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Lost our bags and took them. 2 days to return them

Pros: The crew was polite and helpfull during the flight

Cons: The food was tasteless . They lost our bags and never reply when we ask for a compensation

Pros: Airplane was new.

Cons: Punctuality (40min delay), bad service.

I was late....not too late

Pros: Traveling from JFK TO GRU. Fight got delay by 2 hrs. Arrived at GRU 8:28. Got the luggage in 20-25 mins. Run like crazy to the check in 15 min. Got there by 9:15 only to find out it’s been closed for checking bags. I beg , implore and there’s nothing to be done. Pay extra for 2 extra bags, for what? Nothing. Lost about $75 altogether non refundable. SUCKS.

Cons: What’s to like? Because of 30 they couldn’t added mire luggage. Begging imploring it didn’t matter. Ok I didn’t like loosing $75. Who’s gonna refund? Nobody. SUCKS

Espaço desconforto

Cons: Espaço conforto não merece esse título.

Cons: Awfull boarding process. They didn't have system!

Pros: Flight on time

Cons: No entertainment on the flight