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Shangri-La Hotel

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Best Lake Hotel
78 Beishan Road, Hangzhou 310007, China
+86 571 8797 7951


Shangri-La Hotel
Wed 21/2
Thu 22/2

Overall guest ratings

8.7/10 Excellent
based on 3787 reviews

Review highlights

  • 9.5
  • 8.7
  • 3.8
  • 3.3

Good to know

  • Friendly service
  • Great view
  • Professional service


  • 0.4 km Su Di Causeway
  • 0.5 km Hangzhou Botanical Garden
  • 0.6 km Zhejiang Museum
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Location. Located on 40 acres overlooking tranquil West Lake, this Hangzhou luxury hotel is just 5 minutes from downtown Hangzhou. Hua Gang Park is 3 km (2 mi) from the hotel, and West Lake International Golf and Country Club is 21 km (13 mi) away.

Hotel Features. Shangri-La Hotel Hangzhou offers 3 restaurants are offered at this 4.5-star hotel, including Shang Palace, serving authentic Hangzhounese and Cantonese cuisine. Live entertainment is available several nights a week at Garden Bar.

This lakeside hotel includes 40 acres of gardens, as well as tree-lined paths where guests can walk, jog, or bike. The modern fitness center provides an indoor pool, sauna, and steam room. Massages are offered.

The property includes conference facilities, a 24-hour business center, and complimentary wireless Internet access in public areas. Staff can arrange wedding services, event catering, dry cleaning/laundry services, and tour assistance. An airport shuttle is available (surcharge).

Guestrooms. At Shangri-La Hotel Hangzhou, all 380 air-conditioned guestrooms have views of the lake, hillside, or the gardens. Guest accommodations offer minibars, complimentary high-speed wired and wireless Internet access, and televisions equipped with satellite channels. Bottled water, as well as newspapers, are complimentary. Electronic in-room safes, direct-dial phones with voice mail, and irons/ironing boards are provided. Bathrooms offer separate bathtubs and showers, bathroom phones, and scales. Bathrobes and slippers are also included.

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  • Fitness centre
  • Free Wi-Fi
  • Disability-friendly
  • ATM on-site
  • Business centre
  • Car hire
  • Concierge service
  • Currency exchange on-site
  • Gift shop
  • Laundry service
  • Meeting/Banquet facilities
  • Room service
  • Bicycle hire
  • Indoor pool
  • Restaurant
  • Bar/Lounge
  • Express check out
  • Air-conditioned
  • 24 Hour Front Desk
  • Safe
  • Sauna
  • Free parking
  • Pool table
  • Designated smoking area
  • Storage available
  • Terrace/Patio
  • No smoking
  • Cable or satellite TV
  • Babysitting/child care services (surcharge)
  • Free Internet
  • Pets not allowed
  • Steam room
  • Wedding services
  • Outdoor tennis
  • Grill
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