Hotels near Hong Kong Airport

Pros: room is comfortable location is v convenient surroundings lots of choice restaurants

Cons: breakfast choice and quality need to be improved not up to hotel standard TV channel no TVB very strange to local guests

Room was booked as part of a birthday present. Some minor aggravations at check in were handled personally by the Duty Manager, an extremely pleasant and polite Western woman (Ms. D). She solved all the problems and made me feel more than welcome - including giving me a hotel birthday gift. Great service, great hotel and would definately stay again.

Pros: The hotel is conveniently situated inside a big mall right next to an MTR Station. One can also get to tourist attractions like Ngong Ping 360 and Tai O easily. Staff helpful and efficient.

Cons: The shower is weak. The food at the buffet breakfast has not much variety. Some are even cold

Pros: Nothing

Cons: It’s poorly maintained. Not clean.

This is my 2nd staycation at this hotel. First time I bargain with the hotel CS as it was my birthday, 1 night stay with dinner and breakfast buffet, room and location is good as pretending to be a trip, but 2 set buffet is disappointing. So I gave up the buffet and book room only, and the restaurants in Citygate outlets is yet still disappointing. Outback there is worse than the Outback in Causeway Bay, and there were NO restaurant for breakfast (I supposed McDonald is not count restaurant, it's fast food) and I have to go to nearby estate for my breakfast. Only few restaurant have good dinner but they close early. Thus dining became a serious problem staying there.

Pros: The view and convenience

Cons: Nothing

The swimming pool only allows 25 persons per hour. The booking has already full even you tried to book immediately after cheeking-in

My kids enjoyed the pool and the spacious room,I got upgrade to a suite room.and my girls are very happy with it.The staff are very friendly and attentive

My parents love to stay after a day spent in Lantau island

for a week stay

For those who want to stay in Tung Chung. Novotel probably is the best value for money

It's good for family to travel Tai O, Po Lin Temple and Mui Wo IF weather is FINE. But we were kind of stuck in the hotel and shopping mall due to adverse weather, kids could not swim, and they could not use the gym room. Boring!

Nice place n gd serving staff

Substandard on facility management, very dirty in massage bath tub, and dust found everywhere in the room.

A good place to live

Very convenient. Close to outlet and transportation. Just a little old

We stayed 2 nights but no one cleaned the room even tho I switched on the indicator. Toilet smelt and didn’t feel clean

room is clean, great view from our room. i love how they have a free shuttle for their guest from airport to their hotel and from hotel to airport. breakfast was great during our stay.

The hotel location is good and staff are nice. Room is clean and big enough for a family

Excellent stay :)

Air con temp could only set at 26c maximum. The room is very cold like refrigerator. Room service is good anyway

We got upgraded to executive - quite spacious but the room design is very weird - no bathtub, small bed and bad TV quality. Just weird.

Pros: Location

Cons: No discount for the old customer

Pros: Great location, easy to get in the MTR and has a free shuttle to the airport.

Cons: Everytime I stay here I come away with a bad cough. I have a feeling there is a lot of mold in the air conditioning and it is causing this. No matter what room I’ve stayed in, I end up with a cough after staying here.

Pros: Cleanliness

Pros: clean & staff is very nice.. location is convenience.. room is good..

Cons: the change of the stop of shuttle bus in the airport

Pros: Grout is moldy in the shower. People were great. Location is great.

Pros: Great hotel with indoor access to the Metro from within the hotel through the attached shopping mall.

Pros: staff where efficient and rooms where a good size. The Hotel is on top of an outlet mall right by the airport so convenient location.

Cons: The restaurant was like a cattle market with no one queuing and little organisation (more the fault of the people than the hotel) Also the price per night was extortionate.

I’ve continuously been treated exceptionally well here. Super obliging and exceptionally accommodating. My room is continuously exceptionally clean. I’m continuously welcomed with a grin. The concierge is exceptionally supportive on getting bearings to places or making reservations for me when required. Taxis and metro are accessible. Metro is close the inn. Numerous climbing trails and Enormous Buddy close lodging.

This is a fabulous and wonderful place to stay in Hong Kong. All the staff were kind and very attentive, charming and nothing is too much trouble. Convenient location accessible as MRT station is beside and close to shopping mall with many food options. Excellent stay for a stay near the airport, a welcome rest from a long flight. The bed and the room was very comfortable. Beddings and pillows were soft and fluffy. Internet connection was fast and reliable. The room was a good size, it was spotlessly clean and had nice amenities.

More than 10 o'clock in the morning to Hong Kong, there is a free shuttle bus to the hotel, and we can check in to rest early, and the room can look directly at Ngong Ping 360 and the airport, about 5 minutes from the MTR station, it can be said that it is convenient And the female staff who checked in the morning was very good and fast, but one thing to say was that some other staff services, saying that there was a waiter from the airport, the waiter took the baggage and immediately called us to check in at the counter, and wanted to get back. When the baggage was on the house, it was found that no one was in charge of our baggage. The baggage was just placed next to the door. When the baggage was stored the next day and the baggage was taken back at night, the concierge did not have anyone. Check it out at the counter to find the staff to help, but only with reluctant help, the male staff only complained about why there was no concierge. When the staff assisted in taking the baggage, another male employee appeared. I asked about the traffic nearby. The attitude was too good, but after the inquiry, we still When the baggage was waiting at the counter, the original baggage was already on the back of us. No one told us that the baggage had been taken to us.

Wonderful hotel with amazing rooms. A great place to stay if you have a short visit to Hong Kong. The location is great and the staff was very nice. The room was very nice, large comfortable bed, separate working air, comfortable arm-chair, and well-appointed bathroom. The view was nice. I would highly recommend this hotel to anyone who needs to stay close to the airport. Its convenient location and great trendy ambiance make this hotel a treat!

Perfect location being near the MTR and directly connected to Citygate Outlets. The airport was also very accesible, the travel time was only 7 minutes. Cable car station is a 10-min walk and it was also easy access to go to Disneyland. The room was beautiful and came with an amazing view. The bed was comfortable. The staff were welcoming and everyone I got to interact with were accommodating. I personally appreciate staying here for a business trip though rather than for a quick getaway with the family. But if you're planning to stay wih your family just so you can roam around Hong Kong, then this a good hotel for you.

great location as we went to Disneyland and see the giant Buddha.

Pros: Clean & staff are nice.

Cons: should have discount for the old customers

Pros: LOCATION & CLEAN

Cons: NO DISCOUNT FOR THE GUEST

Cons: Location, free shuttle service to and from the airport. Clean, spacious room for Hong Kong, very comfortable bed

Pros: Clean & Staff Service excellent.

Cons: the deposit.

Pros: Clean & staff have nice attitude, location is good, & have shuttle bus.

Cons: nil

Pros: Location to the airport in the free shuttle .

Cons: There still charging for Wi-Fi in all the rooms this is ridiculous for an international rated hotel. Most hotel chains provide free Wi-Fi .

Pros: The room was really big and I appreciated the free bottle of water per day. The Chinese restaurant offers decent food (although overpriced).

Cons: Although you can use the facilities at the other Disneyland hotel there are almost no facilities in this hotel where we were staying apart from the swimming pool (there is a sort of cinema but it s on a corridor, with bad speakers, no time table (we asked they were not even able to tell us which movie was going on on that day). But to go from one hotel to the other to use the facilities there is a shuttle bus that runs every 20 min plus travelling time. So to use the facilities at the other hotel you need up to 50 min there and back. Shuttles should be more frequents. In the room the Disney channel is great but instead of showing a different movie after the other it shows 3 movies per day.. which isn't much..so the chances to find something you like at the time you need are slim. Another wonderful idea are the bedtime stories, but they are on only from 7.20pm to 9.20 pm.. why not running them earlier..many children sleep earlier than 8pm and it wouldn't cost them any more money.. Breakfast should be improved, especially for 250 HKD per person. There are only 3 set breakfast. English breakfast, Chinese breakfast and japonese. You are not even allowed to choose a cappuccino or a latte included in the price. only self service americano with the option of adding hot milk. Coffee is made in advance and kept warm. For an hotel that charges 2000+ HKD per night i expected better.

It's a pleasure to stay in this hotel, my kid likes it a lot.

The room is perfect but dining options very limited - just 2 restaurants in the hotel.

Good

Pros: spacious rooms, nice swimming pool

Pros: Clean

GOOD SERVICE

Too short for time to enjoy swimming, less than 1 hour.

Really not value for money on food choices, can only eat in hotel restaurant which cost HK$ 250 per person for breakfast and taste not good too

Excellent experience. Rooms are clean and staff are very welcoming. Check-in / Check-out are very efficient in spite of large number of visitors.

Nice view and comfortable beds.

Room is confortable and clean, large enough for a family of four. Service is good but the room charge is a little bit expensive.

full day activities exploring the gardens and lots of give aways 😊

this is the first time staying here, i felt very enjoying there because it is very convenient and the food is amazing.

EVERYTHING IS GOOD

Check-in is at 3pm, so we arrived at 2:50pm. The lobby was packed with hundreds of guests standing around waiting. I went to the front desk to check-in but was told I needed to leave my mobile number and wait to receive an SMS alerting me when I could approach the check-in desk. I did so and waited 1.5 hours(!) until I received the SMS. Insanity!

I booked the room with the remark of birthday celebration. But there is nothing offer on the arrival. The front desk promise a small gift but didn’t send it to our until check out. I called the guest service and they also said it will be sent to our room ASAP. But didn’t make it. We were really disappointed with Disney Explorers. Never visit again.

need to wait for 1 hour to check-in during summer holiday.

We had a very bad experience in Disney explore. Room service come with all take away packing and no table setting. Plastic cup for wine. The pool are very dirty. We stayed less then 20mins and it felt filthy.

