Pros (+) The room was clean. The front desk people were nice.
Cons (-) I wish it was disclosed that the pool was unavailable. I had 2 children and we were looking forward to using it.
2 stars
Ramada by Wyndham Groton/Mystic
Photos of Ramada by Wyndham Groton/Mystic
Overview
Refresh at this smoke-free Ramada by Wyndham Groton/Mystic hotel near Americas maritime past at Mystic Seaport, beluga whales and penguins at the Mystic Aquarium, casinos, Crystal Mall, boutiques in downtown Mystic, and many local restaurants and an on-site restaurant. After a day of business or leisure, relax at this hotel with free Wi-Fi complimentary continental breakfast, heated indoor pool, laundromat, and meeting room. Also available to guest is free passes to the local gym. Guest room amenities include microwave, refrigerator, coffeemaker and hairdryer. Suites, smoke-free and handicapped-accessible rooms are also available. Pets are welcome at this lodging for a nominal fee. There is no charge for children 17 and under with an adult.
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Amenities at Ramada by Wyndham Groton/Mystic
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
Pool and spa
- Spa and wellness centre
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Sauna
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business centre
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- No smoking
- Designated smoking area
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
Bathroom
- Spa bath
- Hairdryer
- Toilet
- Private bathroom
Media and entertainment
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Golf
- Beauty salon
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Free parking
Outdoor
- Garden
Bedroom
- Alarm clock
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews of Ramada by Wyndham Groton/Mystic
6.0
Okay
1316 verified ratings
Wonderful
252
Very good
142
Good
189
Okay
149
Fair
175
Mediocre
117
Poor
292
Summary of reviews
Guests say
Guests appreciated the hotel's location but expressed significant concerns about cleanliness and service. Many reviews mentioned dirty rooms, issues with the pool and hot tub, and poor customer care. While some rooms were noted as clean and updated, the overall experience was marred by negative aspects such as rude staff and unpleasant odors.AI-generated from customer reviews
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Score by provider
6.1 out of 10
1096 reviews
5 out of 10
72 reviews
9.6 out of 10
1 review
6.7 out of 10
9 reviews
All reviews
Cons (-) The sink is in the room not in the bathroom wich is un comfortable.
Pros (+) The bed was comfortable
Cons (-) The hotel was old and needed a lot of upgrades to the building and rooms. Ceiling had water stains, carpet was grungy, the microwave was broken and would not stop ticking like a timer (super annoying), the a/c was loud and old. Cosmetically needed a ton of work. The pictures online were deceiving and made the hotel seem cleaner and more updated than it actually was.
Pros (+) The staff.
Cons (-) Room had some bugs in it, water in the whirlpool was cold, breakfast was terrible very limited option and the floors always smelt like weed.
Pros (+) remember your name, check and out was quick. Very knowledgeable about area.
Pros (+) Good price, good location, front desk attendant was courteous, room was a good size, plenty of room. Bathroom was small though and dated, good size refrigerator and small microwave.
Cons (-) Not very clean, housekeeping isn't on top of things. Elevator was disgusting. Continental breakfast was a joke. Stale English muffins, bagels, toast and thawed eggos and 2 toasters, one cup of yogurt (not on ice), and 2 apples. Building is very dated. Didn't even attempt to look at the pool.
Cons (-) Plastic covers over the hallway carpets. Patches over the ceilings wall paper peeling. Key cards didn't always work. Fake balconys.
Pros (+) Breakfast.
Cons (-) Bedding, shower curtain, and carpet smelled.
Cons (-) Mold smell in hallways
Location
156 Kings Highway, Groton, CT 06340
What's nearby
- Fort Griswold Battlefield State Park2.1 km
- Submarine Force Library & Museum2.9 km
- Naval Submarine Base New London3 km
- Elizabeth Arden Red Door Spa3.2 km
- Jabez Smith House3.3 km
- Shennecossett Golf Course4.6 km
- Monte Cristo Cottage4.8 km
- Branford House5.7 km
- Avery Point Light5.8 km
- Edward Yeomans House6.5 km
- New London Ledge Light7 km
- Pequot Fort7.1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Ramada by Wyndham Groton/Mystic
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 6.9 |
|---|---|
Distance to city centre | 2.3 km |