Guest reviews
Overall rating
7.7
Good
Based on 939 reviews
Overall
7.8
Boarding
7.7
Comfort
7.7
Crew
8.2
Entertainment
7.7
Food
7.5
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.6
recent flight
Pros: the flight was very punctual, the planes clean and well organized
Cons: international transfer in Xian is very poorly organized (paris to Shanghai - Shanghai to Paris) with a long connection each way. Seats are poorly designed seem almost broken, entertainment system is very poor - impossible interface, weak screen. Water did not work in the bathroom, etc.
review from
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6.3
Pros: Good flight attendant
review from
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2.0
Cons: Weird departure time.
review from
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6.0
Cons: Food quality should improve
review from
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5.3
Cons: If there are empty first row seats, with extra leg room, I don't see why you couldn't let people use them just because they didn't pay the extra $100. It's absurd that once we are 40 thousand feet in the air you would enforce keeping those seats empty instead of increasing the happiness/comfort level of at least some people aboard. Also the food quality should improve.
review from
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8.0
Cons: I was disappointed with the airports in China
review from
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8.0
Cons: I was disappointed with the airports in China
review from
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8.0
Cons: I was disappointed with the airports in China
review from
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8.0
Cons: I was disappointed with the airports in China
review from
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8.3
very good
Pros: crew was very attentive and super nice. food was excellent for airplane food, plenty of entertainment
Cons: boarding was disorganized and priority was not inforced. long walk from terminal to terminal
review from
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7.3
Crew not patient
Pros: The overall flight was good
Cons: The crew was tired with no much patience. I asked for water and one of the crew told me that it is water on the back without asking if i can go there and take by myself
review from
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5.3
Entertainment
Cons: There was no allowed use of smartphones at all so I was not able to watch my personal movies. Additionally, the Hollywood movies on my in-flight entertainment system provided by Hainan Airlines did not work. When I asked the flight attendant, I was only told that it didn't work.
review from
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6.6
recent flight
Pros: the flight was very punctual, the planes clean and well organized
Cons: international transfer in Xian is very poorly organized (paris to Shanghai - Shanghai to Paris) with a long connection each way. Seats are poorly designed seem almost broken, entertainment system is very poor - impossible interface, weak screen. Water did not work in the bathroom, etc.
review from
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8.0
Cons: I was disappointed with the airports in China
review from
-
8.0
Cons: I was disappointed with the airports in China
review from
-
8.0
Cons: I was disappointed with the airports in China
review from
-
8.0
Cons: I was disappointed with the airports in China
review from
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8.3
very good
Pros: crew was very attentive and super nice. food was excellent for airplane food, plenty of entertainment
Cons: boarding was disorganized and priority was not inforced. long walk from terminal to terminal
review from
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7.3
Crew not patient
Pros: The overall flight was good
Cons: The crew was tired with no much patience. I asked for water and one of the crew told me that it is water on the back without asking if i can go there and take by myself
review from
-
6.3
Pros: Good flight attendant
review from
-
2.0
Cons: Weird departure time.
review from
-
6.0
Cons: Food quality should improve
review from
-
5.3
Cons: If there are empty first row seats, with extra leg room, I don't see why you couldn't let people use them just because they didn't pay the extra $100. It's absurd that once we are 40 thousand feet in the air you would enforce keeping those seats empty instead of increasing the happiness/comfort level of at least some people aboard. Also the food quality should improve.
review from
-
5.3
Entertainment
Cons: There was no allowed use of smartphones at all so I was not able to watch my personal movies. Additionally, the Hollywood movies on my in-flight entertainment system provided by Hainan Airlines did not work. When I asked the flight attendant, I was only told that it didn't work.