Next

The day we visited is on Saturday which was too crowded and we could not even reserve a session for using the swimming pool on-day, it was disappointed that we had brought so many swimming equipment but end up with useless.

Understand some limitations due to pandemic but the hotel cut down its F&B capability - only 2 out of 4 restaurants were opened. In addition with the seating capacity also reduced of those opened, some guests had to order takeaway for their meals ...........with regular prices (due to hotel's own cost cutting measures)?? Not a fair arrangement . Hope the hotel management could re consider their arrangement. Due to location, not easy for guests to have other options unless they drove their cars there

Pros: Really beautiful hotel. Jaw dropping surroundings. Usual excellent Disney service. HK gets Disney.

Cons: The only negative was cost of food in the hotels.

The overall design is special and exotic. The pool is fun to swim. The buffet in Colours Restaurant is enjoyable. We are too rush to eat in Dragon Wind. The Chart Room’s fruits and porridge is juicy sweet and tasty.

so good

There is no doubt that SkyCity's housekeeping/frontline team provided me the very great services. They could always respond my requests promptly. The light food served at the lounge was quite tasty. Quit a pity that the lounge on 12/F is closed and temporarily moved to G/F. Good water quality in swimming pool and not crowded at all when I used during my stay. Hope to stay at SkyCity again soon.

Pros: Personalized greeting in answering my housekeeping request call. Catering team at Bistro is super great. Shuttle bus service a plus and on time. Drivers are very polite.

Cons: My booking was 3 paxs but hotel only prepared 2 sets amenities for us. We needed to call the housekeeping to get 1 more set.

Pros: Facilities, views, service

Cons: None

Next to airport, but the service is not that really great given it's a five star hotel. Overall a great stay!

Pros: This was my second visit, following the initial one just over a week ago. I was again assigned a beautifully appointed room with a breathtaking view of the The HZMB Hong Kong Port as well as the HKIA flight path as it is close to the runways and obviously my kids, who have not had a chance to travel because of their being at a young age and the ongoing COVID pandemic, found this infinitely exciting. The indoor swimming pool is well designed and truly family friendly. Don’t miss their buffet breakfast which consistently features a fantastic range of western and asian delicacies. All members of staff were helpful, efficient and I can attest to their enthusiasm in making every moment of your staycation count. The shuttle bus service greatly enhances the accessibility of this otherwise slightly remote property, which, nonetheless, deserves justice in terms of its distinctiveness as a luxury property that is known for its proximity to Hong Kong’s award-winning airport and Asia WorldExpo. Absolutely worth it and I will definitely be back for another amazing staycation!

Pros: very nice

Pros: Seaview, and the room size is quite comfortable.

Cons: a bit not clean enough. not less dust on the table and the lamp

Small indoor swimming pool.

Excellent facilities and bus service running to HK airport.

Had a good stay

Pros: Friendly staff and clean room. Perfect for an overnight layover.

We chose this airport because of it's location near the airport. Once I walked into the lobby, I noticed that the interiors were classy but lighting was a bit on the darker side, very different change when coming from outside. We went here for a business trip and got the Executive Suite for my colleagues and I. It was a 2-bedroom suite with a living room which served as our common area. All the beds and pillows were so comfortable. With this hotel accommodation came access to their Executive lounge. It was quite small for the large number of people lining up for breakfast. Food selection was limited, but I enjoyed their create-your-own omelette booth. Besides that, all the other breakfast food were a bit bland. Although I would still say that Marriott did not disappoint. One thing they should improve on is that check-in and check-out should be swifter.

Pros: Everything

Cons: No

Pros: location: it is close to the airport.

Cons: No.

We stayed there two nights and the service, staff and restaurants are absolutely first class and you will not be disappointed. This hotel is a very short walking distance from the convention center located by the airport. We first arrived by the Marriott hotel shuttle. I think the hotel is around seven years old but you absolutely can not tell. The hotel is in excellent condition, well maintained and decorated. The hotel staff is very professional, friendly and accommodating. Marriott offer shuttle buses into the town of Tung Chung I believe twice a day and also returning to the hotel, all free shuttles. The Man ho restaurant has a huge menu with so many choices, that after scanning you just pick a couple dishes and you will be pleasantly surprised. The wait staff is professional and extremely helpful in you need assistance in your selections. Hint, the menu is outside of the restaurant for off hour reading and definitely worth the time to peruse at your leisure. The rooms are impeccable clean shower offers hand held shower and rain shower head mounted in ceiling, beds comfortable and just all around excellent accommodations. Fast WiFi nice desk and comfortable chair again with a harbor view. I did take photos of the menu to peruse while enjoying a cocktail at the bar, let me know if interested in seeing photos of menu. The Peking Goose is superb.

Pros: Hotel location is conveniently located near the airport for early morning flights and offers frequent shuttles to the airport at the Tung Chung MTR to get to anywhere in HK. Rooms are spacious and well appointed.

Cons: The hotel is quite large, so some rooms are quite some distance from the elevators. Not a huge deal but if you have lots of luggage, request a room closer to the elevators.

Pros: Convenient for layovers. Good shuttle bus service. Food options for late, jet-lagged arrivers. Check in hassle

Cons: Check-in hassle: my husband made reservation for me & our son and took forever for them to give me the room — they wanted to call him halfway around world like I was scamming him! Annoying for tired travelers. Shower drain was clogged, and tons of hair came up into the tub. Gross!

Pros: Customer service checking in was quick and friendly. The hotel was gorgeous and clean.

Pros: hotel is good servuce. my flight is 7h30. they accept late check out at 3h30pm. and reception is smile girl.thank

Pros: Near the airport and Tran to Hong Kong and Disney

Cons: Well I have a 85 year old mother and was told they had no walk in shower when they did.

Pros: The care demonstrated by the staff at the Marriott - very discreet yet efficient. At some point I didn't feel well and they quickly delivered medication to my room - appreciated that!

Cons: no

Pros: This is a very nice hotel. The rooms are nice with a comfortable bed. The restaurant is very nice. The location is great if you have to go to the airport. The pool area is very nice. Shuttle service is three times per hour.

Cons: There is nothing that is close by the hotel. The food is good but expensive. They offer buffets for each of the three meals per day.

Pros: Great Hotel

Cons: Everything was wonderful

Pros: close to airport free shuttle super clean and great rooms at reasonable cost

Cons: no

Pros: shuttle bus to disneyland

Cons: soso

Cons: No easy acces to internet. Very bad service not included in the rate

Pros: Staff was wonderful.

Pros: Great airport hotel. Despite being next to the airport you don't hear (but you do see) the planes taking off and landing. Staff is great. Will stay here again.

Cons: shuttle to/from airport is only every 20 minutes so it can be a longish wait, especially if you just miss it.

Pros: Many areas including gardens and open areas are very clean. Lots of different plants and trees. We can see much beautiful planning and best ideas are used in design of hotels and surrounding areas. The Explorer Resort is awesome, great feeling of tropical forests and gardens with different styles. Just walking and jogging inside resort in the morning is wonderful. We will choose to stay in Disneyland hotels again in the future.

Cons: The restaurants inside Disneyland are very expensive and not much choices. Therefore, guests have to back to town like Ching Ying and Tung Chung for food. If restaurants inside Disneyland can adjust to lower prices, we would like to spend money in restaurants inside Disneyland. This will be a win win situation.

Pros: Quick and easy access to the park and the buffet breakfast was amazing. We really enjoyed staying at the Disneyland Hollywood hotel. The staff was wonderful and the rooms were adequate.

Cons: There's no direct bus or public transit from the airport but it's easy enough to get a taxi and relatively affordable. We decided we didn't want to wait in the long bus line at the end of the day and we were able to walk to the hotel from the park although it took about 25 minutes.

Pros: The staffs are all nice and so easy to approach!

Cons: The amenities are too far, not in the specific hotel. So sad!

Stayed in Disney Hollywood Hotel for 3 nights of wonderful family holiday. While it is much more expensive than other hotel with similar star rating in the area (despite being the cheapest and most basic hotel among the 3 Disney hotel in the resort), the experience and quality it has both as individual hotel and as part of the overall Disneyland HK, made it worth every penny. Coming into the hotel, you are immediately immersed in the world of Disney. The lobby while not big (unlike the other 2 hotels), feels cozy and well maintained. Check-in was a breeze with everything already prepared. The room is not very spacious but still accommodates 2 adults and 2 children very well. As highlighted by some other review, the room is cleaned and maintained very properly. I can't expect more of the amenities provided in the room, everything is there to make your stay as smooth and as memorable as possible! Breakfast was also excellent.

Quite expensive but then we were in Disneyland on the last day of the year. It is okay to stay late at the park as there is available shuttle to the hotel. Very convenient to spend the new year countdown at the Hotel.

Nice hotel, and huge room. Dinner at the hotel is lovely, and breakfast is expansive albeit pricy. The gift shop is great, and staff here are nice. Pool and grounds outside are just wonderful, and so lovely.

good

it is my 5th time visiting disneyland but my very 1st time disney’s hotel experience. we able to get early check-in by 11, nearby disneyland with free shuttle bus provided. Beautiful mickey mouse deco & great amenities!

Excellent.

Good location near the Disneyland, just a short shuttle bus nearby! Got upgraded and was a super spacious room with good views. Clean and good service as well. Well worth it!

Excellent service by the staff. Clean and comfortable room. Allowed to use facilities in Disneyland Hotel. Staff also offered shuttle service to Disneyland Hotel, which otherwise would be troublesome to take the bus to Disney transport hub and switch to another bus. Delicious buffet dinner. Guests can take photos with a Disney character in the morning.

