Good Location, Terrible Property
Location is great. That is the only upside to this hotel.
I would barely even call this a hotel. It's more like a cheap motel. There was not even warm water in the shower the first night. The staff acts like you are bothering them every time you ask them anything, which was odd considering it looked like their most important work was on Facebook. Not only is there no wi-fi in the room, but when I tried to use the wi-fi in the lobby, which is where they told me the only connection was, it turned out that they had already used all of their available data. I have never heard that from a hotel before. When I asked how long it would be until they reloaded their account, I was informed it might be a day, maybe two; no one had any idea. The place literally felt like it was run by children.
A stay at Garnet Hotel places you in the heart of El Nido, steps from Bacuit Bay and El Nido Main Beach. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Based on 319 reviews
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