Overview

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Hôtel La Réserve
Top City Hotel

2 Avenue Du 19 Novembre, 88400 Gerardmer, Lorraine, France
+33 3 29 63 21 60

$86+

Overall guest ratings

8.4/10 Excellent
based on 1,276 reviews

Review highlights

  • 9.2
  • 8.8
  • 8.4
  • 4.7

Nearby

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    About

    Located on the heights of the Massif des Vosges, this 3-star hotel is set on the banks of Lake Gérardmer. It is a 5-minute ride on the shuttle bus to the ski slopes and a 5-minute drive to the city centre. Free Wi-Fi access and an LCD TV are provided in each comtemporary-style guest room. All of the rooms have an elegant décor with stylish furnishings, and some of the rooms offer a balcony and views of the lake or the mountains. A buffet breakfast is served every morning in the dining room at Hôtel La Réserve, and packed lunches are available upon request. Guests can borrow bikes for free, and additional facilities include a fitness room and a laundry service. Joa de Gérardmer Casino is just 427 feet from the hotel, and Mauselaine ski resort is a 10-minute drive away. Private parking is free on site.

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    booking.com

    Amenities

    • Internet
    • Concierge service
    • Gift shop
    • Room service
    • Bicycle hire
    • Casino
    • Skiing (downhill)
    • No smoking
    • Express check out
    • Tennis
    • Safe
    • Free parking
    • Ski-in/Ski-out
    • Ski storage
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 1,272 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.9 "Management was excellent, said 99%."
      7.5 "75% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 8.8 "Breakfast is good."
    • 8.4 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.9 "Good amenities."
      8.0 "80% thought the building was wonderful."
      9.8 "98% thought the architecture was beautiful."
      8.6 "86% said the facilities were very new."
    • 6.8 "Rooms are ok."
      6.2 "Only 62% said the rooms were modern."
      5.4 "For only 54%, the tv was ok."
    • 4.7 "Disappointing food."
    • 3.0 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    • 0.7 "Bar is disappointing."
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    Overall rating

    8.5 Excellent
    based on 941 reviews
    • 9.4 "World class service."
      9.5 "95% said the reception staff was great."
      10.0 "100% found the staff to be very friendly."
      9.9 "Management was excellent, said 99%."
      7.6 "76% thought the service was very professional."
      8.4 "Housekeeping was great, according to 84%."
    • 8.7 "Breakfast is good."
    • 8.6 "Vibe was good."
      9.9 "99% said it was a stylish hotel."
      7.0 "70% thought, the hotel was modern."
      8.2 "82% enjoyed the friendly atmosphere."
    • 8.3 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 8.1 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      9.9 "99% thought the architecture was beautiful."
    • 6.5 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      6.4 "Only 64% said the rooms were modern."
      5.0 "For only 50%, the tv was ok."
    • 4.7 "Disappointing food."
    • 2.7 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    • 0.8 "Bar is disappointing."
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    Overall rating

    8.3 Excellent
    based on 267 reviews
    • 8.7 "Breakfast is good."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      9.9 "Management was excellent, said 99%."
      7.5 "75% thought the service was very professional."
    • 8.3 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 7.9 "Good amenities."
      7.9 "79% thought the building was wonderful."
      9.6 "96% thought the architecture was beautiful."
    • 7.3 "Nice rooms."
      8.5 "85% said the beds were comfortable."
      7.5 "75% thought rooms were spacious."
      9.5 "95% thought the view was good."
    • 4.7 "Disappointing food."
    • 4.4 "Value below average."
    • 3.2 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 63 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 8.4 "Location is great."
    • 7.1 "Nice rooms."
      8.4 "84% said the beds were comfortable."
    • 6.9 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
      5.3 "For only 53%, the noise level was all right."
    • 2.9 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Photos

    Photos

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