Overview

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Hôtel La Réserve
Top City Hotel

2 Avenue Du 19 Novembre, 88400 Gerardmer, Lorraine, France
+33 3 29 63 21 60

$115+

Overall guest ratings

8.6/10 Excellent
based on 1,283 reviews

Review highlights

  • 9.1
  • 8.8
  • 8.6
  • 3.2

Good to know

  • Comfortable beds
  • Great reception
  • Friendly service
  • Good management

Nearby

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    About

    Located on the heights of the Massif des Vosges, this 3-star hotel is set on the banks of Lake Gérardmer. It is a 5-minute ride on the shuttle bus to the ski slopes and a 5-minute drive to the city centre. Free Wi-Fi access and an LCD TV are provided in each comtemporary-style guest room. All of the rooms have an elegant décor with stylish furnishings, and some of the rooms offer a balcony and views of the lake or the mountains. A buffet breakfast is served every morning in the dining room at Hôtel La Réserve, and packed lunches are available upon request. Guests can borrow bikes for free, and additional facilities include a fitness room and a laundry service. Joa de Gérardmer Casino is just 427 feet from the hotel, and Mauselaine ski resort is a 10-minute drive away. Private parking is free on site.

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    Amenities

    • Internet
    • Concierge service
    • Gift shop
    • Room service
    • Bicycle hire
    • Casino
    • Skiing
    • No smoking
    • Express check out
    • Tennis
    • Safe
    • Free parking
    • Ski-in/Ski-out
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 1,275 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.9 "Management was excellent, said 99%."
      8.3 "83% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 8.8 "Breakfast is good."
    • 8.6 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 8.4 "Vibe was good."
      9.8 "98% said it was a stylish hotel."
      8.6 "86% enjoyed the friendly atmosphere."
    • 8.1 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      9.8 "98% thought the architecture was beautiful."
      10.0 "100% said the facilities were very new."
    • 3.2 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
    • 2.2 "Bar is disappointing."
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    Overall rating

    8.6 Excellent
    based on 918 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.8 "Management was excellent, said 98%."
      8.4 "Housekeeping was great, according to 84%."
    • 8.8 "Breakfast is good."
    • 8.6 "Vibe was good."
      9.9 "99% said it was a stylish hotel."
      7.1 "71% thought, the hotel was modern."
      8.8 "88% enjoyed the friendly atmosphere."
    • 8.4 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      9.9 "99% thought the architecture was beautiful."
    • 6.9 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      6.6 "Only 66% said the rooms were modern."
      5.1 "For only 51%, the tv was ok."
      5.7 "Cleanliness of the bathroom was average, said 57%."
    • 3.1 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    • 2.1 "Bar is disappointing."
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    Overall rating

    8.5 Excellent
    based on 280 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.9 "Management was excellent, said 99%."
      8.4 "84% thought the service was very professional."
    • 8.7 "Breakfast is good."
    • 8.7 "Location is great."
    • 8.1 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      9.6 "96% thought the architecture was beautiful."
    • 7.3 "Nice rooms."
      8.2 "82% said the beds were comfortable."
      7.3 "73% thought rooms were spacious."
      7.8 "78% said rooms were clean."
      9.5 "95% thought the view was good."
    • 3.6 "Internet is poor."
      3.5 "65% said the wifi quality was bad."

    Overall rating

    8.8 Excellent
    based on 76 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
    • 9.0 "Excellent breakfast."
    • 8.6 "Location is great."
    • 7.1 "Nice rooms."
      8.2 "82% said the beds were comfortable."
    • 6.7 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      6.1 "For only 61%, the noise level was all right."
    • 3.2 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Great reception"
    "Friendly service"
    "Good management"
    data provided by TrustYou

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