Overview

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Hôtel La Réserve
Top City Hotel

2 Avenue Du 19 Novembre, 88400 Gerardmer, Lorraine, France
+33 3 29 63 21 60

$118+

Wed 7/12 Check in
Thu 8/12 Check out

Overall guest ratings

8.4/10 Excellent
based on 1,252 reviews

Review highlights

  • 9.3
  • 8.6
  • 8.6
  • 3.4

Good to know

  • Great view
  • Great reception
  • Good management
  • Friendly service

Nearby

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    About

    Located on the heights of the Massif des Vosges, this 3-star hotel is set on the banks of Lake Gérardmer. It is a 5-minute ride on the shuttle bus to the ski slopes and a 5-minute drive to the city centre. Free Wi-Fi access and an LCD TV are provided in each comtemporary-style guest room. All of the rooms have an elegant décor with stylish furnishings, and some of the rooms offer a balcony and views of the lake or the mountains. A buffet breakfast is served every morning in the dining room at Hôtel La Réserve, and packed lunches are available upon request. Guests can borrow bikes for free, and additional facilities include a fitness room and a laundry service. Joa de Gérardmer Casino is just 427 feet from the hotel, and Mauselaine ski resort is a 10-minute drive away. Private parking is free on site.

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    Amenities

    • Internet
    • Concierge service
    • Gift shop
    • Room service
    • Bicycle hire
    • Casino
    • Skiing (downhill)
    • No smoking
    • Express check out
    • Tennis
    • Safe
    • Free parking
    • Ski-in/Ski-out
    • Ski storage
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 1,210 reviews
    • 9.3 "World class service."
    • 8.6 "Location is great."
    • 8.6 "Breakfast is good."
    • 8.4 "Vibe was good."
    • 7.6 "Good amenities."
    • 3.4 "Internet is poor."
    • 0.4 "Bar is disappointing."
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    Overall rating

    8.5 Excellent
    based on 919 reviews
    • 9.2 "World class service."
      9.4 "94% said the reception staff was great."
      10.0 "100% found the staff to be very friendly."
      9.9 "Management was excellent, said 99%."
      9.1 "Housekeeping was great, according to 91%."
      7.4 "74% thought the service was very professional."
    • 8.7 "Vibe was good."
      9.9 "99% said it was a stylish hotel."
      9.4 "94% enjoyed the friendly atmosphere."
    • 8.6 "Breakfast is good."
    • 8.3 "Location is great."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.7 "Good amenities."
      7.8 "78% thought the building was wonderful."
      9.9 "99% thought the architecture was beautiful."
      9.1 "91% said the facilities were very new."
    • 6.7 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      6.7 "Only 67% said rooms were clean enough."
      5.6 "Only 56% said the rooms were modern."
      5.9 "59% thought the bathroom was big enough."
    • 3.2 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
    • 0.5 "Bar is disappointing."
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    Overall rating

    8.4 Excellent
    based on 217 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      9.9 "Management was excellent, said 99%."
    • 8.8 "Location is great."
      9.7 "City centre within easy reach, said 97%."
    • 8.7 "Breakfast is good."
    • 7.7 "Good amenities."
      7.7 "77% thought the building was wonderful."
      9.6 "96% thought the architecture was beautiful."
    • 7.1 "Nice rooms."
      7.5 "75% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
      7.0 "70% said rooms were clean."
      9.4 "94% thought the view was good."
    • 6.8 "Average comfort."
    • 3.5 "Internet is poor."
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    Overall rating

    8.5 Excellent
    based on 72 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
    • 8.6 "Location is great."
    • 8.5 "Breakfast is good."
    • 6.3 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
    • 5.9 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 3.6 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great view"
    "Great reception"
    "Good management"
    "Friendly service"
    data provided by TrustYou

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