Overview

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Sheraton Grand Hangzhou Wetland Park Resort
Best Wellness Area

1 Westbrook Resort Zijinggang Road, Hangzhou 310030, China
+86 571 8500 2222

$215+

Overall guest ratings

9.1/10 Excellent
based on 3,404 reviews

Review highlights

  • 9.0
  • 8.4
  • 6.9
  • 5.8

Good to know

  • Comfortable beds
  • Good accessibility by car
  • Luxurious Hotel
  • Friendly atmosphere

Nearby

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    About

    Perfectly located for business or leisure, Sheraton Grand Hangzhou Wetland Park Resort offers easy access to downtown and West Lake. The hotel is only 30 minutes away from the railway station and 1 hour away from Hangzhou Xiaoshan International Airport (HGH). Step out onto the balcony of one of our 380 spacious guest rooms and suites, and you’ll immediately feel in touch with nature with a panoramic view of the park. You’ll also enjoy the comforts inside your room, such as the Sheraton Signature Sleep Experience, LCD Flat Screen Television, and a separate shower in the bathroom. Business travelers will appreciate the well-designed working desk and High Speed Internet Access so you can stay connected to what’s important to you. Discover a variety of tantalizing options in our themed restaurants, including Feast (all-day Western dining), Yue (Chinese), and French (Satine). Be sure to meet up with friends and colleagues for cocktails at our lobby lounge. Take some time for yourself and enjoy a variety of pampering services with a visit to our Shine Spa. You can also treat your body right at Sheraton Fitness, our indoor heated pool, and more. We’re an ideal setting for your next meeting or event. Our 1,946 square meters of flexible space include nine multifunctional meeting rooms, a pillarless ballroom, and a business center—all equipped with the latest audiovisual equipment. Exceeding your expectations is always our goal at the Sheraton Grand Hangzhou Wetland Park Resort. We’re proud to offer our highest level of hospitality along with superb accommodations, deluxe amenities, and the city’s best natural location.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Storage available
    • Terrace/Patio
    • Childrens programmes
    • Laundry facilities
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Airport shuttle (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 3,404 reviews
    • 9.0 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
    • 8.4 "Location is great."
      7.1 "Easily accessible by car, said 71%."
      8.3 "83% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.9 "Good pool."
      10.0 "Clean pool, said 100%."
    • 7.4 "Wellness & sports facilities were pleasant enough."
      10.0 "100% loved the sauna."
    • 7.3 "High comfort."
      8.4 "84% thought rooms were spacious."
      7.1 "71% said the beds were comfortable."
      8.2 "82% liked the big bathroom."
    • 6.9 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      5.7 "Only 57% said rooms were clean enough."
      5.2 "Only 52% thought the furniture was functional."
      6.3 "Only 63% thought the shower was ok."
    • 5.8 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.9 "Value below average."
      4.7 "The price was too high for 53%."
      0.0 "100% said the breakfast was too expensive."
    • 4.4 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    based on 544 reviews
    • 8.9 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
    • 8.7 "Location is great."
      8.3 "83% liked the proximity to shopping."
    • 7.1 "Good breakfast."
    • 7.0 "High comfort."
      7.0 "70% said the beds were comfortable."
      8.5 "85% thought rooms were spacious."
    • 7.0 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 6.5 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      5.3 "Only 53% said rooms were clean enough."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
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    Overall rating

    9.1 Excellent
    based on 1,974 reviews
    • 8.6 "Vibe was good."
      9.8 "98% enjoyed the friendly atmosphere."
    • 8.6 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
      7.3 "Easily accessible by car, said 73%."
      8.1 "81% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.5 "Good pool."
    • 7.4 "Wellness & sports facilities were pleasant enough."
    • 7.2 "Tasty food."
    • 6.9 "Service is ok."
      6.6 "Only 66% thought the service was professional."
      6.1 "61% said the reception staff was ok."
      6.4 "Housekeeping was ok, according to 64%."
      5.2 "52% thought the management was tolerable."
    • 6.7 "Breakfast is mediocre."
    • 6.3 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      5.3 "Only 53% said rooms were clean enough."
    • 5.5 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.9 "Value below average."
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    Overall rating

    9.4 Excellent
    based on 782 reviews
    • 9.1 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
    • 8.6 "Location is great."
      7.3 "Easily accessible by car, said 73%."
      8.4 "84% liked the proximity to shopping."
    • 8.0 "Great service."
      8.3 "83% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 7.7 "High comfort."
      8.7 "87% thought rooms were spacious."
      7.2 "72% said the beds were comfortable."
    • 7.6 "Nice rooms."
      8.7 "87% thought rooms were spacious."
      9.4 "94% thought the view was good."
      7.2 "72% said the beds were comfortable."
      8.8 "88% enjoyed the balcony."
    • 6.1 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.5 "Value below average."
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    Overall rating

    8.7 Excellent
    based on 102 reviews
    • 9.1 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
    • 8.1 "Location is great."
    • 7.5 "High comfort."
      7.4 "74% said the beds were comfortable."
      8.5 "85% thought rooms were spacious."
    • 7.3 "Nice rooms."
      7.4 "74% said the beds were comfortable."
      8.5 "85% thought rooms were spacious."
    • 7.3 "Good service."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Comfortable beds"
    "Good accessibility by car"
    "Luxurious Hotel"
    "Friendly atmosphere"
    data provided by TrustYou

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