The hotel is located within the vicinity of Disneyland. The hotel shuttle bus comes in every 5-10 minutes. The wait is not too long for the kids. This hotel provides mini outdoor movie everyday at 7.30pm with popcorns and limited seats available. The movie is screen just outside the swimming pool area. There's a slide within the swimming pool with min height of 100cm. There are at least 3 lifeguards on duty during our swimming. The food in the hotel cafe was excellent, though is pricy. My kids enjoyed the entire stay. The staff were very attentive to the kids and they are always giving out stickers to cheers the kids.

For those who want to enjoy the Disneyland and its environment, this hotel is one of the best hotels to stay. It’s only a few minutes from the theme park. A shuttle bus is available for all day and it comes often.

Pros: Room - big. Bed- Comfort Staff - very helpfull Service - fast Shuttle bus -free and easy to get until midnite

Cons: -Far from centre. -Difficult to find halal restaurant inside hotel and hotel area.

We had a lovely time at the hotel, food is good, service is good and gift shop is great. The customer service is of great assistance when asked questions on how to get to the city. Overall, it was a very enjoyable stay and will recommend to all my friends and relatives.

Pros: Part of Disney.

Cons: Smell a bit of detergent and old carpet. Over priced meals. not good if need to go outside the Disney

Pros: Very very comfortable rooms and excellent amount of space for HK. Also, quite like the art deco theme.

Cons: Other than the big breakfast buffet which is quite pricey, the Hollywood and Dine breakfast ran out quite quickly. Quite expensive - but that's Disney for you!

Pros: Large, Clean room

Must choose sea view room. You can play in the bath tub with kids. They just love it . You can also see the lovely stunning starry night . Enjoy the relaxation in discovery bay.

Pros: The spacious bath tub is superb for kids, we are family of 3 can take a bath together. The view from hotel room is nice and quite. There are bicycle lending service.

Cons: One thing not good is not much food choice at the hotel. Only 1 buffet restaurant and child who is over 90cm need to be charge for buffet it's quite unfair. my son who is over 90 cm but he don't eat the food from buffet need to be charged. So we designed to dine out instead.

Pleasant stay with a great location!

Good environment around the hotel and good services provided by hotel. Very suitable for family with children. Has playgrounds, beach, playhouse near to the hotel.

Cozy place

Good environment, quietness and view

Very bad service. No trash bags provided

The default check in time is set at 3:00pm, therefore many guests are gathered at the entrance hall around that time. Altogether there were 4 counters handling check-ins and hence it took us about 50 minutes to check in.

Nice 2 days staycation to celebrate wedding anniversary. Away from the city, relaxing 😎

失望

GOOD

free table tennis, america pool and basketball flowing machine

PROs: Views, location . very quiet midweek. Staff are well trained and very nice. CONS: Mould in the bathroom blind. not a huge deal but at the price, should NOT be there. Bathroom otherwise clean but with the shower curtain, feels like a 3 or old 4 star place. Buffets are not great and very limited, however VERY overpriced for what it is (compared to other out of city hotels) Pool hours are TERRRIBLE!!! Closed between 11:15am and 1pm. In the afternoon sessions are only one hour, with 30 mins between them. Pool closes at 8, much earlier than other hotels. I had to get special permission from the manager to be able to use the pool after i checked out. Every other hotel allows that with no issues. Im not usually this negative in reviews but given the price I paid , there are cheaper out of city 4-5 start hotels with better ad cheaper buffets nicer bathrooms and more accomodating pool hours. Having said all that I did still love the location theres plenty of restaurants and a huge supermarket next door so i enjoyed my stay non-the-less

good place, suit for family

The room is dirty. Water is yellow. Very crowded and noisy.

2 hours check in time. Room is not clean enough.

Magnificent scenery. Poor pool booking arrangements. Do line up at least 30 minutes before each section begins.

Hotel has heart to provide quality services.

The pool is small. Service is so-so. Not felt we were welcome. Food is ok.

Nice room

After queuing for half an hour at the check-in counter, we were told that the room wasn’t ready yet and finally we got the room key after one and a half hour without even a “sorry”!! I’m not that kind of customer who requests for an upgrade or something but I think I deserve an apology at least, but obviously the hotel staff only apologise to those who fight for an upgrade (One of my acquaintances who stayed there another day got upgraded to a suite plus late check-out after negotiating with the staff, so remember not to compromise as they clearly don’t appreciate that!! Typically「人善被人欺」!) Given the prolonged cleaning time, I expect the room to be extraordinarily clean but wait! I felt something biting me while I was sleeping in the bed and my kid couldn’t sleep well the whole night with rashes all over her body! That was the worst part of the stay, on top of the staff who don’t value rational and polite customers. I know that many hotel staff have been sick of the complaint culture of Hong Kong people, but sadly this is the staff themselves who breed those greedy people.

Serious delay in checking in. Raining outside but no umbrella to use in the front desk. Staff not helpful. Though the view of the hotel is good. But will not stay here again

bad experience with old, dirty and damaged toilet, little bit bad smell of the room, long queue of check-in and check-out (about an hour), too few cleaning and admin staffs

First of all, you have to wait for an hour for checking-in which completely ruined your holiday mood. Secondly, they have limited the usage time of everything including swimming pool & even breakfast buffet. Thirdly, the room is obviously not clean enough that you have to spray the disinfect mist on everything before usage including the bath tub. Fourthly, the staffs are not friendly that they always urge you to leave before finishing & don’t even want to answer any enquiry.

The experience was very disappointing. I was expecting this to be a kids- friendly hotel as advertised but turned out to be the opposite. My party has make reservation for breakfast the day before. However, the reservation wasn’t there and staff was very unwelcome as we had a pretty big party. At lunch, restaurant gave our children difficult times, relocated them multiple times. Food was very slow and quality was poor in general. Even missed my order of the cake for my birthday child. Manager was rude and unable to provide any solution.

Nice to spend a relaxing weekend in a peaceful discovery bay.

We are the old customer of this hotel since its opening in 2013. We love the vibe here, esp we encountered nice staffs before. However, once they have changed their customer target to family, it is no longer a peaceful and romantic get-a-way hotel for couples, and the staffs no longer that nice and sweet as before.

fair

We went there for staycation during Easter holiday. A superb experience!

Situated right by the shore, and next to Discovery Bay North Plaza, the Auberge is at a great location, and the rooms are fine. The staff is also helpful. However, there is really nothing to do. Even accounting for the Covid crisis related closure of leisure facilities, it's great for a day or so, but no more.

Good

We stayed night at this hotel and I was very worried by some negative reviews. All false. The hotel is in an enviable location with a view of Discovery Bay. Surrounded by greenery in a protected bay where private cars cannot enter and taxis are silent. Helpful staff, restaurant with travel on the bay, 5-star food, shuttles for the metro, for Disneyland and for the center. Very high level bathroom with top class finishes, big size bed and small sitting area. Negative notes: free internet only 2 hours and little availability of movies and cartoons on TV. Price of the lower room than the worst of the hotels in the center.

Pros: Beautiful view out of the window. Friendly staff.

Cons: Shuttle did not run on a regular schedule. Big 4-hour gap from 4:30pm to 8:30pm no shuttle from the Sunny Bay station.

worst experience ever!!!!

Pros: It had everything I needed. The location was great. The view was awesome. The staff was helpful. Excellent review in every way.

Cons: I liked everything.

Pros: Lovely rooms. Beautiful lobby. Close to restaurants. Close to airport.

Pros: Great location for DB, Disney and the airport, with good transport links to HK Island

Cons: Nothing

Pros: Good price. Close to the airport. Only negative is they do not have a airport shuttle service, you use the public bus.

The hotel is beautiful and very well managed. The staff is helpful. The restaurant offers excellent local cuisine. Our room offered a spectacular view of the sea. The problem is the location. It's very remote. There is a small shopping center a very short walk away. It has a very western oriented supermarket. There are also several restaurants there - one offered very good Italian-American style pizza. But no Chinese restaurants! That seemed very strange to me. And here's a tip. If you want to get to the city center, instead of taking the airport express, go to Tung Chung shopping center and get the Metro. It takes about the same amount of time as the airport express. The difference in price is about 85 HK dollars per ticket! And it's actually a bit closer to the hotel.

Pros: view quiet true vacation feel because it is on an island

Cons: location - inconvenience when you are in town the whole day and tired. need to hop on ferry and then bus to get to hotel. alternative route is by taxi which is quite expensive

Pros: Everything including the rooms, concierge, staff at the lobby

Cons: The restaurant staff was unattentive and inefficient. Bad experience in the hotel restaurant

Pros: Large beautiful suite

Cons: No

Everything is fine. It would be perfect if there are shuttle bus to Tung Chung.

I like the room facing the sea and this hotel is very perfect to what I am looking for. The ambiance is good and makes me relaxed. The food at the main restaurant is not quiet good.

Pros: Amazing view from 15th floor corner room! Floor to ceiling windows! Even in the shower! Worth the $10/night upgrade offered at check in. Nice helpful staff.

the hotel is old

Pros: great rooms, beautiful location, staff was very kind.

Cons: It's location was a bit difficiult. You have to take a bus to the train station. The airport bus is $3.50 USD, not bad but it's crowded at times. There is a free bus to the train station that ... but, again, it's a bus ride involved with every place you need to go.

Pros: Everything

Cons: Long queue at check in

Reserve dining tables soon after check-in during peak seasons.

Pros: breakfast us great. so thoughtful that they provide vegetarian option. you might wanna consider to have in room dining service if you are visiting the park during the day since the restaurants in Disneyland are normally crowded during the dinner time close to closing hour. toiletries ate excellent. we love the bath tub and the sea view room.