review from
Flight status
Hainan Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
7349
Dalian
DLC
Qingdao
TAO
7087
Haikou
HAK
Kunming
KMG
7088
Kunming
KMG
Haikou
HAK
7788
Nanjing
NKG
Sanya
SYX
7787
Nanjing
NKG
Taiyuan
TYN
7592
Nanjing
NKG
Xi'an
XIY
7787
Sanya
SYX
Nanjing
NKG
7350
Qingdao
TAO
Dalian
DLC
7788
Taiyuan
TYN
Nanjing
NKG
7591
Xi'an
XIY
Nanjing
NKG
7592
Xi'an
XIY
Xining
XNN
7591
Xining
XNN
Xi'an
XIY
7370
Dalian
DLC
Weifang
WEF
7370
Weifang
WEF
Shanghai
PVG
7681
Anqing
AQG
Beijing
PEK
7002
Guangzhou
CAN
Haikou
HAK
7811
Zhengzhou
CGO
Fuzhou
FOC
7812
Zhengzhou
CGO
Urumqi
URC
7324
Changsha
CSX
Sanya
SYX
7812
Fuzhou
FOC
Zhengzhou
CGO
7681
Haikou
HAK
Anqing
AQG
7118
Guiyang
KWE
Sanya
SYX
7118
Lanzhou
LHW
Guiyang
KWE
7369
Shanghai
PVG
Weifang
WEF
7811
Urumqi
URC
Zhengzhou
CGO
7369
Weifang
WEF
Dalian
DLC
7894
Xi'an
XIY
Haikou
HAK
7021
Zhengzhou
CGO
Hohhot
HET
7022
Zhengzhou
CGO
Hangzhou
HGH
7465
Changchun
CGQ
Baishan
NBS
7377
Chongqing
CKG
Haikou
HAK
7045
Haikou
HAK
Guiyang
KWE
7893
Haikou
HAK
Xi'an
XIY
7022
Hohhot
HET
Zhengzhou
CGO
7789
Hohhot
HET
Shanghai
PVG
7790
Hohhot
HET
Urumqi
URC
7021
Hangzhou
HGH
Zhengzhou
CGO
7046
Guiyang
KWE
Haikou
HAK
7465
Beijing
PEK
Changchun
CGQ
7790
Shanghai
PVG
Hohhot
HET
7364
Qingdao
TAO
Ningbo
NGB
7379
Taiyuan
TYN
Guangzhou
CAN
7769
Taiyuan
TYN
Qingdao
TAO
7377
Urumqi
URC
Chongqing
CKG
7789
Urumqi
URC
Hohhot
HET
7769
Urumqi
URC
Taiyuan
TYN
7693
Xiamen
XMN
Zhengzhou
CGO
7003
Haikou
HAK
Guangzhou
CAN
7203
Haikou
HAK
Changsha
CSX
7396
Zhengzhou
CGO
Lanzhou
LHW
7725
Changsha
CSX
Tianjin
TSN
7396
Dalian
DLC
Zhengzhou
CGO
7841
Haikou
HAK
Wuhan
WUH
7814
Hangzhou
HGH
Xi'an
XIY
7487
Beijing
PEK
Fuzhou
FOC
7376
Shanghai
SHA
Taiyuan
TYN
7323
Sanya
SYX
Changsha
CSX
7897
Sanya
SYX
Xi'an
XIY
7337
Sanya
SYX
Zhuhai
ZUH
7257
Shenzhen
SZX
Chongqing
CKG
6038
Shenzhen
SZX
Haikou
HAK
7842
Qingdao
TAO
Wuhan
WUH
7338
Jinan
TNA
Zhuhai
ZUH
7725
Tianjin
TSN
Harbin
HRB
7898
Urumqi
URC
Xi'an
XIY
7842
Wuhan
WUH
Haikou
HAK
7841
Wuhan
WUH
Qingdao
TAO
7813
Xi'an
XIY
Hangzhou
HGH
7898
Xi'an
XIY
Sanya
SYX
7897
Xi'an
XIY
Urumqi
URC
7338
Zhuhai
ZUH
Sanya
SYX
7337
Zhuhai
ZUH
Jinan
TNA
7039
Haikou
HAK
Chongqing
CKG
7204
Changsha
CSX
Haikou
HAK
7517
Haikou
HAK
Nanjing
NKG
7650
Chongqing
CKG
Wenzhou
WNZ
7561
Changsha
CSX
Xi'an
XIY
7698
Haikou
HAK
Nanning
NNG
7627
Haikou
HAK
Shijiazhuang
SJW
7577
Haikou
HAK
Zhuhai
ZUH
Top airports served by Hainan Airlines
- Beijing Capital Airport (PEK)
- Haikou Meilan International Airport (HAK)
- Xi'an Xianyang Airport (XIY)
- Guangzhou Baiyun Airport (CAN)
