|Top route||Denver Intl to Las Vegas McCarran|
|Top airport||Denver Intl|
Pros: The crew was very helpful towards my elderly mother.
The plane was clean.
Cons: For the price I paid, I don't see how things could have been improved.
Cons: They didn’t offer any food or drinks they could of pre-package snacks and water for the passengers.
Cons: Nothing. It was great
Cons: We really need free drinks
Cons: There is no distancing at all. Seats are hard as a rock and can’t recline.
Pros: The crew was excellent
Pros: Nothing. My first flight was so late, I missed this one.
Cons: Being on the plane.
Pros: Crew was really nice, temperature check was reassuring.
Cons: I was offered a full refund to cancel both flights (Phoenix to Denver, Denver to Omaha), or I could reschedule to fly to Omaha three days later. I ended up using the first flight to get to Denver, and rented a car to drive the rest of the way to Omaha. I was not offered any type of partial refund, even though I only got half of my flight.
Pros: Boarding back to front makes so much sense! Thanks!
Pros: Crew was nice! Liked the Temperature check and fast boarding.
Cons: Seats are barebone, and doesn't recline. No seat-back trays.
Pros: The crew was great
Cons: Nicer seating
Cons: Flight was completely full not one seat available. One guy did not wear a mask the entire flight and when attendants walked by he would fake put it over his mouth. How did they not notice!? It’s not my job to tell him but finally after 2 hours I broke down. They need to be looking at passengers mouths regularly!!
Pros: Aircraft was clean
Cons: Staff talks too much, especially when they stammer.
Pros: The aircraft was very clean.
Cons: The staff was incredibly annoying. They incessantly got on the PA and fussed about masks, when no one was violating the rules.
Cons: Crew could be better
They should keep one seat distance between two customers
They could serve basic packed drinks but there was nothing
It’s not that they were not serving but they started charging
Pros: Boarding was good, crew was friendly.
Cons: Didn’t make it to Omaha. First flight went back to Phoenix due to issue with plane. I was offered a refund or to rebook 2 days later. I wanted to at least get to Denver so I could rent a car to drive the rest of the way since my connecting flight was gone. Didn’t get any vouchers or partial refund or anything to make up for the fact that half my flight was not used.
Pros: The crew was great. Frontier does not offer food or drink in flight. Included or for purchase. Long flight without a drink. No entertainment of any kind.
Cons: A drink
Cons: A lot. They could have had the decency to empathize with new travelers in this pandemic situation.
Pros: I paid extra for a legroom seat on one of their newer planes. The plane was full so it still seemed very crowded in these COVID days.
Cons: The people next to me ate a lot of food throughout the flight which required taking off the mask and discussing the food. It felt impossible to social distance more than 2 inches.
Pros: The flight wasn’t booked full and passengers were able to move seats and be spaced apart!
Pros: On time not crowded
Cons: Beverage service
Cons: The only negative was the weather!
Pros: Crew was amazing!
Cons: Social Distancing
Pros: Cheap flight
Cons: Frontier intentionally makes you uncomfortable so that you purchase more “extras” that are standard on other airlines. During this flight there was also a lot of confusion and poor communication for boarding for myself and other passengers. Masks were not enforced on the flight and the passenger next to me didn’t wear his at all and was also smoking his vape pen during the flight.
Pros: Check in was
Cons: Did not fly the had to change the flight frontier website does not work with safari. I change the flight an hour after I mad the flight and they said because I did not use google chrome that the change were not made they waned me to pay 402 to change a flight that I booked for 194. I could have bought two more tickets for 284. The told them that is what I need to do. By the revues I saw on line the did the same thing to at least 10 other people. Frontier said that a customer only has 4 hour to make a change to a flight. I talk to sever travel agents and was told we have 24 hours.
Pros: The emergency row seat was good.
Cons: The hidden carry on luggage fee is terrible.
Cons: Upholding mask expectations! Several passengers deviated without accountability checks by crew.
Cons: That my filght wouldnt have been 2hrs late
Pros: They gave us the emergency row with more space which we liked!
Pros: Direct 3 hour flight! Easy
Cons: Bring on time but not a biggie!
Pros: Smooth flight
Cons: Beverages and snacks
Pros: Kid’s friendly, we love the collectible cards and talking to a pilot:) plus- clean plane and friendly flight attendants .
Cons: Offer free water
Pros: 41 minute flight
Cons: Customer service
Pros: They got me here.
Cons: Comfort, crew, entertainment, etc
Pros: Hair plane was very clean
Cons: My experience was ver good. I think the
Crew for frontier did a great job. There was so
Many people checking in. They got everyone
Throw check in and to there flights
Cons: Boarding process could have been better. I felt I was poorly informed of the technical issues and would have liked a better understanding of what was going on. Boarding and then having to deplane right before departure due to a tire inspection fail was unnecessary. I feel as though the inspection should have happened prior to boarding.