Cons: nothing

clean and tidy

Good

Pros: Breakfast - great but if it Disney Character could be around would even better Room - connected rooms have been offered as our wish, thanks for that and great fun Kids - love the rooms so much and especially about the amazing maze in the garden

Cons: if we could checkout a little bit later like 1 pm would be great, the kids could enjoy swimming pool for another hour :)

Pros: Customer service was very friendly and efficient. The hotel decorations were great. Of course, proximity to Disneyland was certainly the best feature of the hotel.

Cons: First, considering that this is a Disney Hotel, it was insane that they only had the same moviess on every day and the same cartoons on a loop. They must get Disney+ when it becomes available or they are clearly villains on the same level as Cruella Deville. Second, since there are no restaurants in the area, there was not enough space in hotel restaurants for guests. The need to register before being able to dine made guests need to arrange their schedules around being able to eat instead of being free to make their schedules as they want and eat at the restaurants on their own schedules. Finally, there should also be a wider variety of chocolate snacks available both in the gift shop and room service.

Feel really Great with relax and nice environment for HKers' staycation

it's the birthday celebration and with free towel prepared in the room; overall the hotel is like a magic place and can be with fun. but the problem is too many people and cannot dine in restaurant

I ordered large bed at Agoda, but no record when check in. Luckily, Disneyland arranged 2 large beds for our family. That’s so kind and efficient, while we took the room card earlier around 11am. Hotel message us at 2:30pm to get the ready room and room no.. The hotel is very clean and comfy, good views in my room, many events and workshops for kids, swimming pool is clean, but the water is cool now, indoor pool is warm enough. Buffet and cafe would be better booked a month early, Mickey and Minnie photo-shot in the buffet. Extra shopping coupons in the draw, I found it at last. All services are very good. Will go again.

We got a good deal because now is a low peak season. The room was abit old but spacious. It got different activities for the kids to enjoy. In a nutshell we had a great time there

Good Experience

Love and enjoy this stay. Unexpected service, warm and friendly front desk staff, especially the staff- Naster. He is so helpful and intimate.My daughter love him so so much!

It was our first time staying at this hotel and we loved it! The room is spacious and clean. Our family of 4 slept comfortably on two double beds. Joanne, one the house keeping staff, was super considerate and sweet. She made sure we always have clean swimming robe in the room during our stay. She even bought in a cloth hanger rack for us to dry our clothes! Little detail but it makes such a different! :)

This place so old

In Disneyland hotel, all of the stuff bring us a amazing experience for our holiday

Excellent place for taking a break to stay away from the rush urban city life. Just relax and refresh your dream.

The hotel is not really good. Facilities are fair. You could not even be able to book a dinner. Services were poor. I paid $6,050-HK. Poor experience

This is a great weekend getaway as there are plenty of walkway in the surrounding areas, and of course the proximity to Disneyland. The seawall promenade is great for a morning or evening jog. The restaurant and food is however the weakest link.

Very caring check in process, good service and relaxing. Only that is difficult to book restaurant for dining and need to pay for parking fee for hotel guests after Jun 1

It takes a long time to queue up for everything. Guests are not allowed to go into their rooms before 3pm and crowded in the lobby. After long queue to check-in, guests are required to start at 3pm to queue for their room keys. Luckily you can proceed going to your room at about 4pm. Many people get it later. The queue for booking to swim also takes at least half an hour and you need to go to the pool half an hour before the booking time to queue. Everything gets you exhausted. It's not a relax vacation and the room charges are so expensive. It's not worth it.

In terms of money and services, Explorer Lodge is a much better choice

Hotel keeps relatively good for a 10 years plus building but room is quite old carpet is dirty and old some parts already peeled up Food at Lounge is soso. Services of staff are incredibly good Anyway, no harm to try their suite but no next as too pricey Kids are definitely happy to go there

Reception wasn't helpful at all. Got issues on whether breakfast was included. Reception said no but I got an email from Agoda (said was coming from the hotel that breakfast would be included). Anyway, reception said they can only check with their booking department the next day as it is already outside their working hour (4pm HK time?). They promised to call me to confirm but obviously had not done anything. Please note that now they charged for parking (again reception said it's a new arrangement since 1 July so when I booked the hotel a month ago it wasn't the case. Needless to say, no one informed you on the change).

Too expensive - not worth the price. Food very expensive. Close to park/ shuttle into park/ priority passes are good but thats about it.

Very suitable for youngsters 🥰🥰

The pool is great especially with the restriction on access, it wasn't crowded and could enjoy the time there.

During our staycation, we had lots of fun in the hotel. The room is big and clean, there are lots of nice spots to take photos. They offered a lot of free activities for the kids to play with throughout the day. Generally, most of the staff are friendly and helpful, except the front desk staff that we met during our check-in.

Too noisy

Have not visited the other hotels for comparison. Hotel is clean and gives a grand Disney feeling. Kids will love it as it has a Disney shop, characters in their cafe, small TV with small stools at the concierge, and Disney themed rooms and toiletries. Basically the entire hotel is themed and catered to kids. Service wise it's similar to rest of HK, which honestly saying is slightly lower in quality compared to the rest of the world. If you're looking for a hotel that is quite clean, properly themed and catered to the kids, yet OK with the price, can give this hotel a try. Have not visited the other hotels for comparison.

Hotel is convenient if you're going to Disneyland. The interior of the lobby and rooms are very luxurious. We also liked that there were characters walking around for photo ops! Staff were friendly as well, especially with kids. Room rates are very expensive. It's only convenient if you're going to spend most of you time at the park, otherwise it's a waste of money.

It is convenient hotel if your main interest is to enjoy disneyland, they have free shuttle bus to disneyland theme park, the room were spacious, they have indoor swimming pool that we enjoyed so much. Also the reception and other hotel staff were very accommodating to all our request.Lastly they served delicious buffet breakfast. Just continuously upgrade the hotel since the paint will be worn out as years go by but for the services I am already satisfied.

Pros: great service, great staff.

Cons: nothing

Pros: Accommodating staff. If your children like disney characters I guess this would be the place to stay, since you see them walking around the hotel premises quite often.

Cons: choices of restaurant and prices, you are pretty much stuck with 3 restaurants inside the hotel. There aren't really any other choices to eat.

It's a good accommodation to tie up at the airport, which is a good location to tie up at the airport for people with ambiguous flight times.

Pros: Staff very nice. Food is good though portion is a little small.

Cons: Toilet does not work properly sometimes.

Pros: Location and room were good.

Cons: Foods were edible but generally awful. I was there for 21 days quarantine and 3 x meals per day was part of the deal. I requested for HALAL meal because of religious requirement. However, to have the same menu every alternate day was totally insane. Please treat us like a human with variety of choices. There were no fruits or deserts at all. There was a time where I was served with intestines of a lamb ...... UNBELIEVABLE!!! Wifi was OK but only for 4 devices. Come on, 21 days is a long period, give us flexibility to connect to more devices.

very convenient, easy to walk to airport.

Pros: Near the airport and a friendly staff

Cons: Nothing so far

Pros: Very conveniently located next to airport terminal.

Pros: Direct access from Airport, nice gym with adequate equipment, very nice indoor and outdoor pool, big rooms

Cons: bathrooms need renovations

Pros: The location for travelling being actually within Hong Kong airport is superb. The two pools are excellent, warm and clean.

Cons: Nothing!

Pros: Location, location, location!

Cons: Wonderful place to stay; no complaints!

Cons: The shuttle bus driver was very rude towards a client at pick up Left the poor couple stranded due to having a small case they could put on their lap

Pros: Location is the only reason I stayed here.

Cons: The hotel needs restoration badly. I had to move rooms after check in because the room I was given smelled like mold. Second room wasn’t much cleaner, but didn’t have a moldy smell. Not worth it for the balcony, it’s nothing like the picture on here.

Pros: The location was awesome

Cons: The air conditioning was poor and the air quality smelled like kitchen exhaust

Pros: It is a walk away from the airport

Cons: I was assigned to the 6th floor. Elevator is only up to the fifth floor. Also, it seems that the room has a surveillance camera and that the plug for cell phone did not work.

Pros: Location is inside the airport, and the gym is great

Cons: food prices quite expensive,

Pros: This is the best convenient location attached to the airport. You can take a short 8 minute walk from Terminal 1 or the airport express MTR to the hotel. There is a solid gym and the atrium has a HSBC bank and cafes. The airport has additional food courts for you to pick from. The food options at Marriott nearby by comparsion was much more limited (I also stayed there) by selection and when the stores were open.

Cons: This was a solid choice overall. I would rate it at the 4 star level rather than 5 star though given the room and facilities. It lacked the touch of luxury (products, design, nice showers) at other 5 star hotels.

Pros: Location is wonderful. Obviously.

Cons: The facilities come across as a little old. A renovation is due. And a sports bar with EPL games on.

Pros: Very convenient location if you want to stay at the airport. You can just walk to the end of the terminal and follow the signs for the hotel, it’s connected to the airport. Hotel had several bars and restaurants in the ground floor. Easy to find food to eat, but a bit pricey as you might expect.

Cons: Rooms were clean, but nothing special. You pay for the convenience of being able to stay at the airport. The hotel room was clean, and reminded me of a main line hotel chain in the US.

Pros: location

Cons: Upon the staff's instruction, I had to take my luggage off the cart before I enter the hotel. I needed to pull the luggage, and look aft a little one and senior one. I asked the staff whether I could use the cart first then bring it back . They said NO

Pros: Location and ease of getting there. Great for sleeping off jet lag before seeing the city.

Pros: Location

Cons: Beds are hard.

pros: location and location only. cons: everything else

Very good location to stay if you have an early flight the next day. Internet connection is fast and reliable so if you're on a business trip I could really say that they you can really get a good connection at this hotel. Room was very neat and tidy. Bathroom was spotlessly clean. All is provided for your comfort. Nice room and perhaps if you like planes you can ask for a room with view of planes on airside. They always have us a free breakfast especially with kid. Really good hotel connected to Hong Kong airport. Awesome and friendly staff keep up the good work guys. I will stay again.