- Shenzhen Airport (SZX)
- Toronto Pearson Intl Airport (YYZ)
- Urumqi Airport (URC)
- Hangzhou Airport (HGH)
- Berlin Tegel Airport (TXL)
- Shanghai Pu Dong Airport (PVG)
- Changsha Huanghua International Airport (CSX)
- Chongqing Airport (CKG)
- Sanya Phoenix International Airport (SYX)
- Zhengzhou Airport (CGO)
- Nanjing Lukou International Airport (NKG)
- Hong Kong Intl Airport (HKG)
- Los Angeles Airport (LAX)
- Calgary Airport (YYC)
- Brussels Bruxelles-National & other airports Airport (BRU)
- Hohhot Airport (HET)
- Dalian Airport (DLC)
- Taiyuan Airport (TYN)
- Chengdu Airport (CTU)
- Rome Fiumicino Airport (FCO)
- Tianjin Airport (TSN)
- Xiamen Gaoqi Intl Airport (XMN)
- Zhuhai Airport Airport (ZUH)
- Wuhan Airport (WUH)
- Harbin Airport (HRB)
- Qingdao Airport (TAO)
- Nanchang Airport (KHN)
- Shanghai Hongqiao & other airports Airport (SHA)
- Abu Dhabi Intl Airport (AUH)
- Kunming Changshui Airport (KMG)
- Ningbo Lishe International Airport (NGB)
- Shijiazhuang Daguocun Airport (SJW)
- Guiyang Airport (KWE)
- Wenzhou Airport (WNZ)
- Jinan Airport (TNA)
- Hefei Xinqiao International Airport (HFE)
- Lanzhou Arpt Airport (LHW)
- Shenyang Airport (SHE)
- Fuzhou Airport (FOC)
- Vancouver Intl Airport (YVR)
- Winnipeg Airport (YWG)
- Edmonton Airport (YEG)
- Zurich Intl Airport (ZRH)
- Seattle/Tacoma Intl Airport (SEA)
- Frankfurt am Main Airport (FRA)
- Changchun Airport (CGQ)
- Kastrup Copenhagen Airport (CPH)
- Ottawa Airport (YOW)
- Taipei Taiwan Taoyuan Intl & other Airports Airport (TPE)
- Munich Franz Josef Strauss Airport (MUC)
- Halifax Intl Airport (YHZ)
- Montreal Elliott Trudeau Airport (YUL)
- Stuttgart Echterdingen Airport (STR)
- Weifang Airport (WEF)
- Nanning Airport (NNG)
- Cologne Köln/Bonn Airport (CGN)
- Boston Logan International Airport (BOS)
- Chifeng Airport (CIF)
- Québec City Airport (YQB)
- Vienna International Airport (VIE)
- Dallas/Ft Worth & other airports Airport (DFW)
- Yinchuan Hedong Airport (INC)
- New York John F Kennedy Intl Airport (JFK)
- Xining Caojiabao Airport (XNN)
- Regina Airport (YQR)
- Saskatoon Airport (YXE)
- Xuzhou Airport (XUZ)
- Düsseldorf Airport (DUS)
- Stockholm Arlanda Airport (ARN)
- Gothenburg Landvetter Airport (GOT)
- Kelowna Airport (YLW)
- Las Vegas McCarran Airport (LAS)
- Chicago O'Hare International Airport (ORD)
- Geneva Geneve-Cointrin Airport (GVA)
- Kashi Airport (KHG)
Hainan Airlines contact information
- HU IATA code
- +86 898 6673 9801 Call
- hainanairlines.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.