Overview

Galaxy Hotel Iraklio
Top Luxury Hotel

75 Dimokratias Avenue, Heraklion, Greece
+30 281 023 8812

$84+

Overall guest ratings

9.0/10 Excellent
based on 1,208 reviews

Review highlights

  • 9.6
  • 9.2
  • 8.9
  • 7.0

Good to know

  • Near city centre
  • Comfortable beds
  • Friendly service

Nearby

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    About

    Located just 2.8 mi (4.5 km) from the airport, Galaxy Hotel Iraklio offers a shuttle (available on request). Guests can indulge in body treatments, and Per Se Lounge, one of 2 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. 2 bars/lounges and an outdoor pool are other highlights at this luxurious hotel, and rooms offer up nice touches like jetted tubs, hydromassage showerheads, and Select Comfort beds with Egyptian cotton sheets.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free long-term parking
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.0 Excellent
    based on 1,208 reviews
    • 9.6 "Excellent breakfast."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      9.1 "91% found the restaurant service to be one of the best."
      10.0 "100% said the concierge service was amazing."
    • 8.9 "Location is great."
      9.0 "City centre within easy reach, said 90%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
      8.8 "Easily accessible by car, said 88%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.0 "Internet works."
      6.0 "60% thought the wifi quality was ok."
    • 6.8 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.0 "For only 60%, the bathroom was ok."
      6.9 "69% said the view was so-so."
      5.3 "For 53%, maintenance was acceptable."
      5.6 "Only 56% found the balcony ok."
      6.2 "62% thought the bathroom was big enough."

    Overall rating

    8.9 Excellent
    based on 845 reviews
    • 9.7 "Excellent breakfast."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 8.7 "Location is great."
      8.6 "City centre within easy reach, said 86%."
      9.9 "99% liked the proximity to sightseeing."
    • 6.8 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      6.2 "Only 62% said rooms were clean enough."
      5.0 "Only 50% thought the furniture was functional."
      5.8 "For 58%, maintenance was acceptable."
      5.4 "Only 54% found the balcony ok."
      5.9 "59% thought the bathroom was big enough."
    • 6.8 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.8 "Internet is average."
      5.9 "59% thought the wifi quality was ok."

    Overall rating

    9.1 Excellent
    based on 241 reviews
    • 9.8 "Excellent breakfast."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 9.0 "Terrific location."
      9.2 "City centre within easy reach, said 92%."
    • 8.5 "Pool is good."
    • 6.8 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 6.5 "Rooms are ok."
    • 5.9 "Average comfort."
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    Overall rating

    8.9 Excellent
    based on 120 reviews
    • 9.6 "Excellent breakfast."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 8.7 "Location is great."
      8.8 "City centre within easy reach, said 88%."
    • 7.3 "High value."
    • 7.3 "Good cleanliness."
    • 6.6 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 6.3 "Average comfort."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Near city centre"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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