Shangri-La Hangzhou

5 stars
7.6
Good
based on 620 reviews
620 reviews
78 Beishan Road, Hangzhou 310007, China
78 Beishan Road, Hangzhou
+86 571 8797 7951
Thu 9/7
-
Fri 10/7
2 guests, 1 room
Deals from
$138
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room, bed type unknown
$138
Queen room, bed type unknown
$171
King room, bed type unknown
$179
10 more Shangri-La Hangzhou deals
10 more Shangri-La Hangzhou deals
Lobby
Banquet hall
Restaurant
Outdoor view
Outdoor view
Banquet hall
Living room
Living room
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Living room
Bedroom
Bedroom
Bedroom
Outdoor view
Bedroom
Building
Other
Balcony
Bedroom
Outdoor view
Bedroom
Bedroom
Building
Patio
Outdoor view
Other
Other
Other
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

This hotel features 2 restaurants, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Shangri-La Hangzhou offers 198 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a health club. Children under 12 years old are not allowed in the swimming pool without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
7.6
Good
620 reviews

Latest deals for Shangri-La Hangzhou

Thu 9/7
-
Fri 10/7
Superior room, bed type unknown
$138
nightly with fees
King room, bed type unknown
$179
nightly with fees
Superior room, bed type unknown
$151
nightly with fees
Superior room, bed type unknown
$169
nightly with fees
Queen room, bed type unknown
$171
nightly with fees
Superior room, bed type unknown
$183
nightly with fees
King room, bed type unknown
$204
nightly with fees
King room, 1 king bed
$189
nightly with fees
King room, 1 king bed
$204
nightly with fees
Superior room, bed type unknown
$235
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Shangri-La Hangzhou

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre
  • Flat-screen TV

General

  • Window
  • Executive lounge access
  • Family rooms
  • Garden view
  • Inner courtyard view
  • Interconnected room(s) available
  • Lake view
  • Lockers
  • Mountain view
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Dining

  • Wine glasses
  • Electric kettle
  • Grocery deliveries
  • Packed lunches
  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Lower bathroom sink
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Smoking rooms available
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Pyjamas
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Drying rack for clothing

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Pool and spa

  • Spa
  • Hot tub
  • Pool towels
  • Sauna

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Things to do

  • Gift shop
  • Bicycle hire
  • Board games/puzzles
  • Cycling

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Cribs available
  • Kid-friendly buffet
  • Kids' outdoor play equipment

Fitness

  • Fitness centre

Reviews of Shangri-La Hangzhou

7.6
Good
620 verified ratings
Wonderful
233
Very good
98
Good
124
Okay
49
Fair
72
Mediocre
29
Poor
15

Summary of reviews

Guests say
Guests overwhelmingly praised the hotel's excellent location, especially its proximity to West Lake and local attractions. Many reviews highlighted the helpfulness and friendliness of the staff, particularly in assisting with lost items and bookings. The breakfast received positive mentions for its quality and variety. However, a significant number of guests noted that the hotel and its facilities are dated, with cleanliness and maintenance issues such as old carpets, musty smells, and worn furnishings being common complaints. Some guests also mentioned that the rooms and bathrooms could benefit from refurbishment. Despite these drawbacks, the convenient location and attentive service stood out as major positives.
AI-generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Breakfast7 out of 10
Cleanliness3 out of 10
Room Size3 out of 10
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Location

78 Beishan Road, Hangzhou 310007

What's nearby

  • Hangzhou Botanical Garden0.5 km
  • Zhejiang University Yuquan Campus1.5 km
  • Yellow Dragon Sports Center1.7 km
  • Baochu Pagoda1.8 km
  • West Lake1.9 km
  • Leifeng Pagoda2.6 km
  • China National Tea Museum2.7 km
  • Jingci Temple2.7 km
  • Wulin Square3.2 km
  • Hangzhou Theatre3.4 km
  • Lingyin Temple3.7 km
  • Hangzhou Zoo4.3 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Shangri-La Hangzhou

Low season

High season

Average price (weeknight)

May
June
$181
Cheapest month to stay with an average 57% drop in price.
Most expensive month to stay with an average 107% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Shangri-La Hangzhou

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Shangri-La Hangzhou

  • If you’re after a cheap room at Shangri-La Hangzhou, then you should consider staying during the low season. The cheapest deals can generally be found in May and October.
  • How long should you stay at Shangri-La Hangzhou? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Shangri-La Hangzhou

  • Where is Shangri-La Hangzhou located?

    Shangri-La Hangzhou is located at 78 Beishan Road in City Centre, 5.2 km from the centre of Hangzhou. Hangzhou Botanical Garden is the closest landmark to Shangri-La Hangzhou.

  • When is check-in time and check-out time at Shangri-La Hangzhou?

    Check-in time is 14:00 and check-out time is 12:00 at Shangri-La Hangzhou.

  • Does Shangri-La Hangzhou offer free Wi-Fi?

    Yes, Shangri-La Hangzhou offers free Wi-Fi.

  • Does Shangri-La Hangzhou offer free parking?

    Yes, Shangri-La Hangzhou offers free parking.

  • How far is Shangri-La Hangzhou from the airport?

    Shangri-La Hangzhou is 29.1 km from Hangzhou. Shangri-La Hangzhou is 101.5 km from Jinhua Yiwu.

  • How does KAYAK find such great Shangri-La Hangzhou hotel deals?

    KAYAK scours the web for all room deals available at Shangri-La Hangzhou in Hangzhou and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Shangri-La Hangzhou and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Shangri-La Hangzhou.

Nearby hotels and places to stay

Closest

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4-star hotel
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5-star hotel
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4-star hotel
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Nost algia S Hotel Hangzhou West Lake
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4-star hotel
The Silk Lakehouse, Shangri-La Hangzhou
9.9 Excellent (11 reviews)0.46 kmIndoor pool, Fitness centre, Restaurant$689+

Cheapest

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Most recommended

See most recommended stays in Hangzhou
5-star hotel
Qiushui Villa
10 Excellent (1 review)1.02 km$1,967+
4-star hotel
The Silk Lakehouse, Shangri-La Hangzhou
9.9 Excellent (11 reviews)0.46 kmIndoor pool, Fitness centre, Restaurant$689+
5-star hotel
Four Seasons Hotel Hangzhou at West Lake9.4 Excellent (344 reviews)1 kmIndoor pool, Fitness centre, Restaurant$799+
4-star hotel
68% cheaper
Nost algia S Hotel Hangzhou West Lake
9.3 Excellent (57 reviews)0.26 kmFitness centre, Restaurant, Room service$50+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.5
5.2 km
Hangzhou
29.1 km

Everything you need to know for your stay in Hangzhou

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