A travel inn straightforwardly associated to the traveler terminal of Hong Kong Worldwide Air terminal, I found this convenience idealize to spend our final day within the country. The lodging could be a great put to unwind and rest with clean and comfortable rooms. It moreover highlights a total run of recreational facilities. A room with a superb see of the air terminal runway, we had an Official Club Room at the Majestic Air terminal Lodging. It isn't regularly that I can have a see like this so I was happy that the lodging gave us a room confronting the runway. Aside from the see, what I too found noteworthy around our room was how roomy it is. The room was moreover exceptionally clean and comes with comfortable twin beds.

The spotless rooms and the welcoming staff will, definitely, make anyone’s stay a pleasant one. Very convenient location with sweet and helpful staff. It also has the bonus of being linked to what some might credit as being the nicest airport in the world. The staff was polite, efficient and helpful. My overnight stay, however, was very pleasant. The service was excellent as was the food and drinks. We dined in one of the hotel restaurants, Cafe Aficionado, and found the food to be mediocre and prices high.

Pros: Nice location ..emm its just take about 5min from terminal 1 and 10-15min maybe from terminal 2 .Pay attention to the signpost in T1, it will show u the way to Regal

Cons: If the room can ventilate, it will be better😅because theres just quite humid...

Pros: Great place to stay. Super location inside the terminal for very early or late arriving flights.

Cons: I

Pros: It's basically in the terminal. The location is perfect for layovers. It's also very clean.

Cons: For about $200 a night, the facility is a bit out of date.

Pros: Pool great location cannot be better staff great restaurant easy acess love it.

Cons: Room service at pool did not make sense you have staff guard for pool but for order you have to call room service and to do that you have to go to nearest phone.

It's an airport hotel ofcourse so I like that it is just a short walk from the airport terminal. I badly needed to rest from a long flight from Paris and it's so great that this hotel is conveniently located. I was traveling alone with heavy luggage and their staff is quick and very helpful. I appreciate that they have selection of teas to choose from which was helpful to be able to relax. My room had a working desk, that's great cause I worked online. Bed was comfy, big soft pillows. The room is well provided with necesities. Their staff also speaks English very well. I received a satisfactory service and honestly can't think of anything to complain.

Pros: VERY CONVENIENT LOCATION TO THE AIRPORT

Cons: VERY EXPENSIVE TO PURCHASE A DRINK FROM THE RESTAURANT AS YOU WALK IN THE DOOR

Pros: Clean and very roomy.

Cons: Could not figure out how to turn off the small lights on mini bar and inside closet at first.

good easy clean

The hotel is fine for a stopover to break up your journey between long haul flights. The food and drink is GROSSLY overpriced. Full English breakfast in Europe at hotels we stayed was always between $15/20AUS. This hotel wanted $45 and $25 for a glass of wine. It is only 2 stations on the MTR to Kowloon with HK one more station much better to eat there. The overnight tariff is also overpriced but best to pay rather than trapse into HK.

We stayed 3 nights at this hotel at deluxe suite. We use this hotel as a base to explore Lantau island. As we never stay at this hotel before I didn't have any expectation. We check in around 8:30 PM at weekdays and when we enter hotel area towards elevator to go to executive lounge when we supposed to do check in process, we were very shocked to see hundreds of China tourists guest also walk towards the elevator. After 10 minutes they completely blocked the west and east elevators. I approached concierge team and discuss the situation. Concierge staff were very helpful and they said they will accompany us to go upstairs using staff elevator hidden at back area. They keep company us when we do check in process at executive lounge and still keep on my side when we walk to our room still using the staff elevator. Our room was very spacious consists of two big rooms; dining & lounge room for 1st room and bed room. Very spacious. Room view was end of airport area. Executive lounge also was very good. Different snacks and hot cold food, rice, sushi, meat, vegetables, desert, fruit also ice cream for afternoon tea during our 3 nights stay, even I can say it can be categorized as a light dinner. Very impressive. Breakfast also very good as food variety was above standard. We can have breakfast in the breakfast restaurant not the executive lounge. Swimming pool also very good as they have heated indoor pool so we can swim anytime of the day. Staff also outstanding. Overall very excellent Hotel.

Pros: N/A

Pros: Client focused-staff; responsive and quick for special requests (e.g. additional bottled water) We checked out many hours before our flight out, but we were still welcomed to use of toilet at the lobby/reception area. We were also able to stay at the restaurant near the reception. Very convenient location due to accessibility to the airport.

Pros: Near airport

Pros: Room size. May be is only good for business travelers.

Cons: transportation not good. Schedule for Shuttle bus to nearest shopping area is not good. The first of the schedule is 10:30am and at times is full and we had to take a bus or taxi. But then the next one is scheduled at 12:00 noon (1.5 hr later). Last on the schedule is at 9:15pm.

Cons: i loved it

Pros: Convenient location when one is traveling and has an overnight wait for a connecting flight.

Cons: I would have liked to have a small refrigerator in the room. I would have liked a breakfast included.

Pros: Close to airport

Pros: Location, room

Cons: Being uncomfortably hot while waiting a considerable time to check . Having to ring and find out how to shut off the illuminated clear glassed closer

Room is big in HK.

Pros: inside the airport

Cons: not a 5 star in my view and check in at front desk was very lengthy even though I was the only one in line.

very clean, good breakfast, valuable price

Pros: The staff was extremely friendly and helpful. The facilities were immaculate.

Pros: Location

Cons: Can walk to airport

Pros: Hotel was conveniently connected to the airport. Room was spacious and very comfortable. Staff was exceptionally friendly and helpful. I also enjoyed the pool and spa facilities provided, including a steam room and a sauna.

Cons: The dining options were incredibly expensive and limited. I paid over $40 USD for a basic pasta dish at the grill. Hotel rooms themselves could probably use an upgrade.

Cons: Some staff members were indifferent. Great staff at the cafe

Pros: It was supposed to be a smoke free room, however, there was a strong smell of stale smoke in the room. I have allergies so am very sensitive to cigarette smoke. The room and cleanliness overall was excellent, but the lingering strong odor made it disagreeable.

Pros: It was close and I didn't need to take a cab.

Cons: The room conditions were moldy and wet. The carpet was so wet I had to wear shoes. The room smelled musty and moldy. The humidity in the room was so bad it warped my passport book. When I called to report it, they sent someone immediately, but when the house keeper came they wanted to know when I was checking out so they could take care of it then. Nobody offered a different room, or to at least clean it on the spot. The entire floor, carpet, was soaked. It was clearly a leak and they didn't care to deal with it.

Cons: The room was really worn out and in desperate need of an update.

Cons: Staff was rude

Cons: I booked through Kayak and the various sub-providers associated with Kayak, finally I was given a room with no-wifi included in the rate. Today, wifi is like drinking water, even this hotel provides complementary drinking water, so why on earth do you still think that you can extort people with additional wifi charges? This is a disgrace. As a matter of principle I would never stay at hotel that charges extra fro wifi. The service costs next to nothing and it is an essential utility. No hotel would think of charging extra for electricity or the use of the toilet, so why do you charge for wifi??? Shame on you Regal Hotel, you are a dinosaur...

Pros: Close to airport but not enough to return for the convenience.

Cons: the tub plug device was not connected and required ME to pull it out to drain tub form taking a shower. unacceptable especially for $250 us per night. Tub was dirty prior to me. Only one electrical plug in room. In the day and age of rechargeable items one plug . I do not want to case down a power strip or have to call for something that should already exist. Will not return

Pros: Convenient to the airport by its location connected to terminals 1 and 2.

Cons: This hotel is obviously appropriate for business travelers only. The hotel has 3-4 restaurants and none contain any reasonably priced food (and that is using reasonable in the loosest manner possible). For instance, the cheapest entree at the China Coast American Grill is a burger and fries costing 238 HK Dollars or $34 US Dollars. When i asked the front desk clerk and a waiter about where i could find a reasonably priced restaurant, they both laughed at me and told me to go back to the airport. Further, our room was not clean with random hairs found in locations throughout the room, a tub that was obviously not recently cleaned and one of two available electrical outlets in the room possessing a mysterious stain. Also we had to switch to a second room because our tub would not drain. Also, none of the benefits are included in the room. Unlike many Southeast Asia hotels, a guest must pay for wifi and to use the health club. Maybe this is no issue for a business traveler staying there on a corporate expense account, but for anyone else, it invokes the natural question of how this hotel ever garnered these skytrax awards for being the best airport hotel. This airport hotel has a mediocre staff, somewhat unclean rooms, and a pricing system designed to nickel and dime guests once they arrive. It may be an acceptable airport hotel by some standards but it is far from the best in my humble opinion.

stupid alarm activated at midnight, hell no staff handle it and no explanation whats going on.

not recommend for non smoker

the staff’s attitude was the worst i have seen.

not recommend for non smoker !

Pros: Staff very friendly and hospitable, great location, nice warehouse architecture.

Cons: The locked windows ruined the stay, the air con is loud even on the lowest setting and the air in the room constantly felt wet (making bedclothes, clothes, all feel damp). Could be easily fixed...

Pros: I like the size of the room. It's quite large

Cons: There so many tiny holes on the bed sheet and pillow cases.

The room was cleaner, bigger, and more comfortable than I expected.

Pros: The location is close to Tuen Mun MTR exit A. Near to shopping malls, and there are some restautant nearby. Deluxe room is quite spacious.

Cons: Unfortunately it doesn't serve buffet for breakfast. The pillow is so soft, some people might like it, but I prefer hard pillow.

