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cabin lugagge is a mess

Cons: Gol decided to charge 35 Reals for each checked baggage. As a result most passengers do not check their bagagge and the crew has to do tetris during 20 minutes in order to accomodate all on-board items. This produces tension among passangers and the crew.

Worst flight on my life.

Pros: The crew. They are very careful.

Cons: They charge me by my baby stroller! They lost part of my bag. Never more I will travel by GOL.

Pros: A equipe de bordo agradável, mas o check-in pessimo

Great price but overwhelmed with frustration

Pros: Price

Cons: Every step of the way from checking in to picking up the baggage was very frustrating... one of the worst flying experiences I have had.

Cons: Flight time was changed quite substantially from the time when I bought the ticket, therefore I simply did not take the trip.

Pros: A tripulação foi muito atenciosa.

Cons: Enquanto o embarque está ocorrendo o ar condicionado fica desligado na aeronave, o que provoca muito calor no ambiente. Lembrando que o processo de embarque normalmente demora um tempo razoável. Houve atraso na decolagem e o voo atrasou.