Pros: On time
Pros: The crew was great , only bad thing I witnessed a flight attendant get hit on the head from a cabbie in the back of the plane and saw a lot of blood coming from his head where he was hit. I hope he is ok. The entire flight was unpleasant the seats are horrible and no space the entire time the person behind me was hitting and pushing my seat so it was VERY unpleasant
Cons: If the Pilot when talking was more firm when speaking and louder. Idk if the speakers where he spoke through were bad or need replacing because from when we was departing to when we landed I couldn’t understand a single word he said through the speakers.
Cons: Airplane was packed, no social distancing, and very limited leg room. Big room to improve safety standards and comfort.
Cons: It was a packed flight. No empty middle seats for social distancing, only half empty rows that you could pay $50 to "upgrade" into. Just having a backpack will cost an extra $40. No complaints of the crew. I've had better experiences with Spirit.
Pros: The crew was awesome. My fiance and I did want to be traveling, but kind of had to for a family emergency. He is immunocompromised and high risk for COVID so when we noticed that someone purchased the empty seat in our row (even though half of the plane was open, come on now) we asked to switch to an empty row and the crew member assisted us without any hesitation. Granted, we were not picky and gladly sat in any empty row they gave us. Beggar's cant be choosers! Over all, another great experience with Frontier. Be nice and keep your mask on -- they are flight attendants, not adult daycare workers.
Pros: The crew was wonderful. The seating was awful!
Cons: Sit 2 to a seat to social distance
Cons: Smoother ride to location
Pros: The crew was reassuring when we were running to board and helped my husband, who had trouble walking.
Cons: Gate agents didn’t call nor enforce any kind of boarding order other than preboard for military/disabled
Pros: My seat and the flight crew.
Cons: You being on time.
Cons: There was no social distance on the plane. Every seat around me full. Not good.
Pros: not a whole lot of things grabbing for my attention, just a plane flight. simplicity does wonders, don't have to exert a lot of mental energy to figure it out.
Cons: Always delayed with frontier it’s ridiculous
Pros: Lol seats NOT comfortable but it's that "you get what you pay for" but that's ok the staff is AWESOME
Cons: Frontier is good for the price you pay. It would be selfish to ask for first class paying coach prices. Good when you need em
Pros: Friendly staff
Cons: Gate agent wasn’t available until boarding
Cons: No social distancing. The plane was packed putting everybody on the flight at high risk for COVID-19 from asymptomatic carriers. Pretty bad!!!!!!!!!
Cons: We waited 7 hours to leave Orlando
Pros: nice fast and very happy people
Cons: Sever food and water or have tvs
Cons: I was extremely concerned with the how we got off the flight... Frontier must do a better job to ensure social distancing.... people standing on top of each other for 15-20 minutes is insane .. All that had to be done is to ask everyone to remain seated so we can get off in an organized fashion maybe two rows at a time... Also when space is available spread passengers out on the flight please
Cons: Just was delayed flight was to be at 8:41 and delayed to 1:49am sucked cause was very sleepy lol but other then that all was well thank you!!!
Pros: Flight was uneventful
Focusing predominantly on domestic travel within the United States, Frontier flies to smaller regional locations as well as large cities. Controlling operations from a hub in Denver, the airline reaches more than 105 locations across the United States. Services are also available to international vacation destinations in Mexico, Jamaica, Puerto Rico, Canada, and the Dominican Republic.
Frontier operates as an ultra-low-cost carrier with competitive prices and direct single-leg trips. Fares are kept low by sacrificing luxuries, such as in-flight entertainment devices, while meals and drinks can be purchased as extras. It is a subsidiary of IndiGo Partners, which also controls JetSMART, Volaris, and Wizz Air. A codeshare agreement is held with carrier Volaris, expanding the possible connections between Mexico and the United States.
It is possible to sit in either Economy or Stretch (their version of Premium Economy). The chairs are not designed to recline, meaning the person in front of you won’t encroach on your space. Seats in the Stretch section have roughly an extra 5 in of legroom and a large pull-out tray that is ideal for working on a laptop.
Exclusively Airbus aircraft are chosen for the fleet, with Frontier preferring narrow-body jets like the A320 family. One of the most commonly flown models is the A320neo, which has tremendous fuel efficiency and can carry approximately 186 passengers. The planes have distinctive animals painted on the tails and are all unique images. Among the animals featured are rabbits, dolphins, bears, sea otters, and penguins. The names of the characters appear underneath the cockpit windows.