Already request for double bed via agoda and I check in at 16:00 in weekday, the lady staff was rude and feedback they didn’t have any available double bed room….what a joke…eventually I only can assign in a twins bed room. And I saw few dust on table when enter the room, quite dirty

comfortable industrial style hotel in tuen mun

枕頭太扁同太軟，隔音唔差

A good staycation for me and my gf

The room is spacious and clean The location is quite far away from the town centre During checked in, they cannot provide the room type I requested during booking until another staff jumped in and solved it, so they are helpful on it

Big room with a fair price, but the location is quite far and cleanliness is ok but have room for improvement

I’ve booked for a double/king size bedroom, when I checked in they said it was a twin room which was not true but then they said they have upgrade me to a double bed room, I appreciate it but I hope they could have their record correct as this happened more than once. Also they don’t have a fridge in the room, it’s been a very long time since this issue as occurred and still not improvement. Would be great if those two things can be improve.

It is just 3mins walk from Tuen Mun West Rail station and easy to reach shopping malls around.

No fridge

I like the modern design of the room. Also the room was clean :) great

Location is close to MTR station and the room is neat and tidy

The room is big with a very comfy bed. Staff are friendly and efficient at work.

Close to the West Rail Station and shopping mall, restaurants. Clean and quiet.

No refrigerator and need pay extra for faster internet. But the service is good overall

Nice

No bathrob, no fridge, no clothes hanger

it is so nice

good

There is a bigger room to choose which is the reason I chose this hotel rather the one next to it. Overall, nice, fast check in and out, should have a better cleaning standard in the future as lost of dust in our bathroom

They don’t even have a refrigerator.

Pros: Superb location on Lantau Island. It made a great change from modern city centre hotels. With only nine rooms, the Tai O Heritage Hotel is a rare treasure.

Cons: Air conditioning in our suite was a little noisy, but we got used to it. Food in the restaurant was adequate, not fantastic. We noticed some wear and tear, especially the painting of woodwork such as the doors of our room.

Pros: I’ve checked in with T3 on 12/10/2021. I’ve made a phone call to the hotel for enquiry information in typhoon situation. The staff has explained to me very clear. On 13/10/2021, the staff of the hotel suggested to me check out until T3 and she sent me a reminder of the resume service of New Lantau Bus. This is a excellent service to customer in typhoon day.

Cons: Nil

Pros: Sleeping in an old building with views such as those of the Tai O Heritage hotel is a treat. It feels like you left Hong Kong behind and entered a new world, closer to nature. The food at the restaurant was lovely but we were not too keen on the breakfast menus and the egg Benedict.

Cons: I would recommend to review the breakfast menus.

Pros: It is a pleasurable experience to stay in this heritage building.

Cons: Nil

Pros: Historical

I picked this hotel as a gift for my mother and she love it soooo much. She was staying there with my aunt and they took a lot of pictures. It looks very nice and made me want to stay too at next time.

Staying in a historical building with rich history while enjoying the sea shore and exploring the fishing village of Tai O. Also, the sunset view from the hotel is splendid.

- *** Not worth the price. - Too noisy because it is open to public visit for long hours during the day. Lot of outside visitors were talking and shouting loudly just in front of our room. - No basic privileges for client like booking for afternoon high tea, use of elevator... (We were told that the elevator is only used for disabled or elderly. But the next day, we found it is open to other visitors not living in the hotel) - The room needs some maintenance, especially in bath room. Parts are quite old, e.g. the door in bath cabinet can't even be closed. The room phone was also not working... - Food from the restaurant was only fair. - However, the staff overall are good and polite.

The breakfast was great. Loved it. The room was missing a few key things for a hotel of this sort & price point: - bottled water for drinking - robe for after a shower of going down to the pool - curtains that close & keep the sun out I was a little disappointed. The room seemed a little “bare”

Pros: Was a retro trip to visit the neihgbourhood of where I lived with my wife in the mid 90s. Very happy. Lovely njght and morning views from spacious room. Brilliant hike and run to Tai Lam Chung Reservoir with stunning views. Underrated in Hong Kong.

Cons: Found staff a bit disinterested and distracted. Room appointments were a bit disappointing. Could have done with better mini bar, coffee, tea, etc. Extremely limited shuttle bus to one irrelevant location (China-HK City, honestly why???).

The balcony is spacious with full sea view. Perfect for a relaxing and enjoyable moment!

Very good place!

Pros: Location / view from balcony

Nice place to escape from the city!

With the kids pools and facilities finally being open, this is a great hotel for the family. Wouldn’t bother without the kids or the kids areas being open.

couldnt get the full seaview room with balcony,had to downgrade to a room without balcony for seaview

Nice water facilities for children. Would love to see more outdoor play facilities in the future, overall good value.

I thought alot of the facilities were free, however they are not. only the outdoor pool is free, and these sad bikes for rental which they werent even open. if would be nice if they have an indoor pool as well. Definitely would not visit during the winter time.

I was v disappointed the hotel did give me an upgrade and a cake even I mentioned it’s my birthday when I check in and put this request when I booked my hotel. The only thing they could give is check out time at 1pm instead of noon if I choose a twin room. They could not accommodate this request if I want a king room. It’s a Monday when I check out . I wonder how busy they are. The buffet breakfast was good and the pool was ok. I think the service could be improved.

Excellent city gateaway - excellent service and everything made easy for kids

excellent seaview room, highly recommend for a getaway trip

very suitable for family, overall the environment, facilities and food quality is good

GOOD

The foul smell in the bathroom is unbearable and unhygienic. Rubbish bins in lift lobby not cleared for at least 8 hours. Far too many guests during breakfast. A pandemic concern. Even with restricted access to the swimming pool, far too many guests admitted.

Living in a non-smoking room, I can smell smoking. The shower is blocked and flooded. Not enough entertaining facilities for the adults.

Very good service. Friendly staff. Room is big enough. Swimming amazing, looks like you're in Thailand. Beach just 2min walk. Breakfast is quite good. Dinner buffet is the must to do but need to book very early. Definitely recommended hotel.

We highly recommended GC, awesome place to have staycation, room rates are reasonable as they have great food, clean rooms and friendly and nice staff. We will surely come back🥰

Hotel is old which is expected, but rooms are pretty nice. Agoda says there’s terrace/balcony for the room but there was none. It was misrepresentation. But overall the hotel is nice-ish. Just not 5 star in my opinion.

This hotel is located near to a beach. There is plenty of green around. The environment is beautiful. You can walk around and enjoy the beautiful scenery around.

Had chosen the peppa pig theme for the kids but was disappointed as just one activity could be managed and the other activities needed to be booked and that was always full. For a supposedly 5 star hotel, the buffet breakfast was a disappoinment.

nice service

Big room with nice sea view, big wardrobe, bath tub & shower in washroom. Reception staffs are friendly & helpful with smile :) The pool is smaller than expected, perhaps the water slide did not opened.

Ok

Poor

There was phlegm on the pillow. Staff was really not helpful, did ask if they can help put my ice cream cake into their freezer and got rejected

room carpret were dirty all over like not been clean for a long time. hotel guest service were taking their own sweet time to respond to to message send at the point of booking confirmation. I receive the email half way thru my stay of 3days. the manger ( mr fung) at the f&b outlet ... the satay inn .. provides an excellent service ! these attributes much to the overall experience.. hotel Mangement should b proud of the service he provided for the hotel guests !

The property is located right in front of the beach which makes the atmosphere very relaxing. Family and kid friendly hotel away from the busy city center of Hong Kong. Excellent location as there are lots of great restaurants nearby. It was really great to spend four days relaxing next to the pool and beach. This place is like the gold coast of Australia. Each members of staff were all friendly, helpful and very welcoming. The quiet and relaxed ambience were the selling point of this hotel. The ocean view from our room was the best way to relax and take a rest

Area is perfect. Not distant from central, as it were 25 mins ride through inn carry. Exceedingly suggested to travelers who need calm and comfortable inn. New discuss. Separate walk to advertise and eatery. I will certainly book this inn another time I am in Hong Kong.

The room was large and the view was great for its price. I also commend the front desk staff because of how quick the check-in was. Room service was also prompt and overall the staff were really helpful and attentive. I am quite disappointed though that I didn’t have the opion to include breakfast on my reservation. I guess it's the hotel's strategy because they do have a lot of restaurants inside. It was also disappointing to no be able to order food or drinks by the pool. I believe there's no greater feeling of leisure than relaxig by the pool with a book and drink on hand.

Short Stay is good, but not in the city Centre

Nice hotel...

Pros: Best hotel swimming pools I've ever seen: a kiddie pool with water slides and an enormous, well maintained adult/older kid pool at a temperature suitable for laps. There is also a nice long public beach. Luxurious feel throughout the building and grounds, yet very kid friendly. We got very good rates by booking early. Dining options and a decent small grocery store a short walk away. Hotel dining is quite good, but pricey.

Cons: Access to Hong Kong's excellent public transit is less than convenient. A short taxi ride into Tuen Mun gives access to lots of shopping, dining, and bus and rail connections. The Hotel's shuttle is a bit expensive (by HK standards).

Pros: we liked that it was by the beach, the staff was curious, and the shuttle ran to Kowloon and Central on the hour every hour.

Cons: Far from everything, but the shuttle helped.

Pros: Quiet and close to beach

Cons: We wanted to buy takeaway and have our dinner at the balcony but there were big cockroaches so we ended up having to have our dinner at the tiny desk inside the room.

Pros: We enjoyed the daily spread of breakfast. Would be better if the udon soup and porridge is hotter

Cons: Cleanliness - found a small cockroach crawling in the wardrobe.

Pros: Clean room

Cons: Too noisy - not sound proof

Pros: Close to the beach !

