Pros:Direct Flight Crew was very professional despite challenges
Cons:Check-in process was chaotic There was not enough staff available to help or answer questions There was no clear delineation of lines, people were everywhere Checking in took almost 90 mins....and then there was Security As the time came closer to departure, there was no rep to help move Flight passengers to the top of the Security line. More poor planning considering the check-in. The boards through-out the airport showed a 3:45PM departure for my 4:30 PM flight. Lots of panic on the long security line.