Overview

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Four Seasons Hotel Hangzhou at West Lake
Top Romantic Hotel

5 Lingyin Road, Hangzhou 310013, China
+86 571 8829 8888

$700+

Overall guest ratings

9.6/10 Excellent
based on 1,263 reviews

Review highlights

  • 9.3
  • 9.1
  • 8.9
  • 6.2

Good to know

  • Pleasant hotel grounds
  • Professional service
  • Friendly atmosphere
  • Luxurious Hotel

Nearby

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    About

    Four Seasons Hotel Hangzhou at West Lake puts you within a 15-minute drive of West Lake and offers an airport shuttle during limited hours for CNY 600 per vehicle. You can visit the spa to be pampered with body wraps or aromatherapy, and WLB Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this luxurious hotel get the details right with iPod docks and espresso makers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Child-friendly
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.5 Excellent
    based on 1,258 reviews
    • 9.3 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
      10.0 "100% said it was a stylish hotel."
    • 9.1 "World class service."
      9.6 "96% thought the service was very professional."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.3 "Housekeeping was great, according to 93%."
      8.1 "Management was excellent, said 81%."
      10.0 "100% said the concierge service was amazing."
      9.2 "92% found the restaurant service to be one of the best."
    • 8.9 "Pool is good."
    • 8.9 "Location is great."
      8.9 "89% liked the proximity to sightseeing."
    • 8.5 "Food is delicious."
      9.1 "Yummy desserts, said 91%."
    • 6.2 "Breakfast is mediocre."
      6.7 "Breakfast prices were ok, according to 67%."
    • 3.3 "Value below average."
    • 1.2 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    9.7 Excellent
    based on 339 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 9.1 "Awesome vibe."
      9.5 "95% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 9.1 "Excellent pool."
    • 9.0 "Terrific location."
    • 8.9 "Food is delicious."
      9.2 "Yummy desserts, said 92%."
    • 6.0 "Breakfast is mediocre."
    • 3.0 "Terrible value."
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    Overall rating

    9.6 Excellent
    based on 641 reviews
    • 9.3 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 8.9 "Location is great."
      8.8 "88% liked the proximity to sightseeing."
    • 8.5 "Food is delicious."
      9.2 "Yummy desserts, said 92%."
    • 8.1 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      8.5 "85% found the grounds to be nice."
    • 6.2 "Breakfast is mediocre."
    • 3.5 "Value below average."
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    Overall rating

    9.6 Excellent
    based on 213 reviews
    • 9.0 "Terrific location."
      8.4 "Easily accessible by car, said 84%."
    • 9.0 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 8.3 "Food is delicious."
    • 8.3 "Amenities are good."
      8.6 "86% thought the building was wonderful."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 6.6 "Rooms are ok."
    • 3.3 "Value below average."
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    Overall rating

    9.5 Excellent
    based on 62 reviews
    • 9.3 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
    • 9.1 "World class service."
    • 8.7 "Amenities are good."
      8.8 "88% found the grounds to be nice."
    • 8.6 "Food is delicious."
    • 8.5 "Location is great."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Pleasant hotel grounds"
    "Professional service"
    "Friendly atmosphere"
    "Luxurious Hotel"
    data provided by TrustYou
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