Cons: The breakfast was really so so ! I would just join the bed only package next time ! The room is nice when a small patio but a but noisy.

Pros: Suitable for the family trip

Cons: The refrigerator was broken and we have a Birthday Cake, they need to storages to their office but still feel not enough cooler. Cake almost melts.

All facilities looks old, need refreshments

-awesome scenery -neat and tidy -many facilities for children -easily accessible

Pros: The room is big and also the bed

Cons: The surrounding is good and many things to see

Good service and good location.

Good

good

Pros: good with many choices on food

Cons: n/a

Friendly and warm staff Good necessities for traveling with young children Great location , just steps away from the beach Nice breakfast too Suggest to stay at least 2 nights to enjoy the most of it

Around 300ml per bottle

Smell inside hotel room and black spots on bathroom curtain

no flush water for a short while

good place to relax

good

The beach is excellent and close to the hotel. The hotel is clean in general but a bit old.

ok

I have reserved a family room for my whole family. The Ark is beautiful, but they put one large matress on top of two small bases, which make the middle part very uncomfortable. We visit the garden, it is quite big, but beware of the closing hours 6pm, it will close without making sure everyone is out. My wife was trapped inside for half an hour before we find a way to make ourselves way out without help from the secruity

My bday staycation this 2021! Relax mode 😊😊😊

My staycation started at Easter Holiday. Lots of families around. The facilities looks a bit old and need refreshment. Most of all, I can hear the room next door using the hair dryer, others are talking in the corridor, lack of choices for the buffet breakfast, so recommended to go on weekday.

We really enjoyed being so close to the park. We stayed on a Saturday night and enjoyed the park on both days. Great dorm-style room with 2 bathrooms. It was perfect for our family!

There is only 2 single sofa and 1 chair inside the room for 4 person grandluxe room. Besides no chair and table setting at balcony. I wanted to watch my own Netflix on TV but couldn't able to connect TV wifi network. We asked Reception staff for help but she didn't know how to connect.

The housekeepers are polite.

The room is clean, the location is nice and the price is reasonable. However, soundproof is a serious problem. There was a beautiful balcony. It should be nice except the guests living next to you talking and playing music there until midnight. The staff member went to talk to them after my call to complain but they still continue. Even after the guests have returned to their room, the sounds that they were talking or even watching TV in the morning were still unavoidably clearly heard. The sounds of guests opening their doors and walking in the corridor were also heard. As I went to retreat, the soundproof problem is the main concern that I will not return to this hotel. Also, that was a cold day. The warm air was not working which i could only switch off the air conditioner. It will be much appreciated if they provide warm air or another blanket in the room. If the sound is not a problem, it is still recommendable.

Toothbrush is so hard. Poor toilet paper and slippers.

Require early check-in before 5:30pm, otherwise needa go to Noah’s Ark for check-in, didn’t receive any reminder from both Agoda and the hotel, it’s not acceptable. Nearly no service after 5:30pm The fridge doesn’t work, no staff on duty at night that can come to help.

Both my husband and I truly enjoyed our stay there. Shops and restaurants are only 5 minutes away, and the location was very peaceful and quiet. Our room was clean and it's got the essentials like a fridge and a hair dryer. The receptionist was friendly and helpful. We would definitely recommend this place to ppl.

Pros: The room was clean and the environment was quiet.

Cons: Room is incredibly small and everything was just very basic. No storage space except a small hanger storage bag there. No fridge and it's been so much hassle to use the fridge in the reception which is located at other block where you need staff to get access to the fridge which is very inconvenient. Staff were only on duty during certain time so getting your food/drinks from the fridge through them is not possible when you spent your day out for activities during their on duty period. The location is bad and need a lot of walking to get to the shops, kiosk and restaurants if you need water, food etc. No staff cleaned up our room ever which we stayed for 3 nights. Not even cleaned up the trash for one day. No towels, no toiletries replenishing until you asked for it for a few times during the day. The door lock was dodgy. It was hard to open the door by the key and sometimes it took a couple of minutes to open the door which was unacceptable. We were trying to use the common area down on the ground floor but a staff inside said it's a private place which we paid for the stay. Bedsheets were very thin and a bit rough. Bed was not comfy. The room was like a shoebox! Overall it's very disappointing with poor service and bad location. Not worth it.

Pros: Basic, but ok.

Cons: Terrible location, very overpriced for where it is, room size, what’s included etc.

Cons: The fridge in the room didn't really work

I found hair on my pillow when I walked in. No towels provided...

Little far from city centre , frequent shuttle buses from MTR, so transportation isn't a problem, a camp which is a great place for a day out on the island Ma Wan. Food and supermarket is nearby, beach and old abandoned village is a great place to explore.

Lovely island, peaceful place for staycation. Hotel room is OK, I enjoy the buffet BBQ, food is not great but enjoy the sea view and the atmosphere.

Room is clean and the location is very good, 8 mins walk from the Pier. Don't expect excellent service.

To be fair it is tidy, but too old and smelly. I have to buy an air refresher, and the bed is very soft. Got repair work upstairs during the day when we were there and did not get a good sleep.

ok good

Pros: Quiet and nice location

Cons: The rooms and corridors could do with some refurbishment.

good

Pros: Location to ferry, beach and local restaurants was great. The room was adequate for our one night stay and was clean.

Cons: We arrived well after check-in time and after a long day at Disney. The receptionist at first said my Barclaycard visa wasn't acceptable, even though I had paid online for the room with that card. We went up to the room we couldnt find how to switch the lights on in the main room. it would have been nice if there was information in the room or the receptionist could have told us where to find the panel near the bed to switch these on. We had to get an engineer to come up and show us how to switch them on. Place is looking tired with stains on carpets and our room was only partly refurbished - would have been nice to see the whole room with a makeover.

Cons: On the name of COVID most free facility were closed. Not many food options in breakfast. The BBQ buffet was very disappointing.

Family staycation. Staff are sincere, but efficiency is rather low, been waited for more than 40 minutes to check in. Room was fine but old. Before checking out, at abt. 11am there was a very annoying alarm checking. the noise was so loud and disturbing that most ppl couldn't stand and were forced to check out. We asked to front desk to see whether it was a way to push ppl to check out early? and why they couldn't do that at 12.00noon or later, after the checkout time . yet, the Surrounding Environment: the Silverman Bay is beautiful, clean and tidy and we did kayaking which was a wonderful experience.

My beds were dirty and bugs were crawling around.

Comfy kings bed with good sea view good location but very old room interior, lots of dirt in the bathroom and wardrobe, old decoration at this price that needs renovation. Disappointed by the breakfast - mostly canned food, no veg option. No arrangement for birthday

In general, it is up to standard. But there are some little things to follow i.e the exhaust fan's shutters is full of dust and outside the hotel (looking through the window) there is a beautiful big tall tree but something (maybe a big canvas） is hung on the tree and it should be removed. Anyway, I and my family members are satisfied with the hotel and I strongly recommend this hotel to others.

Room is clean and the staff is helpful to support all basic requirement. Don't expect the 5-star hotel service quality.

quite good

We found fresh blood stains on the bed. Staff are rude. We were woken up at 5am by the fire alarm but only the night security guard was around when we went downstairs to reception, no one answered our calls.

Our family of 4 once again really enjoyed our stay at the Silvermine Beach Resort - the beach is right on the doorstep of the hotel (I would recommend bringing surf shoes for the beach), the pool is great, there is a good playground just outside the hotel and the waterfall isn't too strenuous a walk away. Renting a bike is very easy too. In the evenings there tend to be cows nearby which is a hit with the kids. The hotel also has a couple of old school game consoles with joysticks etc which are a massive bonus for the kids. There are plenty of food options if you venture back down the road and the supermarkets are well stocked. The hotel itself is perfectly satisfactory, especially for the price! No frills but the rooms are cleaned every day and we would definitely go back. The only annoying part of our stay is the check-in process which takes a very long time! Don't bother trying to get there earlier than 2pm for an early check-in btw, they won't do it.

good location

Basic but great location. Poor staff. TV, safe and internet not working but great location and we didn't eat at the hotel as many restaurants in town to choose

good relaxing place

Nice location. Value for money

best place for beach.

The light its blinking, the chairs it's broken cannot sit. The paint on wall it's mold. The entire facilities of this hotel it's aweful..

No food provided in hotel after 8:30pm. It is unbeliveable. As we know, restaurants are closed at 9pm nearby but the hotel cannot provide dinner at the same time. How is the services provided to customer as this is a HOTEL, not a restaurant...... Poor

Superb value for money. Breakfast excellent value for money too- and the service from the ladies working there was excellent- and the robot (quite a surprise). Looking forward to our nest stay!

Thought I'd check this place out for a night before I booked for a long term stay. Room was outdated, smelled mouldy and old. Customer service was non-existent. And the price is just unjustified for what you get. Mui Wo area is lovely though.

nice room

Old facilities

Good

Great

My children enjoy the stay and we will definitely come again

Enjoy the room very much

the rooms are small and stinky!!!! it smells like molds !!!! and the carpet too!!!

with lots of activities, good for family with children. it's perfect for weekend stay. highly recommended.

Great

the view is terrific, with marvelous sunrise view

Pros: Quite pleased with my stay and would reccomend to others.. Very quiet overall. A stark contrast from the city. I didn't mind the cattle roaming at night.

Cons: The beds are hard. I am accustomed to a hard bed because of my back. But their beds could use a foam topper for cushion.. Otherwise quite pleased with my stay and would reccomend to others

Pros: It's not an amazing hotel for sure, but it's an amazing deal. Very cheap and the near the airport (25 minute taxi ride) so if you need to crash there for a night it's great. And, for the price, I was kind of surprised at how beautiful the area is. It's right on the beach. When I booked it...I literally just needed a roof to sleep under before my next flight...so I went cheap...and I was very surprised at how beautiful of a location this is. Wished I could have hung out there for a day.

