Pros: Crew was outstanding exceptional on this Helvitica run flight
Cons: Mediocre food - business class not worth the money
Oct 03, 2016
Pros: Flight was safe and crew was professional. We were on SWISS, not Helvetic.
Cons: Boarding aircraft required waiting to board a bus, waiting standing up on the bus until it drove to aircraft, then waiting some more before getting off bus and finally climbing long stairway. Seats were not what we paid to reserve. They were in last row and did not recline. Very little space. Seats were uncomfortable after very short time.
Oct 03, 2016
Service - great, seating - not so much
Pros: Boarding was a breeze, excellent food and service.
Cons: The seating was outdated in the economy class, it got uncomfortable for the second part of the flight.
Sep 23, 2016
Cons: I had to pay an extra 110 euros for checking in my bag, whereas there was no place during the online ticket purchase to indicate I had bags.
Coming from Asia, I can only regret the quality of the flights, check in that we enjoy in Asia compared to Europe
Sep 20, 2016
Pros: The attendants were so amazing and worked so hard
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