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Cons: The flght was delayed

Pros: Crew and baggage people were very nice.

Cons: Sao Paulo to Floripa flight, did not pay for baggage. Floriap to Sao Paulo, paid 60 Real. I bought ticket through Kayak. Am 100% sure that I picked 1 bag for baggage claim. I don't understand how GOL missed that!!! It did not say on Kayak receipt. Am very angry!! Want refund of 60 Real!!!!!

Pros: Plane

Cons: Time - delayed twice - missed connection

Pros: time was OK

Cons: Starting by the fact that if the system was actually working we could’ve done check in in the machine, and cut the 2 and half hours of line for check in and luggage drop off. The check in crew was not efficient at all, they would take 10 to 20 min to every costumer, no organization and poor trainin.

Pros: Entertainment

Cons: Punctuality

Cons: We had a 90 minute delay in brasilia

Cons: Gol app is terrible and buggy.

Cons: Their international flights are all supposed to be on the 737 Max, but since that aircraft is currently grounded, the international flight was on a 737 intended for use on shorter domestic flights.

Pros: Aircraft was comfortable

Cons: Checkin crew had very little knowledge of laws and almost avoided my nephew to board the plane even with proper documentation. Flight was delayed more than an hour. Poor communication to explain why

Cons: I have not had my flight GRU - SSA because I'm stuck in Buenos Aires in Aerolíneas Argentinas Hell

Cons: The seats are close together so there's not as much legroom as other airlines I've flown in Brazil. There was no in flight entertainment. The snacks were mediocre at best. The gate was changed at the last minute so it was a little confusing.

Cons: Not a lot of legroom. There was no in flight entertainment and the flight service was just mediocre.

Pros: The crew was ok

Cons: No food

Pros: Nothing

Cons: I wasn’t allowed to get on the plane and gol crew members were absolutely no help. Don’t recommend for anyone.

Pros: They do everything average.

Cons: Gol isn't the best company. Just average.

Cons: Punctuality

Cons: Flight delayed over one hour!

Pros: Crew was very kind and attentative.

Cons: Seats were not comfortable and didn't recline much.

Pros: On time

Cons: Entreteiment

Pros: On time

Cons: Space

Pros: Nothing about the airline Avoid if you can

Cons: Their customers service We were runnjngblate due to traffic but arrived with an hour before takeoff and they refused us to enter We had no bags to check in just hand luggage and they refused us to check in as their automatic check in service did not recognise our booking Total rubbish airline

Cons: Este vôo tem atrasado sempre.

Cons: Este vôo tem atrasado sempre.

Cons: Este vôo tem atrasado sempre.

Cons: Este vôo tem atrasado sempre.