Pros: Good Location which made up for the short comes of the hotel

Cons: No elevators Noisy hallways

Pros: Location location location! Indeed a sea view room- really close to clean, sandy and super beautiful Tong Fuk Beach (just 5 minutes), Next to a a super good restaurant Gallery… And other typical Hong Kong one: Tak Po restaurant

Cons: A little revocation/upkeep of the room! In mine plaster was coming off at places.

Pros: The place is with sea view and very close to the sea, like 3 minutes walk. Very enjoyable visiting the sea at night.

Cons: The interior and facilities inside the room are expected with this price.

Pros: The room was clean and tidy. The location of the Hostel is great and easy to find.

Cons: The communication with the host was not very good. No one returns any phone calls, emails or messages.

Cons: less response and bad experience include the service and facilities

Pros: balcony, close to beach, restaurant, tuckshop next door and 5PM cows

Cons: lots of wear and tear, stuff needs fixing, wifi non-existent but really what do you expect? just go have fun and enjoy the beach outside

It was typhoon signal 3 and very heavy rain on the day I was supposed to go to the Cove Hostel. I try to call the number a few times and WhatsApp the contact person before i go but so far no one reply. At the end, i decided not to go, because the weather was really really bad. So I feel lucky, because I might be will end up waiting outside the hostel for no one to come, and the worst thing was typhoon signel no. 8 on the next day.

Pros: 沒有早餐供應。 可能疫情關係，附近餐廳沒有營運。

Cons: It would be better if there is staff to check the room to ensure everything is alright when checking out. Rather than just leave the room key In the tray where any stranger can access to the room causing any damages. Frankly speaking I am quite concerned this happens that I will have to pay for it.

Nice location and there is gallery bar at a walkable distance and lot of stores nearby to buy essentials..

Close to beach

will visit again

Super close to the beach! Downside is that the room wasn't quite clean (there were some unknown black smudges under my pillow) and quite a few bugs around the hostel (understandably so, as we are in Lantau after all!). Staff was clear with instructions for hostel usage but not knowledgeable with sights and activities.

Great location for trail access and the beach is right across the street. Definitely get the rooms with the balcony as it makes the room feel a bit more spacious and gives you a good view. Would make a big difference if the hostel got some newer towels and bedsheets and painted the walls.

everything was cool . staff is not too friendly, she did all she has to do , but as a traveller to such a wonderful place , i expected the staff may tell us more about this place , greet guests more , to be more cheerful . she is not bad , but it should be perfect if friendliness can be improved , so i still rate 3* for staff n hoping for an improvement

The hotel is clean, we booked ocean view and this is a must if you love sunrise !! Beware, The hotel staff finish work at 8pm, better to check in before 7:45pm if you plan to arrive late.

Pros: I stayed at the Cove Hostel on an overnight transfer through Hong Kong.

Cons: Reception not open in the morning so it was a bit unclear how to order a taxi to get to the airport. Fortunately another guest helped me. I don't speak Cantonese and the person on reception on arrival did not speak much English, so I had a hard time communicating.

Cons: shower curtain very moldy signs of cockroaches

Pros: There're people making huge noise at 0550 in the morning, not sure if they're patrons of the restaurant or restaurant staff.

Beds are not so good with sheets and blankets. Bad smell in room.

Pros: Nothing…. except the attitude of the staff is ok.

Cons: It’s small, old. May be it’s my expectation, I thought it’s a hotel.

Pros: Filthy, gross, loud, bugs, unsafe, rip off

Cons: Door doesn’t lock, stinks of damp, mud everywhere, above a restaurant, mouse dropping on the floor

Pros: Great location. Close to the beach, the ferry pier, and the bus terminal. Good dining facilities downstairs. Spacious room with good noise proof, air-con and shower facilities. The dim-sum are great for breakfast in the morning.

Cons: Dusty appliances, furniture and floor. The passage to the resort is simply the trash/service backyard of the restaurant. Beware of mice and roaches at night.

The bed was terrible hard as a rock. Had to leave duvie on bed to try and make it sleepable. Cover myself with towels with holes. The stairs to room were discusting. Balcony was so dirty, could not sit there. Positives Internet worked view from room good and not far from where I lived for years. A/C, shower and fridge worked fine. Restaurant down stairs is very good and close to 7/11. Ferry pier only 10 min away. Should have stayed at Silvermine Beach.

Pros: Nothing much to like.

Cons: First of all, 3 days before we went to the place we called about the payment and the staff was really rude. When we arrived on 18th, and the door knob was VERY difficult to turn and open the door, they do have wifi, but it’s so slow that it can’t even refresh a page, it’s basically pointless.The bathroom drain gets full and the water just floods. Secondly, there was someone drilling in the next room until 10pm and it was very loud, even though this place specifically mentioned that in one of their facilities that the rooms have “soundproofing” also below is a restaurant and is usually loud. Lastly, they have mentioned a lot of facilities that are supposed to be available, but most of them weren’t even there.

We were 5 families with 7 kids. Booked 4 different rooms. 2x double bed, 1x twin bed and 1 family suite with 2 bedrooms.We were kind of aware from reviews and expected to be bit dirty so had to bring our own bedsheet and quilt, just to be safe. Guess what ??reviews are 100 % correct.Each and every rooms look nothing like shown here in Agoda. Very very dirty. Should be ok for solo travellers for 1 night to take a rest after hiking or strolling aroud Lantau Island. But, i will not suggest for family with young or older children. Never ever!!!

Pros: location

Cons: strange smell in room, dirty bathroom, walk up stairs were wet so can fall easily, barbeque smell from rooftop reaches the room, extremely slow check in and check out

As noted by the price and pictures, this is a basic, hostel-style property. The pictures are nicer than the reality. If you know what to expect, you can manage your expectations. Positives: •Spacious rooms •Great location for exploring South Lantau's beaches. •Everything in the town is within walking distance •Reception staff were helpful when there was a booking mix-up •Shower pressure and temperature was good. •Provides some helpful amenities (toothbrushes, disposable slippers, hairdryer, towels, kettle, fridge). Negatives: •Old, run-down rooms •Filthy! I am NOT a clean freak, but even for me, this was one of the dirtiest places I've ever stayed. I had to spent 2 hours cleaning each room (There was a lot of black mildew on walls, doors, in fridge, etc). •Bathroom windows don't close. •Ultra hard beds. •Not very secure...a push in lock on each room door. Stairwells to rooms are completely open. •No daily cleaning service. When I asked to borrow a broom, they couldn't provide one. We made the most of the situation and chose to look at it as a "camp" holiday. We were out at the beaches for most of each day, so the room was less essential for us. However, I would not book this venue again. It was just too dirty.

It is can be used only for emergency room is filthy staircase is wet and dirty it is total waste of time and money

Dirty, horrible

Pictures in the listings must have been photoshopped since the rooms are not very nice nor clean. It smelly inside the rooms from the restaurant downstairs. It’s not worth a $1000 per night.

The hotel room is very dirty and the bedsheet is even torn with cigarette traces. The attitute of the staff( a girl) is so bad that it ruins almost all our vacation. In one word, will never go to this hotal anymore all my life!!

As the pictures and prices online indicate, this is a low budget hotel. If you are going to choose this option, at least go knowing what to expect. This is more of a backpackers' hostel...by no means a 'resort'. To be honest, we only booked it because our first option fell through at the last moment and this is all that was left. Pluses: *Friendly, helpful staff at the reception desk *Central location for exploring Mui Wo and South Lantau *Spacious rooms *Working air cons *Simple amenities provided (e.g. shampoo, toothbrush/paste, fridge, kettle, hair dryer, etc.) *Close to a variety of restaurants & grocery stores *Reliable, hot showers Minuses: *Very dirty (I bought 2 containers of chlorox wipes and spent 2 hours cleaning each our our rooms. . . I'm not a clean freak, but I have my limits) *Old and run down *Ultra firm beds *Doors aren't very secure ( a simple push-in lock on the doorknob...no deadbolts...open stairwells that anybody could enter at any time) *Black mildew on walls, ceilings and bathroom doors *No daily cleaning service.

This one is very dirty and unprofesional service dont recommend to book with this again

4 ppl room has nearly everything but some in poor condition. eg the electric kettle cannot switch off by itself, so a bit dangerous; some TV channel not showing, asked people at reception to fix but they never do it; air-conditioner too loud for sleeping at night, but good thing is the noise distracted us from the even more noisy restaurant downstairs. Saw a cockroach on room floor at night. Other than that, the fridge is working, shower is warm with strong water, and bed mattress is comfy.

The room was quite big, But there is only 1 air conditioning in the room that also dont make alot of cold in room, and there should also be 1 big fan !

The room is not clean, specially the bathroom. The bed has smell, but the lady at the reception is friendly.

dirty and staff impolite

The actual product is not on the right board. The place does not meet the sanitary conditions, and the sanitation is poor The room is super old and dirty, the toilet is dirty and there are a lot of mosquitoes The soundproofing is very poor and noisy. At six o'clock in the morning, I will be noisy by the tea drinkers downstairs.

No insects, a warm shower, and a clean room; and due to Covid, the outside restaurant was quiet from 10pm. However, very noisy people in the floor above until 3am or so, and the kitchen starts at 6:15. So if you're lucky, you might get some good sleep from 10 to 6. Only two towels, nothing for the floor, so request or bring your own.

The toilet is very basic n slippery. The toilet cannot be flushed properly. 5 mins walk to beach n chinese restaurant downstair

Don’t wastes your money

It was comfortable and clean. The color and decor were very bright. Not a present place to go on a holiday

not bad