    based on 24 reviews
    • 9.3 "Terrific location."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 6.4 "Average comfort."
    • 5.1 "Rooms are ok."
    • 4.9 "Value below average."

    Overall rating

    8.4 Excellent
    based on 268 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
    • 7.4 "Good breakfast."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.9 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 5.7 "Food is average."
    • 4.4 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 4.2 "Value below average."
      4.2 "58% thought it was overpriced."
    • 4.1 "Internet is poor."
      4.2 "58% thought it was overpriced."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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