Overview

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Sheraton Grand Hangzhou Wetland Park Resort
Best Wellness Area

1 Westbrook Resort Zijinggang Road, Hangzhou 310030, China
+86 571 8500 2222

$181+

Overall guest ratings

9.1/10 Excellent
based on 3,280 reviews

Review highlights

  • 9.0
  • 8.4
  • 7.0
  • 6.8

Good to know

  • Comfortable beds
  • Nice building
  • Friendly service
  • Friendly atmosphere

Nearby

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    About

    Perfectly located for business or leisure, Sheraton Grand Hangzhou Wetland Park Resort offers easy access to downtown and West Lake. The hotel is only 30 minutes away from the railway station and 1 hour away from Hangzhou Xiaoshan International Airport (HGH). Step out onto the balcony of one of our 380 spacious guest rooms and suites, and you’ll immediately feel in touch with nature with a panoramic view of the park. You’ll also enjoy the comforts inside your room, such as the Sheraton Signature Sleep Experience, LCD Flat Screen Television, and a separate shower in the bathroom. Business travelers will appreciate the well-designed working desk and High Speed Internet Access so you can stay connected to what’s important to you. Discover a variety of tantalizing options in our themed restaurants, including Feast (all-day Western dining), Yue (Chinese), and French (Satine). Be sure to meet up with friends and colleagues for cocktails at our lobby lounge. Take some time for yourself and enjoy a variety of pampering services with a visit to our Shine Spa. You can also treat your body right at Sheraton Fitness, our indoor heated pool, and more. We’re an ideal setting for your next meeting or event. Our 1,946 square meters of flexible space include nine multifunctional meeting rooms, a pillarless ballroom, and a business center—all equipped with the latest audiovisual equipment. Exceeding your expectations is always our goal at the Sheraton Grand Hangzhou Wetland Park Resort. We’re proud to offer our highest level of hospitality along with superb accommodations, deluxe amenities, and the city’s best natural location.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Storage available
    • Terrace/Patio
    • Child-friendly
    • Laundry facilities
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Airport shuttle (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 3,280 reviews
    • 9.0 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
    • 8.4 "Very nice wellness & sports facilities."
      8.6 "top-notch fitness area, thought 86%."
      10.0 "100% loved the sauna."
    • 8.4 "Location is great."
      8.6 "86% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
      8.9 "Near to public transport, according to 89%."
    • 8.0 "Pool is good."
      10.0 "Clean pool, said 100%."
    • 7.5 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.3 "73% said the concierge service was amazing."
      7.3 "73% found the restaurant service to be one of the best."
    • 7.0 "Good bar."
    • 6.8 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      5.7 "Only 57% said rooms were clean enough."
      5.8 "58% thought the bathroom was big enough."
      5.0 "For only 50%, the tv was ok."
      5.0 "50% thought the kitchenette was ok."
      5.3 "Cleanliness of the bathroom was average, said 53%."
    • 5.8 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      5.3 "Cleanliness of the bathroom was average, said 53%."
    • 5.0 "Internet is average."
    • 4.6 "Value below average."
      4.6 "The price was too high for 54%."
      0.0 "100% said the breakfast was too expensive."
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    Overall rating

    9.1 Excellent
    based on 590 reviews
    • 9.0 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
    • 8.6 "Location is great."
      8.6 "86% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
    • 8.1 "Pool is good."
    • 7.4 "Good amenities."
      7.5 "75% thought the building was wonderful."
    • 7.2 "Tasty food."
    • 7.0 "Nice rooms."
      5.6 "For only 56%, the bathroom was ok."
      5.4 "Only 54% said rooms were clean enough."
    • 6.9 "Average comfort."
      6.1 "For only 61%, the noise level was all right."
    • 5.4 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.0 "Average value."
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    Overall rating

    9.2 Excellent
    based on 1,836 reviews
    • 8.7 "Location is great."
      7.3 "Easily accessible by car, said 73%."
      8.4 "84% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Very nice wellness & sports facilities."
    • 7.8 "Good pool."
    • 7.7 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 7.4 "Good breakfast."
    • 6.1 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      5.1 "For only 51%, the bathroom was ok."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.7 "Value below average."
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    Overall rating

    9.4 Excellent
    based on 754 reviews
    • 9.2 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
    • 8.9 "Location is great."
      7.3 "Easily accessible by car, said 73%."
      8.7 "87% liked the proximity to shopping."
    • 8.4 "Very nice wellness & sports facilities."
    • 8.3 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.2 "72% thought the service was very professional."
    • 7.9 "Good amenities."
      8.1 "81% thought the building was wonderful."
    • 6.4 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 3.8 "Value below average."
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    Overall rating

    8.8 Excellent
    based on 98 reviews
    • 9.1 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
    • 8.1 "Location is great."
    • 7.6 "Good service."
    • 7.3 "Nice rooms."
      8.1 "81% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
    • 7.3 "High comfort."
      8.1 "81% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Comfortable beds"
    "Nice building"
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

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